6/10 Okay
Sarah K., California
12 Jan 2026
The property manager we were put in touch with was lovely, and I appreciate her responsiveness. Otherwise, some aspects of the stay were not ideal. We were stopped by other residents of the building on a few occassions and told that the unit was not a legal short-term rental (I have no idea if that is true or not), but it made us feel very uncomfortable. The check-in process was also a bit sub-par; I had asked the host if I could have the address in the morning of check-in so that I could arrange a car service before our flight. I was then called on the flight instead (I obviously didn't get it), and it took a fair amount of back-and-forth before I got the information, which was stressful. When we arrived, we found exactly 2 bath towels and one floor towel (no other hand towels or kitchen towels) for our expensive 3-night stay with a family of 4. When I contacted the property manager, she dropped off more towels the next day, which I appreciated. On our second night there, the carbon monoxide detector went off in the middle of the night -- we couldn't tell if it was an actual alarm or a warning that the batteries were low; either way, it was frustrating to be woken and unsettling sleeping there with our children.
Sarah K.
Stayed 3 nights in Dec 2025














