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Grayson Hotel in the Unbound Collection by Hyatt

4.0 star property
VIP Access

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Photo gallery for Grayson Hotel in the Unbound Collection by Hyatt

Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Lobby
Exterior
Fitness facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
30 West 39th Street, New York, NY, 10018
  • Place, Bryant Park
    ‪1 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Grand Central Terminal
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, City View

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

8.4 out of 10
Very good
(17 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Empire View)

View from room

Room, 1 King Bed (Empire View)

8.4 out of 10
Very good
(10 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

View from room

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(15 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Grayson Hotel in the Unbound Collection by Hyatt

2 restaurants, 2 bars/lounges, and a 24-hour health club are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a meeting room, and concierge services.
Grayson Hotel in the Unbound Collection by Hyatt offers 296 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grayson Hotel in the Unbound Collection by Hyatt. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, 2 restaurants, and 2 bars are available. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Bryant Park and New York Public Library
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Grayson Hotel in the Unbound Collection by Hyatt also features a 24-hour health club, concierge services, and room service (during limited hours).

Smoking is allowed in designated areas at this 4-star New York hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Harta - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Bar Harta - Onsite bar. Open daily.
Tacalle - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.
CIMA - This rooftop bar specializes in American cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (USD 60 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bar Harta
  • CIMA
  • Harta
  • Tacalle

Things to do

  • 24-hour health club

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 28 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2022
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation (varies based on length of stay), plus a deposit of USD 150.00 per stay
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 60.00 per night(984 ft away; open 24 hours)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Grayson
Grayson Hotel
Grayson THE Unbound Collection BY Hyatt
Grayson Hotel in the Unbound Collection by Hyatt Hotel
Grayson Hotel in the Unbound Collection by Hyatt New York
Grayson Hotel in the Unbound Collection by Hyatt Hotel New York

Grayson Hotel in the Unbound Collection by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 696 out of 981 reviews
Rating 8 - Good. 185 out of 981 reviews
Rating 6 - Okay. 58 out of 981 reviews
Rating 4 - Poor. 28 out of 981 reviews
Rating 2 - Terrible. 14 out of 981 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Great location. Great staff. Small rooms, but still very nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Amy M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great!
Stayed 2 nights in Dec 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
Disliked: Amenities
Courteous staff. $6 water in room😡. Strange unfinished ceiling.
Why not finish the ceiling?
Stayed 2 nights in Dec 2025

8/10 Good

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Randall

Stayed 4 nights in Dec 2025

10/10 Excellent

Becky

Stayed 1 night in Dec 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location and room were great very clean. Room service has a bit of work to do asked for pillows and it took 2 phone calls than clean towels took 3 phone calls and 3 hours.
Stayed 3 nights in Dec 2025

8/10 Good

Ashley

Stayed 3 nights in Dec 2025

10/10 Excellent

Andrew

Stayed 3 nights in Dec 2025

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

George, SOUTHINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Great midtown location. Rooms are very small.
Stayed 1 night in Dec 2025

10/10 Excellent

Brian

Stayed 1 night in Dec 2025

6/10 Okay

Ian

Business traveller
Liked: Cleanliness
Disliked: Amenities
Elevators are terrible and simply can't cope with the amount of guests meaning you can spend an unreasonable amount of time to get to your room. One of the staff was quite rude to me and for no reason. Room service was mediocre. The room was clean and the location is great, but I won't be staying here again.
Stayed 4 nights in Dec 2025

8/10 Good

Michael, DYER

Travelled with family
Liked: Amenities, property conditions & facilities
with the lights under the bed, you could see that the floors were dusty....The lighting in the room is not great and with cloudy outside, the room I would say is not dark....the shower was awesome...nice pressure and a nice bathroom. Brunch was decent....staff was friendly...
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous atmosphere, lovely rooms, friendly and helpful staff, all around a great choice - right near Bryant Park as well so an extremely nice part of town
Stayed 4 nights in Nov 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice and comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Gretchen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service/staff, clean and comfortable room. Smallish rooms but served us well for a girls weekend to NYC where we were spending most of our time out and about. Location right off Bryant Park with proximity to everything was excelllemt!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Raya

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff and very cute and boutique hotel
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2025

10/10 Excellent

Chickory

Stayed 2 nights in Nov 2025

6/10 Okay

HEDWIG

Travelled with group
Liked: Cleanliness, staff & service
There was very little light in the room mainly in the bathroom. Also little storage room.
Stayed 3 nights in Nov 2025

6/10 Okay

Tahseer

Liked: Staff & service
Disliked: Amenities
The room was small and the ceiling was unfinished
Stayed 1 night in Nov 2025

10/10 Excellent

leoisick

Liked: Cleanliness, staff & service, amenities
The staff were great. From the moment we arrived until we left.
Stayed 3 nights in Nov 2025

10/10 Excellent

valerie, toronto

Liked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025