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Pestana Park Avenue

4.0 star property
VIP Access

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Photo gallery for Pestana Park Avenue

Terrace/patio
Lobby
Room, Balcony
Interior
1 bedroom, minibar, in-room safe, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
23 East 39th Street, Manhattan, New York, NY, 10016
  • Place, Grand Central Terminal
    ‪5 min walk‬
  • Place, Empire State Building
    ‪6 min walk‬
  • Place, Times Square
    ‪11 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Room

Classic Room

Classic Room

9.0 out of 10
Wonderful
(32 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

1 bedroom, minibar, in-room safe, blackout curtains

Superior Room

9.4 out of 10
Exceptional
(23 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, City View

Superior Room, City View | View from room

Superior Room, City View

9.6 out of 10
Exceptional
(7 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Balcony

Room, Balcony

Room, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, Accessible

1 bedroom, minibar, in-room safe, blackout curtains

Classic Room, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Accessible

Superior Room, Accessible

Superior Room, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, blackout curtains

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cabin

Cabin

Cabin

  • 11 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for ADA - Cabin

1 bedroom, minibar, in-room safe, blackout curtains

ADA - Cabin

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Pestana Park Avenue

Art Deco hotel in New York with a 24-hour front desk
Self parking, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Other amenities include a front-desk safe and a vending machine.
Pestana Park Avenue offers 95 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Pestana Park Avenue. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like laundry facilities and self parking (surcharge).
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the location and the clean accommodations
  • Just a 2-minute walk from 5th Avenue and 4 minutes by foot from Grand Central Terminal
Pestana Park Avenue offers its guests a terrace, a vending machine, and laundry facilities. Pestana Park Avenue also features a front-desk safe and an elevator. The front desk is open around the clock. Parking is available for a fee.

This Art Deco New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Parking on site (USD 40 per day)

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lift (104 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)

More

  • Art Deco architecture
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's breakage deposit is refundable via credit card within 7 days after check-out, pending a room inspection.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Nearby fitness center access
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 40 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Pestana Park Avenue Hotel
Pestana Park Avenue New York
Pestana Park Avenue Hotel New York

Reviews

Pestana Park Avenue Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 534 out of 746 reviews
Rating 8 - Good. 133 out of 746 reviews
Rating 6 - Okay. 50 out of 746 reviews
Rating 4 - Poor. 18 out of 746 reviews
Rating 2 - Terrible. 11 out of 746 reviews

Reviews

8/10 Good

Zainab

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a mixed experience at the Pestana Park Avenue that I think future guests should be aware of, especially those traveling with companions or pets. The highlights: The staff here are absolutely incredible - welcoming, attentive, and genuinely amazing throughout our stay. The hotel is also wonderfully pet-friendly, which made traveling with our dog so much easier. The rooms are spotlessly clean and have a modern, updated feel that's quite appealing. And you truly can't beat the location - we could walk to all the major NYC destinations we wanted to visit, which saved us time and money on transportation. The challenge: The rooms are extremely small, even by NYC standards. There are no larger room options available, which became quite challenging when staying with my partner and our dog. The space felt cramped with three of us (including our four-legged family member), and it was difficult to move around comfortably or store our belongings. Bottom line: If you're a solo traveler or don't mind very compact accommodations, this could be perfect for you - the service, cleanliness, and location are all top-notch. However, couples or anyone needing more space should definitely consider the room size carefully before booking. The pet-friendly policy is a huge plus if you're traveling with furry companions.
Stayed 11 nights in Jul 2025

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2025

10/10 Excellent

Lana Layanne

Liked: Cleanliness, staff & service, property conditions & facilities
One of my best stays in new york! The room was clean, hotel is clearly new and taken care of, and the staff were so friendly and helpful. I’d go back
Stayed 1 night in Aug 2025

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees were very nice and helpful. The room was excellent. I would come again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sean

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sensational place

Pleasant experience very nice comfortable,
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Trevali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it - it WONDERFUL

So clean, great location and the BEST staff! Joaquin and Judite provided grade A EXCELLENT service. I can’t wait to come back
Stayed 3 nights in Jul 2025

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn’t recommend this place enough, staff is super friendly and accommodating, rooms are small but very clean, and it’s in a great location. Will definitely come back!
Stayed 2 nights in Jul 2025

10/10 Excellent

PAULA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was such a little gem! The rooms are small but very quaint, nicely decorated and well laid out. They are equipped with nespresso coffee and have a mini bar. The morning breakfast was just right and they offered GF bagels! The quality of the coffee was very good as well. I will be sure to stay again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Vinaya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

James C

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We showed up early, the staff took care of our bags so we can explore the city. Excellent location too.
Stayed 2 nights in Jul 2025

10/10 Excellent

Svetlana

Liked: Cleanliness, amenities, property conditions & facilities
It it a little Portugal in the middle of Manhattan
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

4/10 Poor

Ezreal

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
PLEASE READ CAREFULLY! BOOK OTHER HOTELS!! For those who are planning to book, I recommend reconsidering. I booked this hotel because of the high rating; however, I feel I got scammed. First things first: I was charged an extra fee upon arrival for something called a “facilities fee,” with no prior notice or explanation. The room is so freaking small, and I booked the “stream view” yet could barely see any street. More important, I didn’t know the parking garage across the street closes at 10 PM, forcing me to scramble to find parking each night.NOW PLEASE READ MORE CAREFULLY! The room is right next to another room, so you hear all the noise, morning housekeeping, the elevator door closing, guests slamming their door, everything sounds like it’s in your room. I stayed three nights and didn’t get a single good sleep. Also worth mentioning: the AC unit sits directly above the bed and is so noisy. It cycles on and off all night, so I had to turn it off at 2 AM, and then the cleaning staff started up again in the morning. With this price, you could stay at a Hilton or Hyatt and actually rest. I felt completely scammed and utterly exhausted. Please treat yourself better! BOOK OTHER HOTELS!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Rashard

Stayed 3 nights in Jul 2025

10/10 Excellent

Blaise

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very pleasant and everything seemed very clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Axayacatl, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice modern clean hotel. The front desk staff were so friendly and welcoming every time we walked into the hotel. They were very helpful with giving recommendations for restaurants. The location was perfect for everything we wanted to see and do in NY. We would definitely stay here again
Stayed 6 nights in Jun 2025

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, Clean rooms, comfy beds, and powerful shower. Rooms not soundproofed though
Stayed 3 nights in Jun 2025

10/10 Excellent

Marcos

Liked: Cleanliness, amenities, property conditions & facilities
Got the balcony suite. Was definitely worth it.
Stayed 1 night in Jun 2025

10/10 Excellent

kim

Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tiarna

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay from start to finish. The room albeit NYC size, was fabulous and had more than enough space for 2 with luggage. The staff could not have been more friendly and helpful. Very clean, quiet and perfect location for all things NYC - Times Square, Grand Central, 5th Ave. Could not recommend this highly enough.
Stayed 4 nights in May 2025