4/10 Poor
Joy J.
23 Apr 2025
Disliked: Cleanliness
Beware!!
I prefer to not leave a review than leave a bad one, but this will come to no surprise to the management. We received access instructions by e-mail 2 days before our expected check-in. After a long day of travel, we arrived around 8pm. Beds were made, but the place did look or feel clean. Upon returning from dinner realized there were used towels in the bathroom and food in the fridge. We used our own towels. When I messaged management, I received an e-mail to contact them "urgently". They sent us e-mail instructions to the WRONG UNIT! So we packed up and moved to the right unit close to midnight, but we were startled to think that we still had the door code for the unit above us. There is no deadbolt to lock the door from the inside, so the only locking mechanism is the coded door lock that can be easily and mistakenly shared with random people.It left us feeling very insecure about leaving belongings there. We asked to cancel the reservation for the remaining nights and were told we could not and would receive 50 for our troubles which we still have not seen. Horrible management and the state of the unit shows it too. Stained sheets and dishes. The ONLY redeeming feature of this place is its proximity to subway. Avoid!!!
Joy J.
Stayed 4 nights in Apr 2025