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NEW YORKER BY LOTTE HOTELS

4.0 star property

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View from property
Creator video - submitted by Yana Tsi
Fitness facility
Meeting facility
3 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
481 Eighth Ave., New York, NY, 10001
  • Place, Madison Square Garden
    ‪2 min walk‬
  • Place, Macy's
    ‪5 min walk‬
  • Place, Times Square
    ‪10 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪32 min drive‬

Room options

View all photos for Metro Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Metro Room, 2 Double Beds

8.4 out of 10
Very good
(381 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Metro Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Metro Room, 1 Queen Bed

8.2 out of 10
Very good
(746 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Metro View Room, 2 Double Beds

View from room

Metro View Room, 2 Double Beds

8.0 out of 10
Very good
(177 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Metro View Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, desk

Metro View Room, 1 Queen Bed

8.2 out of 10
Very good
(332 reviews)
  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

View from room

Family Suite

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Queen Suite

Living area

Queen Suite

7.6 out of 10
Good
(7 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Double Beds

Metro Room, 2 Double Beds

Executive Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

NEW YORKER BY LOTTE HOTELS

Along with 3 restaurants, this smoke-free hotel has a fitness center and a bar/lounge. Wired internet in public areas is free. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
NEW YORKER BY LOTTE HOTELS offers 1050 accommodations with irons/ironing boards and complimentary toiletries. Pillowtop beds feature premium bedding. Business-friendly amenities include desks, safes, and phones. Bathrooms include shower/tub combinations. Refrigerators, hair dryers, and change of towels can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The sightseeing around NEW YORKER BY LOTTE HOTELS gets high marks from our customers. During your stay, you're just a quick walk from Madison Square Garden. Features include free wired internet, plus 3 restaurants and a gym.
  • Free wired Internet in some public areas
  • Enjoy a bite to eat at Tick Tock, a diner that serves American cuisine
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 4-minute walk from Macy's and 9 minutes by foot from Times Square
  • Cats and dogs welcome for a fee (restrictions apply)
There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 4 meeting rooms, and limo/town car service.

Wired Internet is free in public spaces. Event space at this hotel measures 25995 square feet (2415 square meters) and includes a conference center. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly NEW YORKER BY LOTTE HOTELS.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.
Tick Tock - This diner specializes in American cuisine and serves breakfast, lunch, and dinner.
Trattoria Bianca - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Butcher & Banker - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 60 per day); discounts available
  • Limo/town car service

Food and drink

  • Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 15 to 23 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Butcher & Banker
  • Tick Tock
  • Trattoria Bianca

Things to do

  • Gym

Family friendly

  • In-room cot
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (25,995 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 40 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1929
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Offsite parking is available at Dock Parking, 1 Penn Plaza (34th Street between 7th and 8th Avenue; for GPS location 250 West 34th street, NY 10119). Rates are calculated per 24 hours, with no in and out privileges. On the day of departure the vehicle must be retrieved at the exact time it was dropped off (or earlier) to avoid incurring additional charges.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night, plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 45.90 per accommodation, per night
The resort fee includes:
  • Business center/computer access
  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 23 per person
  • Nearby parking fee: USD 60 per day
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 30 per stay
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property has a strict no-smoking policy. Violators will be subject to penalties (USD 250).
Coffeemakers are available on request (USD 25 plus taxes per night).
Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

New Yorker Hotel New York

New Yorker Ramada Plaza

Ramada Plaza New Yorker Hotel

The New Yorker Hotel Hotel

The New Yorker Hotel New York

The New Yorker Hotel Hotel New York

NEW YORKER BY LOTTE HOTELS Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3215 out of 6726 reviews
Rating 8 - Good. 1631 out of 6726 reviews
Rating 6 - Okay. 1002 out of 6726 reviews
Rating 4 - Poor. 465 out of 6726 reviews
Rating 2 - Terrible. 413 out of 6726 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle Olivia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Location amazing. The room cleaning staff were 10/10.
Stayed 6 nights in Mar 2026

10/10 Excellent

DONNA

Travelled with family
Liked: Cleanliness, amenities
Staff
Stayed 6 nights in Feb 2026

10/10 Excellent

Hisayuki

Stayed 5 nights in Feb 2026

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, amenities
Muy Conforme!!! Nos atendieron muy bien desde el Principio, explicándonos todo de buena Manera y a pesar de que fue una sola noche nos sentimos bien, es cierto que es un hotel viejo, pero está en buenas condiciones a nosotros nos dieron una habitación con vista a la Ciudad en el piso 7 aparentemente renovada, en excelente estado, Todo limpio, nada de malos olores, nada de olor a cigarrillo! E inclusive habíamos pagado el Desayuno y no nos daba tiempo de comerlo Allí , ellos muy amablemente lo Colocaron en bolsas para llevar perfectamente separado! En Fin Súper Conforme!!! ♥️✨ Claro que los escogería de Nuevo!
Stayed 1 night in Feb 2026

8/10 Good

Santhosh K

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was like any other good hotel. Nothing special. The bathrooms are small and have no locks.
Stayed 1 night in Feb 2026

10/10 Excellent

Aubrielle

Stayed 1 night in Jan 2026

10/10 Excellent

ameria, Schenectady

Stayed 2 nights in Feb 2026

10/10 Excellent

Marcia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Grand entrance, easy fast checknin, friendly staff, dinner and starbucks handy, room tidy and pillows amazing!
Stayed 1 night in Feb 2026

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, amenities
Easy and fast check in.
Stayed 1 night in Feb 2026

8/10 Good

Kenneth T.

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good location older hotel with upgrade fee to stay in remodeled room. Nice place to stay for MSG events.
Stayed 3 nights in Dec 2025

10/10 Excellent

Eduardo

Stayed 1 night in Feb 2026

8/10 Good

Martha

Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Stayed 2 nights in Feb 2026

10/10 Excellent

Braeden

Stayed 2 nights in Feb 2026

8/10 Good

Alma

Stayed 6 nights in Feb 2026

6/10 Okay

Bethan

Stayed 1 night in Nov 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was absolutely amazing ,only wish I'd had bathroom counter space.
Stayed 3 nights in Feb 2026

6/10 Okay

Sara

Travelled with family
Charming art deco property with in-house diner and Italian restaurant. Very close to Moynihan Train Hall. We experienced a very long wait for check in. Unsure if this is typically the case at 9:30 PM on a Saturday, but only 2 agents were staffing the desk and a third eventually came out to chat up the line of nearly 15 parties. He was very friendly. We stayed during an incredibly cold weekend, so the room's draftiness likely couldn't be helped due to the age of the building. Even with the heat turned to high, there was still a breeze at the windows. Our suite was clean and spacious for NYC. The housekeeping staff we encountered were all friendly and accommodating. Would likely stay again, if the weather is better, due to location and price.
Stayed 2 nights in Feb 2026

8/10 Good

Rebecca

Stayed 1 night in Feb 2026

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff was so wonderful, Linda at the desk could not have been nicer and more welcoming. Rooms are big for NYC and we got a great view of the Empire State Building. It's not a brand new hotel so you don't have cutting edge amenities, but everything worked and was clean. Having a good diner accessible from the lobby was a great bonus.
Stayed 1 night in Feb 2026

6/10 Okay

Jaimie

Travelled with partner
Liked: Cleanliness
The room was fine, small but did the job. However, it was so cold outside and the room was absolutely freezing unless the heat was blasting. The bathroom had no heat if the door was closed. Air was coming through the windows and the comforter on the bed was flimsy, not retaining enough heat to keep us warm at night.
Stayed 2 nights in Feb 2026

6/10 Okay

THEVANTHI

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room should at least have a microwave, kettle and a mini fridge to access the basic needs.Really disappointed !!!
Stayed 2 nights in Feb 2026

4/10 Poor

Nicola

Travelled with group
Liked: Cleanliness
Disliked: Amenities
The heat was off in my room when I arrived! It took 2 days to heat up and then the heat kept turning off. I went to the front desk several times to complain. I was overcharged for the hold on my credit card for extras and that was finally corrected on day 3. I was not offered any kind of credit. Very disappointing and not as good as last year when Wyndham was the owner of the Hotel! The location is great and that’s about it at the moment!
Stayed 3 nights in Feb 2026

8/10 Good

Galina

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, easy access, friendly staff. Thank you!
Stayed 2 nights in Feb 2026

6/10 Okay

Mary

Liked: Cleanliness
Disliked: Amenities
The hotel is recently purchased by Lotte,but already has a long history. Unfortunately with that history comes old drafty windows and few electrical outlets The building is beautiful; our room, while a bit small for two double beds, would have been comfortably sized for a single queen. We visited during a deep freeze, temperatures were in the single digits to teens. Our room thermostat was set to 74, but the heating was not keeping up with the cold permeating from our windows. Thankfully the hotel staff (thank you, José!) were incredibly responsive. We requested and received extra down blankets within 10 minutes of notifying the hotel of our cold situation, and they sent up the hotel engineer within the hour to work on the thermostat; our room was nice and cozy after that, easily keeping up with the draft. The only thing that peeved me was the $5 charge per bag if you wanted the hotel to store luggage before check-in or after check-out. I would think that, as a guest, luggage storage would be free; we're already paying for the room! If you wanted to check in early, they charge another $75, which I also found silly. If the room is ready, then let the guest in! So, overall: Old building does not do well with extreme cold, the hotel charges for silly things, but hotel staff were great.
Stayed 1 night in Feb 2026