18 Sep 2023 by -Daniel Gomez, Director of Operations
Dear Arbian, Thank you for sharing your candid experience. We strive to provide the best NYC getaway experience to our guests, and we regret to hear that your time at Hard Rock Hotel New York was not as incredible as it could have been. Your feedback is extremely valuable to us, as we endeavor to improve with each stay, and we’d love to help fine-tune your experience in any way we can. -Daniel Gomez, Director of Operations
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free wired Internet. There are 2 meeting rooms available. A nightclub, a fitness centre, and multilingual staff are also featured at the luxury Hard Rock Hotel New York. For a fee, parking is available. This 4.5-star New York hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi , Free wired internet
Hard Rock Hotel New York offers 446 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
For a fee, guests can enjoy a full breakfast daily from 9:00 AM to noon.
Hard Rock Hotel New York has a restaurant on site.
RT60 – On-site rooftop bar. Open daily.
Session – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Recreational amenities at the hotel include a fitness centre.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
