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The Flat NYC

2.0 star property

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Photo gallery for The Flat NYC

Lobby sitting area
Staircase
Hallway
Single Room - Shared Bathroom
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
25 West 24th Street, Flatiron District, New York, NY, 10010
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Madison Square Park
    ‪2 min walk‬
  • Place, Madison Square Garden
    ‪11 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪33 min drive‬

Room options

View all photos for King Suite

King Suite

King Suite

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Single Suite

Single Suite

Single Suite

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Suite

Double Suite

Double Suite

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for King Room - Shared Bathroom

King Room - Shared Bathroom

King Room - Shared Bathroom

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room - Shared Bathroom

Single Room - Shared Bathroom

Single Room - Shared Bathroom

8.6 out of 10
Excellent
(32 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room - Shared Bathroom

Double Room - Shared Bathroom

Double Room - Shared Bathroom

  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Queen Suite

Queen Suite

Queen Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room - Shared Bathroom

Free WiFi

Queen Room - Shared Bathroom

7.8 out of 10
Good
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Flat NYC

Hotel in New York, 3-minute walk to 5th Avenue
This hotel features a 24-hour front desk and free WiFi in public areas. Housekeeping is available on request.
The Flat NYC offers 45 accommodations. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
The Flat NYC's great location gets high marks from our customers. During your stay, you're just a quick walk from 5th Avenue. Enjoy features like free WiFi in public areas.
  • Free WiFi (speed: 25+ Mbps)
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from 5th Avenue and 11 minutes by foot from Empire State Building
Public spaces have free WiFi.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • No lift

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

The Flat NYC Hotel
The Flat NYC New York
The Flat NYC Hotel New York

The Flat NYC Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 385 out of 690 reviews
Rating 8 - Good. 184 out of 690 reviews
Rating 6 - Okay. 65 out of 690 reviews
Rating 4 - Poor. 25 out of 690 reviews
Rating 2 - Terrible. 31 out of 690 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Laurie

Liked: Amenities, property conditions & facilities
Great location and clean room except for the top sheet cover on the bed that had hair and dirt all over it.
Stayed 1 night in Nov 2025

8/10 Good

Christine

Liked: Cleanliness, property conditions & facilities
Great location, and clean room. The shared bathrooms seemed to be regularily cleaned and had no issues with access (the rooms have sinks which is extremely helpful). The front desk experience was interesting. While i didnt feel very welcomed (and room wasnt ready for check in until 4:30 pm), I did appreciate that someone was always on site. To sum up, I think The Flat is good value for dollar and would stay there again if travelling solo/wanted a competatively priced option.
Stayed 2 nights in Nov 2025

10/10 Excellent

Samuel

Stayed 4 nights in Nov 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Flat NYC is becoming my go-to place when I visit the city. Rooms and shared bathrooms are always clean. Heating during the colder months, a/c for the summer. Front staff is friendly and helpful. Location is perfect for getting around thr city.
Stayed 1 night in Nov 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Xochitl

Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cuarto limpio y cerca del Flat Iron. Variedad de lugares de comida cerca como tambien la estación del tren a menos de 5 minutos.
Stayed 3 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness
Great spot. Clean. Comfortable. Free coffee and water 24/7. TV available. Loved it.
Stayed 1 night in Oct 2025

10/10 Excellent

Molly

Stayed 4 nights in Oct 2025

8/10 Good

Stephanie

Stayed 3 nights in Oct 2025

4/10 Poor

Jason

Disliked: Amenities, property conditions & facilities
Nobody to check in. Had to call multiple times. Charged $150 for (incidentals), told i would recover after check out…still waiting. Room had no heat. Terrible mattress and sheets. Still cant reach anyone from the hotel. Stay clear of this place.
Stayed 1 night in Oct 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service
Clean, convenient hotel with just the basics; you get what you pay for. No free toiletries. No bathrobes, no slippers, no hair dryers in the bathrooms. The mattress was comfortable, and the room had nice bright lighting. The in-room sink was a plus. I appreciated the common refrigerator, coffee and tea bar, and the ice machine on the first floor. Friendly. helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Clean room.
Stayed 1 night in Oct 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot in a good areas to navigate all five boroughs. The hotel itself was better than I was expecting. It was a really chill vibe. Staff weren’t necessarily friendly but all very efficient which I don’t mind. Room was decent and good tv options and size. Overall very good.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jia

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Randal, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Oct 2025

10/10 Excellent

marlén

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's such a unique feel and look! Loved the decor :) I enjoyed my stay as well as the yummy complimentary coffee and tea.
Stayed 1 night in Oct 2025

10/10 Excellent

Verena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay! Great location, great for solo traveller. The only two points are that the aircon unit is super noisy at night, even when it's not on. And I think the room could do with a little chair or more hooks to put away clothes / towels.
Stayed 4 nights in Oct 2025

8/10 Good

James

Stayed 1 night in Oct 2025

8/10 Good

Erik

Travelled with group
Liked: Cleanliness, staff & service, amenities
it was a good place to stay at for a solid three days and I did enjoy the room granted it was a bit small, but it was commendable, and even though the flight of stairs are a bit of a hassle, but it was definitely worth the stay. and the room was definitely clean, which it was very amazing.
Stayed 3 nights in Oct 2025

4/10 Poor

Amber, Redwood City

Business traveller
Disliked: Cleanliness, staff & service
Be warned: no elevator and 5+ floor walkup on aging, tilted stairs. Also, communal bathrooms. So go in with your eyes open. Check in person was blase, couldn't really be bothered. They probably have to deal with people complaining about the stairs a lot. There was a bug in the shower, which weirdly had exposed brick. Zero places to out luggage or clothes and super harsh lighting. Interesting art unfortunately done by a local Zionist artist. Location was fantastic, though. Access to a fridge on the ground floor was also a nice perk.
Stayed 2 nights in Oct 2025

6/10 Okay

Paul, Fairfax

Travelled with partner
Liked: Cleanliness, staff & service
We have this place a try as the prices are so high in Manhattan. It is a little quirky and plain but the bed and room overall were comfortable and reasonable. If you want traditional hotel level of decor you are going to pay more but if you want to save a little money with a perfectly reasonable experience in a great area it’s worth it.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Travelled with group
Very good value, no thrills but if you are looking for a clean safe place to stay right in the centre of Manhatten then this is a very good option. Shared bathrooms and showers but clean and new and drinks facilities downstairs. 24 he reception staff very pleasant.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice :)
Stayed 1 night in Sep 2025

10/10 Excellent

Saul, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very life staff. And super clean room. Seems like a quiet hotel so far.
Stayed 1 night in Oct 2025