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Hyatt House New York/Chelsea

3.5 star property

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Photo gallery for Hyatt House New York/Chelsea

Terrace/patio
Restaurant
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
815 Ave of the Americas, New York, NY, 10001
  • Place, Empire State Building
    ‪6 min walk‬
  • Place, Times Square
    ‪16 min walk‬
  • Place, Broadway
    ‪16 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.0 out of 10
Wonderful
(56 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(22 reviews)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, soundproofing

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (with Shower)

Studio Suite, 1 Queen Bed, Accessible (with Shower)

Studio Suite, 1 Queen Bed, Accessible (with Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, blackout curtains, soundproofing

Studio Suite, 1 King Bed with Sofa bed (Specialty)

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Specialty)

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 Bedroom (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (High Floor)

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 Bedroom (High Floor)

9.4 out of 10
Exceptional
(11 reviews)
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible

In-room safe, desk, blackout curtains, soundproofing

Suite, 1 Bedroom, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt House New York/Chelsea

Hotel with free breakfast, a quick walk to Empire State Building
A 24-hour fitness center, a snack bar/deli, and a rooftop terrace are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, valet parking, and a business center. Housekeeping is available once per stay.
Hyatt House New York/Chelsea offers 150 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Hyatt House New York/Chelsea. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a snack bar/deli.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • Within a 10-minute walk of Macy's and Empire State Building
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt House New York/Chelsea. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 68 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable shower seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 68 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House New York/Chelsea Hotel
Hyatt House York/Chelsea Hotel
Hyatt House York/Chelsea
Hyatt House York Chelsea York
Hyatt House New York/Chelsea Hotel
Hyatt House New York/Chelsea New York
Hyatt House New York/Chelsea Hotel New York

Hyatt House New York/Chelsea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 588 out of 1002 reviews
Rating 8 - Good. 286 out of 1002 reviews
Rating 6 - Okay. 65 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

laudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best amazing view on New York Amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast was amazing, Convenient Location

We had a great stay for our first time in NYC. Besides the initial confusion of Hyatt House vs Hyatt Place we had a pleasant stay over three nights. I went to Hyatt Place first due to my ignorance. Having breakfast included was great because that removes one big decision in the morning. Breakfast is on the 2nd floor and it was good quality. The room, the staff, bathroom amenities were excellent. I would stay here again. The hotel has a great connectivity to subway, bus, rental Citi bikes, and also walking distance to many restaurant/ bat options.
Stayed 3 nights in Jul 2025

6/10 Okay

Darren

Good location but small rooms.

Check in was great. Room space is small. Barely has room for luggages. Rooftop bar is next door so it noisy and uncomfortable for the kids.
Stayed 1 night in Jul 2025

6/10 Okay

Tanvi, plainsboro

Travelled with family and small children
Disliked: Amenities
Parking is not 24 hours and the hotels breakfast ends at 9am, there is no proper communication from staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

NARENDRANATH

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2025

8/10 Good

Brielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel mostly for the location. It was a very quick and easy walk to madison square garden/penn station and lots of restaurants and coffee shops near by. My only complaints were the uncomfortable (extremely hard/stiff) beds and the wait for the elevators. The breakfast was not great either however, it was complementary so we didn’t have high expectations anyway. Overall it wasn’t a bad stay but I’m glad we didn’t stay multiple nights with the bed that uncomfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Travelled with partner
It was a really good stay.
Stayed 1 night in Jul 2025

6/10 Okay

Mallory

Travelled with group
Disliked: Room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

???????

Liked: Staff & service
Disliked: Property conditions & facilities
The room was already a bit beaten up. Which is weird — for $350 a night I didn’t even have a proper, thick, good blanket like the kind you expect in a decent hotel. The breakfast was terrible. I paid 20 bucks extra for it. We went down once, looked at it, and walked away — it was just awful. Some stale… bagels… disgusting, terrible food, no food options at all. Literally three dishes and that’s it. No fruit, nothing really offered. Probably the worst hotel breakfast I’ve had anywhere I stayed. The view was okay — but you only get a good one if you’re on a high floor, facing southeast.
Stayed 2 nights in Jul 2025

8/10 Good

ruthvik

Stayed 1 night in Jul 2025

8/10 Good

Jiee

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities
It was a good stay! Nice kitchenette/dining room combo. Could’ve used more pillows or firmer options. Balcony could add a grill or more sitting areas.
Stayed 1 night in Jul 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Convenient to every attractions …Breakfast is good. Staff are good as well. Cleanliness is very good but the wine was not delivered as promise as my Birthday present
Stayed 3 nights in Jun 2025

10/10 Excellent

Makiko

Liked: Cleanliness, amenities, property conditions & facilities
Very nice area. Friendly and professional stuff. I really enjoy the stay. Definitely will be back again. Thank you.
Stayed 1 night in Jul 2025

10/10 Excellent

Myrna E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Fatemeh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Maria Paola

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good still waiting for deposit
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location to visit all the sights of New York City! Super easy subway access. Walkable to many areas. Bonus is that it’s in the flower district!
Stayed 2 nights in Jun 2025

4/10 Poor

Ali

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The property was relatively well-located with good accessibility. The accommodation itself was satisfactory, and the breakfast was acceptable, though not exceptional. However, the surrounding area was concerning, with a noticeable presence of homelessness, unpleasant odors, and visible signs of drug use. While the hotel appeared modern and generally well-maintained, the overall experience in the neighborhood was unexpectedly distressing.
Stayed 5 nights in Jun 2025

10/10 Excellent

Eliud

Liked: Cleanliness, amenities, property conditions & facilities
Nice location friendly staff they did let us check in early location is good everything just around you restaurants and shopping all.there would return again
Stayed 1 night in Jun 2025

8/10 Good

Karen

Stayed 3 nights in Jun 2025

10/10 Excellent

Nubar A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Hyatt House Chelsea. There were plenty of restaurants and shops within walking distance. Our room had a beautiful view of the city and as well as the rooftop terrace.
Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Stayed 1 night in May 2025

10/10 Excellent

Juliette

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in May 2025

6/10 Okay

Naser

addition$70
Stayed 1 night in May 2025