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The Hotel @ New York City

3.5 star property

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Room, 1 Queen Bed, Accessible
Business centre
Exterior
Lobby sitting area
Daily continental breakfast for a fee

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
161 Lexington Avenue, New York, NY, 10016
  • Place, Madison Square Park
    ‪6 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪43 min drive‬

Room options

Similar properties

Exterior
Hotel Edison Times Square
Manhattan
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.3 out of 5, Excellent, 5,856 reviews
The price is €184
includes taxes & fees
9 Aug - 10 Aug
Hotel Edison Times Square

About this property

The Hotel @ New York City

Along with a business center, this smoke-free hotel has concierge services and dry cleaning. Self parking is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
The Hotel @ New York City offers 114 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and complimentary toiletries.

This New York hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

During your stay at The Hotel @ New York City, you're just a quick walk from 5th Avenue. Features include free self parking, plus a business center and breakfast (surcharge).
  • Free wired Internet
  • Free self parking
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Within a 10-minute walk of 5th Avenue and Empire State Building
There's an onsite business center. The business-friendly The Hotel @ New York City also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. You'll have access to the health club at a partner property.

This 3.5-star New York hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking; discounts available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 per person

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per day
  • Resort fee: USD 40.16 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for first night rate plus taxes 72 hours prior to arrival for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ramada New York/Eastside Hotel
Ramada York/Eastside Hotel
Ramada York/Eastside
Ramada Eastside Hotel New York City
New York City Ramada
Ramada Hotel Eastside
Ramada New York City
The Hotel at New York City
Ramada New York/Eastside
The New York City New York
The Hotel @ New York City Hotel
The Hotel @ New York City New York
The Hotel @ New York City Hotel New York

The Hotel @ New York City Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 173 out of 555 reviews
Rating 8 - Good. 250 out of 555 reviews
Rating 6 - Okay. 71 out of 555 reviews
Rating 4 - Poor. 29 out of 555 reviews
Rating 2 - Terrible. 32 out of 555 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is currently a homeless shelter. We were not informed by Expedia even when we called about how to use the voucher that they provided us for this hotel.
Stayed 2 nights in Apr 2022
Verified

2/10 Terrible

Rosalie

this property is NOT a hotel!! It has been a local shelter for the LAST 2 YEARS!! no room was given me!
Stayed 1 night in Jan 2022
Verified

8/10 Good

Eugénie

Liked: Cleanliness, staff & service
We absolutely loved our room (we booked a family one to get extra space), the decoration was fantastic. Loved grabbing a tea downstairs whenever I fancied one! Overall a great experience. Only downside: we found a cockroach in our bathroom the first morning which drastically lowered the time we spent in the bathroom.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Anastasia.Gr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon séjour à l’hotel ! L’hôtel est d’une propreté irréprochable , il profite de la meilleure situation en plein coeur de NYC. La chambre est bien aménagée et nous disposons même d’une planche à repasser et d’un fer à repasser ainsi que d’un frigo et réveil ! Je recommande : vous pouvez réserver les yeux fermés
Stayed 6 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean the staff was helpful and respectful I would definitely stay again the hotel was really close to a lot of tourists places
Stayed 2 nights in Mar 2020
Verified

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. The hotel was clean and in a great location. The staff was very nice.
Stayed 1 night in Mar 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had a Queen bed and was rather small(about 12x12) but had a fridge and a safe. Overall OK room just think of it as European sized. One major drawback was the Wall A/C Unit. If you know Manhattan...sirens, horns(and New Yorkers love their horns) can go all night long. The wall A/C unit is like having a 3'x3' hole in the wall with a direct path for sound to enter your room. Have to actually turn the TV up when a larger vehicle goes down the street. When Police, Fire, etc go down.....you will wake up and conversation isn't possible.
Stayed 5 nights in Mar 2020
Verified

10/10 Excellent

Johnna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel stay

Everyone was incredibly nice!
Stayed 1 night in Mar 2020
Verified

6/10 Okay

MD

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Obe of few places woth ashtrays out front. They are uncomm9n it seems.
Stayed 5 nights in Mar 2020
Verified

10/10 Excellent

LUCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

i siamo trovati molto bene

Hotel bellissimo, comodo e accogliente. Ci tornei davvero volentieri
Stayed 5 nights in Mar 2020
Verified

2/10 Terrible

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
you have transitioned from Apple Core Hotels into something international, and the staff won't tell you the identity. how bad is that? and you have mostly eliminated breakfast (not that good to start with, but...) and the little pad memos are fewer in pages, and have no identity at the bottom. just how bad, and objectionable, is this? pretty bad,i would say. don't look for me as booking this anymore. and i will spread the word, you people. and, please do not respond in your usual hotel-ese, when you receive a complaint. you people i am done with.
Stayed 2 nights in Feb 2020
Verified

6/10 Okay

Lee

Liked: Cleanliness, property conditions & facilities, room comfort
호텔 도착해서 체크인 하는데 갑자기 보증금 제외 200달러를 더 결제하래서 좀 당황스러웠습니다 대충 부대시설 이용 비용이라는것 같았긴 했는데 예상하지 못했던 금액이라 당황스러웠습니다 앱에 나와있는 금액으로 계산 하시면 안될것같아요 전체적으로 호텔 로비는 그저 그랬지만 방은 아주 깔끔하고 좋았어요 하우스 키핑도 괜찮았습니다. 글고 욕조는 없습니다! 배쓰밤 안사가길 잘한것 같아요
Stayed 4 nights in Feb 2020
Verified

2/10 Terrible

Sp.

Disliked: Staff & service
I pay may reservation and they sold oyt my room. I did arrive and they send me to another Hotel because there was no room available eventhoug i have already pay it
Stayed 8 nights in Feb 2020
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación y comodidad de las instalaciones.
Stayed 5 nights in Feb 2020
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Meh.

Room looks much nicer in photos. Is EXTREMELY small and building hallways overall old looking. Our shower was not draining upon arrival. Maintenance has to come and put draino. Not satisfied with my over all stay. Towel wall rack was rocking so I couldn’t have lace my large towel on it out of fear it would fall off the wall! Shower is so small water sprays on floor so easily.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena localización y la limpieza excelente. Bastantes lugares para comer en sus alrededores. Very nice y volvería a ir.
Stayed 4 nights in Feb 2020
Verified

8/10 Good

Jeewon

Liked: Cleanliness, staff & service, property conditions & facilities

좋은 숙소

가격도 서비스도 위치도 좋았어요 하지만 저희 방문때만 그랬을 수도 있지만 공사 소리때문에 아침에 시끄러웠어요 그것만 아니면 너무 좋았습니다.
Stayed 6 nights in Feb 2020
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendablke

Muy centrico confortable
Stayed 9 nights in Feb 2020
Verified

4/10 Poor

WESLLEY

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Horrível atendimento

O atendimento dos funcionários foi péssimo.Logo na chegada do hotel o atendente já foi grosseiro. Entendo ser algo normal chegar no hotel assim que se chega na cidade. O check-in era às 15 horas e eu sabia disso. Então perguntei se o meu quarto estava pronto. Ele fingiu que olhou no sistema, pois nem digitou e nem tocou no mouse, e já me disse que o quarto não estava pronto. Perguntei um possível horário e ele me respondeu: "Qualquer horário após às 15." Perfeito. Sentei no sofá e fiquei aguardando. Pensei de ir mechendo no celular enquanto aguardava. Pedi a senha da internet e a resposta foi: "O seu check-in não foi feito por isso não posso lhe dar a senha." Até aí, tirando a cara feia e a grosseria, tudo bem. Devem ser as regras do hotel. Outros casais chegaram e pegaram seu quarto sem aquela grosseria e sem ter de esperar. Deu 15h e solicitei meu quarto. Ainda não estava pronto. Tive de esperar até 15h20. Aí começou a grosseria. Era troca de turno. Entrou outra senhora no lugar dele e estava nos tratando bem. De repente o senhor (recepcionista) voltou da sala interna, cochichou algo no ouvido da senhora e, de repente, ela começou a nos tratar mal, dando ordens para não fumar que pagaria taxa e tudo o mais. Minha esposa disse: fique tranquila que nós não fumamos. A senhora voltou a fazer grosserias e dar má respostas, do nada. Absurdo. Péssimo atendimento, grosseiro e preconceituoso conosco.
Stayed 5 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

괜찮았어요

한국의 작은 모텔에 자는 느낌
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Verified traveller

Disliked: Room comfort

De los más ruidosos que he estado

Ruido durante toda la noche , aún estando en la planta 11
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good to major places. Not far to walk or uber.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Mommamoose74

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the room set up and wished they had eggs fior breakfast.
Stayed 4 nights in Feb 2020
Verified

6/10 Okay

AmberB

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The price of the hotel was good; however, there was a daily resort fee of $24 per day which put the price the same as better hotels, closer to midtown. The resort fee covered Wi-Fi, Breakfast and coffee. The coffee machine was 7-11 style and not that great. The Breakfast was terrible. Frozen waffles, toast and cereal is about all it offered. Next time I will skip the resort fee and stay at Marriott
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel bien situé

Hôtel bien situé, personnel agréable. Petit déjeuner basic, petit plus pour le distributeur de café, chocolat en libre service.
Stayed 7 nights in Feb 2020

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