Residence Inn Marriott New York Downtown Manhattan/WTC Area

3.5 star property

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Photo gallery for Residence Inn Marriott New York Downtown Manhattan/WTC Area

Lobby lounge
Fridge, microwave, dishwasher, coffee/tea maker
View from property
In-room safe, desk, laptop workspace, blackout curtains
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
170 Broadway, New York, NY, 10007
  • Place, Wall Street
    ‪2 min walk‬
  • Place, National September 11 Memorial & Museum
    ‪3 min walk‬
  • Place, One World Trade Center
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪30 min drive‬

Room options

Executive Studio, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(37 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Maiden Lane Studio, 2 Queen Beds

9.4 out of 10
Exceptional
(15 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Studio, 1 King Bed

9.4 out of 10
Exceptional
(89 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 2 Double Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Maiden Manhattan Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

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About this property

Residence Inn Marriott New York Downtown Manhattan/WTC Area

Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. Change of towels is available on request.
Residence Inn Marriott New York Downtown Manhattan/WTC Area offers 242 accommodations with safes and coffee/tea makers. Smart televisions come with premium satellite channels and Netflix. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Residence Inn Marriott New York Downtown Manhattan/WTC Area. During your stay, you're just a quick walk from Wall Street. You'll find features like free WiFi in public areas, plus a 24-hour gym and a bar.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy drinks at the bar/lounge
  • Services include babysitting, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the overall condition of the property and the breakfast
  • Just a 4-minute walk from Wall Street and 6 minutes by foot from One World Trade Center
  • Bus station shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

The business-friendly Residence Inn Marriott New York Downtown Manhattan/WTC Area also features a 24-hour fitness center, coffee/tea in a common area, and laundry facilities.

This 3.5-star New York hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
Bar @ The Inn - Onsite bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available from 6:00 AM to midnight (USD 65 per day)
  • Bus station shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bar @ The Inn

Things to do

  • 24-hour gym

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (94 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 19 floors
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the bus station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)
The following facilities are closed on Friday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 65 per day (2625 ft away; open 6:00 AM to midnight)
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Residence Inn Marriott New York Downtown Manhattan/WTC Area offers transfers from the bus station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Manhattan/WTC Area Hotel
Residence Inn Marriott Manhattan/WTC Area
Residence Inn Marriott Manhattan/WTC Area Hotel
Residence Inn Marriott Manhattan/WTC Area
Marriott Manhattan Wtc Area

Residence Inn Marriott New York Downtown Manhattan/WTC Area Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1002 reviews
Rating 8 - Good. 196 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Meredith

Liked: Property conditions & facilities
Extremely cold in room and couldn’t keep heat. Never got offered another for the two nights. Just a little space heater and on hope of this I am disabled and my skin is affected by this. They said I should have told them about my skin needing heat when I booked the appointment. WOW.
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicole Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean, the staff was very friendly, and the location was just great! It was an easy and quick walk from the hotel entrance to the subway!
Stayed 3 nights in Dec 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 3 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Great location, great staff
Stayed 2 nights in Dec 2025

6/10 Okay

Daniel

Stayed 2 nights in Dec 2025

10/10 Excellent

Erika

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice location close to 9/11 memorial and Oculus, friendly staff, breakfast included and $15 complimentary per room every day. For sure I’ll be back to this hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Derek, Long Branch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful. The breakfast area got busy on days leading up to Thanksgiving Day.
Stayed 3 nights in Nov 2025

6/10 Okay

Lehigh

Travelled with family, Travelled with family and small children, Travelled with partner
Arrived 2pm and were informed our rooms weren't ready but they'd call us when they were. Walked around for 2 hours and returned to find our rooms were ready but they never informed us. We were a bit late to our dinner reservation as a result. There was trash on the floor, hair on the bathroom mirror and sink, and leftover food in the fridge upon arrival. We were also never informed we had a $15 credit per room per day and overheard another guest mention it. The sofa bed was maybe the most uncomfortable sofa bed I've ever tried. The baggage claim man we encountered was pretty rude and unhelpful, then he didn't give us two of our bags so we had to go back to him. Breakfast was surprisingly better than expected, as we were initially told it was continental, but there were eggs, sausage, and oatmeal. Good location near WTC, Wall Street, and lots of subway lines. Overall, it was fine, but I'd look elsewhere next time.
Stayed 3 nights in Nov 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff were professional and accomodating. The rooms were clean, comfortable, and well-appointed. The bar was well-run and welcoming. The subway is steps away, so the location is convenient to anything you want to do. Great value for dollar! Would stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Hakan

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Stayed 2 nights in Nov 2025

10/10 Excellent

Tinika

Stayed 1 night in Nov 2025

10/10 Excellent

Israel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service.Ammenities were awesome! Clean rooms.Front desk very courteous (Heidy).
Stayed 4 nights in Nov 2025

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very good located... Very kind staff
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great staff,good room overlook Broadway
Stayed 1 night in Nov 2025

10/10 Excellent

Theano

Stayed 2 nights in Nov 2025

8/10 Good

Alfie

Stayed 3 nights in Nov 2025

10/10 Excellent

Kevin

Stayed 2 nights in Nov 2025

4/10 Poor

Tricia

Travelled with family
Liked: Amenities
Disliked: Cleanliness
We weren’t informed to validate our parking by the hotel staff so we were not able to get a discount on parking the parking attendant said it was up to the hotel this was very disappointing
Stayed 2 nights in Nov 2025

2/10 Terrible

Carleen

Stayed 2 nights in Nov 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities
.
Stayed 2 nights in Nov 2025

8/10 Good

LISA LORRAINE

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room was clean and spacious.
Stayed 5 nights in Nov 2025

6/10 Okay

Lincoln Tyler

Business traveller
Disliked: Amenities, property conditions & facilities
Old room, worn, uncomfortable bed
Stayed 1 night in Nov 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities
tidy, amenities, helpful & courteous staff
Stayed 1 night in Nov 2025

6/10 Okay

R. Matthew

Just getting hit with additional charges as soon as I’m checking in doesn’t sit well. Whether early check-in fee or check-out fee plus taxes…
Stayed 1 night in Nov 2025