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Aparthotel

Quest Newcastle

4.5 star property

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Photo gallery for Quest Newcastle

Apartment, 1 Bedroom | Living area
Beach nearby
Fridge, microwave, oven, coffee/tea maker
Apartment, 1 Bedroom | Living area
Apartment, 1 Bedroom | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Washer
  • Dryer
  • Kitchen
  • Parking available

Explore the area

View in a map
575 Hunter Street, Newcastle West, NSW, 2300
  • Newcastle Civic Theater
    ‪7 min walk‬
  • Merewether Beach
    ‪2 min drive‬
  • Newcastle Beach
    ‪2 min drive‬
  • Newcastle, NSW (NTL-Williamtown)
    ‪24 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

43-inch flat-screen TV with digital channels, Netflix

Apartment, 1 Bedroom

  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

43-inch flat-screen TV with digital channels, Netflix

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 76 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 1 King Bed and 1 Queen Bed

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About this property

Quest Newcastle

Luxury aparthotel with a fitness center and an indoor pool
This smoke-free aparthotel features an indoor pool, a fitness center, and a hot tub. Other amenities include self parking, concierge services, and dry cleaning. Each apartment has 2 bedrooms and offers free WiFi and a balcony. Guests will find a kitchen with a refrigerator, an oven, and a microwave. Limited housekeeping is available.
Quest Newcastle offers 64 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies. 43-inch flat-screen televisions come with digital channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Quest Newcastle. During your stay, you're just a quick walk from NEX. You'll find features like an indoor pool, a gym, and a hot tub. Built in 2000, this luxury aparthotel has 64 apartments on 10 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from NEX and 8 minutes by foot from Newcastle Civic Theater
Quest Newcastle offers its guests an indoor pool, a hot tub, and a fitness center. The luxury Quest Newcastle also features a vending machine, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Newcastle aparthotel is smoke free.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (AUD 35 per day)
  • Limited on-site parking

Family friendly

  • Cot: AUD 5 per night

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • 2 bedrooms
  • Alarm clock
  • Bedsheets provided
  • Rollaway/extra bed: AUD 45 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Netflix

Outdoor areas

  • Balcony

Laundry

  • Laundry detergent
  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Vending machine

Location highlights

  • In the city centre
  • Near the boardwalk/promenade

Things to do

  • Gym
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 10 floors
  • 64 units
  • Built in 2000

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 5.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: AUD 35 per day
  • Crib (infant bed) fee: AUD 5.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Newcastle Quest
Quest Apartment Newcastle
Quest Newcastle
Quest Hotel Newcastle
Quest Newcastle Hotel Newcastle
Quest Newcastle Newcastle West
Quest Newcastle Apartment
Apartment Quest Newcastle Newcastle West
Newcastle West Quest Newcastle Apartment
Apartment Quest Newcastle
Quest Apartment
Quest
Quest Newcastle Aparthotel
Quest Newcastle Newcastle West
Quest Newcastle Aparthotel Newcastle West

Reviews

Quest Newcastle Reviews

9.0

Wonderful

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 271 out of 487 reviews
Rating 8 - Good. 169 out of 487 reviews
Rating 6 - Okay. 30 out of 487 reviews
Rating 4 - Poor. 11 out of 487 reviews
Rating 2 - Terrible. 6 out of 487 reviews

Reviews

8/10 Good

Katie

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sreesankar

Liked: Cleanliness, property conditions & facilities
I stayed at Quest Newcastle yesterday with my family, and it was a wonderful experience. The room was clean, spacious, and very comfortable. The staff were friendly and helpful, and the location is perfect. We really enjoyed our stay and would definitely recommend it to anyone visiting Newcastle. Great place for families!
Stayed 1 night in Apr 2025

8/10 Good

R

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A sensational stay, really enjoyed it, everything was close and convenient. Would recommend this to someone who would like a spacious, tidy and quiet place for travel!
Stayed 2 nights in Apr 2025

8/10 Good

Leonie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was great and staff friendly and helpful. We could here people above us walking around early in the morning which was the only not so great thing.
Stayed 1 night in Apr 2025

10/10 Excellent

Dylan

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kara

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Sean

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Pretty Noisy, quite close to a main arterial. There was also a bar downstairs which had music playing until quite late. It was however great for public transport and dining options.
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Pity about only 1 lift working, but a nice, clean and friendly place to stay
Stayed 2 nights in Feb 2025

8/10 Good

Siti Aisyah Binte

Travelled with family
Stayed 2 nights in Jan 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good price, large family apartment and close lots of cool areas. Easy to walk, get parking or trams around town. Only downside was that the gym is one machine, a treadmill and a bike
Stayed 1 night in Jan 2025

8/10 Good

Ralph

Liked: Cleanliness, property conditions & facilities
Very convenient lication Greatcstaff
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Raquel

Liked: Cleanliness, property conditions & facilities
Good location, neat and tidy rooms and the staff were accommodating and friendly.
Stayed 1 night in Jan 2025

8/10 Good

Melina

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff at check in (and pre-check in were helpful and friendly). Room was clean and they updated the layout to accomodate our teenage kids. My only complaint was that the bedroom and bathroom doors need greasing as they all squeaked very loudly.
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Liked: Cleanliness, room comfort

Exceptional Hotel

Always a great stay, this Hotel is central with the city.
Stayed 2 nights in Dec 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Helpful staff. Had a family room but bit annoying that main bedroom didn’t have ensuite and was only a queen bed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The only thing we didn’t like is that we had to pay for parking when it’s on the same site as the apartments.
Stayed 5 nights in Dec 2024

4/10 Poor

Lipika

Travelled with family
Disliked: Cleanliness, property conditions & facilities
very old place however front desk staff was very friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Rebekah

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean and well appointed. Exactly what we needed to reset for the next leg of our journey.
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient and great sized rooms
Stayed 1 night in Nov 2024

10/10 Excellent

DoKyung, Daejeon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I like the location for dining, parking, grocery nearby.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness
It’s ok , but only the lounge area has a split A/C , nothing but a fan in the bedrooms bit basic . Can’t really open the windows for air as it’s very noisy . Pool and gym quite disappointing and grimy you wouldnt go in and the gym is a bit of a joke . Pictures look way better than real life .
Stayed 1 night in Nov 2024

10/10 Excellent

Katreena

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Good value property in a great location.
Stayed 1 night in Oct 2024