Pestana Park Avenue

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Pestana Park Avenue

Terrace/patio
Lobby
Minibar, in-room safe, blackout curtains, soundproofing
Room, Balcony
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
23 East 39th Street, Manhattan, New York, NY, 10016
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Grand Central Terminal
    ‪5 min walk‬
  • Place, Empire State Building
    ‪6 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Classic Room

9.0 out of 10
Wonderful
(32 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room

9.2 out of 10
Wonderful
(25 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, City View

9.6 out of 10
Exceptional
(7 reviews)
  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Room, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Room, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Room, Accessible

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Cabin

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

ADA - Cabin

  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Pestana Park Avenue

Art Deco hotel in New York with a 24-hour front desk
Self parking, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Other amenities include a front-desk safe and a vending machine.
Pestana Park Avenue offers 95 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at Pestana Park Avenue. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like laundry facilities and self parking (surcharge).
  • Self parking available for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Guests have great things to say about the location and the clean accommodations
  • Just a 2-minute walk from 5th Avenue and 4 minutes by foot from Grand Central Terminal
Pestana Park Avenue offers its guests a terrace, a vending machine, and laundry facilities. Pestana Park Avenue also features a front-desk safe and an elevator. The front desk is open around the clock. Parking is available for a fee.

This Art Deco New York hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Parking on site (USD 40 per day)
  • Limited on-site self parking

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lift (104 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)

More

  • Art Deco architecture
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property's breakage deposit is refundable via credit card within 7 days after check-out, pending a room inspection.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Resort fee: USD 29.84 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Nearby fitness center access
  • Newspaper

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 40 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Pestana Park Avenue Hotel
Pestana Park Avenue New York
Pestana Park Avenue Hotel New York

Pestana Park Avenue Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 548 out of 766 reviews
Rating 8 - Good. 139 out of 766 reviews
Rating 6 - Okay. 50 out of 766 reviews
Rating 4 - Poor. 18 out of 766 reviews
Rating 2 - Terrible. 11 out of 766 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Judit

Liked: Cleanliness, staff & service, property conditions & facilities
Staff extremely professional and accommodating
Stayed 1 night in Sep 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my daughter had a great stay. Very convenient and comfortable for attending an event in the city. Friendly staff and extra plus, Ray let us leave our bags for the day before taking the train back!
Stayed 1 night in Sep 2025

6/10 Okay

Carolina

Liked: Staff & service
Check in took a long time, but it was NYFW so I understand… either way, the staff was kind and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

BRENDA

Liked: Staff & service, property conditions & facilities, room comfort

Beautiful Boutique hotel stay

The room was cute and quaint and perfect for solo traveling. I was allowed to get free items from the mini-bar, had Voss water and Nespresso as complimentary drinks in room, croissants for breakfast, and the staff were exceptionally nice, welcoming and accommodating. For a boutique hotel, this was perfect and I would recommend this to anyone. I cannot wait to return. No complaints - perfectly situated within walking distance to most places in NYC and it was just amazing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Katie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Peter

Stayed 3 nights in Aug 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for people, looking for convenience and new construction and cleanliness in New York City. The rooms are very small, but everything is new and everything works. And you’re so close to Grand Central terminal and everything around it we love the staff. And everything was meticulous.
Stayed 2 nights in Aug 2025

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet, comfortable rooms
Stayed 2 nights in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in May 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Kyle

Travelled with family
Liked: Cleanliness, staff & service
Booked 2 rooms for 1 night with 4 guest but one of the room’s (2001) conditioner didn’t work at all but lucky the night temperature was not to terrible. Overall all rooms more likely compact sized, clean, friendly staff but no good view
Stayed 1 night in Aug 2025

10/10 Excellent

Mate

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely Spot!

Lovely cozy hotel room that served as a base for our NY adventures.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Self parking across street. Nice hotel!
Stayed 1 night in Aug 2025

10/10 Excellent

joselin

Stayed 1 night in Jun 2025

10/10 Excellent

Jaiden

Stayed 1 night in Aug 2025

10/10 Excellent

Mary Joy

Stayed 3 nights in Aug 2025

10/10 Excellent

SEUNG JUN, denver

Stayed 3 nights in Aug 2025

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very friendly, the room was clean and spacious.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Boya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean room and one of best service in town
Stayed 2 nights in Aug 2025

8/10 Good

Sheila, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are carefully appointed but very small. It's a place to sleep comfortably after a day of being out. The location is excellent and the staff consistently friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was awesome! They honestly made our whole trip so effortless. The rooms were clean and utilized the space very well. I would definitely stay here again and would recommend staying here.
Stayed 2 nights in Aug 2025

8/10 Good

Zainab

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a mixed experience at the Pestana Park Avenue that I think future guests should be aware of, especially those traveling with companions or pets. The highlights: The staff here are absolutely incredible - welcoming, attentive, and genuinely amazing throughout our stay. The hotel is also wonderfully pet-friendly, which made traveling with our dog so much easier. The rooms are spotlessly clean and have a modern, updated feel that's quite appealing. And you truly can't beat the location - we could walk to all the major NYC destinations we wanted to visit, which saved us time and money on transportation. The challenge: The rooms are extremely small, even by NYC standards. There are no larger room options available, which became quite challenging when staying with my partner and our dog. The space felt cramped with three of us (including our four-legged family member), and it was difficult to move around comfortably or store our belongings. Bottom line: If you're a solo traveler or don't mind very compact accommodations, this could be perfect for you - the service, cleanliness, and location are all top-notch. However, couples or anyone needing more space should definitely consider the room size carefully before booking. The pet-friendly policy is a huge plus if you're traveling with furry companions.
Stayed 11 nights in Jul 2025

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2025