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Henn na Hotel New York

4.0 star property

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Photo gallery for Henn na Hotel New York

Front of property
Superior Suite
Reception
Lobby sitting area
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
235 W 35th St, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪48 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(46 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

8.8 out of 10
Excellent
(48 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Suite

Superior Suite

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

Similar properties

View from property
NEW YORKER BY LOTTE HOTELS
Manhattan
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
4.1 out of 5, Very good, 6,920 reviews
The price is €164
includes taxes & fees
29 Jun - 30 Jun
NEW YORKER BY LOTTE HOTELS

About this property

Henn na Hotel New York

Along with a restaurant, this smoke-free hotel has a bar/lounge and a meeting room. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and a communal living room. Housekeeping is available once per stay.
Henn na Hotel New York offers 92 air-conditioned accommodations with laptop-compatible safes and bathrobes. Beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet.

This New York hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Henn na Hotel New York. During your stay, you're just a quick walk from Madison Square Garden. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Japanese cuisine while dining at Gosuke
  • Amenities include a front-desk safe, a meeting room, and a multilingual staff
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Macy's and 4 minutes by foot from Madison Square Garden
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Henn na Hotel New York also features multilingual staff, concierge services, and a front-desk safe. You'll have access to the health club at a partner property.

This 4-star New York hotel is smoke free.

Gosuke - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gosuke

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.69 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 40 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Henn na Hotel New York Hotel
Henn na Hotel New York New York
Henn na Hotel New York Hotel New York

Henn na Hotel New York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 323 out of 484 reviews
Rating 8 - Good. 105 out of 484 reviews
Rating 6 - Okay. 29 out of 484 reviews
Rating 4 - Poor. 12 out of 484 reviews
Rating 2 - Terrible. 15 out of 484 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bartolo

Liked: Cleanliness, amenities, property conditions & facilities
Great room , very clean and close to many amenities! Will definitely stay here again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
One of my most favorite hotels that I have ever stayed in!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff was polite, respectful and accommodating. The area is very convenient close to shopping centers and fine dining.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Javier

Liked: Cleanliness, property conditions & facilities
Nice place close to everything
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Elton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I had an enjoyable stay at Henn Na NYC. The hotel itself was clean and modern and we had a good dinner at the Japanese restaurant. The location is the real star, just a couple blocks away from Penn Station and Madison Square Garden, across the street from a funky espresso cafe, and easy walking distance to a Popup Bagel place. We would happily stay here again.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Kyra

Liked: Cleanliness, staff & service
Very good location to get around the city m. Staff is helpful.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Kit Nga

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and clean room, very friendly and polite staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

brianna

Liked: Cleanliness, staff & service, amenities
Great service. Clean room with good amenities. Good location close to several subway lines.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, amenities
The rooms were very clean and cleaned thoroughly each day. A great location where you are walking distance from all the main sites you want to see.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. Close to Penn Station. Would stay again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Clean and great size
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
We stayed at the Henn na Hotel NYC from Friday to Monday in late January and early February, and the experience was excellent. We really loved the hotel: the room and all common areas were spotless, clean, and well organized. The sushi restaurant was very good and convenient. The location was perfect for us, especially being close to Madison Square Garden to attend an NBA game. The staff, including the maintenance team, were always attentive, friendly, and respectful. Overall, a great place to stay in New York City.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Romy

Liked: Cleanliness, property conditions & facilities
Great hotel and the location!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

abdulaziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, good place to stay.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Dan

Liked: Cleanliness, property conditions & facilities
Staff were kind. Close to things we wanted to see
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

GREIPUR

Liked: Cleanliness, staff & service, amenities
My stay at Henn na Hotel New York went smoothly. Check-in, room access, and services worked as expected. Room felt comfortable and clean, and the location suited city plans well.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Boris

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was perfect, the hotel is wonderful
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Kateryna

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay at the quiet place
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in midtown
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente location, safe and clean
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

shih yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, all the NYC bagels shop in 5 minutes walk. Room is spacious. Staff members are all friendly and so accommodating. Bathroom has a bidet and tub.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. The hotel is clean and the rooms are minimalist but we had everything we needed. The beds were very comfortable. The location is great for tourist, very walkable. We would absolutely stay again.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Or stay was great! The room was clean and quiet. Would stay again!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Beom Jin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room is very clean and spacious. The location is very convenient to go anywhere within Manhattan. LG Styler works the best for my suit as I was on business trip. A couple of downsides are: 1) The area can be quite loud at night, as there are bars near the hotel, 2) One day they did not make up the room, and when I complained it to the staff, the staff did not even apologize and simply asked if I needed any extra towel. I would definitely book it again when I go to NYC again and recommend to everyone for the quality of room, but if you care about staff quality, then please do not expect it here.
Stayed 5 nights in Mar 2026