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Conrad Jiuzhaigou

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Luxury
5.0 star property
9.8

Exceptional

Elegance nestled in natural splendour

Surrounded by the serene beauty of Jiuzhai Valley National Park, this luxurious hotel features elegant architecture and lush gardens. Unwind at the tranquil spa, savour exquisite cuisine at two on-site restaurants, and stay active in the 24-hour gym.

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Zhangzha Town, Ngawa Autonomous Prefecture, 623402
  • Place, Jiuzhai Valley National Park
    ‪1 min walk‬
  • Place, Zharu Temple
    ‪7 min drive‬
  • Place, Shuzheng Village
    ‪16 min drive‬

Room options

View all photos for Villa, 2 Bedrooms (Zhangzha)

Villa, 2 Bedrooms (Zhangzha)

Villa, 2 Bedrooms (Zhangzha)

  • Hill view
  • 302 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Villa, 3 Bedrooms (Jiuzhai)

Villa, 3 Bedrooms (Jiuzhai)

Villa, 3 Bedrooms (Jiuzhai)

  • Hill view
  • 460 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View

  • Garden view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Lake View

Deluxe Suite, 1 King Bed, Lake View

Deluxe Suite, 1 King Bed, Lake View

  • Garden view
  • 110 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Connecting Rooms)

Down duvets, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Connecting Rooms)

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Connecting Rooms)

Down duvets, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed (Connecting Rooms)

  • Hill view
  • 110 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Down duvets, minibar, in-room safe, desk

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Hill view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed | View from room

Premium Suite, 1 King Bed

  • Hill view
  • 110 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Connecting Rooms)

Presidential Suite, 1 King Bed (Connecting Rooms)

Presidential Suite, 1 King Bed (Connecting Rooms)

  • Hill view
  • 300 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Lake View

Down duvets, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Lake View

  • Lake view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds (Connecting Rooms)

Down duvets, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds (Connecting Rooms)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 50 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Premium Room, 2 Single Beds

  • Mountain view
  • 55 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 1 King Bed (Kiki Dino Family Room)

Family Room, 1 King Bed (Kiki Dino Family Room)

Family Room, 1 King Bed (Kiki Dino Family Room)

  • Mountain view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Conrad Jiuzhaigou

Along with 2 restaurants, this resort has a full-service spa and a 24-hour fitness center. WiFi in public areas is free. Other amenities include spa services, concierge services, and dry cleaning. Change of towels is available on request.
Conrad Jiuzhaigou offers 161 accommodations with minibars and espresso makers. Beds feature down comforters. A pillow menu is available. 49-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the resort include a 24-hour fitness center.
Guests can indulge in a pampering treatment at the resort's full-service spa.
During your stay at Conrad Jiuzhaigou, you'll be close to Jiuzhai Valley National Park. You'll find features like free WiFi in public areas, plus 2 restaurants and a full-service spa. This property offers pet-friendly amenities like an off-leash area.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Self-serve breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Steps from Jiuzhai Valley National Park and 10 minutes by car from Zharu Temple
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-leash area
There are 2 restaurants on site. Public spaces have free WiFi. Conrad Jiuzhaigou offers its guests a full-service spa and a 24-hour fitness center. The luxury Conrad Jiuzhaigou also features spa services, a garden, and concierge services.

Smoking is allowed in designated areas at this 5-star Ngawa Autonomous Prefecture resort.

For a fee, guests can enjoy self-serve breakfast daily from 6:30 AM to 10:30 AM.
沁·全日餐厅 - Onsite restaurant.
炙·特色餐厅 - Onsite restaurant. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:30 AM for a fee: CNY 188 for adults and CNY 188 for children
  • 2 restaurants

Restaurants on site

  • 沁·全日餐厅
  • 炙·特色餐厅

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Outdoors

  • Garden
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • Built in 2021
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CNY 600 per pet, per stay, plus a one-time cleaning fee of CNY 600
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 600.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately CNY 188 for adults and CNY 188 for children
  • Pet fee: CNY 600 per pet, per stay plus CNY 600 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 600.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Conrad Jiuzhaigou Resort
Conrad Jiuzhaigou Ngawa Autonomous Prefecture
Conrad Jiuzhaigou Resort Ngawa Autonomous Prefecture

Conrad Jiuzhaigou Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 19 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 0 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Pei Szu

Travelled with group
Stayed 3 nights in Oct 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a truly amazing time there. We enjoyed the peace and nice mountain view and air while in the hotel. What's better is it's right next to the Luneng town centre where it's easy to find restaurants and activities in the evening. Hotel staff were all great!
Stayed 2 nights in May 2025

10/10 Excellent

Weng

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful, tranquil, quite and restful
Stayed 2 nights in Apr 2025

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

DHILLON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts in China. Amazing hospitality and very friendly staff. Definitely recommend to all. Thank you again to all staff and management.
Stayed 2 nights in Apr 2025

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely stay at a lovely property

Loved our stay here. We traveled as a family of 8 ranging from age 7 to 75. It was off peak season though during the Christmas holidays so the hotel offered some holiday attractions despite having wound down for the off peak season. The restaurant situation was a little more limited bc of the off peak season.
Stayed 2 nights in Dec 2024

8/10 Good

Brian, Orlando

Travelled with family
Liked: Cleanliness, amenities
The property was nice and in a nice area for exploring. The staff didn’t really speak any English which made certain aspects challenging, but overall a nice place to stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chiqiang

Stayed 2 nights in Nov 2024

10/10 Excellent

Jianwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the room for my seniors. Vincent, Assistant Front Office Manager of the property shows his strong professionalism and valuable experience on dealing with cross boarding payment. Great care was granted by Conrad, by Vincent. Nice experience.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sin Yi

Stayed 1 night in Jul 2025

10/10 Excellent

Kachi Kaki

Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

rabia

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

lam

Stayed 2 nights in Dec 2024

10/10 Excellent

Ying Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent views with tranquility

Beautiful hotel with best mountain views. Quiet and nice ambient environment
Stayed 2 nights in Nov 2024

10/10 Excellent

WAI TONG

Stayed 2 nights in Oct 2024

10/10 Excellent

Sik Fai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is fine except the toilet ventilation seems not working! It’s not pleasant for the environment.
Stayed 2 nights in Oct 2024

10/10 Excellent

AURA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was excellent, the facilities are top and the food offer incredible, specially the desserts and seafood. The hotel transportation was also remarkable and on time, very close to the national parks and other tourist activities, we hope to go back at some time. Special mention to Sophie, Vincent and Darcy for their commitment and kindness. Kind regards Liliana and Nicolás.
Stayed 7 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Charmaine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

KWOK WAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023