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Hotel Pergola JFK Airport

2.5 star property

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Photo gallery for Hotel Pergola JFK Airport

Luxury Suite
Presidential Suite
Front of property
Reception
Interior detail

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
183-02 Jamaica ave, Hollis, NY, 11423
  • Place, Jamaica Center for Arts and Learning
    ‪6 min drive‬
  • Place, Jamaica Colosseum Mall
    ‪7 min drive‬
  • Place, St. John's University
    ‪10 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Single Room, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Single Room, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Single Room, Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Single Room, Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Double Room, Non Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Deluxe Double Room, Smoking

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Reception
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  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
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About this property

Hotel Pergola JFK Airport

Along with a 24-hour front desk, this hotel has ATM/banking services and free WiFi in public areas. Other amenities include a vending machine. Housekeeping is available on request.
Hotel Pergola JFK Airport offers 52 air-conditioned accommodations with hair dryers and complimentary toiletries. 63-inch LED televisions come with premium digital channels, first-run movies, and Netflix. Bathrooms include bathtubs or showers with rainfall showerheads.

This Hollis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Hotel Pergola JFK Airport, you'll be within walking distance of St. John's University. You'll find features like free WiFi in public areas.
  • Free WiFi
  • Amenities include an ATM and a vending machine
  • 6 minutes by car from Flushing Meadows-Corona Park and 7 minutes from UBS Arena
Hotel Pergola JFK Airport offers its guests a vending machine and an ATM. WiFi is free in public spaces.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 63-inch LED TV with premium digital channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Pergola Jfk Airport Hollis
Hotel Pergola JFK Airport Hotel
Hotel Pergola JFK Airport Hollis
Hotel Pergola JFK Airport Hotel Hollis

Hotel Pergola JFK Airport Reviews

Reviews

6.2
Rating 10 - Excellent. 663 out of 2056 reviews
Rating 8 - Good. 247 out of 2056 reviews
Rating 6 - Okay. 246 out of 2056 reviews
Rating 4 - Poor. 235 out of 2056 reviews
Rating 2 - Terrible. 665 out of 2056 reviews

5.6/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Shiva

Stayed 1 night in Dec 2025

2/10 Terrible

Alisha

Stayed 1 night in Dec 2025

10/10 Excellent

Antonio

Stayed 1 night in Dec 2025

6/10 Okay

Shanee

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
It was cool
Stayed 1 night in Dec 2025

10/10 Excellent

Shanee

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
The FAT girl who’s there during the afternoon shift is horrible. She lied about the maintenance fixing my heat & told me to check it after he did. He wasn’t fixed something I already knew so she switched my room !! The day I checked out some guy was being assorted out & arrested by the warrant squad for prostitution, some girl was standing by the elevator in lingerie smh
Stayed 1 night in Dec 2025

6/10 Okay

Shanee

Travelled with partner
Liked: Staff & service
I never saw any breakfast because they don’t serve it
Stayed 1 night in Dec 2025

6/10 Okay

Callista

Stayed 1 night in Dec 2025

2/10 Terrible

Valentina

Stayed 1 night in Dec 2025

2/10 Terrible

Mbaye

Stayed 1 night in Dec 2025

2/10 Terrible

Derrick

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Room and staff
Stayed 2 nights in Sep 2025

2/10 Terrible

Shalondra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Okay where do I start??? Well I looked online before making my purchase. I pulled up all the pictures of the hotel and room online. I was able to see how nice the rooms were. I also liked the fact that online it said that the hotel provides a shuttle to and from JFK airport. I was really thrilled to make my reservation and not have to worry about a ride to and from the airport. Once I arrived and called the hotel asking them how do I get in contact with their shuttle. I was told there was no shuttle. Once I used a taxi to get to the hotel I mentioned to the owner and she kinda laughed and said she doesn’t know why they have that online. So I let that situation go and just wanted to get my day started. Once I got to my room I noticed that it wasn’t clean. The floor needed to be swept, the walls were nasty, the bathroom was also nasty as if the shower wasn’t clean ever. I asked for room service to come clean my room and was denied. I later saw a roach in my bathroom and couldn’t believe it. I asked to get a refund but was denied and told the room was none refundable. I would never recommend this hotel ever. I noticed on the sliding door the hotel was given a D for multiple violations. I am upset at Expedia and hotel pergola for even saying they are a 4 start hotel. I would like to have a refund back. I’ve never stayed in a hotel that was ever that bad. I don’t usually right bad reviews about hotels but people need to not to book a reservation through Expedia for hotel Pregola.
Stayed 3 nights in Dec 2025

2/10 Terrible

Sylvia

Disliked: Cleanliness
Stayed 1 night in Dec 2025

8/10 Good

Jahmilton

Stayed 1 night in Dec 2025

6/10 Okay

Syed Murtuza, Palo Alto

Stayed 2 nights in Dec 2025

4/10 Poor

Mynia

Very ghetto, hallways smells like smoke room was very small
Stayed 3 nights in Dec 2025

2/10 Terrible

Michele

Travelled with family
Disliked: Cleanliness, amenities
Disgusting, stunk of weed, questionable clientele and unsafe,
Stayed 1 night in Dec 2025

10/10 Excellent

Tori

Liked: Cleanliness, staff & service
Room was pleasant brand new roku tv bathroom clean just wished I could have an ashtray for my smoking room. No phone in room.
Stayed 1 night in Dec 2025

4/10 Poor

Shanee

Travelled with family, Travelled with partner
Liked: Staff & service
I stayed there two wks all together not back to back & I NEVER saw any breakfast. They don’t distribute breakfast as far as I know !! So to get a message asking me how the breakfast was is crazy
Stayed 1 night in Dec 2025

4/10 Poor

Sarah

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Find somewhere else and save yourself the hassle. No hot water, no lamp in room with only a small dim light you could barely see. Burn holes everywhere and random people in the halls. Employees tried to help but they’re too busy switching more guests out of bad rooms too.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jahmilton

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

2/10 Terrible

Samantha

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely unsanitary conditions. Curtains were dirty, shower was dirty, and hallways were noisy, and stairway was dimly lit with no cameras.
Stayed 1 night in Dec 2025

6/10 Okay

William

Stayed 1 night in Dec 2025

6/10 Okay

Emma

Disliked: Cleanliness, amenities
They need to add more towels and change the bed sheets
Stayed 1 night in Dec 2025

2/10 Terrible

Rebecca

Business traveller
Disliked: Cleanliness, room comfort
Didn’t get to stay because of an error and they still took my money. No grace or anything.
Stayed 1 night in Dec 2025

2/10 Terrible

Sasha-Gay

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT book this hotel. It is located on Jamaica Ave in a very rough, unsafe-feeling area. The name “Pergola JFK” is misleading because it took us 45 minutes to get there from the airport, not the 18 minutes they advertise. The hotel looks nothing like the photos and felt uncomfortable from the moment we arrived. The rooms were in extremely poor condition. There was a heavy cigarette smell mixed with an overpowering strong cleaning-supplies odor, broken floorboards, a very hard and uncomfortable bed, damaged and stained linens, torn curtains, dirty walls, mold on the bathroom ceiling, and worn, damaged furniture. There is almost no soundproofing, so you hear traffic, conversations, TVs, and doors slamming constantly. The vending machine sells condoms and the property offers hourly rates, which tells you the type of environment you should expect. At one point, a guest was in the hallway in only underwear during a loud dispute with staff. Repeated knocking on the room door continued for a long time, waking us up and making the stay even more stressful. From the moment I saw my room, I wanted to leave. The front desk staff was rude and said the booking was non-refundable. Even after showing us two more rooms in similarly unacceptable condition, they refused to let us pay for just one night and refund the rest. This was the worst hotel experience I’ve ever had. Save yourself the stress and choose another place to stay.
Mold in the bathroom ceiling
Broken floor board
Torn drape
Dirty stained drape
Stayed 3 nights in Dec 2025