See all properties

Henn na Hotel New York

4.0 star property

Choose dates to view prices

Photo gallery for Henn na Hotel New York

Reception
Reception
Lunch, dinner served; Japanese cuisine, al fresco dining
Front of property
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
235 W 35th St, New York, NY, 10001
  • Place, Macy's
    ‪2 min walk‬
  • Place, Madison Square Garden
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(43 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

8.8 out of 10
Excellent
(44 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite

Superior Suite

Superior Suite

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

View from room
Pestana CR7 Times Square
  • Air-conditioning
  • Gym
  • Business services
  • Housekeeping
4.5 out of 5, Wonderful, 1,001 reviews
The price is €133
includes taxes & fees
4 Jan - 5 Jan 2026
Pestana CR7 Times Square

About this property

Henn na Hotel New York

Hotel with a restaurant, steps from Macy's
Along with a restaurant, this smoke-free hotel has a bar/lounge and a meeting room. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and a communal living room. Housekeeping is available once per stay.
Henn na Hotel New York offers 92 air-conditioned accommodations with laptop-compatible safes and bathrobes. Beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations, slippers, bidets, and toilets with an electronic bidet.

This New York hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Henn na Hotel New York. During your stay, you're just a quick walk from Madison Square Garden. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Japanese cuisine while dining at Gosuke
  • Amenities include a front-desk safe, a meeting room, and a multilingual staff
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Steps from Macy's and 4 minutes by foot from Madison Square Garden
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Henn na Hotel New York also features multilingual staff, concierge services, and a front-desk safe. You'll have access to the health club at a partner property.

This 4-star New York hotel is smoke free.

Gosuke - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gosuke

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.69 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 40 per day (1640 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Henn na Hotel New York Hotel
Henn na Hotel New York New York
Henn na Hotel New York Hotel New York

Henn na Hotel New York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 280 out of 428 reviews
Rating 8 - Good. 94 out of 428 reviews
Rating 6 - Okay. 27 out of 428 reviews
Rating 4 - Poor. 12 out of 428 reviews
Rating 2 - Terrible. 15 out of 428 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Big room & comfy bed

Nice big room with very comfy bed & quality linens. Lack of in room coffee was a shame and would be easily remedied.
Stayed 5 nights in Sep 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. The hotel is clean and the rooms are minimalist but we had everything we needed. The beds were very comfortable. The location is great for tourist, very walkable. We would absolutely stay again.
Stayed 3 nights in Sep 2025

8/10 Good

Tammy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Room was very clean and had nice accommodations. The Dino in the lobby was cute
Stayed 2 nights in Sep 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Or stay was great! The room was clean and quiet. Would stay again!
Stayed 1 night in Sep 2025

4/10 Poor

ss

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No room servace?
Stayed 1 night in Sep 2025

10/10 Excellent

Kristopher

Stayed 6 nights in Aug 2025

10/10 Excellent

Eyun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Boris, Lakeway

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in midtown
Stayed 2 nights in Aug 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location & Great Service

Location is great, staff is wonderful, there is a great couple Of cheaper food options around. Perfect for quick access to MSG
Stayed 3 nights in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, friendly staff. Beautiful room1
Stayed 4 nights in Aug 2025

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice rooms. Got even a styler dryer for you to dry and sanitize your clothes. Very convenient and many good food just a stone’s throw away. Walking distance from train stations and subways. Only down side is the soundproofing - I can hear the rubbish truck collection. But it is a place I will stay again when in New York.
Stayed 3 nights in Jul 2025

10/10 Excellent

MARCUS RICHARD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. As per photos on website. Very close to Times Square but not in the hustle and bustle; a quiet escape in the middle of the city. 5min walk from Penn Station. Secure lock up for luggage. Does not do breakfast but that is not a problem as there is an amazing bagel place next door. Could not have been happier with choice of hotel. Thank you.
Stayed 6 nights in Aug 2025

10/10 Excellent

Shawn

Stayed 4 nights in Aug 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Philip, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff. Clean rooms, close to Times Square and Madison Square Garden.
Stayed 3 nights in Aug 2025

10/10 Excellent

Philip, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in and check-out was smooth and easy. The room is quite and clean. The lobby display was interesting.
Stayed 1 night in Aug 2025

2/10 Terrible

Rita

Stayed 5 nights in Jul 2025

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

F

The property has been clean. I stayed here for several times. This time i also chose Henn na to stay for one week, unfortunately very BAD experience when i had an overcharged issue. When i checked out, i found the actual paid fee overcharged, different from the fee when i booked via Expedia. I was sure i didn't use any extra service. So I asked for hotel's staff's help to clarify the bill and emailed me why $40.19 more and refund. No hotel's reply until now, even though i tried to leave the message both on Expedia and Henn na hotel's own website. NO ONE ANSWERS ME WHY THE FEE OVERCHARGED. So sad, there is no hotel's staff wants to solve the issue. JUST ignore me. And Expedia staff told me they have no authority to refund, nothing they could do, because i chose to pay at property, not via Expedia system. In this case, Expedia still couldn’t explain why Henn na overcharged me $40.19. I felt disappointed about it as well. Expedia should guarantee the price while members book, if Expedia can’t, why should members book via Expedia? I want an explanation, just “Oh, sorry, we tried. But nothing could do”
Stayed 7 nights in Jul 2025

10/10 Excellent

Evelyn

Stayed 2 nights in Jul 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Jul 2025

10/10 Excellent

Santos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was outstanding
Stayed 1 night in Jul 2025

6/10 Okay

Margaret

Stayed 11 nights in Jul 2025

10/10 Excellent

Jaime

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was perfect, the hotel is wonderful
Stayed 4 nights in Jul 2025