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The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy

3.5 star property

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Photo gallery for The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy

Individually furnished, laptop workspace, free cots/infant beds
Individually furnished, laptop workspace, free cots/infant beds
View from property
Restaurant
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
139 Orchard Street, New York, NY, 10002
  • Place, New York University
    ‪14 min walk‬
  • Place, Brooklyn Bridge
    ‪6 min drive‬
  • Place, One World Trade Center
    ‪10 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Double Beds

Individually furnished, laptop workspace, free cots/infant beds

Room, 2 Double Beds

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Individually furnished, laptop workspace, free cots/infant beds

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Individually furnished, laptop workspace, free cots/infant beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Individually furnished, laptop workspace, free cots/infant beds

Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible w/ Roll-in Shower)

Individually furnished, laptop workspace, free cots/infant beds

Room, 1 King Bed (Mobility Accessible w/ Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible w/ Roll-in Shower)

Individually furnished, laptop workspace, free cots/infant beds

Room, 2 Double Beds (Mobility Accessible w/ Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, City View

Individually furnished, laptop workspace, free cots/infant beds

Room, 1 King Bed, Balcony, City View

  • Sleeps 2
  • 1 King Bed

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About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy

Hotel with a fitness center, near New York University
Along with a fitness center, this smoke-free hotel has concierge services and free WiFi in public areas. Housekeeping is available on request.
The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy offers 98 air-conditioned accommodations with designer toiletries and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with digital channels. Bathrooms include showers. Housekeeping is offered on request and change of towels can be requested. Cribs/infant beds (complimentary) are also available.
Recreational amenities at the hotel include a fitness center.
During your stay at The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy, you're just a quick walk from Lower East Side Tenement Museum. Enjoy features like free WiFi in public areas, plus a gym and concierge services.
  • Free WiFi in some public areas
  • Services include a concierge
  • Onsite recreation includes a gym
  • Just a 2-minute drive from New York University and a few minutes from 5th Avenue
As a guest of The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy, you'll find a fitness center, concierge services, and an elevator. Public spaces have free WiFi.

This 3.5-star New York hotel is smoke free.

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Sonder mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Sonder mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder The Merchant

Reviews

The Merchant Hotel Lower East Side, Sonder by Marriott Bonvoy Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 45 out of 61 reviews
Rating 8 - Good. 11 out of 61 reviews
Rating 6 - Okay. 2 out of 61 reviews
Rating 4 - Poor. 0 out of 61 reviews
Rating 2 - Terrible. 3 out of 61 reviews

Reviews

8/10 Good

Noor-Ul-Huda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a mostly great stay at this hotel. The decor was beautiful, and the staff went above and beyond to make my husband’s birthday feel special, which we really appreciated. The bed was huge and very comfortable, and the balcony view of the city was stunning. That said, we could hear everything from the neighbouring rooms, and there were a few housekeeping issues — a dirty rag was left in the room, we weren’t given any soap, and someone entered despite the “Do Not Disturb” sign. Small things, but attention to detail matters. Overall, a stylish and comfortable stay with thoughtful service — just a few things that could be improved.
Stayed 2 nights in Aug 2025

8/10 Good

Vilma

Stayed 8 nights in Jul 2025

2/10 Terrible

Elena

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a room for one king bed and to my shock me and my fina
Stayed 1 night in Jul 2025

6/10 Okay

Karolina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Meghsn

Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul, Upwey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Samantha

Stayed 3 nights in Jun 2025

10/10 Excellent

Torben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very Fine
Stayed 1 night in Jul 2025

10/10 Excellent

Torben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice rooms
Stayed 3 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing views and a great stay.

We had an amazing time at The Merchant Hotel. Firstly - the view was gorgeous. Such amazing big windows. The room was so clean and in great condition. Good lighting. Comfy bed. Had a fridge which is a lovely bonus. The bathroom had 2 separate shower heads - perfect for a couple's shower. The room was a good temperature which considering it was 35C out was a blessing - yet it was the freezing cold air con you get in some places. The hotel had a lovely rooftop bar with fab views and nice cocktails (though not the best in the city!). There is also a little coffee bar on the ground floor. Staff are friendly and helpful. Rooms are key-code entry which means no worrying about losing keys. Excellent location - not far from the subway and lots of cool bars around. There is a great cafe a few doors down that does amazing breakfasts ("Good Thanks") which we highly recommend. We plan to go back to NYC soon - usually we like to explore different hotels when we return somewhere but we would definitely love to stay at The Merchant again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Geneva, Los angeles

Stayed 4 nights in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Great location for restaurants, bars and subway access
Stayed 2 nights in Jun 2025

10/10 Excellent

Marc

Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Stayed 1 night in Jun 2025

6/10 Okay

Anne

Travelled with partner
The room was big and the bed was comfy! The coffee shop in the lobby was great - a great place to work. And the rooftop bar was cute. I like the area! However, we asked them to clean our room every day and they only did the last day. Getting more towels took forever. the hot water went out right when I needed to shower before an event. The gym was INSANELY hot like unbearable.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, amenities, property conditions & facilities
The location is the best, the hotel itself is super comfortable. Loved the bed, loved the cafe in the lobby and loved the staff.
Stayed 4 nights in May 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2025

10/10 Excellent

Jason

Stayed 2 nights in May 2025

10/10 Excellent

Tessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel in vibrant neighborhood

The Sonder is a beautifully designed hotel, nestled into one of the coolest neighborhoods of Manhattan.Upon entering the lobby, there is a small cafe with excellent coffee and pastries. Our room was located on the 5th floor and much more spacious than the average hotel room in NY, and equipped with a nespresso machine and electric kettle which was appreciated. The best part though were our beds which were heavenly. From the comforter to the mattress it was pure bliss. Thank you for such a wonderful stay. We are already looking forward to be coming back.
Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

We had an excellent stay at Sonder the Merchant. It's brand new with beautiful gold fixtures in the bathroom, and we especially loved the location in the Lower East Side. We would definitely consider staying here again on our next NYC trip.
Stayed 3 nights in Apr 2025