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SpringHill Suites by Marriott New York Queens

3.0 star property

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Photo gallery for SpringHill Suites by Marriott New York Queens

Lobby lounge
Lobby lounge
Suite, 1 King Bed, City View | City view
Lobby sitting area
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
38-39 9TH STREET BUILDING B, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪3 min walk‬
  • Place, Gantry Plaza State Park
    ‪11 min walk‬
  • Place, Memorial Sloan-Kettering Cancer Center
    ‪4 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | City view

Suite, 1 King Bed, City View

8.4 out of 10
Very good
(8 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, City View

8.2 out of 10
Very good
(21 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

8.4 out of 10
Very good
(98 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, City View (Hearing Accessible)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

SpringHill Suites by Marriott New York Queens

Hotel in Long Island City with free breakfast and a 24-hour front desk
Along with valet parking, this smoke-free hotel has coffee/tea in a common area and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott New York Queens offers 270 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium digital channels. Bathrooms include showers and hair dryers.

This Long Island City hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at SpringHill Suites by Marriott New York Queens. During your stay, you'll be close to 5th Avenue. You'll find features like free WiFi in public areas, plus a business center and dry cleaning service.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Valet parking available for a fee
  • Amenities include a business center, a computer, and laundry facilities
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from 5th Avenue and 6 minutes from Central Park
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly SpringHill Suites by Marriott New York Queens also features multilingual staff, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Long Island City hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 60.71 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured valet parking fee: USD 60.71 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites NEW York Queens
SpringHill Suites by Marriott New York Queens Hotel
SpringHill Suites by Marriott New York Queens Long Island City

Reviews

SpringHill Suites by Marriott New York Queens Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 634 out of 1251 reviews
Rating 8 - Good. 312 out of 1251 reviews
Rating 6 - Okay. 146 out of 1251 reviews
Rating 4 - Poor. 71 out of 1251 reviews
Rating 2 - Terrible. 88 out of 1251 reviews

Reviews

4/10 Poor

Zhengxuan

Stayed 5 nights in Sep 2025

10/10 Excellent

Lawrence

Liked: Amenities
Some noise
Stayed 1 night in Sep 2025

2/10 Terrible

Gerson

Stayed 1 night in Sep 2025

6/10 Okay

Kyle

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Andrea

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The Hotel, is a must bedroom are clean. Breakfast was excellent lots of choices. Staff was great! Except the location was not too safety.
Stayed 1 night in Sep 2025

8/10 Good

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside the property was clean and nicely set up for a New York hotel
Stayed 2 nights in Sep 2025

8/10 Good

philip and lynda, fayetteville

Stayed 1 night in Sep 2025

10/10 Excellent

Glenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10 stars

Most comfortable beds. Friendliness at check in Great breakfast buffet.
Stayed 2 nights in Sep 2025

2/10 Terrible

Issue

Ok
Stayed 1 night in Sep 2025

4/10 Poor

De

Stayed 1 night in Sep 2025

6/10 Okay

Barry

Stayed 4 nights in Sep 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, friendly staff and transport to Manhattan was easy. Area around the hotel was fine for me but it might be intimidating for single lady tourist. I found the locals to be very friendly. I found myself wandering around Queens late at night because I got the wrong train. A young couple from the area were kind enough to show me back to the hotel. The only small issue was the breakfast area was too small for the size of the hotel. I would definitely use this hotel again if I return to New York.
Stayed 4 nights in Sep 2025

2/10 Terrible

Jonathan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We experienced a serious issue with our room, and the front desk staff member handled the situation with outright unprofessionalism and hostility. Summary of events: • We were assigned an accessible/ADA king room and told all king rooms were this way, with no alternatives available. • The staff member insisted we rebook directly through Marriott and guaranteed a full refund for the original reservation. We followed these instructions, rebooked immediately, and were issued new keys. • Despite this promise, only one night was refunded. Had the truth been disclosed, we would have kept the original room. • The room had a large carpet stain, dismissed by the staff as “nothing could be done.” • After a 45-minute exchange, another guest with me expressed frustration. The staff member responded with offensive language directed at them, which was completely unacceptable. We rebooked into the Residence Inn side, where the rooms were significantly better and accurately reflected the listings online. It is unacceptable that we were charged for one night in a room we left immediately and did not use. On top of this, we made every effort to remain at the property as directed. A full refund of the original reservation is not only reasonable—it is expected.
Stayed 4 nights in Sep 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Omkar

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The check in process was particularly slow at 9 30pm . And not just slow, the receptionist was rude for making us wait even though we were in the queue. Other customers were having trouble with the check in and waiting in the long queue
Stayed 1 night in Sep 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

julio, Stockbridge

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy dirty
Stayed 2 nights in Sep 2025

10/10 Excellent

Marie, Jamaica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Taisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jermaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

GERALDINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Jianghua

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel and its rooms were very clean and modern. The beds were comfortable, clean, and the hotel breakfast was delicious. However, the
Stayed 3 nights in Aug 2025

10/10 Excellent

Shadawn

Stayed 1 night in Aug 2025

4/10 Poor

Nilima

Stayed 1 night in Aug 2025