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Hyatt Place New York / Chelsea

4.0 star property

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1 bedroom, down duvets, pillow-top beds, in-room safe
1 bedroom, down duvets, pillow-top beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
140 WEST 24TH STREET, New York, NY, 10011
  • Madison Square Garden
    ‪8 min walk‬
  • Empire State Building
    ‪11 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(71 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, City View

8.4 out of 10
Very good
(16 reviews)
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds

7.4 out of 10
Good
(32 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Skyline View)

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Skyline View)

10.0 out of 10
Exceptional
(7 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline View)

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Skyline View)

7.8 out of 10
Good
(25 reviews)
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(37 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Skyline View)

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed with Sofa bed (Skyline View)

9.0 out of 10
Wonderful
(12 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(133 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(15 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Place New York / Chelsea

Hotel with free breakfast, a quick walk to Madison Square Garden
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Hyatt Place New York / Chelsea's great location. During your stay, you're just a quick walk from 5th Avenue. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at The Placery
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Within a 15-minute walk of Madison Square Garden and Empire State Building
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at Hyatt Place New York / Chelsea.

Smoking is allowed in designated areas at this 4-star New York hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100.00 per pet, per week, plus a deposit of USD 100.00 per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 50.00 per day (1 mi away)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests will receive smart lock details. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1236 out of 2481 reviews
Rating 8 - Good. 652 out of 2481 reviews
Rating 6 - Okay. 328 out of 2481 reviews
Rating 4 - Poor. 163 out of 2481 reviews
Rating 2 - Terrible. 102 out of 2481 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Vinayak Vishwanath

Liked: Cleanliness, staff & service
Convenient access to downtown, and uptown both east and west. The rooms are tiny, with almost non existent closet space and a tiny bathroom shower area. The elevators are almost never available. I was thankful for a room at level 6. At 300 a night after taxes, not a VFM option. Breakfast was okay. Staff is excellent, front office, housekeeping and especially the restaurant staff! I would return only at half the price and if there were no other options.
Stayed 3 nights in Mar 2025

8/10 Good

Patrice

Liked: Cleanliness, property conditions & facilities
Rooms were small but clean. Elevator waits were long. Good for an over night but not a long stay
Stayed 2 nights in Mar 2025

8/10 Good

Won Seok

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

saskia

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Mar 2025

8/10 Good

Amelia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
One male front desk at evening shift was so different than others. No smile for my checking, basically no emotions on his face… until I met other staffs, then I figure out only him looks like that.. should be a front desk, even the breakfast staffs’ smiles a lot.
Stayed 3 nights in Mar 2025

6/10 Okay

Olivier

Stayed 3 nights in Mar 2025

10/10 Excellent

Lucille, Jersey City

Stayed 2 nights in Mar 2025

8/10 Good

Daisy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the smaller rooms!

Great experience overall. This was my first trip to NYC and was thankful my hotel choice was so conveniently located and super clean. Two things that made it a little frustrating was: 1) the elevators were super slow. You're literally stopping at almost every single floor - I was on floor 34. 2) the rooms doors have a big gap underneath so you hear everything from the hallways and the rooms in front. I put on some white noise at night which help a lot. Overall, great experience.
Stayed 5 nights in Mar 2025

8/10 Good

Arcelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Connie, Yonkers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy my stay,
Stayed 1 night in Mar 2025

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

huifeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

LUIS

Liked: Cleanliness, staff & service
Have a issues with the elevators
Stayed 3 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Marina

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property was in a good location. Lifts were bad and could take a long time. We were on the 14th floor and walked down a number of times due to waiting. Room was nice, could be better with little things like hooks, storage etc. overall a good hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Zeki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People
Stayed 1 night in Mar 2025

10/10 Excellent

Subhankar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good central location with subway station around the corner. The hotel was great value. There are 4 elevators but only 3 operating. I would say that was the only complaint I would have is the wait for an elevator so give yourself extra time to catch it. The room was small but it’s NYC. The view was nice. The staff was nice. The breakfast was nice enough to have coffee and a bite before spending your day exploring.
Stayed 2 nights in Mar 2025

6/10 Okay

Ori

Business traveller
Liked: Staff & service
Disliked: Amenities
Nice staff, simple hotel though
Stayed 6 nights in Jan 2025

10/10 Excellent

Kayoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Aliyah

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay, very convenient location
Stayed 1 night in Jan 2025

8/10 Good

Maryjo

Stayed 1 night in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025