See all properties

Hyatt Place New York / Chelsea

4.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place New York / Chelsea

Lobby
Down duvets, pillow-top beds, in-room safe, individually furnished
Exterior
Rooftop bar
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry

Explore the area

View in a map
140 WEST 24TH STREET, New York, NY, 10011
  • Madison Square Garden
    ‪8 min walk‬
  • Empire State Building
    ‪11 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(77 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds, City View

7.8 out of 10
Good
(19 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Roll-In Shower)

7.2 out of 10
Good
(7 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds

7.4 out of 10
Good
(33 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed (Skyline View)

10.0 out of 10
Exceptional
(8 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds (Skyline View)

7.8 out of 10
Good
(25 reviews)
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(39 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Skyline View)

9.0 out of 10
Wonderful
(16 reviews)
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed

8.6 out of 10
Excellent
(150 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

2 bars/lounges, rooftop bar

Hilton New York Fashion District

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, 336 reviews
The price is €201
includes taxes & fees
28 Sept - 29 Sept
Hilton New York Fashion District

About this property

Hyatt Place New York / Chelsea

Hotel with free breakfast, a quick walk to Madison Square Garden
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Hyatt Place New York / Chelsea's great location. During your stay, you're just a quick walk from 5th Avenue. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at The Placery
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Within a 15-minute walk of Madison Square Garden and Empire State Building
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at Hyatt Place New York / Chelsea.

Smoking is allowed in designated areas at this 4-star New York hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
The Terrace - Onsite rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 7:00 AM to noon (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery
  • The Terrace

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100.00 per pet, per week, plus a deposit of USD 100.00 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 50.00 per day (1 mi away; open 7:00 AM to noon)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests will receive smart lock details. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Reviews

Hyatt Place New York / Chelsea Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1332 out of 2645 reviews
Rating 8 - Good. 694 out of 2645 reviews
Rating 6 - Okay. 340 out of 2645 reviews
Rating 4 - Poor. 170 out of 2645 reviews
Rating 2 - Terrible. 109 out of 2645 reviews

Reviews

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Morten

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing location. They serve breakfast but room is undersized for the crowd so I only did that once. Elevators are small and often full but I was fortunate to have a lower floor so that I could use the stairs
Stayed 4 nights in Jun 2025

8/10 Good

sage

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was good area with easy access to metro. Clean. My one complaint is we had to take the stairs every time we tried to take the elevator down. We would wait 10 minutes & give up. When it was time to checkout & take our luggage down I didn’t want to take the stairs. We waited 12 minutes & when the elevator finally did open it was full. So we just carried our bags down 6 flights of stairs. If I stayed on a higher floor I don’t know what we would’ve done
Stayed 2 nights in Jun 2025

10/10 Excellent

Aleksandar

Liked: Cleanliness, amenities, property conditions & facilities
This is a very nice hotel, in an excellent location. I felt safe walking through the surrounding streets during the day - I haven't ventured out at night. The staff is courteous and kind, and Hyatt's online customer service is even better. Highly recommended! Thanks!
Stayed 3 nights in Jun 2025

8/10 Good

Natalia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AC was extremely loud and I had to shut it off in order to sleep.
Stayed 3 nights in Jun 2025

10/10 Excellent

ELIUD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

El hotel es muy bueno y el cuarto tenia unas vistas espectaculares en el piso 25. Desayuno muy bueno
Stayed 2 nights in Jun 2025

10/10 Excellent

taufique

Stayed 2 nights in Jun 2025

10/10 Excellent

Oswaldo

Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
Room had beautiful view.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Jun 2025

8/10 Good

David J

Business traveller
Liked: Cleanliness, staff & service, room comfort
Well located in Chelsea near metro stops. However, it’s a tall building and elevators can be slow at peak times.
Stayed 2 nights in Jun 2025

2/10 Terrible

HENRY

Stayed 1 night in Jun 2025

10/10 Excellent

Adlin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location! Breakfast was great! Very clean! The view was amazing!
Stayed 3 nights in May 2025

8/10 Good

Ronisha

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was comfortable and very convenient to move about the city
Stayed 2 nights in Jun 2025

10/10 Excellent

nicolas

Stayed 1 night in Jun 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a good layout.
Stayed 6 nights in Jun 2025

8/10 Good

Jieyun

Stayed 2 nights in May 2025

10/10 Excellent

Teresa, Glendora

Stayed 4 nights in Jun 2025

4/10 Poor

yasmin

Everyone was nice,
Stayed 1 night in Jun 2025

2/10 Terrible

Marco

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn’t Recommend – Poor Service & Dirty Rooms I had an incredibly disappointing experience at the Hyatt Chelsea, and I feel compelled to warn others before booking. From the moment I arrived, the customer service was cold and unwelcoming. The front desk staff were passive, unhelpful, and borderline rude—not just to me, but to other guests I witnessed being dismissed or brushed off. The room itself was far from clean. Linens looked like they hadn't been changed, the surfaces were grimy, and the bathroom wasn’t up to standard. It didn’t feel like a space that had been thoroughly cleaned—especially concerning given the price point. To make matters worse, housekeeping didn’t show up until after 6 PM, if at all. When they finally did, it was clear they were rushing through the bare minimum. There’s no excuse for that kind of delay or lack of attention to cleanliness in a hotel that claims to be reputable. Amenities? Practically nonexistent. One tiny bottle of water per room for $6 is laughable. No complimentary basics, no hospitality. It honestly felt like they were cutting corners at every turn. This wasn’t a one-off bad moment—it was consistently poor across the board. Between the dirty room, lack of care, and miserable guest service, I wouldn’t recommend the Hyatt Chelsea to anyone. In fact, I’m actively seeking a refund. Save your money and your peace of mind—stay elsewhere.
Stayed 2 nights in Jun 2025

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location in Chelsea is fantastic.
Stayed 1 night in Jun 2025

10/10 Excellent

Némesis

Liked: Cleanliness, amenities, property conditions & facilities
Excelente, y su desayuno variado
Stayed 4 nights in Jun 2025

10/10 Excellent

Luis A Silva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Dominique

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay was very good. Staff very friendly and helpful. Good place to stay because it’s in the middle of everything.
Stayed 5 nights in Jun 2025

10/10 Excellent

kaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to all major attractions. Lovely room and a great view from floor 18. Very nice complimentary breakfast with all you need for a day of sightseeing. Penn station is about 15 minutes walk and very cheap by train to get to the from the main airports.
Stayed 2 nights in May 2025