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Hotel 309

2.0 star property

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Photo gallery for Hotel 309

Terrace/patio
Reception
In-room safe, blackout curtains, iron/ironing board, WiFi
Front of property
Standard Room | Living area

Reviews

5.8 out of 10

Popular amenities

  • Air-conditioning
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
309 W 14th St, New York, NY, 10014
  • Place, Chelsea Market
    ‪2 min walk‬
  • Place, The High Line Park
    ‪6 min walk‬
  • Place, Hudson River Park
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

In-room safe, blackout curtains, iron/ironing board, WiFi

Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Front of property
Americana Inn
Manhattan
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
  • Microwave
3.7 out of 5, Good, 1,022 reviews
The price is €171
includes taxes & fees
1 Jun - 2 Jun
Americana Inn

About this property

Hotel 309

This smoke-free hotel features a 24-hour front desk, tour/ticket assistance, and a garden. WiFi in public areas is free. Other amenities include a front-desk safe. Housekeeping is not available.
Hotel 309 offers 28 accommodations with safes and coffee/tea makers. Kitchenettes offer refrigerators and microwaves.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Our customers tell us they can't get enough of Hotel 309's great location. During your stay, you're just a quick walk from The High Line Park. You'll find features like free WiFi in public areas.
  • Free WiFi in some public areas
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of New York University and 5th Avenue
As a guest of Hotel 309, you'll find tour/ticket assistance, a garden, and a front-desk safe. WiFi is free in public spaces.

This New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
This property provides air conditioning in summer and heating in the winter.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

309 Hotel

309 New York

Hotel 309

Hotel 309 New York

Hotel 309 Hotel

Hotel 309 New York

Hotel 309 Hotel New York

Hotel 309 Reviews

Reviews

5.8
Rating 10 - Excellent. 143 out of 1000 reviews
Rating 8 - Good. 227 out of 1000 reviews
Rating 6 - Okay. 208 out of 1000 reviews
Rating 4 - Poor. 185 out of 1000 reviews
Rating 2 - Terrible. 237 out of 1000 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities
Great staff who were super friendly. Amazing manager who responded to all our needs from storing our bags on the last day to helping with tax exempt status. Rooms with private bathrooms were all great. Great location.
Stayed 2 nights in Feb 2026

4/10 Poor

Valdas

Stayed 4 nights in Nov 2025

6/10 Okay

Dawn, Richmond

Liked: Cleanliness
The staff is lovely, the location is great, spacious for NYC, in need of TLC.
Stayed 2 nights in Feb 2026

10/10 Excellent

Joselin

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff
Stayed 2 nights in Jan 2026

6/10 Okay

Collin

Disliked: Property conditions & facilities
Satisfactory but not great. The room itself was fine and the location was good. Though the hallways are in ruff condition and smell like smoke. The admin staff displayed great customer service and worked with me to change rooms when I had an issue with the shower.
Stayed 4 nights in Jan 2026

10/10 Excellent

Emily

Great room, shared bathroom wasn’t a big deal
Stayed 5 nights in Jan 2026

6/10 Okay

Benjamin Mac

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Staff was great but room was dingy, bathrooms were missing soap, paper towels, conditioner/shampoo. Room door was missing security bolt
Stayed 2 nights in Jan 2026

6/10 Okay

Juan, Juncos

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
it was meh
Stayed 6 nights in Jan 2026

4/10 Poor

Nicholas

Disliked: Cleanliness, property conditions & facilities
You certainly get what you pay for here. The place is filthy. Floors are disgusting. Mold on the bathroom ceilings. I would not stay here again.
Stayed 6 nights in Jan 2026

10/10 Excellent

Megha

Stayed 2 nights in Jan 2026

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shops nearby. Subway a few steps away. Great price for NYC.
Stayed 3 nights in Nov 2025

10/10 Excellent

Asianah

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2026

6/10 Okay

Maria

Disliked: Property conditions & facilities
Stayed 5 nights in Dec 2025

10/10 Excellent

YI

Travelled with family and small children
We had a great stay. Location is perfect. Room is good size for us too. Owner is very friendly, so is the cat.
Stayed 3 nights in Dec 2025

4/10 Poor

Alessandra

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Restrooms always dirty. The bedrooms with a little blanket that doesn’t warm you. No heater. The aerea it’s good but the hotel it’s bad manteinance.
Stayed 2 nights in Dec 2025

6/10 Okay

Jeremy

Travelled with family
The coat rack was hanging off the wall a blind for the window wouldn’t stay shut without duct tape, and they ran out of washcloths the first night we were there, but besides that I guess it was
Stayed 3 nights in Dec 2025

2/10 Terrible

Ronald

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old/tired property with no elevator, sagging mattress, communal bathroom, shotty lamps, and street noise. Not up to a Travelocity minimum approved site.
Stayed 2 nights in Dec 2025

2/10 Terrible

Jessica

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
It appeared nothing like the photos. It was very very dirty, the shower didn't have hot water. There was a layer of dust on vents, no soap for the sink to wash hands. It truly was nothing at all like the photos. An incredible let down.
Stayed 4 nights in Nov 2025

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Subway is down the block, room was clean and came with microwave and mini fridge. No elevators, but fair price. Excellent experience.
Stayed 2 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
great location
Stayed 2 nights in Dec 2025

10/10 Excellent

TED

Stayed 2 nights in Dec 2025

8/10 Good

Cayley Mackenzie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff was incredibly kind. The room was very clean. Rooms are a little small and the shared bathroom took some getting used to, but a good place to stay for a small trip!
Stayed 5 nights in Dec 2025

2/10 Terrible

Alyssa

Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and room space was okay but bathrooms were not well cleaned or stocked, no soap, locks did not work. Ground was generally gross, not enough blankets, shade did not work, no hand soap in our room. Good enough, but an upgrade is worth it.
Stayed 3 nights in Dec 2025

6/10 Okay

Maite

Liked: Staff & service
Stayed 2 nights in Dec 2025

4/10 Poor

Mason

Stayed 2 nights in Dec 2025