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The Crossroads Hotel, Newburgh

3.0 star property

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Photo gallery for The Crossroads Hotel, Newburgh

Front of property
1 bedroom, premium bedding, down duvets, in-room safe
Reception
1 bedroom, premium bedding, down duvets, in-room safe
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

View in a map
5 Lakeside Rd, Newburgh, NY, 12550
  • Ice Time Sports Complex
    ‪3 min walk‬
  • Resorts World Hudson Valley
    ‪3 min drive‬
  • Algonquin Park
    ‪5 min drive‬
  • Newburgh, NY (SWF-Stewart Intl.)
    ‪6 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Roll-in Shower

1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, Accessible Bathtub

1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio Suite

1 bedroom, premium bedding, down duvets, in-room safe

Executive Studio Suite

  • Sleeps 3
  • 1 King Bed

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About this property

The Crossroads Hotel, Newburgh

Hotel with free parking, a quick walk to Ice Time Sports Complex
A fitness center, a microwave in a common area, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, gift shops/newsstands, and ATM/banking services are onsite. Weekly housekeeping is available.
The Crossroads Hotel, Newburgh offers 124 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Crossroads Hotel, Newburgh. During your stay, you're just a quick walk from Ice Time Sports Complex. Free WiFi in public areas, free self parking, and a gym are available.
  • Free WiFi
  • Free self parking
  • Amenities include meeting rooms, a gift shop, and an elevator
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Ice Time Sports Complex and 8 minutes by car from Motorcyclepedia Museum
The Crossroads Hotel, Newburgh offers its guests a fitness center, gift shops/newsstands, and a fireplace in the lobby. WiFi is free in public spaces. The business-friendly The Crossroads Hotel, Newburgh also features room service (during limited hours), an ATM, and an elevator. Self parking is free.

This 3-star Newburgh hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Newburgh
Four Points Sheraton Newburgh Stewart Airport Hotel
Four Points Sheraton Stewart Airport Hotel
Four Points Sheraton Newburgh Stewart Airport
Four Points Sheraton Stewart Airport
The Crossroads Hotel, Newburgh Hotel
The Crossroads Hotel, Newburgh Newburgh
The Crossroads Hotel, Newburgh Hotel Newburgh
Four Points by Sheraton Newburgh Stewart Airport
The Crossroads Hotel Newburgh Ascend Hotel Collection

The Crossroads Hotel, Newburgh Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 199 out of 541 reviews
Rating 8 - Good. 130 out of 541 reviews
Rating 6 - Okay. 91 out of 541 reviews
Rating 4 - Poor. 55 out of 541 reviews
Rating 2 - Terrible. 66 out of 541 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Evelin

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness
It was clean
Stayed 1 night in May 2025

8/10 Good

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute after having a horrible experience at the Ramada and was able to check in early. The hotel is nice and clean and pretty conveniently located. The staff was friendly. The only issue was that the air conditioning was not working in the room we were staying at. Had asked the front desk lady if maintenance could check it out but unsure if they actually did or not. But overall would definitely stay again!
Stayed 1 night in Jun 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The exterior and lobby of this property look nice, but the hallways and rooms are filthy and dilapidated. It’s loud and disgusting. Not suitable and certainly not worth the cost.
Stayed 1 night in Jun 2025

6/10 Okay

Mary, Manhattan

Travelled with family
The price was reasonable for the amenities, but the noise and loud partying on our hall was unpleasant. We tried to change rooms but we're told they were sold out. Maybe.
Stayed 1 night in Jun 2025

4/10 Poor

Nicola

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the environment was unsanitary and way too noisy. It was Not conducive for me and my partner
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was really good I really enjoyed it
Stayed 4 nights in May 2025

6/10 Okay

Lisa M

Stayed 1 night in May 2025

2/10 Terrible

Jake

Stayed 1 night in May 2025

2/10 Terrible

Donny

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was hands down the worst hotel ive ever seen in my life as i pulled into the parking lots got dirty stares from the "residents" waiting for the bus to bring their kids while smoking and drinking then as i walk in there is a blaring alarm that "cant be fixed" so we were put on the third floor i went to use the elevator and it was clearly very broken but i was experiencing ankle issues so i had no choice was then stuck in the elevator for 5 min once i got to my room there were two garbage cans full of a mystery "white sludge" right outside my room as i go into the room i try to use the toilet and it is clogged i try to call the front desk and the phone doesnt work so i have to hobble my way down the stairs to tell them the issues and was told "yeah the phone has been having issues and the elevator does that sometimes we had to leave so i brought my things with me assuming they wouldnt be able to fix the toilet (i was correct) they then put us on the other side of the hotel that side was just as dirty and loud with children and people screaming all night the next morning for checkout i go down and there is no one at the desk after waiting 5 min with someone behind me i decide to call thinking it would alert someone a old angry woman comes walking around the corner asking "are you calling here" i told her yes she then made up a story about helping a guest who fell and gave me a attitude because shes inept at her job shes unfit for human interaction DO NOT STAY HERE NOT SAFE
Stayed 1 night in May 2025

10/10 Excellent

Mirna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comftarble beds, Clean amenity, nice staff. I was pleased with the service.
Stayed 1 night in May 2025

8/10 Good

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Was a good place to stay overnight.
Stayed 1 night in May 2025

8/10 Good

Rhonda

Stayed 1 night in May 2025

8/10 Good

Lionel

Yes I ĥuu u
Stayed 1 night in May 2025

6/10 Okay

John M

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Good value

It was a good value. Some furniture was not in the best condition, as well as molding. Overall we were satisfied but not vlown away.
Stayed 2 nights in May 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kevin

Disliked: Staff & service
Not the best stay. We were told check in *starts* at 3 and we’re told to come back in an hour to see if our room was ready. Desk person was a little rude about it. Almost late to the wedding we were attending as we had limited time once we got to our room. TV didn’t work, AC sounded like it was going to blow up. Would definitely choose another hotel in the future.
Stayed 1 night in May 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I was surprised walking in. Place was not updated. Furniture scratched , paint chipped. Elevator was not working right. Couldn’t get to the upper floor and had to take the staircase. Stair door was jammed up hard to open it. Room had no garbage bags. Barely any towels. Will never come back again.
Stayed 1 night in May 2025

6/10 Okay

Elizabeth

Stayed 1 night in May 2025

10/10 Excellent

christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quietness staff pleasant
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Stayed 1 night in May 2025

8/10 Good

hector

Liked: Cleanliness, property conditions & facilities
Overall good
Stayed 1 night in May 2025

4/10 Poor

Darleen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Checkin staff not friendly. We had to wipe down all surfaces and still didnt feel clean.
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in May 2025

6/10 Okay

Tiffany

Liked: Staff & service, amenities
Nice property, just needs some cleaning . My bathroom had a smell but otherwise good for a quick stay
Stayed 2 nights in May 2025

2/10 Terrible

Kelly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not stay at this hotel We did not tell safe and it was dirty and unkept with long term guest and children roaming the halls unattended
Stayed 1 night in May 2025