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Grayson Hotel in the Unbound Collection by Hyatt

4.0 star property
VIP Access

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Photo gallery for Grayson Hotel in the Unbound Collection by Hyatt

Stunning exterior of the Grayson Hotel, featuring a grand spiral staircase and lush greenery.
Two large beds with white linens, a wooden headboard, and a flat-screen TV offer a comfortable retreat with a city view.
Experience the Crayson Hotel's elegant entrance, featuring a revolving door and glass facade.
Conference room with a long table and six chairs, featuring a flat-screen TV and a framed landscape.
Stunning spiral staircase takes center stage, surrounded by circular pendant lights and a cozy seating area.

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
30 West 39th Street, New York, NY, 10018
  • Times Square
    ‪6 min walk‬
  • Grand Central Terminal
    ‪6 min walk‬
  • Madison Square Garden
    ‪13 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

8.4 out of 10
Very good
(16 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, City View

8.4 out of 10
Very good
(16 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

View from room

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.8 out of 10
Excellent
(32 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Empire View)

View from room

Room, 1 King Bed (Empire View)

8.8 out of 10
Excellent
(8 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Grayson Hotel in the Unbound Collection by Hyatt

Hotel with 2 restaurants, steps from Bryant Park
2 restaurants, 2 bars/lounges, and a 24-hour health club are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a meeting room, and concierge services.
Grayson Hotel in the Unbound Collection by Hyatt offers 296 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grayson Hotel in the Unbound Collection by Hyatt. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, 2 restaurants, and 2 bars are available. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Bryant Park and New York Public Library
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Grayson Hotel in the Unbound Collection by Hyatt also features a 24-hour health club, concierge services, and room service (during limited hours).

Smoking is allowed in designated areas at this 4-star New York hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Harta - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Bar Harta - Onsite bar. Open daily.
Tacalle - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.
CIMA - This rooftop bar specializes in American cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 60 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bar Harta
  • CIMA
  • Harta
  • Tacalle

Things to do

  • 24-hour health club

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 28 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation (varies based on length of stay), plus a deposit of USD 150.00 per stay
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 60.00 per night(984 ft away; open 24 hours)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Grayson
Grayson Hotel
Grayson THE Unbound Collection BY Hyatt
Grayson Hotel in the Unbound Collection by Hyatt Hotel
Grayson Hotel in the Unbound Collection by Hyatt New York
Grayson Hotel in the Unbound Collection by Hyatt Hotel New York

Grayson Hotel in the Unbound Collection by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 523 out of 742 reviews
Rating 8 - Good. 145 out of 742 reviews
Rating 6 - Okay. 42 out of 742 reviews
Rating 4 - Poor. 20 out of 742 reviews
Rating 2 - Terrible. 12 out of 742 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our small city room

The room was big city small but big city cool - it was nicely appointed and the staff was great. Bed was firm and comfortable. Nicely decorated. There were a couple of service glitches when we had a late lunch at the hotel restaurant but Christopher made it right and then took great care of us with a comp and wonderful attentive advice for our next two days. Nice that the room window was open-able for us to get a little springtime fresh air. Our room was on 16th floor and it was very quiet, no traffic noise.
Stayed 2 nights in Apr 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are small but clean and modern. The bed was nice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property, reasonable price, smooth transaction. Thanks.
Stayed 2 nights in Apr 2025

10/10 Excellent

Patty

Liked: Cleanliness
Staff is very helpful and nice. Did not like that the roof top was closed for the season. It’s the end of April! And other rooftops are open
Stayed 1 night in Apr 2025

10/10 Excellent

Blair

Stayed 1 night in Apr 2025

10/10 Excellent

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Great place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

Cynthia

Stayed 1 night in Apr 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in
Stayed 1 night in Apr 2025

10/10 Excellent

Elad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful stay! So convenient to Grand Central and Radio City Music Hall among many other attractions, shopping, and restaurants. I would absolutely stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

CHEN

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a very good experience!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Elad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

New and friendly

New place, great location, helpful and friendly staff. Would come back for sure when in Manhattan
Stayed 4 nights in Apr 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELLENT HOTEL - GREAT SERVICE

Great hotel! The room was immaculate and modern. Bed was super comfortable. Service was fantastic. Excellent location. Highly recommend!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Michele

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in Apr 2025

10/10 Excellent

Rovetta

Stayed 1 night in Mar 2025

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Dyembe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and the staff was great!
Stayed 1 night in Mar 2025

10/10 Excellent

Tida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safety and Comfort

Great for a solo trip! Felt safe and comfortable. Would return.
Stayed 2 nights in Mar 2025

10/10 Excellent

Vanessa

Stayed 1 night in Mar 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place
Stayed 5 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort

Awesome Stay!

Awesome hotel. Great stay in a great location. Would definitely recommend this hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and modern decor! Rooftop bar wasn’t super impressive and bathroom design was a bit odd but overall would stay again for a quick trip
Stayed 1 night in Mar 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service
It was alright . Bathroom small, beds comfortable. Elevators always full.
Stayed 4 nights in Mar 2025