8/10 Good
Melissa
6 May 2025
Excellent location and the staff (particularly Theodore the doorman and the wait staff in the restaurant) were warm, attentive and professional. Room was very clean and the linens and bed were very comfortable. There were issues, however. The elevators broke twice (in four days) which was unnerving to say the least. I also tried 3 times to call in-room dining one morning but no one answered. On the whole I was left with the impression that good people were trying very hard to keep up but needed more support and some much-needed attention to the facilities themselves.
Melissa
Stayed 4 nights in May 2025