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Pendry Manhattan West

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2 bars/lounges
Suite (Pendry) | Living area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

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438 W 33rd St, New York, NY, 10001
  • Place, The High Line Park
    ‪5 min walk‬
  • Place, Jacob K. Javits Convention Center
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Accessible (City King)

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Room, 1 King Bed, Accessible (City King)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (City Double Double)

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Room, 2 Double Beds (City Double Double)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Mobility Accessible (City Double Double)

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Room, 2 Double Beds, Mobility Accessible (City Double Double)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed (City King)

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Deluxe Room, 1 King Bed (City King)

9.6 out of 10
Exceptional
(23 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible (City King)

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Deluxe Room, 1 King Bed, Mobility Accessible (City King)

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio (Alcove)

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Studio (Alcove)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (Skyline King)

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Room, 1 King Bed (Skyline King)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (Skyline Double Double)

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Room, 2 Double Beds (Skyline Double Double)

9.2 out of 10
Wonderful
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Studio (Skyline Alcove)

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Studio (Skyline Alcove)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, Corner

Studio Suite, Corner

Studio Suite, Corner

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, Mobility Accessible, Corner

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Studio Suite, Mobility Accessible, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, Corner (Skyline)

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Studio Suite, Corner (Skyline)

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Corner

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Suite, 1 King Bed, Corner

  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Mobility Accessible, Corner

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Mobility Accessible, Corner

10.0 out of 10
Exceptional
(1 review)
  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Corner (Skyline)

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Suite, 1 King Bed, Corner (Skyline)

  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Pendry Suite (Two Bedroom)

50-inch Smart TV with cable channels, TV, stereo

The Pendry Suite (Two Bedroom)

10.0 out of 10
Exceptional
(1 review)
  • 149 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds, Corner (Skyline)

Suite, Multiple Beds, Corner (Skyline)

Suite, Multiple Beds, Corner (Skyline)

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Room, Multiple Beds (Skyline)

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Room, Multiple Beds (Skyline)

  • 109 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds (Skyline)

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Suite, Multiple Beds (Skyline)

  • 109 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

The Pendry Suite (One Bedroom)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Pendry Manhattan West

This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking. Change of towels is available on request.
Pendry Manhattan West offers 164 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, hair dryers, and children's robes.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Pendry Manhattan West. During your stay, you're just a quick walk from Madison Square Garden. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Madison Square Garden and The High Line Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the luxury Pendry Manhattan West. Parking is available for a fee.

This 5-star New York hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Pendry Manhattan West has 2 restaurants on site.

Awards and affiliations

Pendry Manhattan West is listed in the 2022 Condé Nast Traveler Hot List.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 130 per night)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 60 for adults and USD 15 to 60 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Designer stores
  • Stereo

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • 5,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 300 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 200.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 60 for adults, and USD 15 to 60 for children
  • Covered valet parking fee: USD 130 per night
  • Pet fee: USD 300 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pendry Manhattan West Hotel
Pendry Manhattan West New York
Pendry Manhattan West Hotel New York

Pendry Manhattan West Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 489 out of 541 reviews
Rating 8 - Good. 32 out of 541 reviews
Rating 6 - Okay. 5 out of 541 reviews
Rating 4 - Poor. 4 out of 541 reviews
Rating 2 - Terrible. 11 out of 541 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Wonderful stay!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love the hotel and the service is exceptional
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved it here. Staff was wonderful, food was delicious….very clean, very accommodating. Will definitely be back
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Libby Gy

Liked: Cleanliness, amenities, property conditions & facilities
Great room and service!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities
very clean and modern - great restaurants in house as well.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities
nice place
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Thanh

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was fantastic, lots of room for clothing, comfortable bed, great bathroom. No expense spared. Gym was great too. Nice restaurant and bar.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Very good place Enjoyed it
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Blakely

Liked: Cleanliness, amenities, property conditions & facilities
The Pendry is a beautiful property in a great location, with very friendly and helpful staff. The room was amazing, clean, with awesome views. We loved the bar and the restaurant!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Deanza

Liked: Cleanliness, amenities, property conditions & facilities
Amazing and attentive staff!! Room was exceptional with the views to match! I simply did not want to leave.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

angelia

Liked: Cleanliness, staff & service
Amazing
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was perfect
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Pleasant spot, great location, really wonderful staff. Thank you.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with wonderful comfort and service.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room in a great location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. Room was spacious and clean with amazing views.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Just totally great and staff goes above & beyond for its clientele!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent property with great customer service.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Clean close to train
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing + super accommodating!
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Benadict

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was wonderful, they all went above and beyond. Amazing location and very comfortable hotel.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Hedy

Liked: Cleanliness, staff & service, amenities
The Pendry exceeded my expectations! The room was immaculate, the service was outstanding, and the New York–themed birthday welcome amenity was such a thoughtful and charming touch. This hotel was 10/10. Will definitely be back!
Stayed 3 nights in Dec 2025