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Hotel 309

2.0 star property

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Photo gallery for Hotel 309

An outdoor patio with a ping pong table, seating, and small trees.
A building with a large number '309' displayed prominently at the ground level.
A reception area with a person seated behind a counter, a wall-mounted bookcase, and a framed cityscape painting.
A compact hotel room with a kitchenette, a sofa, a bed, and a patterned rug.
A hotel room with a brick wall, a bed with white bedding, a desk with a lamp, and a framed picture on the wall.

Reviews

6.0 out of 10

Popular amenities

  • Air-conditioning
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
309 W 14th St, New York, NY, 10014
  • Place, Chelsea Market
    ‪2 min walk‬
  • Place, The High Line Park
    ‪6 min walk‬
  • Place, New York University
    ‪11 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

A hotel room with a brick wall, a bed with white bedding, a patterned throw, a nightstand with a lamp, and a framed picture above the bed.

Standard Room, 1 Queen Bed, Shared Bathroom

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

A hotel room with a brick wall, a large bed with white bedding, two bedside tables with lamps, a chair, and a desk.

Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Hotel 309

This smoke-free hotel features a 24-hour front desk, tour/ticket assistance, and a garden. WiFi in public areas is free. Other amenities include a front-desk safe. Housekeeping is not available.
Hotel 309 offers 28 accommodations with safes and coffee/tea makers. Kitchenettes offer refrigerators and microwaves.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Our customers tell us they can't get enough of Hotel 309's great location. During your stay, you're just a quick walk from The High Line Park. You'll find features like free WiFi in public areas.
  • Free WiFi in some public areas
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of New York University and 5th Avenue
As a guest of Hotel 309, you'll find tour/ticket assistance, a garden, and a front-desk safe. WiFi is free in public spaces.

This New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
This property provides air conditioning in summer and heating in the winter.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

309 Hotel
309 New York
Hotel 309
Hotel 309 New York
Hotel 309 Hotel
Hotel 309 New York
Hotel 309 Hotel New York

Hotel 309 Reviews

Reviews

6.0
Rating 10 - Excellent. 165 out of 1011 reviews
Rating 8 - Good. 234 out of 1011 reviews
Rating 6 - Okay. 199 out of 1011 reviews
Rating 4 - Poor. 183 out of 1011 reviews
Rating 2 - Terrible. 230 out of 1011 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good location, convenient and affordable stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Curtis

Liked: Cleanliness, amenities, property conditions & facilities
it was unique beds were comfy, cute kitty in the halls
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Axel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel cat is cool....
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Yasmin

Liked: Amenities, property conditions & facilities
Great staff, clean room!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
great location
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Evan

Liked: Amenities
A place to sleep
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Dawn

Liked: Cleanliness
The staff is lovely, the location is great, spacious for NYC, in need of TLC.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Outdated room but very clean. Nice staff and right next to subway station. One block from Chelsea Market....wonderful location. Not as attractive as chain hotel but comfortable and clean...perfect for sleeping and getting ready for a day of siteseeing.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Amanvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff
Stayed 8 nights in Sep 2025
Verified review

2/10 Terrible

Alexander

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room, staff is hardly there or sleeping on the job
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities
Great staff who were super friendly. Amazing manager who responded to all our needs from storing our bags on the last day to helping with tax exempt status. Rooms with private bathrooms were all great. Great location.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Nevaeh Jessica

The hotel was in a good local easy access to many local shops, restaurants and public transport. The staff was friendly in the hotel and the price was very affordable for NYC.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Fraser

Liked: Property conditions & facilities
Disliked: Amenities
Well situated. Smaller space, common area wasn't usable from garbage.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Robin

Liked: Staff & service
Great location so good value to quickly see all the Manhattan sights. Bed was comfortable, the showers were decent, and the staff were helpful. It's very well connected to the subway right outside, and is easily walkable to Greenwich Village, Chelsea Market, and the High Line. A few less-than-ideal aspects (air conditioning didn't work, there wasn't a remote for the TV, cleanliness of common areas could be better) but for a cheap and cheerful place it did the job for us.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

YI

We had a great stay. Location is perfect. Room is good size for us too. Owner is very friendly, so is the cat.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Joselin

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Irma

Liked: Cleanliness
Overall was good but so much contraction noise from the hotel
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Baryalay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place ,good location.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Nina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very useful small kitchen, not for cooking but for heating up food. It has very few utensils and stuff, but enough to have breakfast.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Emily

Great room, shared bathroom wasn’t a big deal
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Larissa

Disliked: Property conditions & facilities
If you’re looking for a really simple room, that’s about it. The highlight was hanging out with the cat teehee. Building is a little old and you can hear a lot of outside noise but I had no troubles with anything and the hotel actually allowed me to check-in without my credit card since I forgot it, which I deeply appreciated. Good location, had the best pizza right next door and a CVS right at the corner. Overall good if you’re planning on spending it out most of the day.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Dean

Liked: Cleanliness, staff & service
Super nice place to stay, I enjoyed my trip thanks you
Stayed 3 nights in Nov 2024
Verified review

8/10 Good

Cayley Mackenzie

Liked: Cleanliness, property conditions & facilities
Staff was incredibly kind. The room was very clean. Rooms are a little small and the shared bathroom took some getting used to, but a good place to stay for a small trip!
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location! Super close to the Subway station. The building is really old, so there are pipes in random places and there are a lot of nooks and crannies, lots of character! They are doing some remodeling/updates right now, the room and bathroom were very clean. We had an economy room so we shared with other people on the same floor, but there was never any problem. I would definitely stay again.
Stayed 5 nights in Mar 2026