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Hyatt Place New York / Chelsea

4.0 star property

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Photo gallery for Hyatt Place New York / Chelsea

Exterior
Creator video
Rooftop bar
Down duvets, pillow-top beds, in-room safe, individually furnished
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
140 WEST 24TH STREET, New York, NY, 10011
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪8 min walk‬
  • Place, Empire State Building
    ‪11 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪28 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Roll-In Shower)

7.6 out of 10
Good
(8 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds

7.6 out of 10
Good
(37 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(82 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds, City View

7.8 out of 10
Good
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

8.2 out of 10
Very good
(43 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Skyline View)

9.0 out of 10
Wonderful
(20 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 2 Double Beds (Skyline View)

8.0 out of 10
Very good
(30 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed

8.6 out of 10
Excellent
(164 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Skyline View)

Down duvets, pillow-top beds, in-room safe, individually furnished

Room, 1 King Bed (Skyline View)

10.0 out of 10
Exceptional
(10 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hyatt Place New York / Chelsea

Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Hyatt Place New York / Chelsea's great location. During your stay, you're just a quick walk from 5th Avenue. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at The Placery
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • Within a 15-minute walk of Madison Square Garden and Empire State Building
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at Hyatt Place New York / Chelsea.

Smoking is allowed in designated areas at this 4-star New York hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
The Placery - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
The Terrace - Onsite rooftop bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 7:00 AM to midnight (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery
  • The Terrace

Things to do

  • 24-hour gym

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 45 floors
  • Built in 2021
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 100.00 per pet, per week, plus a deposit of USD 100.00 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 50.00 per day (1056 ft away; open 7:00 AM to midnight)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 100.00 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Guests will receive smart lock details. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1509 out of 2889 reviews
Rating 8 - Good. 716 out of 2889 reviews
Rating 6 - Okay. 367 out of 2889 reviews
Rating 4 - Poor. 181 out of 2889 reviews
Rating 2 - Terrible. 116 out of 2889 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Keirsten

Clean
Stayed 1 night in Dec 2025

8/10 Good

elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and cozy. Front desk staff was great. The elevators were slow so I used the stairs mostly
Stayed 2 nights in Dec 2025

10/10 Excellent

Yomarie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms great breakfast
Stayed 1 night in Dec 2025

6/10 Okay

Becca

Liked: Cleanliness, staff & service
Great views from the high level floors. Front desk staff really nice. Terrible elevators. We had to wait at least 5-15 minutes every time we went in and out and they would stop at every single floor.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Very well taken care
Stayed 1 night in Dec 2025

8/10 Good

Melanie

Stayed 2 nights in Dec 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very cozy little room with a stunning view. Parking is off sight which is a little disappointing but still manageable.
Stayed 1 night in Dec 2025

4/10 Poor

goutham, richmond

Liked: Cleanliness
For the price it too small a space . There is no disclosure with regard to total sq. Footage when u book . The photos are deceiving
Stayed 3 nights in Dec 2025

10/10 Excellent

Barbara

Stayed 2 nights in Dec 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Second time staying at this hotel. It’s centrally located, rooms are clean and staff is very helpful. The city view on the upper floors is excellent! We had a great view all the way to the Statue of Liberty. Only negative is the wait on elevators at certain times
Stayed 3 nights in Dec 2025

8/10 Good

Susan

Stayed 1 night in Dec 2025

10/10 Excellent

Brendan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly, helpful and accommodating. Rooms were clean. Was surprised by the variety of the breakfast buffet
Stayed 3 nights in Dec 2025

10/10 Excellent

Meghan

Travelled with family
Liked: Cleanliness, staff & service, amenities
AMAZING view!
Stayed 1 night in Dec 2025

10/10 Excellent

Svitlana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
yes
Stayed 3 nights in Dec 2025

10/10 Excellent

MICHEL, hialeah gardens

Liked: Cleanliness, amenities, property conditions & facilities
The room was in a perfect condition The staff is very friendly They have a Bar at the second floor, nice place to spend some time, friendly staff also. Breakfast was nice every morning, my only complaint is the closing time (9:30am) but you can get coffee outside that time, that is a plus. Front desk also super friendly TM’s. I work in the hospitality industry also, I use more Hilton than Hyatt, but congratulations Hyatt Chelsea NY. Good work.
Stayed 2 nights in Dec 2025

10/10 Excellent

Iñigo Ayuso

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2025

10/10 Excellent

Evan

Liked: Cleanliness, property conditions & facilities
Great view
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Stayed 4 nights in Dec 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome price for a great value. The room, although a little tight and cozy, was very nice. The bed super comfortable! Breakfast was comprised multiple options which is nice for people with restricted diets. Front desk staff was so nice! Loved it, we'll be back!
Stayed 1 night in Dec 2025

8/10 Good

Joey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room is cozy and small, but has everything needed for a weekend in NYC. The only negative thing we noticed was the staff holding the elevators for themselves around peak times, increasing wait times on elevators for over 20 minutes.
Stayed 4 nights in Dec 2025

8/10 Good

SYED HUSAIN MUSTAFA

Liked: Cleanliness, staff & service, amenities
The room was nice and clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Cho

Stayed 3 nights in Dec 2025

10/10 Excellent

Michelle Elaine

Stayed 1 night in Dec 2025

10/10 Excellent

Ronald J.

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely helpful and friendly (even the guys who looked intimidating)! I arrived at 6AM on the day of check in. They were more than happy to hold on to my bags while I went to work (after they let me use the bathroom to change clothes and freshen up!) When I came back after a full day of work, they grabbed my bags and I was welcomed to a spotless room! I reached out to the staff to ask for recommendations for dinner and they said go upstairs to The Placery. There was an event going on so the main dining area was taken, so I grabbed a table near the bar. The bartender (who was my waiter as well) went above and beyond when he made my Arnold Palmer! Above and beyond because they didn't have any iced tea! So he brews some green tea, chills it and uses it for my Arnold Palmer! And he didn't hesitate when I needed a refill! Breakfast the next morning was pleasing, had everything you would expect and don't miss out on the orange juice! I came down a little later than expected but everything was fully stocked. The hotel location was perfect! Walking distance to my clients office, walking distance to Time Square, Empire State Building and Madison Square Garden! Plus, if you wanted to grab some of the local fare, there are a ton of places you can walk to! When I have to come back for work, this is where I'm staying!
Stayed 2 nights in Dec 2025

6/10 Okay

ronald

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Biggest problem with this hotel are the elevators, too few elevators for too many people Rooms are small. Get a room on the lower floors; you can then use the stairs.
Stayed 6 nights in Dec 2025