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Mayfair Inn and Suites

2.0 star property

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Photo gallery for Mayfair Inn and Suites

Business centre
1 bedroom, iron/ironing board, free WiFi, bed sheets
Dining
Front of property
Terrace/patio

Reviews

6.2 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3858 12th Street, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪5 min walk‬
  • Place, Gantry Plaza State Park
    ‪11 min walk‬
  • Place, Memorial Sloan-Kettering Cancer Center
    ‪4 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪29 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mayfair Inn and Suites

Hotel in Long Island City with a 24-hour front desk
A 24-hour front desk and free WiFi in public areas are available at this smoke-free hotel.
Mayfair Inn and Suites offers 50 accommodations. 120-cm flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This Long Island City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they enjoy the overall property condition at Mayfair Inn and Suites. During your stay, you'll be close to 5th Avenue. Enjoy features like free WiFi in public areas.
  • Free WiFi (speed: 25+ Mbps)
  • Services include luggage storage
  • 6 minutes by car from 5th Avenue and 7 minutes from Central Park
Mayfair Inn and Suites offers its guests an elevator. WiFi is free in public spaces.

This Long Island City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (183 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 120-cm flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay
  • Service fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Mayflower Boutique Hotel Long Island City
Mayflower Boutique Long Island City
Mayflower Boutique
Mayflower Boutique Long City
Mayflower Boutique Hotel
Mayfair Inn and Suites Hotel
Mayfair Inn and Suites Long Island City
Mayfair Inn and Suites Hotel Long Island City

Mayfair Inn and Suites Reviews

Reviews

6.2
Rating 10 - Excellent. 115 out of 769 reviews
Rating 8 - Good. 231 out of 769 reviews
Rating 6 - Okay. 179 out of 769 reviews
Rating 4 - Poor. 89 out of 769 reviews
Rating 2 - Terrible. 155 out of 769 reviews

7.0/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
You get what you Pay For lol
Stayed 4 nights in Oct 2025

4/10 Poor

Will

Disliked: Cleanliness, staff & service, amenities
Hotel tried to steal from me. Immediately after checkout, I received many attempted charges for $300+ to my credit card on file. Luckily, my bank declined them all, marking them as fraudulent. Also, there was food inside the microwave in my room, with rice that had turned blue. You get what you pay for.
Stayed 4 nights in Oct 2025

8/10 Good

Meta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near subway. It took only 20 minutes to get to midtown Manhattan. Very quiet. Clean room, comfortable. Staff were very friendly and helpful. Street parking seemed a little unsafe so I purchased nearby gated parking which I found very satisfactory. It is in the middle of a colorful family neighborhood with food trucks and street musicians. Way cheaper than hotels in Manhattan! I would definitely stay here again.
Stayed 3 nights in Sep 2025

6/10 Okay

Shannon

Business traveller
Disliked: Property conditions & facilities
My room was incredibly small. The bathroom was the same size as the bedroom area. Bathroom floor was covered in something like Pledge; was always greasy. Bathroom sink missing faucet aerator so water just kind of sprayed everywhere. Upon arriving, I was charged a $15 a day "cleaning fee" but the cleaner only came twice in the 8 days I was there. Bedroom had marijuana stickers on the wall. Shower curtain was 18" too long and laid in a big wet pile on the floor. Bathroom mirror light fixture was non-functional. Website photographs are wildly deceiving and shot with incredibly wide angle lenses to misguide guests at the accommodations. Overall it was mostly clean and safe, but it just felt like a neglected old hotel.
Stayed 8 nights in Sep 2025

6/10 Okay

joffer andres, Miami Beach

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We felt in a motel the rooms are very very small nowhere to open the suitcases properly. Shower the same the water were coming out to the entire bathroom from the shower because it was so small. Noisy sometimes.
Stayed 4 nights in Sep 2025

6/10 Okay

M.A. Hassan

Disliked: Staff & service, property conditions & facilities
Poor front desk services. Lack of pillows, missing TV remote control, and no sleep stands.
Stayed 1 night in Sep 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this property because I could get 2 beds and it was "only a 20 minute train ride" from what I thought was a comparable property in Manhattan. When we arrived we were given a room with only 1 full size bed. After calling expedia to confirm that I did book a room with 2 beds I went back to the desk and was given a room with 2 twins. While settling in to our room our door beeped and opened. Because the front desk had given another guest a key to our room. The front desk clerk didn't really seem bothered by this. We left to go to a show at Lincoln Center and when we got back (about midnight) our keys didn't work. The clerk said we were on room 405 not room 406 and wanted to give us keys to room 405. Thankfully we were able to convince her that our things were in room 406, or at least that's where we left them. Saturday night our key cards were deactivated again. And this time no one was at the front desk. Instead there was a note "call me at..." because the staff also operates the hotel across the street. When he showed up they had marked us as checked out, even though we were staying through Monday. We never had any house keeping. Which means we ran out of toilet paper. And there was no one at the desk to help. DO NOT STAY HERE. On Sat night police were looking for a criminal on the street and the door to this hotel does not lock and there was no one at the desk. Made me feel super unsafe.
Stayed 3 nights in Sep 2025

10/10 Excellent

Victoria

Stayed 4 nights in Sep 2025

2/10 Terrible

John

Bad / unsafe location
Stayed 1 night in Sep 2025

2/10 Terrible

Steven

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken tiles scratch myself on
Stayed 1 night in Sep 2025

6/10 Okay

Kenrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The neighborhood is not the best.
Stayed 1 night in Sep 2025

6/10 Okay

Johnny

Travelled with partner
Disliked: Amenities, property conditions & facilities
A.c worked fine. Staff was friendly
Stayed 3 nights in Sep 2025

6/10 Okay

Demario

Liked: Staff & service
Stayed 2 nights in Sep 2025

6/10 Okay

Ira

Business traveller
Liked: Cleanliness, staff & service
Basic is the right word for this place In a marginal but authentic neighborhood. Not for people who aren’t used to the realities of urban life in a city destroyed by gentrification and global capitalism. Convenient to public transportation.
Stayed 1 night in Sep 2025

10/10 Excellent

Ilsa

Stayed 2 nights in Sep 2025

4/10 Poor

Tom

Business traveller
Liked: Cleanliness
Disliked: Amenities
Tv was not working, no toilet paper
Stayed 1 night in Sep 2025

8/10 Good

Moon

Business traveller
Liked: Cleanliness, staff & service

Good enough

I got intimidated by the reviews on the Google map but it was actually better than what I expected. Good price for business trip
Stayed 1 night in Sep 2025

2/10 Terrible

tim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

you must be kidding!

first of all there was no one at one at the desk when i arrived, i had to wait until they showed up, the microwave did not work, the mirror was broken and had sharp edges, when i went down stairs again, their was no one at the desk, but some one had fixed the door so it was held open, it was dark in front of the place, and i felt unsafe.
Stayed 1 night in Aug 2025

2/10 Terrible

Danielle

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

2/10 Terrible

Angela

Disliked: Cleanliness, staff & service, property conditions & facilities
At 730 in the morning somebody....maybe staff tried comknv into our room. We told front desk and no explanation.
Stayed 1 night in Sep 2025

2/10 Terrible

Sharmaine

Disliked: Cleanliness, staff & service, property conditions & facilities
They don’t take action. No shower working for 3 days they didn’t fix it
Stayed 2 nights in Sep 2025

2/10 Terrible

Jhosef

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaning service damaged a cell phone charger and took money from my bank account.
Stayed 5 nights in Sep 2025

6/10 Okay

Raymond

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room is extremely small. The queens bed takes up half of the room and is pushed up to the window and PTAC unit. So at night, the hot or cold air will blow right at you. The bathroom is as big as the room itself.
Stayed 1 night in Sep 2025