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Romana Hotel - NYC

2.0 star property

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Photo gallery for Romana Hotel - NYC

Lobby
Lobby
Arcade
View from property
Free cots/infant beds, free WiFi, bed sheets, alarm clocks

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

View in a map
38-59 12th Street, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪5 min walk‬
  • Place, Gantry Plaza State Park
    ‪11 min walk‬
  • Place, Memorial Sloan-Kettering Cancer Center
    ‪4 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪22 min drive‬

Room options

View all photos for Twin Room, Multiple Beds, Non Smoking

Twin Room, Multiple Beds, Non Smoking

Twin Room, Multiple Beds, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Double Room, 1 King Bed, Non Smoking

Double Room, 1 King Bed, Non Smoking

Double Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
5 Jan - 6 Jan 2026
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About this property

Romana Hotel - NYC

Hotel in Long Island City with a fitness center and a 24-hour front desk
This smoke-free hotel features a fitness center, a 24-hour front desk, and free WiFi in public areas. Other amenities include multilingual staff assistance.
Romana Hotel - NYC offers 152 accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Long Island City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Romana Hotel - NYC, you'll be close to 5th Avenue. Features include free WiFi in public areas, plus a gym and meeting rooms.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include meeting rooms, a multilingual staff, and an elevator
  • Onsite recreation includes a gym
  • 6 minutes by car from 5th Avenue and 7 minutes from Central Park
Romana Hotel - NYC offers its guests a fitness center, multilingual staff, and an elevator. Public spaces have free WiFi.

This Long Island City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (173 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Service fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Howard Johnson Long Island City Hotel
Howard Johnson Long Island City
Howard Johnson Long Island City New York
Howard Johnson Wyndham Long Island City Hotel
Howard Johnson Wyndham Long Island City
Howard Johnson Long City
Romana Hotel
Romana Hotel - NYC Hotel
Romana Hotel - NYC Long Island City
Romana Hotel - NYC Hotel Long Island City
Howard Johnson by Wyndham Long Island City

Reviews

Romana Hotel - NYC Reviews

6.8

7.2/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

4.6/10

Eco-friendliness
Rating 10 - Excellent. 195 out of 1006 reviews
Rating 8 - Good. 370 out of 1006 reviews
Rating 6 - Okay. 201 out of 1006 reviews
Rating 4 - Poor. 102 out of 1006 reviews
Rating 2 - Terrible. 138 out of 1006 reviews

Reviews

10/10 Excellent

Nagaraju

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Silvia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor management of a hotel in a rough area

This place is poorly managed. The room didn't even have a shower curtain. How does that get overlooked?
Stayed 3 nights in Sep 2025

2/10 Terrible

Valerie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Nope!

This "hotel" is to be redone completely. Let's start with the check-in. The young man at the reception (not particularly friendly or welcoming) asked me to show him my receipt with Hotel.com. Should they not have that already?? First time ever that I book with a third-party site and the hotel wants to see proof of payment. Then the room: clean, yes, but with splatters of paint all over the floor, the fridge did not work, the toilet might have been cleaned or not, hard to say, no spigot on the faucet, splashing water all over. Best of the best: the mattress lays on a plank of plywood, and the pillows (one per person) are super small. The TV: you have either to pay for everything or log in if you have already Netflix or Amazon. Then, there was not one garbage bin in the room. On the following day, a family member checked in in another room. Her bed consisted of 3 mattresses piled on on top of each other, but the room was clean, and it would have been OK for one night, but then we saw that the bathroom floor was covered in water, caused by a leak from the toilet. We called the reception, and were curtly advised that there is no other room available. We went down to the reception and miraculously were given a key for another room. This room was similar to ours (plywood bedframe etc.), but on top of it, there was no curtain for the bathtub. We gave up and our family member decided to stay there. In a nutshell: good for young backpack travelers, bad for families and older people!
Stayed 2 nights in Sep 2025

2/10 Terrible

Yingjie

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Honestly, it is the worst hotel I’ve ever stayed. There is no wardrobe, no clothes hangers, no hair dryer and no iron! No any drinks and food! You need to go out to buy everything you need. The AC is not working well so that the room is very hot and noisy! There is no service at all! The staff said they will let the technician check the AC and may consider change a room for us tomorrow. They just gave us some excuse and would not like to handle my issue. They did not come to fix the AC the next day. And they said there is a fitness center in the hotel and dinning room. It is a total lier! No! There is nothing you can find.I was very disappointed at this hotel.
Stayed 2 nights in Sep 2025

2/10 Terrible

Paul, Suss

Disliked: Cleanliness, property conditions & facilities
It could have been better
Stayed 1 night in Sep 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Benjamin

Stayed 1 night in Sep 2025

4/10 Poor

FNU

Travelled with partner
Disliked: Cleanliness, amenities
Room was third class wash taps and shower was not perfectly work no facility not even water or coffe noisy because they are trying to fix things but it was smelling and worst hotel experience I had in my life
Stayed 1 night in Sep 2025

6/10 Okay

Ethan

Liked: Amenities
Disliked: Staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Ghulam

Stayed 1 night in Sep 2025

2/10 Terrible

Candice

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst hotel me and my boyfriend ever stayed at. The area was disgusting there was a big white truck that never moved from the front. The lobby looked like a construction site. The hotel staff charged my card twice. I was so scared to walk to the train I had to take a uber two blocks because there were people selling unsanitary food outside from a bucket every person who lived in the projects stayed outside on the street for 24 hours you can not even walk to the store without getting harassed. This hotel is false advertised the room had drawings on the walls the 8th floor view was not pretty staff was unfriendly. My experience was terrible I was so scared.
Stayed 3 nights in Sep 2025

2/10 Terrible

Lukas

Disliked: Cleanliness, staff & service, property conditions & facilities
terrible service
Stayed 2 nights in Aug 2025

4/10 Poor

peter

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
area around it was bellow average. poor neighboorhood but average safe. people in neighboorhood are nice. the holel promise coffee maker ( none) for hot water. do not have that. the hotel is near subway ( really good). there is one microwave in the lobby upstairs. no cups. we had to tell them to do the beds. othewise will not come. beds were clean. the room smell when we arrive. windows cannot open. only airconditioning available for air in. airconditioning worked well. when we arrive, the computer did not work. oh my god. wait, wait. staff used her cellular phone to complete booking. not all staff were knowledgeable. we got double charge for $75 usd. or 103 can. pay at property service fee. they would not let us check in unless the property service fee is payed. .. we will ask expedia for refund. the staff were friendly but not all are train properly. but the system of the hotel is poor. blame the system. wont recomend that to anyone. wont go there again. there are better motels or hotels near by. google the area, less cheaper and more clean.
Stayed 5 nights in Aug 2025

2/10 Terrible

Malani

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was poor quality, elevators not working had to walk 8 flights of stairs. One of the hallways held multiple mattresses which I had to climb over to get down to the next flight. The gate for the parking lot barely worked but yet we had to pay $50 for one night with our car not safely secured in the back. Only one door worked to get in and out of the hotel. No one was in the front having us wait a long period of time..
Stayed 1 night in Aug 2025

4/10 Poor

Ping Yee

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not very clean at all
Stayed 2 nights in Aug 2025

6/10 Okay

Jessica Fangfei

Stayed 9 nights in Aug 2025

6/10 Okay

Guadalupe

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The room was more affordable than most nearby options, and the location is excellent—just a 3-minute walk from the subway, which was very convenient. However, the experience had several downsides. Most of the staff were not very friendly or helpful, and there is no secure space to leave luggage before check-in or after check-out. The place offers no real facilities—just a noisy microwave. On top of that, their charges were unclear: beyond the service fee, I was billed an extra amount with no explanation provided.
Stayed 4 nights in Aug 2025

2/10 Terrible

ANGELO PIERGIORGIO, GIOIA DEL COLLE

Disliked: Cleanliness, amenities
The hotel didn’t even have a name tag on. The bed had a massive piece of iron sticking out that I needed to careful to avoid. No wardrobe. No room cleaning. 30 minutes needed for the check in.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bruno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small room but very clean and comfortable
Stayed 1 night in Aug 2025

8/10 Good

Chime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Okay
Stayed 1 night in Aug 2025

6/10 Okay

Shennon

Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2025

2/10 Terrible

Xiangxiang

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We originally booked a twin room, but upon arrival we were given a double bed instead. There were no room key cards provided, so every time we had to ask the front desk to open the door for us, which was very inconvenient. The Wi-Fi did not work at all during our stay. We also asked the front desk for clean towels and shampoo, but nothing was replaced. Overall, this was the worst hotel I have ever stayed at. The experience was extremely disappointing.
Stayed 2 nights in Aug 2025

2/10 Terrible

Kadeem

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Joseph

Disliked: Staff & service, property conditions & facilities
The European female employee was incredibly rude when she was outside the building, but inside had a different persona. She wasn’t dressed like a hotel worker and was talking on her cell phone. I thought she was staying as a guest at the hotel. I asked her outside if the hotel was open because there was about 6 orange cones blocking the glass revolving door. She repeated what I said back to me and said what do you mean, is the hotel actually open? I said it’s blocked off. From the entrance there was no sign for the hotel, it looked abandoned. Nobody visible in the lobby. She aggressively pointed to the side door and said go through there. At check in she sent me to a room that when upon entering was occupied with the bed unmade and a persons belongings everywhere. I went back down and she gave me a new room and then when I got to my new room the key card didn’t work. What a stupid weird hotel.
Stayed 3 nights in Aug 2025