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Hotel The Villa

2.0 star property

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Photo gallery for Hotel The Villa

Lobby
Front of property
Room, 2 Queen Beds, Non Smoking
Reception
Room, 1 King Bed, Non Smoking | Bathroom

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
38-22 11th St, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪5 min walk‬
  • Place, Gantry Plaza State Park
    ‪13 min walk‬
  • Place, Memorial Sloan-Kettering Cancer Center
    ‪4 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(48 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(50 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hotel The Villa

Hotel in Long Island City with a 24-hour front desk
This smoke-free hotel features a 24-hour front desk and free WiFi in public areas.
Hotel The Villa offers 54 accommodations with hair dryers. 40-inch Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers.

This Long Island City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Our customers tell us they enjoy the overall value at Hotel The Villa. During your stay, you'll be close to 5th Avenue. You'll find features like free WiFi in public areas.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include an elevator
  • Guests speak favorably about the value of their stay and the proximity to public transportation
  • 6 minutes by car from 5th Avenue and 6 minutes from Central Park
Hotel The Villa offers its guests an elevator. WiFi is free in public spaces.

This Long Island City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch smart TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel The Villa Hotel
Hotel The Villa Long Island City
Hotel The Villa Hotel Long Island City

Hotel The Villa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 287 out of 731 reviews
Rating 8 - Good. 200 out of 731 reviews
Rating 6 - Okay. 113 out of 731 reviews
Rating 4 - Poor. 51 out of 731 reviews
Rating 2 - Terrible. 80 out of 731 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Veronika

Stayed 3 nights in Oct 2025

6/10 Okay

Martin

Stayed 1 night in Oct 2025

4/10 Poor

Matendgey

Stayed 1 night in Oct 2025

8/10 Good

Larissa

Liked: Property conditions & facilities
Good
Stayed 1 night in Oct 2025

4/10 Poor

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
Centrally located to Times Square and Central Park.
Stayed 2 nights in Sep 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

8/10 Good

Maxim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The neighbourhood is not the greatest, the hotel is nice, clean and new, but the water in the shower is just warm, and not hot, the staff is friendly but lacks on the attention to cleaning details- we found hairs in the towels and there was not enough shampoo/ body wash in the bathroom.
Stayed 3 nights in Oct 2025

2/10 Terrible

Chase

Stayed 1 night in Aug 2025

10/10 Excellent

lennell

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2025

4/10 Poor

Emanuel

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room, towels, and sheets were full of hair. The elevator was extremely dirty — covered in fingerprints, dust, and grease — it clearly hasn’t been cleaned in a long time. The front desk staff were very unprofessional; the person who checked us in didn’t even activate our room key and didn’t know how to use the card terminal. When we checked out, we asked to store our luggage, and they charged us $20 USD with no receipt, was CASH ONLY and didn’t even label the suitcase. Really unacceptable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Wilder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff! Rooms were great, very modern and clean. Easy access to public transportation. Will definitely be staying here again next time I visit NYC!
Stayed 4 nights in Oct 2025

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loud noise at 7 am
Stayed 2 nights in Oct 2025

4/10 Poor

Vanessa

Disliked: Cleanliness, staff & service, amenities
The whole was very interesting. first time using Expedia, I called beforehand just to ensure that everything was okay with my reservation. The gentleman assured me that my reservation was there and that there was no issues especially since I needed accommodations for an injury . He rushed me off the phone and I assumed everything was fine I should have taken this as a sign but I figured maybe he's busy. However when I arrived on Friday at 3:00 they couldn't find the reservation but I showed him my confirmation and my ID and they allowed me to check in. This again would come up multiple times during my stay. I went upstairs and put my luggage down and left for the day. When I returned later was when I kind of really took a look at the room. The linen looks very worn and frayed. Which was surprising there was Limited in terms of things like shampoo and conditioner. It was only like a packet that I've only ever seen with toothpaste. The shower was unclean as it had hair from the previous occupant still in it as well as a fly on the glass. Are you shower slippers so however that was jarring. following day at about 11:00 the housekeeping staff knocked on the door to inform me I was checking out. I then attempted to call the front desk as advised by the housekeeper only to find out that the phone in the room does not work. I called using my phone and was informed that they still couldn't find my reservation so they needed me to come downstairs, this was issue popped up again later
Stayed 2 nights in Oct 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
"Minimal amenities throughout. No dresser or storage for clothing, no tissues provided, basic toiletries only. Bed had just two pillows and one thin sheet. Bathroom had pink mold in the shower. The room felt more like a party crash pad than a hotel - huge fridge but nowhere to unpack. At this price point, understand you're sacrificing basic comforts and cleanliness standards. If you need actual hotel amenities, book elsewhere."
Stayed 3 nights in Oct 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Good location for an affordable NYC trip.
Stayed 3 nights in Oct 2025

8/10 Good

Duane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel the Villa is one of the most economical hotels in the Manhattan/Queens area. Unfortunately, the area between the metro stop and the hotel feels a bit unsafe at night with quite a few homeless people. That being said, no one bothered us during our stay. From the metro stop, a person needs to walk through Queensbridge Housing project, where there was a visible police presence, so we felt safe enough. The hotel room is sparsely furnished. There is only one nightstand and one chair. The room is also quite dark with only two lights, one above the nightstand and one near the entrance. The room has a refrigerator. There is no microwave in the room, but there are several available on floor C, which is in the basement. The major annoyance with the lack of hot water. The water from the sink is hot enough, but the water is in the shower was not warm enough for a comfortable shower.
Stayed 3 nights in Sep 2025

4/10 Poor

Giuseppe

Stayed 6 nights in Oct 2025

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good for what we needed it for Enjoyable stay
Stayed 6 nights in Oct 2025

8/10 Good

Mandy

Stayed 6 nights in Oct 2025

10/10 Excellent

Dan, New York

Stayed 1 night in Oct 2025

10/10 Excellent

Samaria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint is that the mattress on the bed still had the plastic on and it was near impossible to sleep. You can hear and feel the plastic on the bed. Very uncomfortable.
Stayed 2 nights in Sep 2025

8/10 Good

Jungsoo, long island city

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Clean room / Friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I've stayed in in Long Island City, just 2 subway stops from Manhattan. Nice size room with a great bathroom. Very clean. Great value. Area around hotel is a little rugged though no one bothered us even at night. Very limited dining options nearby except for chains. Staff charged $20 to store luggage before checkin or after checkout. I will stay at hotel again.
Stayed 1 night in Oct 2025

8/10 Good

Quin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing! Let me check in early for a discounted fee, upgraded me to a
Stayed 2 nights in Oct 2025

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed staying here
Stayed 4 nights in Oct 2025