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SpringHill Suites by Marriott New York Queens

3.0 star property

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Photo gallery for SpringHill Suites by Marriott New York Queens

Lobby sitting area
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Lobby lounge
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
38-39 9TH STREET BUILDING B, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪3 min walk‬
  • Place, Gantry Plaza State Park
    ‪11 min walk‬
  • Place, Memorial Sloan-Kettering Cancer Center
    ‪6 min drive‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪41 min drive‬

Room options

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | City view

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, City View

8.2 out of 10
Very good
(22 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

8.4 out of 10
Very good
(107 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, City View (Hearing Accessible)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

SpringHill Suites by Marriott New York Queens

Along with valet parking, this smoke-free hotel has coffee/tea in a common area and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott New York Queens offers 270 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium digital channels. Bathrooms include showers and hair dryers.

This Long Island City hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at SpringHill Suites by Marriott New York Queens. During your stay, you'll be close to 5th Avenue. You'll find features like free WiFi in public areas, plus a business center and dry cleaning service.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Valet parking available for a fee
  • Amenities include a business center, a computer, and laundry facilities
  • Guests have great things to say about the breakfast and the helpful staff
  • 6 minutes by car from 5th Avenue and 6 minutes from Rockefeller Center
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly SpringHill Suites by Marriott New York Queens also features multilingual staff, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Long Island City hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 60.71 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 6 2026 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured valet parking fee: USD 60.71 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites NEW York Queens
SpringHill Suites by Marriott New York Queens Hotel
SpringHill Suites by Marriott New York Queens Long Island City

SpringHill Suites by Marriott New York Queens Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 763 out of 1475 reviews
Rating 8 - Good. 354 out of 1475 reviews
Rating 6 - Okay. 171 out of 1475 reviews
Rating 4 - Poor. 84 out of 1475 reviews
Rating 2 - Terrible. 103 out of 1475 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 1 night in Dec 2025

8/10 Good

Bobir

Stayed 3 nights in Dec 2025

10/10 Excellent

Suki

Stayed 3 nights in Dec 2025

8/10 Good

Alexus

Room was clean but we couldn’t get towels fast enough and it was so cold in the room
Stayed 3 nights in Dec 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great. Front desk staff excellent. Responsive to concerns. Had issue with internet and offered compensation. Breakfast was best I’ve ever had at a Marriott hotel. Unbelievable ability to handle huge crowds! Overall great stay.
Stayed 3 nights in Dec 2025

8/10 Good

Joshelyne

Travelled with group
Liked: Amenities, property conditions & facilities
Everyone was nice.
Stayed 4 nights in Dec 2025

4/10 Poor

Meagan

Stayed 4 nights in Dec 2025

2/10 Terrible

Breana

Business traveller
Absolute worst customer service. I booked the hotel stay on Expedia and when my trip dates changed, I changed them on Expedia and received a confirmation. When I called the hotel, they told me they showed the reservation was canceled and that they were sold out for the dates that I needed. I booked this trip for a client who is having a medical procedure and was going to land in New York within the hour. They showed absolutely no remorse or consideration for the situation and told me I had to contact Expedia. When I called Expedia, they assured me that the reservation was in fact changed, not canceled and provided me with a confirmation number and proof of the reservation. When I called back to the hotel, they told me there was nothing they could do and that I would have to contact Expedia for the refund. If they showed even the least bit of remorse, it would’ve been more tolerable, but the fact that they were incredibly rude and did not seem to care less about my predicament, just made me more furious. I will never, ever book a client at this hotel again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Norma

Stayed 4 nights in Dec 2025

10/10 Excellent

Francisco

Stayed 1 night in Dec 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, amenities
Excellent breakfast choices… Neighborhood a little sketchy but close to subway stations
Stayed 3 nights in Dec 2025

10/10 Excellent

Jahqueen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Dec 2025

2/10 Terrible

Nicholas

Disliked: Cleanliness, amenities, property conditions & facilities
Heat wasn’t working and TV service was malfunctioning.
Stayed 1 night in Dec 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff made me feel comfortable
Stayed 2 nights in Dec 2025

6/10 Okay

Daron

Travelled with family
It’s seems like a newer hotel, which is a plus. It was a little further then the expected for the activities we planned near Times Square, but that comes with being out of town visitors. The bed was ok, but the pillows are horrible, lacked pillow stuffing to the point 3 pillows equaled 1 in my opinion, the shower-head didn’t have that full spray mode and if you like longer showers (+10 mins), the price was inflated (over $500 for a Saturday night stay, and looking at the Sunday price it was closer to $200. The increase was not worth it.
Stayed 1 night in Dec 2025

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and well put together. The complementary breakfast was a great addition. The location is also in a convenient location near the subway station
Stayed 3 nights in Dec 2025

8/10 Good

Brianna

Stayed 3 nights in Nov 2025

10/10 Excellent

Hector

Stayed 6 nights in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The room was great the staff was great the breakfast was great I would stay here again
Stayed 4 nights in Dec 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities
Exceptional ! Great breakfast options that change daily and very clean facilities and grocery staff.
Stayed 9 nights in Nov 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Aahuti

Great team!
Stayed 3 nights in Dec 2025

8/10 Good

Brhett

Stayed 3 nights in Dec 2025

8/10 Good

Maryna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I am very satisfied with the hotel — it is located in a convenient area, just a 7-minute walk to the subway. The rooms are clean and cozy, and the housekeeping is done daily. Breakfasts are good as well. Great value for money! The only downsides are that the water takes quite a long time to heat up, so you often have to shower with warm water instead of hot, and it would be nice if the hotel provided slippers. I highly recommend this hotel ))
Stayed 4 nights in Dec 2025

8/10 Good

Mehakpreet

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No amenities provided
Stayed 1 night in Nov 2025