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The Flat NYC

2.0 star property

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Photo gallery for The Flat NYC

Staircase
Single Room - Shared Bathroom
Hallway
Interior detail
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
25 West 24th Street, Flatiron District, New York, NY, 10010
  • Madison Square Garden
    ‪11 min walk‬
  • Empire State Building
    ‪11 min walk‬
  • Times Square
    ‪3 min drive‬
  • New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for Queen Room - Shared Bathroom

1 bedroom, free WiFi

Queen Room - Shared Bathroom

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

King Suite

King Suite

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Single Suite

Single Suite

Single Suite

  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room - Shared Bathroom

Single Room - Shared Bathroom

Single Room - Shared Bathroom

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Suite

Double Suite

Double Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Double Room - Shared Bathroom

Double Room - Shared Bathroom

Double Room - Shared Bathroom

  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Queen Suite

Queen Suite

Queen Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Room - Shared Bathroom

King Room - Shared Bathroom

King Room - Shared Bathroom

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Chelsea Inn

  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (1595)
The price is €241
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Chelsea Inn

About this property

The Flat NYC

Hotel with a 24-hour front desk, a short walk to 5th Avenue
This hotel features a 24-hour front desk and free WiFi in public areas. Housekeeping is available on request.
The Flat NYC offers 45 accommodations. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
The Flat NYC's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas.
  • Free WiFi (speed: 25+ Mbps)
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from 5th Avenue and 11 minutes by foot from Empire State Building
Public spaces have free WiFi.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No lift

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

The Flat NYC Hotel
The Flat NYC New York
The Flat NYC Hotel New York

The Flat NYC Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 314 out of 555 reviews
Rating 8 - Good. 148 out of 555 reviews
Rating 6 - Okay. 53 out of 555 reviews
Rating 4 - Poor. 21 out of 555 reviews
Rating 2 - Terrible. 19 out of 555 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Scott

Stayed 2 nights in Mar 2025

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly what I needed!
Stayed 1 night in Feb 2025

10/10 Excellent

jaime

Stayed 1 night in Mar 2025

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hostel

Ending up leaving. This is more like a Hostel. Shared bathroom. No elevator. Stairs narrow and tilted to the side. Room the bed basically fit and that's it. Do yourself a favor and stay somewhere else nearby like the Motto by Hilton which ended up being the same price. Shame on me for not looking into the hotel more instead of going off pictures on Hotels.com.
Stayed 1 night in Mar 2025

10/10 Excellent

Felix

Stayed 1 night in Mar 2025

10/10 Excellent

Percy

Stayed 3 nights in Feb 2025

10/10 Excellent

Javiel

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Some rooms do not have a private bathroom and parking isn't available.
Stayed 1 night in Feb 2025

8/10 Good

Takuro

Stayed 1 night in Mar 2025

2/10 Terrible

Saana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was poor; they weren't smiling or being helpful in any way.
Stayed 7 nights in Feb 2025

2/10 Terrible

David, Brooklyn

Stayed 1 night in Feb 2025

10/10 Excellent

Issa

Stayed 1 night in Feb 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service
This hotel is in an excellent location in Manhattan. They offer complimentary coffee, tea, and bottles of water. The staff is also very friendly. I stayed in a room with a shared bathroom and it was kept clean all four days I was there. The negatives: noise is one, which I don’t blame them for. They can’t control the noise levels outside. However, there was a window a/c unit and it seemed that some noise (and cold air) was coming in through it and the space around it. The other negative is the bed. It isn’t the most comfortable, but isn’t the worst either. If you’re just looking for somewhere to lay your head after a long day in the city, it gets the job done. I would definitely stay again.
Stayed 3 nights in Feb 2025

6/10 Okay

Kowsiya

The property had a lot of stairs, a shared washroom, and didn't have housekeeping service. So my room was never cleaned while I was there.
Stayed 3 nights in Feb 2025

10/10 Excellent

Javier

Stayed 4 nights in Jan 2025

10/10 Excellent

Tamra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed it! Will stay again next month!
Stayed 2 nights in Feb 2025

6/10 Okay

Vy

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Budget option. Very small rooms and loud from the outside. You can hear everybody. Showers are alright but wear shower shoes if you don't have a private shower.
Stayed 3 nights in Jan 2025

10/10 Excellent

Clarice, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Linda, Boynton Beach

Stayed 1 night in Feb 2025

10/10 Excellent

Nicholas

Stayed 5 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Lots of dust in unused areas (ie below nighttable), window is not well insulated and lots of cold air and sound coming through. Only two shared bathrooms on the floor for 10+ rooms, leading to poor cleanliness at busy times from uncaring guests (ie bathroom floor all wet). Bring shower shoes.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a short trip and I have no issues climbing stairs
Stayed 1 night in Feb 2025

10/10 Excellent

Kareem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Just wish they gave you more face towels, just received one every time they cleaned and had to ask every time , but other than that great hotel!
Stayed 3 nights in Feb 2025

10/10 Excellent

George, Citrus Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025