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4.6 out of 5

"Wonderful tourist hotel. Friendly reception staff. Wonderful team looked after our room. Always spotless. Breakfast available to all tastes from hot t ... " More

By a verified traveller on Wed 24 Jan 2024

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Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
€168* Per night/room 27 May - 28 May

Room, 1 King Bed with Sofa bed (Skyline View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds (Skyline View)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 2 Double Beds, City View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Hotel Description

The sightseeing around Hyatt Place New York/Chelsea gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free breakfast, free WiFi in public areas and a restaurant are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy American cuisine while dining at The Placery
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation, from cleanliness and comfy beds to spaciousness and overall comfort
  • Within a 15-minute walk of Madison Square Garden and Empire State Building
  • Dogs welcome for a fee

Hyatt Place New York/Chelsea ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place New York/Chelsea

Family (3)
5 out of 5
Wonderful tourist hotel. Friendly reception staff. Wonderful team looked after our room. Always spotless. Breakfast available to all tastes from hot to continental breakfast. Only issue was waiting time for lifts especially on high floors was quiet a wait and the fact a lift was not working for most of our stay. Very near subways and shopping .

Posted by on 24 Jan 2024

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Comment from Hotel Management

25 Jan 2024 by Assistant General Manager

Dear Bernice, Thank you for choosing Hyatt Place New York/Chelsea! We're thrilled about your positive experience with our friendly reception staff, attentive housekeeping, and diverse breakfast options. We appreciate your understanding regarding the elevator wait times, and our team is committed to addressing any challenges. Your feedback is valuable, and we hope to welcome you back soon for another wonderful stay amid the vibrant surroundings of New York!Best regards, Justin Schultz,Assistant General Manager, Hyatt Place Chelsea

5 out of 5
Breakfast included

Posted by on 10 Sep 2023

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Comment from Hotel Management

11 Sep 2023 by Assistant General Manager

Dear Kashiup Pravin, It was a pleasure having you as our guest at Hyatt Place New York/Chelsea. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. Thank you for taking the time to share your lovely experience. We look forward to hosting you again soon.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

4 out of 5
Nice hotel, clean rooms and free breakfast which is bonus, centrally located and out of the hustle and bustle, liked the location. Negatives are rooms are small and just no room for anything to go, small wardrobe but no drawers or even some hooks on wall. No room for empty cases did struggle with 3 of us in there. Elevators are a real pain and can end up waiting long time with only 4 lifts and lots of rooms. Breakfast areas very crowded and was slow to replenish things, often run out of cutlery or plates.

Posted by on 1 Jun 2023

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Comment from Hotel Management

1 Jun 2023 by Assistant General Manager

Dear Tracy, Thank you for choosing to stay at Hyatt Place New York/Chelsea and for taking the time to provide us with your valuable feedback. We're glad to hear that you enjoyed our clean rooms and complimentary breakfast, as well as our central location away from the hustle and bustle. We appreciate your comments regarding the size of the rooms and the limited storage space. We understand that this may have caused some inconvenience; we will certainly consider your feedback as we continue to enhance our guest experience. Regarding the elevators and breakfast area, we apologize for any delays or inconvenience you may have experienced. Your feedback helps us identify areas for improvement, and we will make every effort to address these issues to provide a more seamless and enjoyable stay for our guests. We hope to have the opportunity to provide you with a better experience in the future. Best regards, Justin Schultz,Assistant General Manager,Hyatt Place Chelsea

4 out of 5
Tolle Lage, wenig Auswahl beim Frühstück und beschränkte Anzahl von Sitzplätzen. Geschirr war zeitweise nicht sauber. Ansonsten sehr zufrieden.

Posted by on 23 Nov 2022

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Comment from Hotel Management

24 Nov 2022 by Assistant General Manager

Dear Suphany, Thank you for your delightful review of our hotel. Your kind remarks about our excellent location are greatly appreciated. Thank you for choosing Hyatt Place New York/Chelsea, and we hope you are already planning another visit our way.Best regards, Justin SchultzAssistant General Manager Hyatt Place Chelsea

5 out of 5
Das Hotel hat eine Hervorragende Lage. Die Aussicht war gigantisch. Das es ein Frühstück gibt, ist großartig vor allem, wenn man mit hungrigen Jugendlichen unterwegs ist. Es war nicht besonders abwechslungsreich, aber alle konnten satt in den Tag starten.

Posted by on 11 Jun 2022

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About the Hyatt Place New York/Chelsea

Location 140 WEST 24TH STREET, New York, NY 10011

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, vending machine, and coffee/tea in common area are also featured at Hyatt Place New York/Chelsea. Smoking is allowed in designated areas at this 4-star New York hotel.

  • 1 building
  • 510 guestrooms or units
  • 45 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: New York W 32nd St. Station (0.8 km / 0.5 mi)
  • Metro station: 23 St. Station (7th Av.) (0.2 km / 0.1 mi)

Room Amenities

Hyatt Place New York/Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down duvets. 50-inch Smart televisions come with digital channels. Bathrooms include baths or showers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Smart television
  • Digital channels
  • Coffee maker
  • Down blanket
  • Bath or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer available
  • Laptop safe
  • Telephone
  • Iron and ironing board available
  • Blackout curtains
  • Climate control
  • Unique furnishings
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

The Placery – This restaurant specialises in American cuisine and only serves dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

  • Health or beauty spa nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchair-accessible concierge desk
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. Front desk staff will greet guests on arrival.

Guests will receive smart lock details. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per pet, per week, plus a deposit of USD 100.00 per week
  • Only dogs are allowed Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Cashless transactions are available
  • Reservation is not required for facilities on-site
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Staffed front desk
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Off site parking fee: USD 50.00 per day (1 mi away)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt York Chelsea York
  • Hyatt Place NEW York chelsea
  • Hyatt Place New York/Chelsea Hotel
  • Hyatt Place New York/Chelsea New York
  • Hyatt Place New York/Chelsea Hotel New York
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.