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Romana Hotel - NYC

Property class: 2

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Photo gallery for Romana Hotel - NYC

Lobby
Balcony view
View from room
Arcade
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services
  • 24/7 front desk

Explore the area

View in a map
38-59 12th Street, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪5 min walk‬
  • Place, The Foundry
    ‪11 min walk‬
  • Place, Gantry Plaza State Park
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪39 min drive‬

Room options

View all photos for Twin Room, Multiple Beds, Non Smoking

Twin Room, Multiple Beds, Non Smoking

Twin Room, Multiple Beds, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room, 1 King Bed, Non Smoking

Double Room, 1 King Bed, Non Smoking

Double Room, 1 King Bed, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Capital Hotel
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  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
4.0 out of 5, Very good, 1,000 reviews
The price is €91
includes taxes & fees
30 Apr - 1 May
Capital Hotel

About this property

Romana Hotel - NYC

Along with self parking, this smoke-free hotel has a 24-hour front desk and free WiFi in public areas. Other amenities include multilingual staff assistance. Housekeeping is available on request.
Romana Hotel - NYC offers 152 accommodations. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Long Island City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.

During your stay at Romana Hotel - NYC, you'll be close to Grand Central Terminal. Features include free WiFi in public areas, plus meeting rooms and self parking (surcharge).
  • Free WiFi (speed: 25+ Mbps)
  • Self parking and extended parking available for a fee
  • Amenities include meeting rooms, a multilingual staff, and an elevator
  • 6 minutes by car from 5th Avenue and 6 minutes from Rockefeller Center
Romana Hotel - NYC offers its guests multilingual staff and an elevator. Public spaces have free WiFi. Parking is available for a fee.

This Long Island City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (USD 35 per night; includes in/out privileges)
  • Covered extended parking on site (USD 35 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (173 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Connecting rooms available
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Service fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 35 per night (in/out privileges)
  • Covered extended parking fee: USD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Howard Johnson Long Island City Hotel
Howard Johnson Long Island City
Howard Johnson Long Island City New York
Howard Johnson Wyndham Long Island City Hotel
Howard Johnson Wyndham Long Island City
Howard Johnson Long City
Romana Hotel
Romana Hotel - NYC Hotel
Romana Hotel - NYC Long Island City
Romana Hotel - NYC Hotel Long Island City
Howard Johnson by Wyndham Long Island City

Romana Hotel - NYC Reviews

Reviews

6.8
Rating 10 - Excellent. 204 out of 1000 reviews
Rating 8 - Good. 348 out of 1000 reviews
Rating 6 - Okay. 201 out of 1000 reviews
Rating 4 - Poor. 99 out of 1000 reviews
Rating 2 - Terrible. 148 out of 1000 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is excellent. They greet you with a smile. The manager is very attentive and does his best to help you with any concerns. Parking is $30 unless you wish chance parking outside within the area. Rooms were very clean and in order. Unfortunately people smoke in their rooms but their is no control over this.
Stayed 1 night in Jan 2026

10/10 Excellent

Sahadat

Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Stayed 3 nights in Jan 2026

10/10 Excellent

Himashi

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 6 nights in Dec 2025

10/10 Excellent

Mario

Stayed 3 nights in Dec 2025

4/10 Poor

Jorg

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
El tamaño de la habitación es grande para ser NY eso es un punto positivo. Lo terrible fue que nunca limpiaron la habitación en todos los días que estuve, la puerta no funcionó nunca de la manera correcta. No cerraba con llave o a veces ni siquiera abría. Ni hasta los mismos empleados del hotel pudieron abrirla. Un día llegué a media noche y no abría la puerta y no había nadie quien pudiera abrirla. Tuve que esperar minutos intentando y intentando hasta que la puerta reaccionó y se abrió. Eso si el personal siempre fue amable pero esas cosas hacen que le baje la puntuación
Stayed 4 nights in Dec 2025

10/10 Excellent

Thomas

Stayed 2 nights in Oct 2025

10/10 Excellent

Vishnu, Curepe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have just checked into the hotel, and the first thing I can say is—don’t always believe everything you read in reviews. Based on what I saw online, I had little to no expectations, but from the moment I checked in to actually lying down in my room, this place has drastically surpassed my expectations. The front desk staff was extremely friendly, which was the complete opposite of what many reviews mentioned. Check-in took less than five minutes—again, the opposite of what I read. Upon entering my room, everything was clean, the bed is extremely large and very comfortable, and the view from the 9th floor is absolutely breathtaking. I’ll provide another update at the end of my stay, but as of now, I can proudly say that I would absolutely stay here again and highly recommend it to my friends.
Stayed 4 nights in Dec 2025

8/10 Good

Martin

Liked: Room comfort
Bel endroit mais l hôtel aurais besoin de rafraîchissement
Stayed 2 nights in Dec 2025

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Beds could have been better
Stayed 3 nights in Dec 2025

10/10 Excellent

IKE

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
ROOM SPOTLESS AND STAFF GREAT
Stayed 1 night in Dec 2025

10/10 Excellent

Nina

Stayed 1 night in Dec 2025

2/10 Terrible

jose

Stayed 1 night in Dec 2025

8/10 Good

Paul

Room was relatively clean. Bathroom was nice, shower was alright a few spots, but overall nice shower with good water pressure. Neighborhood was alright, recommend for people traveling in groups. Staff were nice and quick with fulfilling requests.
Stayed 4 nights in Dec 2025

6/10 Okay

Robard, Trenton

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Building needs upkeep.
Stayed 4 nights in Nov 2025

2/10 Terrible

Habib

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
no one said you got to pay for parking. and no shower gel or shampoo inside the room!! you cannot park anyway. room was freezing and temperature was 60 inside the room!!! not clean at all
Stayed 1 night in Dec 2025

6/10 Okay

Larissa

Disliked: Amenities
Hotel was ok. The location wasn't good, a bit dangerous but there was always police around. The location was convenient because was 5 min was from the subway station, and 20 min away from any main attractions. The very very bad thing is that the hotel didn't have HOT WATER. It would be warm and not hot. We complaint but they said the whole hotel was like this and not only the room we were in. Was extra bad because was December and temperatures were -7C celcius.
Stayed 3 nights in Dec 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
The staff was very nice
Stayed 2 nights in Dec 2025

2/10 Terrible

Carlos

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room was neglected water was never hot heater or AC didn’t work
Stayed 7 nights in Dec 2025

8/10 Good

Sasha

Stayed 8 nights in Dec 2025

2/10 Terrible

Madison

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My boyfriend and I stayed here because we were on a budget and visiting NYC during one of the most expensive times of the year—right before Christmas. Take this as your sign to spend the extra money and stay literally anywhere else. We should’ve known it was a bad idea the moment we were dropped off from the airport and turned onto a street that felt extremely unsafe. The hotel is in a very sketchy area, with visible signs of crime, which immediately made us uncomfortable. When we arrived to check in, the front desk attendant was on the phone giggling with her friend and didn’t acknowledge us at all until I finally had to ask, “Sorry, is this where we’re supposed to check in?” That pretty much set the tone. Somehow it got worse. Our room number was written on the door with a literal Sharpie, our room was not cleaned once during our entire four-day stay, and it took about 15 minutes for the hot water to work in the shower every time. No housekeeping, no towel refresh—nothing. Unless you’re absolutely desperate and have no other option, do yourself a favour and book somewhere else.
Stayed 3 nights in Dec 2025

4/10 Poor

Jennifer

You get 1 pillow and they won’t give you anymore no matter how many times you ask. Don’t bother asking to check in early.
Stayed 2 nights in Dec 2025

2/10 Terrible

Juan, Henderson

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay at this hotel was extremely disappointing. From the moment we arrived, the check-in process set the tone. The front desk staff member was wearing large headphones, focused on her phone, and ignored guests waiting at the desk for several minutes. When we finally received our room keys, they didn’t work. Instead of resolving the issue herself, she sent another staff member to swap one of the keys. Later, when we asked for breakfast recommendations nearby, her response was simply: “Google has recommendations.” This lack of hospitality was shocking. To make matters worse, on our first night, we were woken up at 1 a.m. by hotel staff loudly arguing with a guest right outside our door because of a payment issue. Overall, this was one of the worst hotel experiences we’ve ever had. The lack of professionalism, poor customer service, and disruptive environment made our stay unpleasant from start to finish.
Stayed 2 nights in Dec 2025

6/10 Okay

Froken

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk: Servicio pésimo. No son serviciales, no resuelven, una actitud muy fea. Cobraron dinero de más y no nos dieron el cuarto con las camas como lo habíamos reservado. Nos habían confirmado que incluía desayuno y tampoco fue cierto.
Stayed 3 nights in Dec 2025

8/10 Good

Alex

Stayed 9 nights in Dec 2025