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Hyatt Place New York City/Times Square

4.0 star property

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Photo gallery for Hyatt Place New York City/Times Square

Bar (on property)
1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished
Exterior
Lobby
Shower, designer toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
350 West 39th St, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed (High Floor)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (2 Double Bed with Sofabed, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room (2 Double Bed with Sofabed, High Floor)

  • 20 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (High Floor)

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Specialty)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 Double Beds with Sofa bed)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room (2 Double Beds with Sofa bed)

  • 23 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 2 Double Beds (High Floor)

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 2 Double Beds, City View

  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed, City View

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Place New York City/Times Square

Hotel with free breakfast, a quick walk to Madison Square Garden
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Hyatt Place New York City/Times Square. During your stay, you're just a quick walk from Madison Square Garden. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the breakfast
  • Within a 10-minute walk of Madison Square Garden and Times Square
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 2 meeting rooms, and coworking spaces are available. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Place New York City/Times Square.

This 4-star New York hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.
Hyatt Place New York City/Times Square has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1325 out of 2667 reviews
Rating 8 - Good. 734 out of 2667 reviews
Rating 6 - Okay. 345 out of 2667 reviews
Rating 4 - Poor. 135 out of 2667 reviews
Rating 2 - Terrible. 128 out of 2667 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

ernis

Liked: Cleanliness, staff & service, amenities
No hot water
Stayed 2 nights in Mar 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
I'm not sure if it was just my room but any time the HVAC turned on there was an obnoxiously loud noise in my wall that was so bad that I had to turn it off. The shower pressure might as well have been a fire hose it was so forceful with no way to adjust. The bed was comfy and the room was clean.
Stayed 1 night in Mar 2025

8/10 Good

ANTONIO

Liked: Cleanliness, amenities
Great Hotel and staff
Stayed 1 night in Mar 2025

10/10 Excellent

Carla

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay!
Stayed 1 night in Mar 2025

8/10 Good

Almir Aguiar

Stayed 1 night in Mar 2025

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities
A pleasant stay very comfortable rooms and the customer service is amazing everyone is all so willing to understand any conflict we faced and we got solutions to it from transport to bank cards not working etc we will return for sure
Stayed 2 nights in Mar 2025

4/10 Poor

Huong

Travelled with family
Disliked: Amenities
The toilet was broken and they did not fix it...we old school poured water in like we were in a 3rd world country to flush...=*(
Stayed 3 nights in Mar 2025

8/10 Good

Richard, Halifax

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is a bit cramped Sometimes a long wait for the elevators Breakfast is basic and for the masses, nothing to write home about
Stayed 3 nights in Mar 2025

8/10 Good

Kevin

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The cleaness around the area. The staff and service was good
Stayed 4 nights in Mar 2025

10/10 Excellent

Natasha, Reading

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff over all was great. The tourist were horrible. I don’t know how the staff do it but their professionalism was exceptional! The staff were great! I have not received my deposit yet though! Tried calling and no answer!
Stayed 2 nights in Mar 2025

8/10 Good

Julian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel and such a great experience, something that could be better would be try different menu options for the breakfast between days other than that it was a good option.
Stayed 7 nights in Mar 2025

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

David Suárez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

SEGUNDA

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is conveniently located and walking distance to churches, restaurants, shopping and theaters. Their expansive selection of hot breakfast is amazing!
Stayed 3 nights in Mar 2025

10/10 Excellent

Aida

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Michael

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Very comfortable room, excellent breakfast, and nice staff
Stayed 3 nights in Mar 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception and staff very helpful, helping with suitcases and any requests, lovely. Room very small but in New York so to be expected. Virtually no vegan options for breakfast (apart from fruit and potatoes, something like tomatoes would have been nice?). A lot of plastic waste, why not use real knives, forks and plates, everything was throw away. However overall great, great location, lovely staff, excellent front of house concierge who were amazing and made our stay even better
Stayed 2 nights in Mar 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Amenities
Everything was great I would definitely stay another week!
Stayed 2 nights in Feb 2025

6/10 Okay

John

The breakfast was horrible - the room was not what I deserved - no sofa room in which i paid for
Stayed 2 nights in Nov 2024

6/10 Okay

John

Liked: Cleanliness
Did not get room with sofa as I had booked
Stayed 1 night in Mar 2025

10/10 Excellent

Heather, orleans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Apryl

Stayed 3 nights in Mar 2025