See all properties

Element New York Times Square West

3.0 star property

Choose dates to view prices

Photo gallery for Element New York Times Square West

Rooftop terrace
Free daily buffet breakfast
Interior
32-inch LCD TV with cable channels, TV
Traditional Room, 1 King Bed, Non Smoking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Laundry
  • Kitchen
  • 24/7 front desk

Explore the area

View in a map
311 West 39th Street, New York, NY, 10018
  • Times Square
    ‪5 min walk‬
  • Madison Square Garden
    ‪6 min walk‬
  • Broadway
    ‪6 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(70 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(232 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, City View

1 bedroom, pillow-top beds, in-room safe, desk

Studio, 1 King Bed, Non Smoking, City View

7.8 out of 10
Good
(17 reviews)
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

7.6 out of 10
Good
(25 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Full-sized fridge, microwave, stovetop, dishwasher

Traditional Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(126 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

7.6 out of 10
Good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View | Lobby

Suite, 1 Bedroom, Non Smoking, City View

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop bar

DoubleTree by Hilton New York Times Square West

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
3.7 out of 5, Good, 2,959 reviews
The price is €160
includes taxes & fees
28 Sept - 29 Sept
DoubleTree by Hilton New York Times Square West

About this property

Element New York Times Square West

Pet-friendly hotel with free breakfast connected to the convention center in New York
Along with a 24-hour fitness center, this smoke-free hotel has a rooftop terrace and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and free use of bicycles are onsite. Weekly housekeeping is available.
Element New York Times Square West offers 411 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

Guests under 16 years old are not allowed in the fitness facility.

The free breakfast at Element New York Times Square West gets good marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Times Square. Features include free WiFi in public areas, plus a 24-hour gym and a 24-hour business center.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Within a 10-minute walk of Times Square and Broadway
  • Cats and dogs welcome for a fee
Element New York Times Square West offers its guests a 24-hour fitness center and complimentary bicycles. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 2 meeting rooms are available. Free breakfast is served daily. The business-friendly Element New York Times Square West also features a rooftop terrace, coffee/tea in a common area, and laundry facilities.

This 3-star New York hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available from 7:00 AM to midnight (USD 76 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 40 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Reviews

Element New York Times Square West Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 1254 out of 2784 reviews
Rating 8 - Good. 880 out of 2784 reviews
Rating 6 - Okay. 368 out of 2784 reviews
Rating 4 - Poor. 142 out of 2784 reviews
Rating 2 - Terrible. 140 out of 2784 reviews

Reviews

8/10 Good

keshav

Liked: Cleanliness, amenities, property conditions & facilities
Overall experience was very positive Hotel was beyond excellent
Stayed 3 nights in Jun 2025

6/10 Okay

Kea

Stayed 4 nights in Jun 2025

2/10 Terrible

Michael

Travelled with partner
Disliked: Amenities, property conditions & facilities
One of three elevators was down for maintenance but they still fully booked the hotel. The "some wait" for elevators was over 20 minutes! It was so frustrating to wait and wait while multiple elevators whizzes past without stopping, then when one does, it opens up to be completely full. The stairs were so tight that it was hard not to be dizzy walking. In the room, the air conditioner was like a tractor trailer truck that idled in the room on and off all night.
Stayed 1 night in Jun 2025

8/10 Good

Timothy

Stayed 3 nights in Jun 2025

10/10 Excellent

Johaliz

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great. Thanks.
Stayed 4 nights in Jun 2025

10/10 Excellent

Leticya

Stayed 3 nights in Jun 2025

6/10 Okay

Denverson

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Custo benefinio otima Localização
Stayed 3 nights in Jun 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ecelente localização. Ótimo quarto com boa cama e muito limpo. Boa vista.
Stayed 4 nights in Jun 2025

6/10 Okay

Hadany

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2025

8/10 Good

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities
Its near to time square, you can walk and reach to time square, central part, bus station etc. complementally Breakfast is very good, the only problem is area is small and in peak time you might not be get seat. breakfast time you need to wait 5 minutes to get lift. Overall hotel is good.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tiago

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jun 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, good breakfast, clean, quiet room!
Stayed 4 nights in Jun 2025

8/10 Good

Michael

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Alfonso

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was clean. You have to request cleaning. They accommodated me with what I needed. I enjoyed my stay.
Stayed 4 nights in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness
Stayed 3 nights in May 2025

6/10 Okay

Nancy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
The hotel was conveniently located to all of our scheduled NY activities. The staff was friendly and helpful. But, with the elevators in repair, it was an inconvenience with us being on the upper floor, our floor was often missed for pick up causing a 10-15 minute wait. We had gone down to the ground floor to use the restroom and saw cockroaches. Also, our bed sloped to the right and the air units were loud, so made it uncomfortable sleeping.
Stayed 6 nights in Jun 2025

2/10 Terrible

YUKI

Disliked: Cleanliness
One of three elevators for 40th floor building was under maintenance, and you can imagine the crowded situation especially in peak time.
Stayed 9 nights in Jun 2025

2/10 Terrible

casey

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

J

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great view
Stayed 3 nights in Jun 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, amenities
Overall a good property! You have to be patient because one of the elevators is down. In the morning it gets very busy and the workers manually work the elevator. Other than that I think the rooms are spacious, the bus terminal is a walk away. I flew in from JFK and it took about an hour via subway to get to the hotel. I was able to check in early and I seen if early check in wasn’t available they would hold your suitcase for you until it was time to check in. Breakfast is also a plus!
Stayed 4 nights in Jun 2025

8/10 Good

Aija

Liked: Cleanliness, amenities, property conditions & facilities
The elevator situation was not great, one out of 3 elevators was under maintenance and wait time for elevator at peak hours were sometimes 30 minutes, Breakfast was a great perk, food was great and always great options and variety. Also appreciate the happy hour to start off the evening.
Stayed 3 nights in Jun 2025

4/10 Poor

Elizabeth

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The elevators were not working properly. That is unacceptable for a hotel of that size. If you were are a higher level, (I was on the 12th floor), it was impossible to think about going up and down 12 floors. My sister-in-law had to move her room to get closer to the ground. I really put a damper on our stay in Manhattan that we planned months in advance. If I had better notification, we could have gotten another hotel. We were there for five nights.
Stayed 5 nights in Jun 2025

4/10 Poor

peter

It had lines non stop of guests waiting for 1 elevator . Terrible people traffic problems!😔
Stayed 3 nights in May 2025

8/10 Good

Jacquie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Housekeeping skipped cleaning days but the room was nice. Check in was fast. Breakfast was good.
Stayed 6 nights in Jun 2025

4/10 Poor

jacob

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in May 2025