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Pendry Manhattan West

5.0 star property
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Suite (Pendry) | Living area
Front of property
2 bars/lounges

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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438 W 33rd St, New York, NY, 10001
  • Place, The High Line Park
    ‪5 min walk‬
  • Place, Jacob K. Javits Convention Center
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, Accessible (City King)

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Room, 1 King Bed, Accessible (City King)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (City Double Double)

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Room, 2 Double Beds (City Double Double)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Mobility Accessible (City Double Double)

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Room, 2 Double Beds, Mobility Accessible (City Double Double)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (City King)

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Deluxe Room, 1 King Bed (City King)

9.6 out of 10
Exceptional
(23 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible (City King)

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Deluxe Room, 1 King Bed, Mobility Accessible (City King)

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio (Alcove)

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Studio (Alcove)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Skyline King)

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Room, 1 King Bed (Skyline King)

10.0 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Skyline Double Double)

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Room, 2 Double Beds (Skyline Double Double)

9.2 out of 10
Wonderful
(13 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio (Skyline Alcove)

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Studio (Skyline Alcove)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Corner

Studio Suite, Corner

Studio Suite, Corner

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Mobility Accessible, Corner

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Studio Suite, Mobility Accessible, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Corner (Skyline)

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Studio Suite, Corner (Skyline)

10.0 out of 10
Exceptional
(2 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

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Suite, 1 King Bed, Corner

  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible, Corner

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Suite, 1 King Bed, Mobility Accessible, Corner

10.0 out of 10
Exceptional
(1 review)
  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner (Skyline)

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 King Bed, Corner (Skyline)

  • 81 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds (Pendry)

50-inch Smart TV with cable channels, TV, stereo

Suite, Multiple Beds (Pendry)

10.0 out of 10
Exceptional
(1 review)
  • 149 sq m
  • Sleeps 5
  • 2 King Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Corner (Skyline)

Suite, Multiple Beds, Corner (Skyline)

Suite, Multiple Beds, Corner (Skyline)

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds (Skyline)

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Room, Multiple Beds (Skyline)

  • 109 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Suite, Multiple Beds (Skyline)

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Suite, Multiple Beds (Skyline)

  • 109 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

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About this property

Pendry Manhattan West

Luxury hotel with 2 restaurants, 6-minute walk to Madison Square Garden
This smoke-free hotel features 2 restaurants, 2 bars/lounges, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking. Change of towels is available on request.
Pendry Manhattan West offers 164 accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, hair dryers, and children's robes.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Pendry Manhattan West. During your stay, you're just a quick walk from Madison Square Garden. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Madison Square Garden and The High Line Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and concierge services are also featured at the luxury Pendry Manhattan West. Parking is available for a fee.

This 5-star New York hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Pendry Manhattan West has 2 restaurants on site.

Awards and affiliations

Pendry Manhattan West is listed in the 2022 Condé Nast Traveler Hot List.
The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered valet parking on site (USD 130 per night)
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 60 for adults and USD 15 to 60 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Designer stores
  • Stereo

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • 5,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 300 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 200.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 60 for adults, and USD 15 to 60 for children
  • Covered valet parking fee: USD 130 per night
  • Pet fee: USD 300 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pendry Manhattan West Hotel
Pendry Manhattan West New York
Pendry Manhattan West Hotel New York

Pendry Manhattan West Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 449 out of 497 reviews
Rating 8 - Good. 30 out of 497 reviews
Rating 6 - Okay. 4 out of 497 reviews
Rating 4 - Poor. 4 out of 497 reviews
Rating 2 - Terrible. 10 out of 497 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room in a great location
Stayed 3 nights in Nov 2025

10/10 Excellent

Achintya, Washington

Liked: Cleanliness
Stayed 2 nights in Nov 2025

4/10 Poor

Alon

Stayed 3 nights in Oct 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing, comfortable and quiet room close to Penn station but
Stayed 2 nights in Oct 2025

10/10 Excellent

Melinda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
housekeeping service was excellent and I really enjoyed the gym… I did not take advantage of much else
Stayed 4 nights in Oct 2025

10/10 Excellent

Anup

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Kierra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent property with great customer service.
Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Robin

Stayed 1 night in Oct 2025

10/10 Excellent

Benadict

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was wonderful, they all went above and beyond. Amazing location and very comfortable hotel.
Stayed 4 nights in Oct 2025

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with wonderful comfort and service.
Stayed 4 nights in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was amazing + super accommodating!
Stayed 6 nights in Oct 2025

10/10 Excellent

Larry

Travelled with family
Our new home when we visit
Stayed 3 nights in Oct 2025

10/10 Excellent

Seth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Byungcheol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Adam, Orlando

Stayed 1 night in Sep 2025

10/10 Excellent

David, New York

Stayed 1 night in Sep 2025

2/10 Terrible

Jianfei

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Hotel is very nice and in a very good area. However, the check-in process was horrible. I booked for 2 rooms and 3 nights each room. They couldn't find one of the rooms at check in. I contacted Expedia and Expedia said they sent reservation with two rooms but the hotel said they only received one. Moreover, the front desk person had very bad attitude said:" Do you still want to stay in the hotel? If you want, you need to book it now." We were very upset and later the manager came out but still couldn't help. Then we had to book a room for 3 nights again. Our original booking has 2+1 night free. Now we lose the 1 free night so who is responsible for the extra night cost? Later, I confirmed with Expedia and Expedia confirmed with the hotel there is now second room in the system. Expedia also said they have also cancelled that room so there should not be any charge for it. Guess what, I got a charge of $1245.42 the next day that looks like a one night no show charge for the room they said they could not find. (The room in the original booking and room we booked later all paid by a different card at the hotel counter than the one I used for booking at Expedia and get charged now) I have been with Expedia for years and often book like 8 rooms together. This is the first time this has happened. I don’t know if Expedia is capable of only sending part of a reservation, or how part of a reservation can get lost, or it’s the hotel deleted it. Now I have to dispute this charge.
Stayed 3 nights in Sep 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service
It’s an amazing hotel! The service was excellent and very friendly. The room is very nice and clean.
Stayed 4 nights in Sep 2025

8/10 Good

Jorge Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

10/10 Excellent

vedat

Stayed 4 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

PAOLO

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing, you won't be disappointed.

An amazing stay. Staff was phenomenal. Very Clean and in an extremely convenient and clean area of the city, we will definitely stay at the PENDRY the next time we visit New York City.
Stayed 3 nights in Aug 2025

10/10 Excellent

bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great views of the city. Wonderful staff. Zou Zous restaurant in the hotel is really good. We stayed in the deluxe king and there was ample drawer space to unpack. There are 2 Starbucks steps from the hotel and many outdoor seating areas around the hotel. The 7 train is 1 short block away, and Hudson Yards is across the street. We loved it!
Stayed 4 nights in Aug 2025