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Romana Hotel - NYC

2.0 star property

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Photo gallery for Romana Hotel - NYC

Lobby
Balcony view
Arcade
Lobby
View from room

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
38-59 12th Street, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪5 min walk‬
  • Place, Gantry Plaza State Park
    ‪11 min walk‬
  • Place, Memorial Sloan-Kettering Cancer Center
    ‪6 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪46 min drive‬

Room options

View all photos for Twin Room, Multiple Beds, Non Smoking

Twin Room, Multiple Beds, Non Smoking

Twin Room, Multiple Beds, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Double Room, 1 King Bed, Non Smoking

Double Room, 1 King Bed, Non Smoking

Double Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Romana Hotel - NYC

Hotel in Long Island City with a fitness center and a 24-hour front desk
This smoke-free hotel features a fitness center, a 24-hour front desk, and free WiFi in public areas. Other amenities include multilingual staff assistance.
Romana Hotel - NYC offers 152 accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. This Long Island City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Romana Hotel - NYC, you'll be close to 5th Avenue. Features include free WiFi in public areas, plus a gym and meeting rooms.
  • Free WiFi (speed: 25+ Mbps)
  • Amenities include meeting rooms, a multilingual staff, and an elevator
  • Onsite recreation includes a gym
  • 6 minutes by car from 5th Avenue and 7 minutes from Central Park
Romana Hotel - NYC offers its guests a fitness center, multilingual staff, and an elevator. Public spaces have free WiFi.

This Long Island City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (173 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Service fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Howard Johnson Long Island City Hotel
Howard Johnson Long Island City
Howard Johnson Long Island City New York
Howard Johnson Wyndham Long Island City Hotel
Howard Johnson Wyndham Long Island City
Howard Johnson Long City
Romana Hotel
Romana Hotel - NYC Hotel
Romana Hotel - NYC Long Island City
Romana Hotel - NYC Hotel Long Island City
Howard Johnson by Wyndham Long Island City

Romana Hotel - NYC Reviews

Reviews

6.8
Rating 10 - Excellent. 203 out of 1002 reviews
Rating 8 - Good. 360 out of 1002 reviews
Rating 6 - Okay. 196 out of 1002 reviews
Rating 4 - Poor. 99 out of 1002 reviews
Rating 2 - Terrible. 144 out of 1002 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Isley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The area was kind of awful, had to park a block away because there wasn’t in parking spots in the area. To securely park your car you had to pay $25 and that wasn’t bad but the next day, they told me it would be $35. We actually left a day early because of the area, hospitality and the non cleanliness of the room. NEVER AGAIN
Stayed 3 nights in Oct 2025

2/10 Terrible

Justin

Disliked: Staff & service, amenities, property conditions & facilities
It was a very 3rd world experience. At 1am neighbors were speaking in loudly in Spanish, blasting music and slamming doors. The shower water was cold. I was relieved to check out and would not stay again even if they paid me.
Stayed 1 night in Oct 2025

4/10 Poor

Jonathon

Staff was poor
Stayed 3 nights in Oct 2025

10/10 Excellent

Sayed

Stayed 1 night in Oct 2025

4/10 Poor

Oxana

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

4/10 Poor

Sibley

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Front desk was very helpful but the hotel looked nothing like the pictures. It was in a sketchy neighborhood and the rooms don’t have much lighting, no trash can other than the bathroom. The bathroom didn’t even have tp had to go down to the front desk to ask for it. Basic hotel room things were missing like air drying, trash bin, phone, ect. Will say it’s very close to a metro station which was very nice
Stayed 3 nights in Oct 2025

2/10 Terrible

Mickey

Disliked: Cleanliness, property conditions & facilities
very noisy woman on our floor screamed during the middle of the night asking for help!
Stayed 1 night in Oct 2025

8/10 Good

meredith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and comfortable beds. Hotel was a bit dated . Ice machine broken. No dressers in the room. It was exactly what I was expecting for the price and location. The neighborhood is not bad it's more industrial. I felt safe with my daughter. The hotel was quiet. Very quick and easy access via subway and Uber to Manhattan. Excellent value if you are just staying a few days. I don't think I would recommend for a longer stay but was just what I needed for a weekend. If you are the time that like to stay in the hotel a lot this would not be for you. Comfy and clean place if all you need is somewhere to sleep.
Stayed 3 nights in Oct 2025

8/10 Good

Samson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, bathroom was little run down but still good I thought, they didn’t have a do not disturb sign in my room so I asked the front desk if they had anymore but they didn’t. I didn’t require maid service at my stay there, so I wanted the sign. I wouldn’t mind staying again there.
Stayed 7 nights in Oct 2025

2/10 Terrible

Robert

Disliked: Room comfort

Don’t bother

Drove two hours to shower and prep. No hot water. Messy lobby. Ugh.
Stayed 1 night in Oct 2025

6/10 Okay

Phillip Ray

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
You get what you pay for, but they had coffee makers but no coffee. A two block walk to get any, and surrounded by a sketchy neighborhood
Stayed 4 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities
Air-conditioning worked great. Very close to public transit. Quick and easy check-in and check out.
Stayed 5 nights in Oct 2025

2/10 Terrible

kevin

Disliked: Cleanliness, amenities
The staff was atrocious, unwilling to assist, rooms were shaky at best, no doors on closets, bathroom had a door handle but not the locking mechanism. Old mattresses and furniture piled up in the parking lot. Didn’t offer coffee or any accommodation. Worst part was they hung a sign for a help number for what appeared to be people staying for for assisted low income living on the wall behind the front desk. So high you needed to read it from the second story by the elevator. It was also covering a huge hole in the wall. The staff spent the entire time outside the front door smoking.
Stayed 3 nights in Oct 2025

8/10 Good

Alejandro

Stayed 3 nights in Oct 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was dirty, there was trash on the floor in the hallway for all 5 days, an inch of dust on fake flowers in the lobby, the bathroom toilet seat was broken, the bathroom door had chunks missing from it, and no black out curtains. The staff seemed like they were the related to the owner and just mostly played on their phones
Stayed 4 nights in Oct 2025

6/10 Okay

Junya

Stayed 1 night in Oct 2025

6/10 Okay

Pavel

Stayed 3 nights in Oct 2025

10/10 Excellent

Anwar

Stayed 2 nights in Oct 2025

4/10 Poor

Zovin

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Frantz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hade a great time
Stayed 2 nights in Aug 2025

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never stayed in a worse hotel ever. The service was horrible. My room was never cleaned I had a tough time getting clean towels. At one point, no hot water for showers. No closest, chair to sit or place to hang clothing The site said breakfast in morning. And had a gym. Neither of that last two were true. Mattresses were stacked in lobby. And the only sitting area in the hotel was torn up rattan furniture on the sidewalk, in the rain.
Stayed 5 nights in Oct 2025

8/10 Good

Arleta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice staff, subway station close by
Stayed 3 nights in Oct 2025

8/10 Good

Primula, Seattle

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Not a bad hotel just decent for a place to sleep. The toilet seat was falling off at the hinges and the curtains are sheer and don’t provide enough privacy. The light in the bathroom also turns the bathroom fan on which is super noisey. Over all if I needed a cheap place to stay this works but not my first pick. It was clean enough and bed is comfortable enough which I’m glad. The hotel is a little ran down but over all not the worst.
Stayed 3 nights in Oct 2025

10/10 Excellent

Heorhii

Q
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharen

Stayed 1 night in Oct 2025