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The Westin New York at Times Square

4.5 star property

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Photo gallery for The Westin New York at Times Square

Bar (on property)
Exterior
Bar (on property)
Lobby
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pet-friendly

Explore the area

View in a map
270 W 43rd Street, New York, NY, 10036
  • Place, Times Square
    ‪2 min walk‬
  • Place, Broadway
    ‪3 min walk‬
  • Place, Bryant Park
    ‪6 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪22 min drive‬

Room options

View all photos for Traditional Room, 2 Double Beds, City View

Traditional Room, 2 Double Beds, City View

Traditional Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(482 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, City View

8.8 out of 10
Excellent
(366 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Corner)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, City View (Corner)

9.6 out of 10
Exceptional
(11 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, City View

9.2 out of 10
Wonderful
(41 reviews)
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(42 reviews)
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 2 Double Beds (View)

8.6 out of 10
Excellent
(107 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(43 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Corner)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Corner)

8.8 out of 10
Excellent
(6 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 2 Queen Beds

8.4 out of 10
Very good
(124 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Corner

Grand Room, 1 King Bed, Corner

Grand Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed (View)

9.2 out of 10
Wonderful
(10 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Hearing Accessible)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed (Hearing Accessible)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

7.6 out of 10
Good
(12 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (View)

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(2 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

The Westin New York at Times Square

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
The Westin New York at Times Square offers 873 accommodations with iPod docking stations and safes. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the comfortable beds at The Westin New York at Times Square. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi in some public areas
  • Enjoy American cuisine while dining at Foundry Bar
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and comfy beds
  • Just a 4-minute walk from Times Square and 5 minutes by foot from Broadway
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 27 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 27756 square feet (2579 square meters) and includes conference space. A 24-hour fitness center, a library, and gift shops/newsstands are also featured at the luxury The Westin New York at Times Square. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM.
Foundry Bar - This bar specializes in American cuisine and serves dinner only.
Foundry Kitchen - This buffet restaurant specializes in American cuisine and serves breakfast only. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 65 per day)
  • Valet parking on site (USD 95 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 29 to 36 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Foundry Bar
  • Foundry Kitchen

Things to do

  • 24-hour gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27 meeting rooms
  • 27,756 square feet of conference space
  • Business centre
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 45 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 45.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 29 to 36 per person
  • Fee for in-room wireless internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 65 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Westin
Westin Hotel New York Times Square
Westin New York Times Square
Westin New York Times Square Hotel
Westin Hotel New York
Westin Times Square
The Westin New York At Times Square Hotel New York City
Westin New York City
New York City Westin
Westin Hotel
The Westin New York At Times Square Hotel City
Westin New York at Times Square
The Westin New York at Times Square Hotel
The Westin New York at Times Square New York
The Westin New York at Times Square Hotel New York

The Westin New York at Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3077 out of 4800 reviews
Rating 8 - Good. 1014 out of 4800 reviews
Rating 6 - Okay. 398 out of 4800 reviews
Rating 4 - Poor. 161 out of 4800 reviews
Rating 2 - Terrible. 150 out of 4800 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, staff super friendly and so helpful. Room was spotless. Great location for downtown exploring and for Broadway shows. Stayed here before and i have no doubt will stay here again
Stayed 4 nights in Nov 2025

6/10 Okay

Ken

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Long wait for checkin No refrigerator in the room Towels were rough I would expect better in midtown Manhattan
Stayed 2 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Aug 2025

10/10 Excellent

Gina

Stayed 1 night in Sep 2025

6/10 Okay

Elizabeth

Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Rita, Burlington

Travelled with family
Liked: Cleanliness, staff & service, amenities
I was expecting more from a Westin hotel. We requested a higher floor to avoid noise, but even on the 32nd floor the street noise at night was very disruptive and my kids had trouble sleeping. The beds were small and uncomfortable, and the bathroom was outdated with an extremely loud flush. For the price paid, the service and facilities did not meet expectations—overall, low value for money. On the positive side, the location was excellent—just steps away from Times Square, Broadway shows, bus tours, and plenty of dining options.
Bathroom
Room
View
Stayed 4 nights in Jun 2025

10/10 Excellent

Janice

Stayed 1 night in Aug 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, great location and very good room.
Stayed 3 nights in Aug 2025

6/10 Okay

Ligia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
We loved the location and amenities, restaurant, convenient store, and all other things they offered in the building. But the room was in terrible condition. THe furniture - the wood is peeling, broken, fridge was broken, closet door missing. It was in horrible shape. THey need to redo the room, paint, replace furniture , replace broken items
Stayed 2 nights in Aug 2025

4/10 Poor

Gabrielle

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Rude staff, lots of hidden fees!

I’ve stayed there before and this was by far my worst experience. From the moment you walk in everybody’s rude and trying to upsell you and rip you off.
Stayed 3 nights in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great but there was a daily $40 fee that you couldn't get out of. They said it was "New York tax". Other than that no issues and very safe!
Stayed 2 nights in Aug 2025

10/10 Excellent

Zhi Qing

Stayed 3 nights in Aug 2025

10/10 Excellent

Piyush

Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin, Llanrwst

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel. The gym was especially good. The staff were friendly and very helpful. Just one suggestion - there is a ‘Destination’ charge of approx $40 (inc taxes) per day charged to your account automatically. It was mentioned that if you buy food or drink from the hotel whilst you are there, then the hotel will credit you $20 each day you buy the food or drink. However, what they didn’t mention was that this $20 credit is NOT made if you pay cash for your food or drink. So it is important to charge food and drink to your room. Not a huge issue for us as we only paid cash once but would have been good if this was made clearer. Great hotel despite this.
Stayed 4 nights in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, the staff was super friendly, and we never had an issue :)
Stayed 4 nights in Aug 2025

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Staff member Mr. EDISON AND BELLMAN MR.BRIAN,MADE MY STAY SPECIAL, THEY WERE WELCOMEMING Made US FEEL AT HOME, BECAUSE OF THEM I WOULD Return Again !!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Teresa

Stayed 3 nights in May 2025

10/10 Excellent

Dunia

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2025

2/10 Terrible

Esther

Stayed 6 nights in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Room smelled faintly of smoke. Otherwise fine.
Stayed 2 nights in Aug 2025

8/10 Good

Randall Scott, Lilburn

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Omar Mohammed Abdallah

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Not clean at all Old Not worth the money spent
Stayed 2 nights in Aug 2025

2/10 Terrible

Omar Mohammed Abdallah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not clean Most of the staff are rude…few were nice!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Sandra Jean

Stayed 3 nights in May 2025