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Hyatt Place New York City/Times Square

4.0 star property

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Photo gallery for Hyatt Place New York City/Times Square

Restaurant
Creator video
Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished
Meeting facility

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
350 West 39th St, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed

8.4 out of 10
Very good
(134 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed (High Floor)

7.2 out of 10
Good
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (2 Double Bed with Sofabed, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room (2 Double Bed with Sofabed, High Floor)

7.8 out of 10
Good
(20 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (High Floor)

7.8 out of 10
Good
(48 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Specialty)

8.0 out of 10
Very good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(111 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 2 Double Beds

8.0 out of 10
Very good
(37 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 Double Beds with Sofa bed)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room (2 Double Beds with Sofa bed)

  • 23 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 2 Double Beds (High Floor)

7.4 out of 10
Good
(25 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(36 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Shower)

7.8 out of 10
Good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 2 Double Beds, City View

7.8 out of 10
Good
(8 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed, City View

7.4 out of 10
Good
(8 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Place New York City/Times Square

Hotel with free breakfast, a quick walk to Madison Square Garden
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Hyatt Place New York City/Times Square. During your stay, you're just a quick walk from Madison Square Garden. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • Within a 10-minute walk of Madison Square Garden and Times Square
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 2 meeting rooms, and coworking spaces are available. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Place New York City/Times Square.

This 4-star New York hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
Hyatt Place New York City/Times Square has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1402 out of 2834 reviews
Rating 8 - Good. 784 out of 2834 reviews
Rating 6 - Okay. 371 out of 2834 reviews
Rating 4 - Poor. 138 out of 2834 reviews
Rating 2 - Terrible. 139 out of 2834 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 1 night in May 2025

10/10 Excellent

Lacee

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing.
Stayed 1 night in Apr 2025

10/10 Excellent

Pam

Stayed 1 night in Apr 2025

8/10 Good

Kenny, Lima

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Apr 2025

10/10 Excellent

Jean Shanglyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an advantage that they are serving breakfast!
Stayed 1 night in Apr 2025

10/10 Excellent

Jean Shanglyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is pretty decent and near almost anywhere in the city. The breakfast is great! Lots of options!
Stayed 1 night in Apr 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff held our luggage before and after our checked in and out. They were happy to help us.
Stayed 5 nights in Apr 2025

6/10 Okay

William, Newington

Disliked: Cleanliness, property conditions & facilities
Smokey room
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Stayed 2 nights in Mar 2025

6/10 Okay

Drashti

Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
I stay here when leaving the Manhattan Cruise port. It is very convenient and a great breakfast. However it is missing working ice machines
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel III

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 19 nights in Apr 2025

8/10 Good

Ying

Travelled with family
Liked: Cleanliness, staff & service
It has excellent location for tourists traveling around Manhattan. Only that the room is a bit small and Cafe is very crowded in the breakfast time period.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my 3rd time at this hotel over the years. I love the proximity to everything, port authority round the corner & Times Square within walking distance. Highly recommend
Stayed 6 nights in Apr 2025

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hyatt Place is a great place to stay
Stayed 5 nights in Apr 2025

8/10 Good

Sheridan

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Jessika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay! Everything was perfect.
Stayed 1 night in Apr 2025

10/10 Excellent

Sheila, Union

Liked: Cleanliness, staff & service, property conditions & facilities
Busy area of NYC. Very close to theaters.
Stayed 2 nights in Apr 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and friendly. The hotel was in a convenient location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nadiezhda

Travelled with family
Liked: Staff & service, amenities
Personally I didn’t like the area, although it’s walking distance from Times Square and the subway station; the room was tiny for a family of 5and the hotel it’s crowded; but the staff is super friendly and helpfull.
Stayed 4 nights in Apr 2025

4/10 Poor

Sonam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was good but the room wasn’t the best. Very loud noise coming from AC or vent. Had trouble sleeping
Stayed 1 night in Apr 2025

6/10 Okay

Rosa

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Skip it!

The room is super small. Only the beds and walls, really. Great location, though. The AC made a terrible (and frightening) noise all night long- each time it turned on and off
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with family
Stayed 2 nights in Apr 2025

6/10 Okay

Anna

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was okay. The rooms were on the smaller side. Not much room for luggage. There was no luggage stand in the room, so everything stayed on the floor. The elevators didn't seem to work properly. Sometimes the key pad wouldn't accept our card keys and did not allow us to select a floor. We had to exit the elevator and wait another 15 minutes for another one. It seemed like only 2 of the 4 elevators were working at any given time. There was a lot of waiting, squeezing into a packed elevator, or letting them go and waiting for another one that had more space. It got to the point where we had to take the stairs from the 15th floor because every elevator was full by the time it came down to us. On our last night in the room, there was no hot water which lasted until the following morning. And when we turned on the faucets that morning, the water was discolored and yellowish-brown. It appeared to have some substance embedded in it which deterred us from thinking it was safe to drink. We were checking out that day but I didn't allow my daughters to shower in that water. It was a horrifying experience and reminded me of the mysterious death of a young woman at the Hotel Cecil in LA, where the woman was found in the water tanks and resulted in the water being discolored.
Stayed 4 nights in Apr 2025