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Motto by Hilton New York City Chelsea

4.0 star property

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Photo gallery for Motto by Hilton New York City Chelsea

Restaurant
Bar (on property)
Two Bedroom, 1.5 Bath Suite
Exterior
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
113 West 24th Street, New York, NY, 10001
  • Madison Square Garden
    ‪8 min walk‬
  • Empire State Building
    ‪10 min walk‬
  • Times Square
    ‪19 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(64 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible (1 King Bed & 1 Twin Bunk Bed, Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible (1 King Bed & 1 Twin Bunk Bed, Hearing)

9.6 out of 10
Exceptional
(8 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility, Roll-In Shower)

View from room

Room, 1 King Bed, Accessible, City View (Mobility, Roll-In Shower)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed

9.0 out of 10
Wonderful
(81 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (1 King Bed & 1 Twin Bunk Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Room (1 King Bed & 1 Twin Bunk Bed)

8.4 out of 10
Very good
(28 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, Accessible (4 Twin Bunk Beds, Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible (4 Twin Bunk Beds, Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Double Beds, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub (4 Twin Bunk Beds, Mobility)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible, Bathtub (4 Twin Bunk Beds, Mobility)

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Double Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (4 Twin Bunk Beds)

In-room safe, soundproofing, free WiFi, bed sheets

Room (4 Twin Bunk Beds)

9.6 out of 10
Exceptional
(7 reviews)
  • 19 sq m
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, Accessible (Flex Room, Hearing, Murphy Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Room, Accessible (Flex Room, Hearing, Murphy Bed)

  • 18 sq m
  • Sleeps 2
  • 1 Double Murphy Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, soundproofing, free WiFi, bed sheets

Room, 2 Double Beds

8.4 out of 10
Very good
(37 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom, 1.5 Bath Suite

Two Bedroom, 1.5 Bath Suite

Two Bedroom, 1.5 Bath Suite

  • 33 sq m
  • Sleeps 5
  • 1 Twin Bunk Bed, 1 King Murphy Bed and 1 King Bed

View all photos for Room (Flex Room with Murphy Bed)

In-room safe, soundproofing, free WiFi, bed sheets

Room (Flex Room with Murphy Bed)

7.2 out of 10
Good
(5 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Murphy Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

View from room

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

View from room

Room, 1 King Bed, Accessible, City View (Mobility, Bathtub)

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

View from room

Room, 1 King Bed, Accessible, City View (Hearing)

9.0 out of 10
Wonderful
(7 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Roll-In Shower)

In-room safe, soundproofing, free WiFi, bed sheets

Room, 1 King Bed (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Landmark City View)

Room, 1 King Bed (Landmark City View) | View from room

Room, 1 King Bed (Landmark City View)

9.0 out of 10
Wonderful
(51 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1005)
The price is €236
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About this property

Motto by Hilton New York City Chelsea

Hotel with a restaurant, a short walk to 5th Avenue
This smoke-free hotel features a restaurant, a 24-hour fitness center, and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and a front-desk safe.
Motto by Hilton New York City Chelsea offers 374 air-conditioned accommodations with laptop-compatible safes and hair dryers. Cable television is provided.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Motto by Hilton New York City Chelsea's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge and luggage storage
  • Onsite recreation includes a 24-hour gym and bike rentals
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of 5th Avenue and Madison Square Garden
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. Motto by Hilton New York City Chelsea also features a 24-hour fitness center, concierge services, and express check-out.

This 4-star New York hotel is smoke free.

Motto by Hilton New York City Chelsea has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 42 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Motto by Hilton New York City Chelsea Hotel
Motto by Hilton New York City Chelsea New York
Motto by Hilton New York City Chelsea Hotel New York

Motto by Hilton New York City Chelsea Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 957 out of 1396 reviews
Rating 8 - Good. 261 out of 1396 reviews
Rating 6 - Okay. 88 out of 1396 reviews
Rating 4 - Poor. 42 out of 1396 reviews
Rating 2 - Terrible. 48 out of 1396 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Natalie

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Armin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of Chelsea
Stayed 3 nights in Mar 2025

10/10 Excellent

Tess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Season

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trip

Quiet, clean and very nice place to stay in the busy big apple. I loved the bunk rooms. We took our 3 boys and a friend of theirs and the room was great for the 4 of them. The bar in the lobby made great latte too!
Stayed 4 nights in Mar 2025

2/10 Terrible

Erika

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Was told upon arrival that the room that I had booked was not available due to an unforeseen circumstance. I was offered a room that only had a king bed for my husband, myself and my son. We definitely did not fit and I could not sleep all night. Definitely the worst experience I’ve had in a long time. Would like to have known what the unforeseen circumstance was, or to at least have gotten some credit towards some thing. I specifically booked this room as it would have a bunkbed for my son. He was very disappointed as were we. We were also told it was because we booked through Expedia, and not through the hotel themselves. If this is true, it makes me wary to book through Expedia again.
Stayed 1 night in Mar 2025

2/10 Terrible

Delaney

Stayed 2 nights in Mar 2025

10/10 Excellent

Noam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2025

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed the hotel and would stay again. Unfortunately we were in a room that had an adjoining door, and the guests staying next to us were very loud and came in during early morning hours and slammed doors and talked loudly. The four elevators were also very slow with servicing the 40 floors. We had to wait quite a bit just to get to lobby.
Stayed 3 nights in Mar 2025

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

Motto may now be our go-to in NYC. It has a great staff and location. It’s clean and comfortable. We reserved a city-view room and it was well worth it. The room is a typical NYC size, but very well organized.
Stayed 5 nights in Mar 2025

10/10 Excellent

MATTHEW

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had amazing views
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible NYC hotel

The staff at Motto has been nothing but top notch in terms of customer service and making me feel valued as a guest. I would not hesitate to stay here again. I required an accessible room and they did not disappoint.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Brano

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms otherwise great spot.
Stayed 5 nights in Mar 2025

10/10 Excellent

L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

4/10 Poor

YI

Stayed 2 nights in Mar 2025

8/10 Good

Marie

Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Amy

Travelled with family
Disliked: Cleanliness, amenities
The hotel itself seems lovely but our room was only cleaned once our whole stay. Everyday we had to request new towels, bins emptied and even toilet roll. You would think me flagging this once would make them be proactive and ensure the room was definitely cleaned the next day - not the case at all. The staff seem to be very reactive to issues here they could easily prevent. For over £100 per night you would expect the basic room clean. You are also paying around £30 per day resort fee which includes 2 bottles of water per day - you only get these if your room gets serviced! Big scam!!
Stayed 6 nights in Mar 2025

10/10 Excellent

Tyler

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Margaret

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Disappointed

Tissue products were very rough as were the towels. Pillows were awful. Alarm went off in the middle of the night. Elevator service was slow.
Stayed 3 nights in Mar 2025

6/10 Okay

melina

Stayed 1 night in Mar 2025

10/10 Excellent

Maya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I always use this hotel for my business trips. It's clean, convenient, high standard rooms, rooms are a bit small but worth it. thank you
Stayed 1 night in Mar 2025