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Pestana Park Avenue

4.0 star property
VIP Access

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Photo gallery for Pestana Park Avenue

A modern hotel room with a large window, a bed with a patterned bedspread, a bedside table, and a mirror.
Room, Balcony
Interior
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
23 East 39th Street, Manhattan, New York, NY, 10016
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Grand Central Terminal
    ‪5 min walk‬
  • Place, Bryant Park
    ‪5 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Classic Room

Classic Room

9.0 out of 10
Wonderful
(36 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room

9.2 out of 10
Wonderful
(27 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, City View

A hotel room with a large bed, a view of the city, a desk with a lamp, and a book on the nightstand.

Superior Room, City View

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Balcony

Room, Balcony

Room, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Accessible

A bedroom with a large bed, a window, a mirror, and bedside lamps.

Classic Room, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Accessible

Superior Room, Accessible

Superior Room, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin

Cabin

Cabin

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for ADA - Cabin

Minibar, in-room safe, blackout curtains, soundproofing

ADA - Cabin

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Minibar, in-room safe, blackout curtains, soundproofing

Classic Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Classic Accessible Room

Minibar, in-room safe, blackout curtains, soundproofing

Classic Accessible Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Balcony Room

Minibar, in-room safe, blackout curtains, soundproofing

Balcony Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Pestana Park Avenue

Self parking, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Other amenities include a front-desk safe and a vending machine.
Pestana Park Avenue offers 95 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Pestana Park Avenue. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like laundry facilities and self parking (surcharge).
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the location and the helpful staff
  • Just a 2-minute walk from 5th Avenue and 4 minutes by foot from Grand Central Terminal
Pestana Park Avenue offers its guests a terrace, a vending machine, and laundry facilities. Pestana Park Avenue also features a front-desk safe and an elevator. The front desk is open around the clock. Parking is available for a fee.

This Art Deco New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Parking on site (USD 40 per day)
  • Limited on-site self parking

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lift (104 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)

More

  • Art Deco architecture
  • Built in 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's breakage deposit is refundable via credit card within 7 days after check-out, pending a room inspection.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Resort fee: USD 30 per accommodation, per night
The resort fee includes:
  • In-room bottled water
  • In-room coffee
  • Nearby fitness center access
  • Parking
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 40 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Pestana Park Avenue Hotel
Pestana Park Avenue New York
Pestana Park Avenue Hotel New York

Pestana Park Avenue Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 625 out of 865 reviews
Rating 8 - Good. 154 out of 865 reviews
Rating 6 - Okay. 55 out of 865 reviews
Rating 4 - Poor. 19 out of 865 reviews
Rating 2 - Terrible. 12 out of 865 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, great location, friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy staying at this hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, amenities
Great hotel, friendly staff and very comfortable rooms. ,
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Roy

Liked: Cleanliness, amenities, property conditions & facilities
The room was quaint, clean, with a great view. The staff was very friendly always ensuring our stay to be satisfactory.
View from our room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
We loved our room, clean and spacious for NYC
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, amenities, property conditions & facilities
The staff were so kind and friendly. The rooms were cozy and clean. The 24/7 coffee service was a treat as well. We would stay there again for sure!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how close this hotel was to everything. I was able to walk around or take a subway at grand central station which is a few minutes walking distance. The staff was friendly, they had snacks downstairs and my room was cleaned everyday which I appreciated a lot. I would definitely stay here again!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very very small. Fine for 1 night two people. Price was very good. Location great.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
Great staff, great hotel in great location. No parking included but you do get a discount across the street at a garage.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent in service and everything was exactly how they explained everything would be and were very up front on any charges beforehand.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Staff was super polite and welcoming, did there best to allow us to check in early and help stay comfortable since we arrived early, highly recommend.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would 100% stay here again. They are accomodating, clean, have good coffee and croissant, excellent hospitality, and access to reduced cost parking. Good HVAC, spacious one bedroom studio suite, safe environment. I forgot to print a presentation and to bring my toothbrush, both were easily taken care of by their accessible and polite staff.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Darrell

The room was clean and staff was very courteous.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Vinicius

Liked: Cleanliness, staff & service, amenities
This is a great boutique hotel. Service is amazing, location is perfect and the price is right. You can’t go wrong!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Siamara

Liked: Cleanliness, staff & service
The staff was very friendly and helpful, the room was clean, and the bed was comfortable. A great place to stay for a quick 1 night trip to NYC!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Boya

Liked: Cleanliness, amenities, property conditions & facilities
Second time staying, great location. Very clean and quiet hotel, super friendly staff
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, amenities
What a DELIGHTFUL hotel! The staff was amazing, the room was well-appointed, clean, and quiet, and the location cannot be beat for proximity to transportation / Grand Central Station. Daily breakfast has no-mess bagels and a great on-demand espresso / coffee machine. This is my new go-to in NYC.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Staff is excellent. Room very clean. Could have been better lit. Also, rooms are small but efficient and easy perfect for an overnight stay. Would stay there again and recommend to anyone considering it.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Valeria

the room was
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely staff and kitchen/ snack area
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, property conditions & facilities
I highly recommend the Pestana. The staff was so kind and the accommodations were fantastic. The staff was so kind to my parents and me - thank you! The room was so clean and quiet. It was very comfortable. For folks staying at the Pestana: the location is ideal as it is a walk away from Grand Central.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
Staff great, rooms small and quaint, very clean. Breakfast a plus and access to small kitchen, water and microwave a definite plus!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Evanize

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 2 nights in Feb 2025