4.3 out of 5

"Very good really enjoyed it very much and very clean. Staff very nice. " More

By Alley on Sun 08 Dec 2013

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Hotel Description

Our customers tell us that they enjoy the quiet aparthotels at Element New York Times Square West. During your stay, you'll be connected to the convention centre and just a quick walk from Madison Square Garden. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception. Built in 2010, this 3.5-star aparthotel has 411 aparthotels over 40 floors. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.

  • Each apartment offers a kitchenette, a pillowtop bed and an LCD TV
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, concierge services and tour or ticket assistance
  • On-site recreation includes a fitness centre
  • Guests speak favourably about the quiet location and the WiFi
  • Just a 4-minute walk from Madison Square Garden and 4 minutes on foot from Times Square
  • Cats and dogs welcome free of charge

Junior Suite, 1 Bedroom, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Element New York Times Square West ratings based on 14 verified reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Element New York Times Square West

Everyone (3) Couples (5) Family (2) Friends (3) Other (1)
4 out of 5

Couples getaway

Very good really enjoyed it very much and very clean. Staff very nice.

Posted by on 8 Dec 2013

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5 out of 5

Great base for sight seeing

Room was amazing, very clean and pretty spacious with a great view of the Empire State Building. Breakfast was great too.

Posted by on 14 Aug 2013

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4 out of 5

very pleasant trip wifes 40th!!

Can't fault the hotel. Great service, clean, fresh surroundings and an underlying air of quality.bed was particularly comfortable - especially after the non stop buzz of the city. Thanks element!!

Posted by on 7 Mar 2013

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5 out of 5

great hotel

Great clean hotel. Staff were very helpfull. Fantastic view from hotel room. Breakfast was good too!

Posted by on 4 Oct 2012

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4 out of 5
Sehr zentral , Zimmer sind sehr OK, etwas negativ ist der kleine Frühstücksraum, jeden Morgen ziemlich überfüllt.

Posted by on 12 Jun 2019

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Comment from Hotel Management

12 Jun 2019 by General Manager

Dear Guest, thank you for choosing Element New York Times Square West. We are glad you enjoyed our great location and comfortable accommodations. That being said, we are sorry for the issues you had during breakfast. We are continually striving to improve our guest experience, and we welcome your feedback. Thank you once more, and we hope to see you again soon. Best Regards, Mark Kulekci, General Manager

4 out of 5

Posted by on 23 May 2019

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Comment from Hotel Management

24 May 2019 by General Manager

Dear Guest, we are glad you enjoyed your time at Element New York Times Square West. Thank you for your wonderful rating, and we look forward to your next visit. Best Regards, Mark Kulekci, General Manager

5 out of 5

Perfekt gelegen

Zentral in Manhattan gelegen. Personal stets freundlich mit perfektem Service. Frühstück gut und umfangreich. Bad sehr sauber und modern. Lediglich die Betten der 4-Bett-Zimmer sowie die Zimmer an sich könnten größer sein. Dennoch uneingeschränkt zu empfehlen.

Posted by on 12 Mar 2017

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4 out of 5

Loistava valinta

Kyseessä oli toinen vierailumme ko. hotellissa, joka ei pettänyt tälläkään kertaa. Hotellin sijainti on loistava, josta on lyhyt matka keskeisiin nähtävyyksiin sekä metroasemille. Huoneet ovat hiukan ajankuluttamia, mutta siistejä. Keittiötila on iso plussa (mm. iso jääkaappi ja mikro). Hissejä joutuu välillä odottelemaan, mutta tämä ongelma on lähinnä vain aamiaisaikana sekä puolelta päivin. Hotellin hinta/laatusuhde on hyvä - suosittelen.

Posted by on 8 Mar 2016

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4 out of 5

Ferien

Hotel an optimaler Lage. Für Städtereise sehr empfehlenswert. Schöne Aussichtsterrasse. Freundliche Angestellte. Toller Shuttlebus zum Flughafen. Einzig negativer Punkt: Viel zu viele Besucher, welche zum gleichen Zeitpunkt ihr Frühstück einnehmen wollen!!

Posted by on 5 Mar 2016

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4 out of 5

Der gute Standort macht die Deffizite wieder wett

Wir verbrachten 7 Tage in New York. Zimmer im 39. Stock mit fantastischer Aussicht und sehr gut ausgestattet. Lage perfekt, um die Ecke das Busterminal und die Subway und in kurzer Gehdistanz der Time Square. Bei Fragen zu Ausflügen ect. war eine extra Person zuständig. Erhielten Stadtpläne und Subway Nummer für die jeweiligen Ziele. Negativ: sehr lange Wartezeiten am Lift. ( bis zu 10 Min.) Frühstücksraum viel zu klein für die Anzahl Gäste. Qualität des Frühstücks zum Vergessen. Ok für einen Saft und einen Kaffee oder Tee. Um die Früchte musste man fast kämpfen.

Posted by on 30 Aug 2014

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About the Element New York Times Square West

Location 311 West 39th Street, New York, NY 10018

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. Free breakfast is served daily, and guests can also enjoy a free manager's reception. There are 2 meeting rooms available. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the business-friendly Element New York Times Square West. Parking is available for a fee. This 3.5-star New York aparthotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 40 levels
  • Built in 2010
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized fridge/freezer
  • Microwave
  • Free cots/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: New York, NY (JFK-John F. Kennedy Intl.) (27.8 km / 17.3 mi)
  • Train station: New York Penn Station (1.3 km / 0.8 mi)
  • Metro station: Port Authority Bus Terminal (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Element New York Times Square West offers 411 forms of air-conditioned accommodation with DVD players and a safe. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Accommodation at this 3.5-star aparthotel has kitchenettes with full-sized fridge/freezers, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • In-room kitchenette
  • Separate bedroom
  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The aparthotel hosts a free manager's reception on selected days.

Nearby Activities

Recreational amenities at the aparthotel include a fitness centre.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Weight limit: 50 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Pets allowed (no fees)
  • Minimum guest age is 21

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Element New York Times Square West Aparthotel
  • Element New York Times Square West
  • Element New York Times Square West Hotel New York City
  • Element Times Square West Aparthotel
  • Element Times Square West

You should know

  • Registered guests are the only ones allowed to be in guestrooms.