See all properties

Grayson Hotel in the Unbound Collection by Hyatt

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Grayson Hotel in the Unbound Collection by Hyatt

Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Meeting facility
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
30 West 39th Street, New York, NY, 10018
  • Place, Times Square
    ‪6 min walk‬
  • Place, Grand Central Terminal
    ‪6 min walk‬
  • Place, Madison Square Garden
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed, City View

View from room

Room, 1 King Bed, City View

8.4 out of 10
Very good
(17 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(17 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

View from room

Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.8 out of 10
Excellent
(34 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Roll-In Shower)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Double Beds (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Empire View)

View from room

Room, 1 King Bed (Empire View)

8.4 out of 10
Very good
(9 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Lunch and dinner served

Arlo Midtown

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 5,811 reviews
The price is €195
includes taxes & fees
28 Sept - 29 Sept
Arlo Midtown

About this property

Grayson Hotel in the Unbound Collection by Hyatt

Hotel with 2 restaurants, steps from Bryant Park
2 restaurants, 2 bars/lounges, and a 24-hour health club are available at this hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a meeting room, and concierge services.
Grayson Hotel in the Unbound Collection by Hyatt offers 296 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 55-inch Smart televisions come with premium digital channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Grayson Hotel in the Unbound Collection by Hyatt. During your stay, you're just a quick walk from 5th Avenue. Free WiFi in public areas, 2 restaurants, and 2 bars are available. Some of the pet-friendly amenities this property offers include food and water bowls and an off-leash area.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Amenities include a front-desk safe, meeting rooms, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Bryant Park and New York Public Library
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-leash area
There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Grayson Hotel in the Unbound Collection by Hyatt also features a 24-hour health club, concierge services, and room service (during limited hours).

Smoking is allowed in designated areas at this 4-star New York hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Harta - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Bar Harta - Onsite bar. Open daily.
Tacalle - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.
CIMA - This rooftop bar specializes in American cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation (varies based on length of stay), plus a deposit of USD 150.00 per stay
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.43 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 60.00 per night(984 ft away; open 24 hours)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Grayson
Grayson Hotel
Grayson THE Unbound Collection BY Hyatt
Grayson Hotel in the Unbound Collection by Hyatt Hotel
Grayson Hotel in the Unbound Collection by Hyatt New York
Grayson Hotel in the Unbound Collection by Hyatt Hotel New York

Grayson Hotel in the Unbound Collection by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 557 out of 798 reviews
Rating 8 - Good. 160 out of 798 reviews
Rating 6 - Okay. 45 out of 798 reviews
Rating 4 - Poor. 23 out of 798 reviews
Rating 2 - Terrible. 13 out of 798 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Ricardo

Disliked: Room comfort
Stayed 5 nights in Jun 2025

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

nice hotel, convenient location

Check in was easy and the front desk staff were excellent ! Very helpful and kind with all of our NYC questions. One of the elevators was broken and it took forever to go up and down using the other 2 that were working properly so that wasn’t great. The elevators had no AC and it was so hot in there and there was no music or white noise …making it rather awkward riding with complete silence. The hotel is apparently pet friendly and someone beside us had a very yappy dog so sound machine was needed for sleeping. The room itself was very clean, modern and comfortable. The gym was also very nice but doesn’t have a bathroom and again, the elevators were so slow so that wasn’t great if you needed to go to the bathroom before gym session was over. The restaurant was clean and inviting and the staff were excellent! Buffet was a little pricey but was good and seemed as fresh as a buffet could be with fresh fruit, pancakes, eggs, bacon, yogurt and oatmeal. There is a refillable water station located in the lobby so that was nice, especially with the record breaking heat NYC is experiencing. Coffee in room only has 2 creamers so if you like cream, ask for more at the desk when you check in. 🙂Very convenient location!
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’ll be back

First time stay. Loved it. Will definitely stay again. The staff was tremendous and the room, albeit NY small, was very well appointed. My TV remote control didn’t work, but I didn’t really have time to use the TV anyway. I liked the gym too. And the location was exceptional.
Stayed 1 night in Jun 2025

6/10 Okay

Jeffrey

Business traveller
Disliked: Staff & service
The Grayson does not have enough working elevators and front desk staff to support the hotel guests. I would not recommend staying there
Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geat size of the room
Stayed 5 nights in Jun 2025

8/10 Good

Joseph, Wellesley

Business traveller
Liked: Cleanliness, property conditions & facilities
It was great: clean, quiet, and super-convenient. Check-in was a bit of pain, but otherwise fine,
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We were able to check in early, which was a perk, but I wouldn’t say the city view is really a view. Pictures made it look like you something different. If you want city views, you have to be atleast above the 20th floor. Other notes: There are blinds to the shower near the beds (that was a little different) and breakfast doesn’t start until 7. Otherwise, location is great if you want to explore both upper east or lower manhattan
Stayed 3 nights in Jun 2025

6/10 Okay

Elizabeth

Business traveller
Liked: Property conditions & facilities, room comfort
Hotel was very nice , staff friendly and helpful however… The rooms were incredibly tiny. Being from New York I understand they are small, but not only were these small. They were also in need of a desk and mini fridge. We could not believe how basic the room was..
Stayed 2 nights in Jun 2025

10/10 Excellent

Brenda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Lots of restaurant options. Walkable to all the sights!
Stayed 4 nights in Apr 2025

10/10 Excellent

Sharon, Stamford

Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was nice! Would go back.
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Grayson hotel was great. The location is awesome. The staff is so helpful. The rooms are excellent- comfortable bed and pillows, updated bathroom. I will definitely stay here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly, Warwick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Stayed 3 nights in Jun 2025

8/10 Good

Kerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and spacious for NYC. Super clean and for the most part friendly staff. I did have an issue with them not getting back to me when I sent a message before we checked in asking for feather free pillows. Since they didn’t get back to me I had to call the front desk and the person I talked to seemed focused on other things and was short with me.
Stayed 2 nights in May 2025

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful. Felt Like home every time we returned. Elevators are a bit slow is my only comment!
Stayed 3 nights in May 2025

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Trevor V

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and beautiful Empire State Building view.
Stayed 4 nights in May 2025

10/10 Excellent

Lisa A.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
So clean and even though we got in really late, we were still greeted with a smile!
Stayed 1 night in Feb 2025

10/10 Excellent

Toks

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The room was small, but clean and comfortable with great amenities. The room service menu is delicious. The staff is incredibly kind, helpful and resourceful.
Stayed 5 nights in May 2025

10/10 Excellent

Deborah

Stayed 3 nights in May 2025

8/10 Good

Paige

Stayed 2 nights in May 2025