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Element by Marriott New York Times Square West

3.0 star property

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Photo gallery for Element by Marriott New York Times Square West

Rooftop terrace
Pet-friendly
1 bedroom, pillow-top beds, in-room safe, desk
Exterior
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
311 West 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪5 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪47 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(280 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(89 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 2 Double Beds

Full-sized fridge, microwave, stovetop, dishwasher

Traditional Room, 2 Double Beds

8.6 out of 10
Excellent
(157 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed

1 bedroom, pillow-top beds, in-room safe, desk

Studio, 1 King Bed

7.8 out of 10
Good
(31 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, City View

1 bedroom, pillow-top beds, in-room safe, desk

Studio, 1 King Bed, City View

7.6 out of 10
Good
(20 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom

1 bedroom, pillow-top beds, in-room safe, desk

Junior Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, City View

A lobby with two armchairs, a sofa, and a patterned rug.

Suite, 1 Bedroom, City View

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

1 bedroom, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

8.0 out of 10
Very good
(13 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Element by Marriott New York Times Square West

A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Weekly housekeeping is available.
Element by Marriott New York Times Square West offers 411 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The free breakfast at Element by Marriott New York Times Square West gets good marks from our customers. During your stay, you'll be connected to the convention center, and just a quick walk from Times Square. Features include free WiFi in public areas, plus a 24-hour gym and a 24-hour business center.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Within a 10-minute walk of Times Square and Broadway
  • Dogs welcome for a fee
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Free breakfast is available daily. The business-friendly Element by Marriott New York Times Square West also features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities.

This 3-star New York hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available from 7:00 AM to midnight (USD 76 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 40 floors
  • Built in 2010
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day (maximum USD 150 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Element by Marriott New York Times Square West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1523 out of 3147 reviews
Rating 8 - Good. 937 out of 3147 reviews
Rating 6 - Okay. 384 out of 3147 reviews
Rating 4 - Poor. 150 out of 3147 reviews
Rating 2 - Terrible. 153 out of 3147 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant place to stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
great staff, nice rooms, very clean, perfect location
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Margareth Paola

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, breakfast was really good
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location staff were great nice gym and breakfast every morning
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, good amenity, and easy to access lots of best places
Stayed 5 nights in Mar 2026
Verified

8/10 Good

russell

Liked: Staff & service, property conditions & facilities
Great breakfast and location close to Times Square
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maged

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. We loved it
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Minkal

Liked: Cleanliness, amenities, property conditions & facilities
The stay was perfect .
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay near Javits and times sq Breakfast was good, bedding was excellent Friendly staff.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean this property was considering the area. An a very vibrant front desk staff an helpful overall great easy stay. Also the breakfast area an buffet were good as well an very clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Serena

Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel and the breakfast was really yummy. Also very clean and people were always keeping things tidy and fresh
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Marquaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was lovely the staff was very friendly and helpful when my flight was cancelled
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, amenities, property conditions & facilities
This is an amazing hotel, rooms were spotless. The breakfast was incredible.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, property conditions & facilities
The ubication of the hotel is excellent, the breakfast is very good and the room was confortable and clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

GIUSEPPINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in manhattan! Friendly staff, good breakfast, perfect location. Spacious and clean room with a wonderful city view. We will stay here again for sure! Really recommended
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and accommodating
Stayed 4 nights in Nov 2025
Verified

8/10 Good

leo

Liked: Staff & service, amenities, property conditions & facilities
Great place no parking
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast spot
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Susan Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect walking distance to Times Square, Port Authority and 34th Street. Mini kitchen in the room was a great surprise and cooked breakfast went down well with everyone in our party.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Anthony C

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, clean rooms, prompt service, good food.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Alcina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great! Lots of choices each day.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Alasdair

Liked: Cleanliness, staff & service, amenities
Excellent having laundry on site when we were staying so long. Evening cheese and wine/beer was very nice touch.
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Patra

Liked: Cleanliness, staff & service, amenities
Room was great and breakfast was good. Hotel was in walking distance to lots of great attractions and the subway station.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
We had good time there
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Monica Maria Arias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services
Stayed 4 nights in Feb 2026