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Aparthotel

Quest Newcastle

4.5 star property

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Beach nearby
Apartment, 1 Bedroom | Living area
43-inch flat-screen TV with digital channels
Apartment, 1 Bedroom | Living area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi

Explore the area

View in a map
575 Hunter Street, Newcastle West, NSW, 2300
  • Place, NEX
    ‪2 min walk‬
  • Place, Newcastle Civic Theater
    ‪7 min walk‬
  • Place, Newcastle City Hall
    ‪7 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪23 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

43-inch flat-screen TV with digital channels

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for Apartment, 1 Bedroom

43-inch flat-screen TV with digital channels

Apartment, 1 Bedroom

  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

2 bedrooms, in-room safe, desk, laptop workspace

Apartment, 2 Bedrooms

  • Sleeps 4

View all photos for Apartment, 1 Bedroom

2 bedrooms, in-room safe, desk, laptop workspace

Apartment, 1 Bedroom

  • Sleeps 2

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | Private kitchen

Apartment, 3 Bedrooms

  • 96 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Single Beds

View all photos for Executive Apartment, 3 Bedrooms

Executive Apartment, 3 Bedrooms | Living area

Executive Apartment, 3 Bedrooms

  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

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About this property

Quest Newcastle

This smoke-free aparthotel features an indoor pool, a fitness center, and a hot tub. Other amenities include self parking, concierge services, and dry cleaning. Each apartment has 2 bedrooms and offers free WiFi and a balcony. Guests will find a kitchen with a refrigerator, an oven, a microwave, and a dishwasher. Limited housekeeping is available.
Quest Newcastle offers 64 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. 43-inch flat-screen televisions come with digital channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on weekdays only.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quest Newcastle. During your stay, you're just a quick walk from NEX. You'll find features like an indoor pool, a gym, and a hot tub. Built in 2000, this luxury aparthotel has 64 apartments on 10 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and 2 bathrooms
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from NEX and 8 minutes by foot from Newcastle Civic Theater
Quest Newcastle offers its guests an indoor pool, a hot tub, and a fitness center. The luxury Quest Newcastle also features a vending machine, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Newcastle aparthotel is smoke free.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (AUD 35 per day)
  • Limited on-site self parking

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • 2 bedrooms
  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per day

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 43-inch flat-screen TV with digital channels

Outdoor areas

  • Balcony

Laundry

  • Laundry detergent
  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • In the city centre
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 10 floors
  • 64 units
  • Built in 2000

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: AUD 35 per day
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Newcastle Quest
Quest Apartment Newcastle
Quest Newcastle
Quest Hotel Newcastle
Quest Newcastle Hotel Newcastle
Quest Newcastle Newcastle West
Quest Newcastle Apartment
Apartment Quest Newcastle Newcastle West
Newcastle West Quest Newcastle Apartment
Apartment Quest Newcastle
Quest Apartment
Quest
Quest Newcastle Aparthotel
Quest Newcastle Newcastle West
Quest Newcastle Aparthotel Newcastle West

Quest Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 284 out of 508 reviews
Rating 8 - Good. 177 out of 508 reviews
Rating 6 - Okay. 30 out of 508 reviews
Rating 4 - Poor. 11 out of 508 reviews
Rating 2 - Terrible. 6 out of 508 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Chris

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Kia

Stayed 2 nights in Dec 2025

10/10 Excellent

Bruce

Liked: Cleanliness, property conditions & facilities
good place
Stayed 2 nights in Dec 2025

8/10 Good

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Angus

Travelled with group
Liked: Cleanliness, property conditions & facilities
Awesome room - pool and spa facilities are great. Staff were very courteous and helpful. Would stay again
Stayed 1 night in Nov 2025

10/10 Excellent

Rachel

Travelled with group
Liked: Cleanliness, amenities
Wonderful Couldnt fault the staff or service. staff or serice.staff or service.
Stayed 3 nights in Nov 2025

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities
Freindly and accommodating staff. Easy to work in with. Convenient location
Stayed 1 night in Oct 2025

8/10 Good

Victoria

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a large 2 bed room apartment with a large living room and dining room that was well equipped. Getting access to the carpark was tricky at first as the street outside was full but a quick call to reception and it was way after that. Trolleys for room were handy but not always available. Good location to Honeysuckle and the tram and a nice walk to Nobby’s and the break wall. There is a pub or two nearby so a bit of background notice but not too bad at the back of the building.
Stayed 2 nights in Oct 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness
The property was being renovated .Our apartment was clean though the lounge was well past its use by date.lm sure this all eventuality will be replaced as they are renovating.The beds where clean and comfortable.Shower was good enough .Staff all lovely.Hunter street very noisy though it is city centre.Lots of lovely restaurants and bars close .Good parking.Lots of lovely big trees and bird life.
Stayed 4 nights in Oct 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, room comfort
Great stay for a show at The Civic theatre. Easy parking , friendly helpful staff. Convenient restaurant next door . Would stay here again
Stayed 1 night in Oct 2025

8/10 Good

Loreta

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room, some renovations occurring at the time.
Stayed 1 night in Oct 2025

8/10 Good

Maria

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are modern, clean and spacious
Stayed 1 night in Oct 2025

10/10 Excellent

Zi Cheng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were very very impressed with Quest Newcastle. Quest was very accommodating as we were travelling with an elderly and we requested a walk in shower (instead of a shower with a bath tub) and a shower chair - both were attended to professionally. Hospitality from the reception team was also amazing (special shoutout to Mia and Paris). The 2 bedroom apartments were just renovated and they were very clean and tidy. The only down side was the noise from the surrounding club that went on till 12 am on Saturday and the renovation works that started at 8 am on a Monday (but we were given notice of this prior to anyway). Overall I would still come back in the future!
Stayed 2 nights in Sep 2025

10/10 Excellent

Christian

Stayed 1 night in Sep 2025

10/10 Excellent

Hakan

Stayed 1 night in Aug 2025

8/10 Good

Tim

Stayed 2 nights in Aug 2025

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, where very welcoming and made a great experience for an early check in as we had an early arrival from out of state, went well above and beyond. Rooms were comfortable and beds fantastic and pillows perfect.
Stayed 2 nights in Aug 2025

8/10 Good

Kitty

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Richardson

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tania

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Leigh-Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent size apartment. Very comfortable for family. Well appointed kitchen. Bedding very comfortable Bathrooms were a great size and good shower pressure. Wish we were staying longer to enjoy more.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Rachel

Stayed 3 nights in Jul 2025

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

Katie

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025