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Aparthotel

Hotel and the City-Midtown

4.0 star property

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Photo gallery for Hotel and the City-Midtown

1 bedroom, hypo-allergenic bedding, individually decorated
Duplex | Living area
Signature Apartment | View from room
Premium Studio | City view
Premium Studio | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Laundry
  • Free WiFi
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
38 West 31st Street, New York, NY, 10001
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Times Square
    ‪12 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪26 min drive‬

Room options

View all photos for Signature Apartment

Signature Apartment

Signature Apartment

  • 33 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Superior Apartment

Superior Apartment | Living area

Superior Apartment

  • 33 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for City Apartment

City Apartment | Living area

City Apartment

  • 33 sq m
  • 2 bedrooms
  • City view
  • Sleeps 7
  • 3 Double Beds and 1 Twin Bed

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

  • 37 sq m
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

View all photos for Duplex

Duplex | Living area

Duplex

  • 46 sq m
  • 1 bedroom
  • Sleeps 8
  • 3 Double Beds and 1 Queen Bed

View all photos for Standard Studio

Standard Studio

Standard Studio

  • 23 sq m
  • Sleeps 4
  • 1 Double Bunk Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Studio

Elite Studio

Elite Studio

  • 23 sq m
  • Sleeps 6
  • 1 Twin Bunk Bed and 1 Double Bunk Bed

View all photos for Signature Studio

Signature Studio

Signature Studio

  • 23 sq m
  • Sleeps 3
  • 1 Twin Bunk Bed and 1 Twin Bed

View all photos for Exclusive Studio

Exclusive Studio

Exclusive Studio

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Family Studio

1 bedroom, hypo-allergenic bedding, individually decorated

Family Studio

  • 28 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Grand Studio

Grand Studio

Grand Studio

  • 28 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed and 1 Double Bunk Bed

View all photos for Premium Studio

Premium Studio | Terrace/patio

Premium Studio

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Twin Bunk Bed

View all photos for Studio

Studio

Studio

  • 28 sq m
  • Sleeps 8
  • 2 Double Beds and 1 Double Bunk Bed

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About this property

Hotel and the City-Midtown

Aparthotel with a 24-hour front desk, 5-minute walk to Empire State Building
Along with concierge services, this smoke-free aparthotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a TV in a common area are onsite. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a kitchen island. For a bit of entertainment, guests will find a Smart TV with satellite channels, and other amenities include free WiFi and a coffee/tea maker. Housekeeping is available on request.
Hotel and the City-Midtown offers 37 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include kitchen islands. 32-inch Smart televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of the clean apartments at Hotel and the City-Midtown. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas, plus concierge services and laundry facilities. This upscale aparthotel has 37 apartments on 12 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a Smart TV, and a refrigerator
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the location and the clean accommodations
  • Just a 5-minute walk from Empire State Building and 6 minutes by foot from Madison Square Garden
Hotel and the City-Midtown offers its guests a vending machine, tour/ticket assistance, and concierge services. Public spaces have free WiFi. Hotel and the City-Midtown also features laundry facilities, express check-out, and an ATM.

This 4-star New York aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Free cot

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchen island
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch Smart TV with satellite channels
  • TV in common areas

Laundry

  • Laundry detergent
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating
  • Portable fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board on request
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the city centre
  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping centre

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 12 floors
  • 37 units
  • Banquet hall
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

And The City Midtown New York
Hotel and the City-Midtown New York
Hotel and the City-Midtown Aparthotel
Hotel and the City-Midtown Aparthotel New York

Hotel and the City-Midtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 268 out of 509 reviews
Rating 8 - Good. 160 out of 509 reviews
Rating 6 - Okay. 45 out of 509 reviews
Rating 4 - Poor. 17 out of 509 reviews
Rating 2 - Terrible. 19 out of 509 reviews

8.8/10

Cleanliness

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Suzy

Travelled with family
Liked: Cleanliness, property conditions & facilities
I have booked with this place 3 times already and was never disappointed. The rooms are clean. I love that it is one street over to ktown for good food. Check in was easy.
Stayed 2 nights in Aug 2025

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Okay, small rooms, a little noisy, great location, they say laundry services, but note that it cost us $30US to do 2 loads as you need to buy a card, $10, then load it with cash, no return of card and so we left with a card we’ll never use with $6 on it.
Stayed 4 nights in Jul 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Good option for a place to crash for the night.
Stayed 1 night in Aug 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Ashley

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Shane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What was unique was the set up. Not that it was wrong. Just different. The staff was excellent and would stay there again! If you want a place where it involves you in the city yet is off enough of busy streets for quiet time, this is the place.
Stayed 4 nights in Jul 2025

10/10 Excellent

Chona

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Arzu

Stayed 2 nights in Jun 2025

10/10 Excellent

Kelsey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
From the start of the trip and throughout, the host was extremely responsive and helpful! The room was perfect for our family of 4. A twin bunk bed in NYC is not an easy find! It was super close to the subway, many restaurants, shops and stores. The check in and out was a breeze!
Stayed 4 nights in Jul 2025

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice space for my family in the middle of New York. Great communication from the start.
Stayed 2 nights in Jul 2025

8/10 Good

Chrystal

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to tourist attractions, restaurants and with easy subway access. Check in was fast and easy as was check out, and the hotel offered to hold our bags at no extra cost.The first night was rough with other guests being loud beginning at 2 or 3 a.m., and on the second night there was loud traffic noise until around midnight. The following two nights were restful. We needed a room for 5 people and this hotel was perfect.
Stayed 4 nights in Jul 2025

10/10 Excellent

Casey

Travelled with family
Liked: Cleanliness, room comfort

Enjoyed our stay!

Super cute and pretty spacious for nyc! Staff was accommodating and helpful!
Stayed 4 nights in Jul 2025

6/10 Okay

Jihun

Travelled with family
Disliked: Cleanliness, room comfort

Pro and con

Pro : Good location, reasonable price, having a kitchenette Con : small space, noisy AC and extremely hard to communication with reception, small elevator
Stayed 4 nights in Jul 2025

8/10 Good

Evan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Emelie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was a great choice for our family of 5 trying to find a space to fit us all that was reasonably priced. The room was exceptionally clean, updated bathroom, and overall nice decor. Everything was as advertised in the pictures. We have three children (between ages of 8-14), and while the space was fairly small, we were able to be in the room with 5 suitcases plus other bags and still move around comfortably. Henry, our host,was friendly and easy to communicate with. We arrived after hours but had clear instructions for check in with the security desk which went smoothly. Location is perfect - subway, shopping, restaurants, and Empire State building just a couple blocks away. We would stay here again!
Stayed 4 nights in Jul 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, property conditions & facilities
The front burner on the stove did work and the elevator was full a lot.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location and perfect for our one night stay. The reception team and communication from them was informative and extremely friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Choyi

Liked: Cleanliness, property conditions & facilities
This unit is soooo clean and fresh, and AC works well. The staff is nice and kind
Stayed 1 night in Jul 2025

10/10 Excellent

keri

Travelled with family
Liked: Cleanliness, room comfort

Would stay again!

Convenient location and clean room! Friendly front desk staff.
Stayed 3 nights in Jul 2025

6/10 Okay

Michelle

Stayed 1 night in Jun 2025

8/10 Good

Sarah

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Alvaro

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Was an amazing experience
Stayed 2 nights in Jun 2025

6/10 Okay

Claudia L

Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Sripho

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Safe and clean
Stayed 1 night in May 2025