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The Crossroads Hotel, Newburgh

3.0 star property

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Relax in our outdoor seating area with comfortable furniture and lush greenery.
Restful retreat with a large bed and plush pillows.
Enter through a grand central entrance flanked by two wings, under a covered canopy supported by columns.
Enjoy a productive stay with a desk, flat-screen TV, and comfortable office chair.
Welcome to our reception area, featuring a well-stocked pantry and comfortable seating.

Popular amenities

  • Room service
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
5 Lakeside Rd, Newburgh, NY, 12550
  • Ice Time Sports Complex
    ‪3 min walk‬
  • Resorts World Hudson Valley
    ‪3 min drive‬
  • Algonquin Park
    ‪5 min drive‬
  • Newburgh, NY (SWF-Stewart Intl.)
    ‪6 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Roll-in Shower

1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, Roll-in Shower

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, Accessible Bathtub

1 bedroom, premium bedding, down duvets, in-room safe

Executive Room, Accessible Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Studio Suite

1 bedroom, premium bedding, down duvets, in-room safe

Executive Studio Suite

  • Sleeps 3
  • 1 King Bed

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  • Parking included
  • Free WiFi
  • Air conditioning
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About this property

The Crossroads Hotel, Newburgh

Hotel with free parking, a quick walk to Ice Time Sports Complex
A fitness center, a microwave in a common area, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a lobby fireplace, gift shops/newsstands, and ATM/banking services are onsite. Weekly housekeeping is available.
The Crossroads Hotel, Newburgh offers 124 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Crossroads Hotel, Newburgh. During your stay, you're just a quick walk from Ice Time Sports Complex. Free WiFi in public areas, free self parking, and a gym are available.
  • Free WiFi
  • Free self parking
  • Amenities include meeting rooms, a gift shop, and an elevator
  • Onsite recreation includes a gym
  • Just a 3-minute walk from Ice Time Sports Complex and 8 minutes by car from Motorcyclepedia Museum
The Crossroads Hotel, Newburgh offers its guests a fitness center, gift shops/newsstands, and a fireplace in the lobby. WiFi is free in public spaces. The business-friendly The Crossroads Hotel, Newburgh also features room service (during limited hours), an ATM, and an elevator. Self parking is free.

This 3-star Newburgh hotel is smoke free.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Built in 2015
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Hotel Newburgh
Four Points Sheraton Newburgh Stewart Airport Hotel
Four Points Sheraton Stewart Airport Hotel
Four Points Sheraton Newburgh Stewart Airport
Four Points Sheraton Stewart Airport
The Crossroads Hotel, Newburgh Hotel
The Crossroads Hotel, Newburgh Newburgh
The Crossroads Hotel, Newburgh Hotel Newburgh
Four Points by Sheraton Newburgh Stewart Airport
The Crossroads Hotel Newburgh Ascend Hotel Collection

The Crossroads Hotel, Newburgh Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 183 out of 479 reviews
Rating 8 - Good. 118 out of 479 reviews
Rating 6 - Okay. 74 out of 479 reviews
Rating 4 - Poor. 51 out of 479 reviews
Rating 2 - Terrible. 53 out of 479 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Stayed 3 nights in Apr 2025

2/10 Terrible

Tannyr

Business traveller
Disliked: Property conditions & facilities, room comfort

Worst hotel I have stayed at!

There are folks that live in this hotel full time. Because of this they have their children running up and down the hallways. One of them pulled the fire alarm on my first night it 12:30a. I will say the lady up front was amazing and put me in a part of the hotel, after I asked, that didn’t have as many families in it allowing me to get some rest. I will have to come back to newburgh for work again, I assure you I will not be booking with this hotel. P.s. the images to showcase this hotel are not actual images. It looks very run down in person!
Stayed 1 night in Apr 2025

2/10 Terrible

Eric

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was not worth the money and the hotel was nasty.
Stayed 1 night in Mar 2025

2/10 Terrible

Nicole

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Loud noises all night in the lobby, hallway and parking lot.
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location.

Great place. Conveniently located. Second stay. Late check in.
Stayed 1 night in Apr 2025

6/10 Okay

Eric

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Lots of people living here with kids
Stayed 1 night in Mar 2025

6/10 Okay

kakia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
There tv service was not working
Stayed 1 night in Mar 2025

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Walking in my room light fixture missing like bulb no broken tv screen dirty sheet from previous guest don’t know. Better hotel in the area for the money.
Stayed 1 night in Mar 2025

6/10 Okay

S.Vincent

Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Steven

Stayed 1 night in Mar 2025

8/10 Good

Franciscus, Bronx

Stayed 1 night in Mar 2025

2/10 Terrible

Douglas

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and convenient.

Very clean and modern. Convenient parking. Friendly staff. Laundromat 4 minutes away.
Stayed 1 night in Mar 2025

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Crossroads

The floor is the room was moist from a leak or steam cleaning. I could hear a leaking valve or faucet.
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds. Quiet and easy directions to location.
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Stayed 1 night in Mar 2025

10/10 Excellent

Tomás

Stayed 1 night in Mar 2025

10/10 Excellent

Kristi

Stayed 1 night in Feb 2025

2/10 Terrible

Delshon

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Jason

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Pick Another Hotel

I don't know where those 10/10 reviews are coming from. It looks nice from the photos and the beds themselves seemed clean but I draw the line at roaches in the tub at 7am. And all you get from the person at the desk is that she just works there. And no coffee at 7am either. I would keep going on, but that wouldn't be nice to all the tenants who live there. Whatever. Seriously! Pick another hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Kristi

Liked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Timothy

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Property you can tell had been partially renovated but it was little things like a hole in the wall from old thermostat and 2 holds in what used to be a bifold door. Maintenance of the property would go a long way. This was a last minute booking so it’s possible that the room was all that was available. Otherwise our stay was fine and reasonable
Stayed 1 night in Feb 2025

2/10 Terrible

Elisheba, FRESNO

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall shabby. There were live bugs in the bathroom. The toilet had a small leak. The wallpaper was peeling and there was food crumbs in the small foyer of the room under the microwave/refrigerator. The linens were clean and one of the beds was comfortable enough, mismatched headboards though. The carpet had unidentifiable stains. The staff was serviceable but not friendly. It seemed like a family was living there because we often saw them in the reception area. Would not stay again.
Stayed 2 nights in Feb 2025

8/10 Good

Micah

Liked: Cleanliness
Clean. No problems
Stayed 1 night in Feb 2025

4/10 Poor

Uchechukwu

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This was a very outdated and practically rundown hotel. It's fairly inexpensive for a very obvious reason once you see the condition of their highest grade of room. For the price, it's okay, but expect 0 amenities, door handles missing, and holes in the wall. Staff is kind, but still would never book again
Stayed 1 night in Feb 2025