"Excellent room location but bathroom could do with an upgrade - hotel provided birthday surprise which was very much appreciated " More

By a verified traveller on Tue 12 Sep 2017

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Hotel Description

Our customers tell us that they enjoy the family-friendly amenities at New York Marriott Marquis. During your stay, you're just a quick walk from Times Square. Enjoy features like free WiFi in public areas, plus 2 restaurants and a 24-hour health club. Built in 1985, this 4.5-star hotel has 1966 rooms over 49 floors. All rooms offer sofa beds and Smart TVs.

  • Air-conditioned rooms with sofa beds, Smart TVs and Netflix
  • Free WiFi in some public areas
  • Enjoy a bite to eat at The View Restaurant, a fine-dining restaurant that serves American cuisine
  • Buffet breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, concierge services and a porter
  • On-site recreation includes a 24-hour health club
  • Guests speak favourably about the family-friendly amenities and the local sightseeing
  • Steps from Times Square and Broadway

Premier Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Multiple Beds

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Superior Room, Multiple Beds, View (Times Square)

Bed Count 2 Double Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom

Bed Count 2 Double Beds Maximum Occupancy 4 Max

New York Marriott Marquis ratings based on 101 verified reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for New York Marriott Marquis

Everyone (18) Couples (16) Business (1) Family (52) Friends (11)
5 out of 5
Lovely hotel and great location. We stayed on the 42nd floor which was a recently renovated floor and it was lovely. They are still working their way down modernising the other floors. They sent my mum and lovely bottle of cava and some macarons for her birthday which she loved. Location is straight out into heart of Times Square and there are loads of good places for breakfast around the hotel.

Posted by on 27 May 2019

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4 out of 5
Size of rooms ..location..... ....................

Posted by on 16 May 2019

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5 out of 5
The Marriott Marquis is in an excellent location in Times Square. The hotel is very nice and staff were fantastic. We were there for 5 days and would absolutely stay there again next time. Our room was big which you don't always get in New York. The elevator system was excellent, very fast and worked well. We got 5 free tickets to use on bus tours, ripleys believe it or not or a cruise as we stayed for 5 nights. Also another nice bonus was a $35 per night to use either in bars or restaurants or even room service. This was great and completely made up for the $25 +tax destination charge. I would highly recommended it to anyone

Posted by on 15 Mar 2019

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4 out of 5

Posted by on 28 Feb 2019

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3 out of 5
Not impressed with the service or helpfulness of staff found it difficult trying to get any information as the staff were so unhelpful I was really disappointed with the destination fees of 25 dollars added on a daily basis for things I had no intention of making use of. I had already planned my trip and pre booked all my attractions so found myself doing things I had no intentions of doing simple for the reason I was being charged for this service I did ask if I needed to pay the destination fee and was told it was compulsory. Will not be staying at a Marriott hotel again.

Posted by , from Marriott marquis NY on 12 Sep 2018

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4 out of 5

Central manhattan hotel very good location

Excellent room location but bathroom could do with an upgrade - hotel provided birthday surprise which was very much appreciated

Posted by , from derbyshire on 12 Sep 2017

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1 out of 5

Very desorganised!!

Was a terrible experience!! Gave us a room for 3 people and we was 4, they told us was breakfast included and it wasn't!!

Posted by on 4 Apr 2016

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1 out of 5

Very desorganised!!

Was a terrible experience!! Gave us a room for 3 people and we was 4, they told us was breakfast included and it wasn't!!

Posted by on 4 Apr 2016

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5 out of 5

Great location

Took our son for weekend away here hotel staff were great as we arrived at 2 am www were upgraded to a Times Square view great location as everything was just outside the front door.room was very spacious very clean a really nice hotel would definitely use again on future trip

Posted by on 18 May 2015

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4 out of 5

Excellent location

We upgraded the room was for 2 adults and 2 children. Good central location, we were very happy. But the restaurant was very dated.

Posted by on 9 Feb 2015

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About the New York Marriott Marquis

Location 1535 Broadway, New York, NY 10036

Property Features

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and a limo/town car service. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 124755 square feet (11590 square metres) and includes conference centres. A 24-hour health club, a terrace, and multilingual staff are also featured at the luxury New York Marriott Marquis. Parking is available for a fee. This 4.5-star New York hotel is smoke free.

  • 1966 guestrooms or units
  • 49 levels
  • 2 dining venues
  • 124755 sq ft of conference space
  • 11590 sq. m of conference space
  • Built in 1985
  • Bar or lounge
  • Coffee shop
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Snack bar/deli
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (12.6 km / 7.9 mi)
  • Train station: New York W 32nd St. Station (1.4 km / 0.8 mi)
  • Metro station: 49th St. Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

New York Marriott Marquis offers 1966 forms of air-conditioned accommodation with a safe and free newspapers. Beds feature down comforters and premium bedding. 42-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This New York hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Pull-out sofa bed
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

The View Restaurant – This fine-dining restaurant specialises in American cuisine and only serves dinner.Reservations are required.

Broadway Lounge & Terrace – This bar specialises in American cuisine and only serves dinner. Open daily.

Crossroads Kitchen & Bar – This buffet restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Broadway Lounge – This pub serves lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Reception hours are 6 AM - 7 PM Monday-Friday and 8 AM - 5 PM on Saturday and Sunday. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30.00 per accommodation, per night.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

This property’s mandatory USD 25 destination fee includes restaurant credit, high-speed Internet access, and 1 tour ticket. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 36.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 16.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 16.95 per day (rates may vary)
  • Valet parking fee: USD 90.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • New York Marriott Marquis Hotel
  • Marriott Marquis Hotel
  • New York Marriott Marquis
  • Marriott Marquis
  • Marriott New York City
  • Marriott Marquis New York
  • Marriott Times Square
  • Marriott Hotel New York
  • New York Marriott Marquis Hotel New York City
  • New York City Marriott
  • Marriot Marquis
  • Marriott Marquis Times Square

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.