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Hotel 309

2.0 star property

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Photo gallery for Hotel 309

An outdoor patio with a ping pong table, seating, and small trees.
A building with a large number '309' displayed prominently at the ground level.
A compact hotel room with a kitchenette, a sofa, a bed, and a patterned rug.
A reception area with a person seated behind a counter, a wall-mounted bookcase, and a framed cityscape painting.
In-room safe, blackout curtains, iron/ironing board, WiFi

Reviews

5.8 out of 10

Popular amenities

  • Air-conditioning
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
309 W 14th St, New York, NY, 10014
  • Place, Chelsea Market
    ‪2 min walk‬
  • Place, The High Line Park
    ‪6 min walk‬
  • Place, Hudson River Park
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom

Standard Room, 1 Queen Bed, Shared Bathroom

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

In-room safe, blackout curtains, iron/ironing board, WiFi

Deluxe Room, 1 Queen Bed with Sofa bed, Private Bathroom

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Hotel 309

This smoke-free hotel features a 24-hour front desk, tour/ticket assistance, and a garden. WiFi in public areas is free. Other amenities include a front-desk safe. Housekeeping is not available.
Hotel 309 offers 28 accommodations with safes and coffee/tea makers. Kitchenettes offer refrigerators and microwaves.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with satellite channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Our customers tell us they can't get enough of Hotel 309's great location. During your stay, you're just a quick walk from The High Line Park. You'll find features like free WiFi in public areas.
  • Free WiFi in some public areas
  • Services include tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of The High Line Park and Hudson River Park
As a guest of Hotel 309, you'll find tour/ticket assistance, a garden, and a front-desk safe. WiFi is free in public spaces.

This New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
This property provides air conditioning in summer and heating in the winter.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

309 Hotel
309 New York
Hotel 309
Hotel 309 New York
Hotel 309 Hotel
Hotel 309 New York
Hotel 309 Hotel New York

Hotel 309 Reviews

Reviews

5.8
Rating 10 - Excellent. 147 out of 1002 reviews
Rating 8 - Good. 233 out of 1002 reviews
Rating 6 - Okay. 205 out of 1002 reviews
Rating 4 - Poor. 185 out of 1002 reviews
Rating 2 - Terrible. 232 out of 1002 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Yasmin

Liked: Amenities, property conditions & facilities
Great staff, clean room!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
great location
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

Evan

Liked: Amenities
A place to sleep
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Melissa

Liked: Cleanliness, staff & service
Outdated room but very clean. Nice staff and right next to subway station. One block from Chelsea Market....wonderful location. Not as attractive as chain hotel but comfortable and clean...perfect for sleeping and getting ready for a day of siteseeing.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Dawn

Liked: Cleanliness
The staff is lovely, the location is great, spacious for NYC, in need of TLC.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities
Great staff who were super friendly. Amazing manager who responded to all our needs from storing our bags on the last day to helping with tax exempt status. Rooms with private bathrooms were all great. Great location.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Nina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very useful small kitchen, not for cooking but for heating up food. It has very few utensils and stuff, but enough to have breakfast.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Irma

Liked: Cleanliness
Overall was good but so much contraction noise from the hotel
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Amanvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff
Stayed 8 nights in Sep 2025
Verified

10/10 Excellent

Joselin

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Nevaeh Jessica

The hotel was in a good local easy access to many local shops, restaurants and public transport. The staff was friendly in the hotel and the price was very affordable for NYC.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

YI

We had a great stay. Location is perfect. Room is good size for us too. Owner is very friendly, so is the cat.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Emily

Great room, shared bathroom wasn’t a big deal
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Baryalay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place ,good location.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Cayley Mackenzie

Liked: Cleanliness, property conditions & facilities
Staff was incredibly kind. The room was very clean. Rooms are a little small and the shared bathroom took some getting used to, but a good place to stay for a small trip!
Stayed 5 nights in Dec 2025
Verified

4/10 Poor

Trevor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Friendly staff, but dirty halls, window wouldn’t fully close, loud street noise
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect Location 10/10👍
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of shops nearby. Subway a few steps away. Great price for NYC.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue we had was there was no AC. It was cold outside so it makes sense if they only provide it during the summer but it felt stuffy
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service
Super nice place to stay, I enjoyed my trip thanks you
Stayed 3 nights in Nov 2024
Verified

2/10 Terrible

Jadon

Disliked: Cleanliness, amenities, property conditions & facilities
Room and bathroom was dirty. Not a comfortable stay ended up checking out after the first night and going to a different hotel.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Katie

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Affordable. Excellent location. No frills.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Juan

Disliked: Cleanliness, amenities, property conditions & facilities
it was meh
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

Collin

Disliked: Property conditions & facilities
Satisfactory but not great. The room itself was fine and the location was good. Though the hallways are in ruff condition and smell like smoke. The admin staff displayed great customer service and worked with me to change rooms when I had an issue with the shower.
Stayed 4 nights in Jan 2026