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Hyatt Place New York City/Times Square

4.0 star property

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Photo gallery for Hyatt Place New York City/Times Square

Restaurant
Creator video
Exterior
Lobby
Hypo-allergenic bedding, in-room safe, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
350 West 39th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪18 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds, City View

8.0 out of 10
Very good
(9 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, City View

7.4 out of 10
Good
(8 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(37 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Shower)

8.0 out of 10
Very good
(15 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Accessible (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds

8.0 out of 10
Very good
(40 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 Double Beds with Sofa bed)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room (2 Double Beds with Sofa bed)

7.0 out of 10
Good
(26 reviews)
  • 23 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds (High Floor)

7.6 out of 10
Good
(27 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed (High Floor)

7.2 out of 10
Good
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (2 Double Bed with Sofabed, High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room (2 Double Bed with Sofabed, High Floor)

7.6 out of 10
Good
(22 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

7.8 out of 10
Good
(54 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(123 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

8.4 out of 10
Very good
(160 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed (Specialty)

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place New York City/Times Square

Hotel with free breakfast, 8-minute walk to Madison Square Garden
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Hyatt Place New York City/Times Square. During your stay, you're just a quick walk from Madison Square Garden. You'll find features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Services include dry cleaning/laundry, a porter, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Madison Square Garden and Times Square
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center, 2 meeting rooms, and coworking spaces are available. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Place New York City/Times Square.

This 4-star New York hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:30 AM.
Hyatt Place New York City/Times Square has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Reviews

Hyatt Place New York City/Times Square Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1645 out of 3304 reviews
Rating 8 - Good. 911 out of 3304 reviews
Rating 6 - Okay. 443 out of 3304 reviews
Rating 4 - Poor. 151 out of 3304 reviews
Rating 2 - Terrible. 154 out of 3304 reviews

Reviews

8/10 Good

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time I've stayed at this hotel in the past two years. It conveniently located to restaurants, a small store, and even a wine shop. The hotel was clean and last month I was alone and it seemed very safe. I will stay at this hotel again.
Stayed 1 night in Aug 2025

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 3 nights in Sep 2025

10/10 Excellent

Garrison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt Place at Times Square was a great stay for us (2) as we enjoyed the walkability to midtown from the hotel and the overall stay. Room was rather spacious with a clean bathroom. Even better the front desk staff and specifically bag storage staff were even more on point. Super helpful and quick. Thanks
Stayed 1 night in Sep 2025

8/10 Good

Faye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Don

Stayed 4 nights in Sep 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Week in manhattan

Great staff, wonderful location, very comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Javier

Stayed 1 night in Sep 2025

8/10 Good

Sharnee, Drexel Hill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was ok, wished the TV Chromecast worked better, the staff was semi friendly and the breakfast was fair. For the price I wouldn’t stay again. The room didn’t have a microwave. Such an inconvenience
Stayed 3 nights in Sep 2025

6/10 Okay

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guests skewed rather youth hostel for us, and breakfast was super crowded and ended much too early for a city that never sleeps. Never enough towels for 3 guests in one room even though I left a tip and a note for more towels. Staff in general were excellent. Room was tiny and the beds comfortable. I asked for any upgrade and was told they were completely sold out. When we checked online, there were many larger rooms available for our stay dates, so not sure what that was about. Nice location on 39th, but I will definitely move back farther north next visit.
Stayed 5 nights in Sep 2025

10/10 Excellent

katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check in. Kind staff. Clean. Nothing else to complain about.
Stayed 2 nights in Sep 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, many sightseeing places were walkable from here. Continental breakfast has many different options from scrambled eggs to bagels. Staff was really friendly and helpful. The rooms were clean.
Stayed 3 nights in Sep 2025

8/10 Good

Gregory

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was generous and very accommodating. Johnney was amazing. The room on the 15th floor was quiet, clean and well maintained. Breakfast was fresh and well presented with many options. The hotel is a few minute walk from Port Authority Bus Station and very convenient. I would stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Santosh

Stayed 1 night in Sep 2025

6/10 Okay

Vikram

Stayed 4 nights in Aug 2025

10/10 Excellent

Abhinav

Stayed 1 night in Sep 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Jesus

Stayed 1 night in Sep 2025

10/10 Excellent

Trezure

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Overall amazing stay
Stayed 2 nights in Sep 2025

8/10 Good

Magdalena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service overall! Everyone was super helpful and friendly, and both check-in and check-out were very smooth. The bell staff in particular were wonderful and extremely helpful. One issue: the in-room phone didn’t work during my entire stay. Even though I was assured it would be fixed quickly, it never was—so for any issues I had to go down to the front desk in person. The breakfast selection was excellent—one of the better ones I’ve had at hotels in this area. Parking, however, was a big downside. The hotel directs you to a lot that’s very expensive, with no discount offered, which is unusual since hotels usually negotiate better rates for their guests. There’s actually a parking garage right next to the hotel on the same street that I suspect is cheaper than the one 2–3 blocks away that guests are directed to. Honestly, the partnered parking company (LAZ) feels like they’re taking advantage of people with their pricing. I’ve stayed in Manhattan/Times Square many times, using hotel-affiliated parking, and this was by far the most expensive. Lastly, the water policy could be handled better. Members receive two complimentary water bottles, but non-members are charged $6 each. I didn’t drink them, yet my credit card was still charged—a disappointing surprise I’ll be following up with the hotel about.
Stayed 2 nights in Sep 2025

2/10 Terrible

Guillermo

Liked: Cleanliness, staff & service
The room that we got you could hear water running down the drain from 2:30 a.m. until noon nonstop on the wall right next to the bed.
Stayed 3 nights in Sep 2025

8/10 Good

Sheri

Business traveller
Liked: Cleanliness
The Hotel and rooms were clean and nice for the price point. Good for business travel on a budget. The Breakfast was nice and had plenty of food and seating for everyone.
Stayed 2 nights in Sep 2025

8/10 Good

Sharon

Stayed 1 night in Aug 2025

10/10 Excellent

Ronnie

Stayed 2 nights in Sep 2025