Residence Inn By Marriott New York Queens

3.0 star property

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Photo gallery for Residence Inn By Marriott New York Queens

Lobby lounge
Lobby lounge
Lobby sitting area
In-room safe, desk, blackout curtains, iron/ironing board
Coffee/tea maker, electric kettle

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

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38-39 9TH STREET, Long Island City, NY, 11101
  • Place, Central Park
    ‪8 min drive‬
  • Place, Grand Central Terminal
    ‪11 min drive‬
  • Place, Times Square
    ‪15 min drive‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

Studio, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(12 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(47 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, City View (Mobility Accessible, Tub)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, City View (Mobility/Hearing Access, Roll-In Shwr)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Residence Inn By Marriott New York Queens

Hotel in Long Island City with free breakfast and a 24-hour front desk
Valet parking, coffee/tea in a common area, and a business center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Residence Inn By Marriott New York Queens offers 135 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium digital channels. Bathrooms include showers and hair dryers.

This Long Island City hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Residence Inn By Marriott New York Queens. During your stay, you'll be close to 5th Avenue. You'll find features like free breakfast and free WiFi in public areas, plus a business center.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Valet parking available for a fee
  • Amenities include a business center, a computer, and laundry facilities
  • 6 minutes by car from 5th Avenue and 6 minutes from Central Park
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Residence Inn By Marriott New York Queens also features multilingual staff, coffee/tea in a common area, and laundry facilities. For a fee, parking is available.

This 3-star Long Island City hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 60.71 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Built in 2023
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured valet parking fee: USD 60.71 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

By Marriott New York Queens
Residence INN NEW York Queens
Residence Inn By Marriott New York Queens Hotel
Residence Inn By Marriott New York Queens LONG ISLAND CITY
Residence Inn By Marriott New York Queens Hotel LONG ISLAND CITY

Residence Inn By Marriott New York Queens Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 256 out of 484 reviews
Rating 8 - Good. 114 out of 484 reviews
Rating 6 - Okay. 59 out of 484 reviews
Rating 4 - Poor. 24 out of 484 reviews
Rating 2 - Terrible. 31 out of 484 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Vanessa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Couldn’t get breakfast because there was way too many people & there was no place to sit. There should be a room for breakfast, not the lobby or bar area. There was also no AC in our room, we tried to call down and no one answered. There was always a line at the desk. Luckily we only stayed a night but it was pretty brutal with kids.
Stayed 1 night in Aug 2025

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is very-very nice! Nice room, very comfortable bed, nice bathroom. Nice breakfast. Only minus is area around is not good.
Stayed 1 night in Aug 2025

10/10 Excellent

Aditi

Stayed 3 nights in Aug 2025

10/10 Excellent

Marvin

Stayed 4 nights in Jul 2025

6/10 Okay

DAYANIDHI

Travelled with family
Disliked: Staff & service
A/C was not working on the very first day after we checked into the hotel. Switches were broke and we had to struggle to keep it off before we slept. During breakfast staff is not of much helpful. Bread toaster are very old and it took ages for each person to get it out which contributed to lot of delay and frustration for the guest like us to get on with our day. ok for the money but if you are going to stay for an holiday with family I do not recommend… The sofa bed was broke and not usable for the third person so please don’t fall for the “marriott” brand it’s not worth spending this much money
Stayed 3 nights in Aug 2025

10/10 Excellent

LARRY

Travelled with group
Liked: Staff & service, property conditions & facilities
New Connection type C
Stayed 3 nights in Aug 2025

6/10 Okay

You

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast area was very crowded everyday and barely has seats and the area around not very safe. Otherwise all good
Stayed 2 nights in Jul 2025

8/10 Good

Kehinde

Liked: Staff & service, property conditions & facilities
Dining space area seems too small for the number of guests in the hotel
Stayed 1 night in Aug 2025

4/10 Poor

danita

Travelled with partner
The ac unit didn’t work in my room . It was hot all night . The bathroom sink was clogged . Valet was 50 dollars per night just for them to bring me the wrong car. The Hotel is located in a sketchy area .
Stayed 1 night in Jul 2025

10/10 Excellent

janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once inside all is well except for the noise outside
Stayed 1 night in Jul 2025

10/10 Excellent

Tiffani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Priscilla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Ashely

Disliked: Staff & service
No air
Stayed 2 nights in Jul 2025

2/10 Terrible

Jade

Stayed 2 nights in Jul 2025

2/10 Terrible

Cherian K

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

I

We checked in at 9 pm on 26 July 2025 and informed the front desk and housekeeping staff. They promised to send a technician/plumber to fix the clogging and non-draining problems
Stayed 1 night in Jul 2025

6/10 Okay

Tre

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Nelson

Stayed 2 nights in Jul 2025

8/10 Good

Alyssa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a heads up: you WILL be waiting for the elevator for ages if you're trying to use it during peak times. Nothing much to be done about it, but if you're able to take the stairs it can be much faster. The only downside to the stairs is that they exit to the street. Breakfast can get packed pretty fast, I recommend going down early, packing a plate, and taking it back to your room if you don't like crowds. Of course, I was there in mid-July so these issues may both be related to time of year/high occupancy. Rooms are clean, engineering responds quickly (minor issue with the TV remote), and staff was kind.
Stayed 2 nights in Jul 2025

2/10 Terrible

Sarwar

Stayed 2 nights in Jul 2025

10/10 Excellent

Anusha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property and its services are good. The neighborhood doesnt align with th property, a bit dirty
Stayed 2 nights in Jul 2025

10/10 Excellent

Scott

Stayed 4 nights in Jul 2025

6/10 Okay

Murat, Auburn Hills

Travelled with family
The hotel is new, and staff is ok. Overall rooms are ok and clean. Even the room size is small, it has own kitchen, so it is good. Only concerns I have; -the neighbor area is poor -limited breakfast space so couldn’t find table easily
Stayed 4 nights in Jul 2025

8/10 Good

Kesha

Liked: Cleanliness, staff & service, property conditions & facilities
1/3 elevators was broken and mad the wait for an elevator a little longer but breakfast was good and the room was clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at the Residence Inn Queens. The hotel itself was clean, comfortable, and well-maintained, and the staff was consistently friendly and helpful. My room was spacious and everything functioned as expected. However, the area around the property left a lot to be desired — it was noisy, littered, and at times felt unsafe, especially at night. While the hotel is a solid choice for comfort and service, the surrounding neighborhood may not be ideal for everyone.
Stayed 4 nights in Jul 2025

6/10 Okay

Deidra L

Room was nice service was average
Stayed 2 nights in Jul 2025