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SpringHill Suites by Marriott New York Queens

3.0 star property

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Photo gallery for SpringHill Suites by Marriott New York Queens

Lobby lounge
Exterior
Lobby sitting area
Suite, 1 King Bed, City View | City view
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
38-39 9TH STREET BUILDING B, Long Island City, NY, 11101
  • Place, Central Park
    ‪4 min drive‬
  • Place, Grand Central Terminal
    ‪5 min drive‬
  • Place, Times Square
    ‪6 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪22 min drive‬

Room options

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | City view

Suite, 1 King Bed, City View

8.0 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

Standard Suite, 1 King Bed

9.6 out of 10
Exceptional
(27 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, City View

8.2 out of 10
Very good
(20 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

8.4 out of 10
Very good
(92 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, City View (Hearing Accessible)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

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About this property

SpringHill Suites by Marriott New York Queens

Hotel in Long Island City with free breakfast and a 24-hour front desk
Along with valet parking, this smoke-free hotel has coffee/tea in a common area and a business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
SpringHill Suites by Marriott New York Queens offers 270 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LCD televisions come with premium digital channels. Bathrooms include showers and hair dryers.

This Long Island City hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at SpringHill Suites by Marriott New York Queens. During your stay, you'll be close to 5th Avenue. You'll find features like free WiFi in public areas, plus a business center and dry cleaning service.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Valet parking available for a fee
  • Amenities include a business center, a computer, and laundry facilities
  • Guests have great things to say about the helpful staff and the breakfast
  • 6 minutes by car from 5th Avenue and 6 minutes from Central Park
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly SpringHill Suites by Marriott New York Queens also features multilingual staff, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Long Island City hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 60.71 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Transfer shower
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • Built in 2023
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured valet parking fee: USD 60.71 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites NEW York Queens
SpringHill Suites by Marriott New York Queens Hotel
SpringHill Suites by Marriott New York Queens Long Island City

Reviews

SpringHill Suites by Marriott New York Queens Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 559 out of 1122 reviews
Rating 8 - Good. 275 out of 1122 reviews
Rating 6 - Okay. 138 out of 1122 reviews
Rating 4 - Poor. 66 out of 1122 reviews
Rating 2 - Terrible. 84 out of 1122 reviews

Reviews

8/10 Good

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer auf tieferen Etagen /front side/ können auch in der Nacht laut sein. Wir hatten später ein Zimmer auf 9 Etage, ruhig, bequem und mit tollen Ausblick. Allgemein ist der Hotel sehr zu empfehlen.
Stayed 1 night in Jul 2025

2/10 Terrible

Nelson

Too many car for only one persons in the valet check in 30min waiting
Stayed 1 night in Aug 2025

8/10 Good

Erion

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2025

2/10 Terrible

Celestine

Stayed 1 night in Jul 2025

8/10 Good

CHRISTIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Ram

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

6/10 Okay

Ediri

Travelled with partner
Looks Better Online – Meh in Person The photographer who took the listing photos did a fantastic job—great lighting and editing made the property look very appealing online. While the property is mostly as advertised, it doesn't quite live up to what you'd expect from a typical Marriott-owned brand. The hallways felt more like a motel than a hotel, and the location may not be for everyone. It's right next to what seems like…public housing/Marcy Projects vibe's, so if you're comfortable with that, it might not be a concern—but it's something to be aware of. At around $159 a night, I personally didn’t feel the value matched the price. The rooms themselves were fine: sheets were crisp and clean, and the bathroom was also clean. So overall, it was a decent stay, just not what I had hoped for based on the online presentation and reviews. Also, note that the reviews on Expedia don't quite align with those on Google—definitely recommend doing your research before booking. Thanks.
Stayed 1 night in Jul 2025

4/10 Poor

Yan

Disliked: Cleanliness
The room is nice. The hotel is relatively close to a subway station - one just needs to be careful about the surroundings.
Stayed 1 night in Jul 2025

6/10 Okay

Ennies, Penn valley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Area around is quite run down and almost feels unsafe esp at night. Lots of people hanging around smoking and doing drugs
Stayed 3 nights in Jul 2025

8/10 Good

Tarmia

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioning system in our room was bad, we were sweating and fanning at night.
Stayed 3 nights in Jul 2025

6/10 Okay

Juana Gloria, TUSTIN

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The ac in my room was not working, I had to ask the front desk about 5 times and they never fixed or willing to move us from room.
Stayed 2 nights in Jul 2025

8/10 Good

Jessica

Stayed 2 nights in Jul 2025

10/10 Excellent

Ankitha.M.L

Liked: Cleanliness
Disliked: Staff & service
Rooms was good but property is very but around property was Di
Stayed 4 nights in Jul 2025

10/10 Excellent

Seethal

Stayed 1 night in Jul 2025

8/10 Good

Summer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean for an unexpected quick trip!
Stayed 1 night in Jul 2025

10/10 Excellent

Mhd Wael, Franklin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about it is great. Just be prepared for a little creepiness walking into and from subway especially at night.
Stayed 4 nights in Jul 2025

10/10 Excellent

Paa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Antoinette

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst I have ever seen, and on top of that the staff was very rude.
Stayed 1 night in Jul 2025

10/10 Excellent

Nichole-Lei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a confirmed reservation, but when we arrived, the front desk staff told us we were already checked in — yet they didn’t have a room for us. They said there had been an error and that we had to leave, even though it was their mistake. Our reservation was cancelled without our consent, and no solution was offered. Completely unacceptable. We won’t be booking here again.
Stayed 1 night in Jul 2025

8/10 Good

Kevin, Irvine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, convenient, friendly staff
Stayed 2 nights in Jul 2025

6/10 Okay

Sharon D

Stayed 1 night in Jul 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 3 nights in Jul 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Yuvraj

Stayed 2 nights in Jul 2025