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Hilton Jiuzhaigou Resort

4.5 star property

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Photo gallery for Hilton Jiuzhaigou Resort

Ecotours
Exterior
Kiko Dino Family Room | View from room
Interior
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Zhangzha Town, Jiuzhaigou County,, Aba Autonomous Prefecture, Ngawa Autonomous Prefecture, Sichuan, 623402
  • Place, Jiuzhaigou Natural Reserve
  • Place, Jiuzhai Valley National Park
    ‪13 min drive‬
  • Place, Zharu Temple
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed (Guest)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Guest)

  • 46 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Guest)

Premium bedding, minibar, in-room safe, desk

Twin Room (Guest)

  • 46 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

  • 46 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • 46 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

View all photos for Hilton Suite

Hilton Suite | Living area

Hilton Suite

  • 90 sq m
  • 1 bedroom
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Hilton Deluxe Suite

Hilton Deluxe Suite | Living area

Hilton Deluxe Suite

  • 138 sq m
  • 1 bedroom
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

  • 46 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Lake View Room

Premium bedding, minibar, in-room safe, desk

King Deluxe Lake View Room

  • 46 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Lake View Room

View from room

Twin Deluxe Lake View Room

  • 46 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

View all photos for Kiko Dino Family Room

Kiko Dino Family Room

Kiko Dino Family Room

  • 46 sq m
  • Hill view
  • Sleeps 3
  • 2 Single Beds

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About this property

Hilton Jiuzhaigou Resort

Luxury resort with 2 restaurants and a 24-hour front desk
This resort features 2 restaurants, a bar/lounge, and a complimentary children's club. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning.
Hilton Jiuzhaigou Resort offers 255 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Ngawa Autonomous Prefecture resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
At Hilton Jiuzhaigou Resort, you'll find features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi (speed: 25+ Mbps)
  • For dining with garden views, stop by 琼鸟大堂吧, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • 14 minutes by car from Jiuzhaigou Natural Reserve
  • Cats and dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this resort measures 29407 square feet (2732 square meters) and includes conference space. A complimentary children's club, a vending machine, and a garden are also featured at the luxury Hilton Jiuzhaigou Resort. The resort can provide concierge services and wedding services.

Smoking is allowed in designated areas at this 4.5-star Ngawa Autonomous Prefecture resort.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10 AM.
琼鸟大堂吧 - This lobby lounge overlooks the garden.
“開”全日餐厅 - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
麦中餐厅 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (CNY 40 per hour)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10 AM for a fee: CNY 158 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • “開”全日餐厅
  • 琼鸟大堂吧
  • 麦中餐厅

Things to do

  • Free children's club
  • Shopping

Family friendly

  • Free children's club
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 29,407 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Lift (198 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CNY 400 per pet, per stay, plus a one-time cleaning fee of CNY 400
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 300.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 158 per person
  • Fee for in-room wired internet: CNY 40 per hour (rates may vary)
  • Pet fee: CNY 400 per pet, per stay plus CNY 400 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hilton Jiuzhaigou Resort Ngawa Autonomous Prefecture
Hilton Jiuzhaigou Ngawa Autonomous Prefecture
Hilton Jiuzhaigou Ngawa Auton
Hilton Jiuzhaigou
Hilton Jiuzhaigou Resort Resort
Hilton Jiuzhaigou Resort Ngawa Autonomous Prefecture
Hilton Jiuzhaigou Resort Resort Ngawa Autonomous Prefecture

Hilton Jiuzhaigou Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 18 out of 24 reviews
Rating 8 - Good. 6 out of 24 reviews
Rating 6 - Okay. 0 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 0 out of 24 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room with a fabulous view to match. Staff were very courteous. Enjoyed our stay there. Picture shows the view from our room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Grace

Stayed 2 nights in Aug 2025

10/10 Excellent

Mun Fai Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the Family Suite which was beautifully decorated. Hotel was close to a shopping stretch just next door with many dining options. Dinner Buffet was sumptuous, a very good selection of wester and Chinese food. Staff were attentive and responded quickly to requests.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and relaxing resort. Staff is friendly and we also got a free upgrade to a room with the garden and hills view. There's a campfire outside the hotel each night. The hotel is about 15 mins drive away from the jiuzhaigou entry and you can easily catch a taxi from there. We enjoyed our stay and would recommend it.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

WENWEN, dandenong north

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic.
Stayed 2 nights in Oct 2024

8/10 Good

Sant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good experience.

10/10 Excellent

Ling

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort with very friendly and considerate staff.
Stayed 2 nights in Jan 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

the hotel is still very new and still being built. Everything is super clean. Staff is very helpful and friendly too.
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good choice.

The hotel is new and the rooms are comfortable and quite luxurious. The buffet restaurant is a nice environment but the breakfast/dinner food standard was just ok. Staff were good and spoke English. The only real downside to the hotel is that the local area is pretty much a building site, but this won't bother you too much as you can take a taxi easily to Jiuzhaigou.
Stayed 3 nights in Jun 2017

8/10 Good

HUI

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

SHENG RONG

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

YI

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“A great stay, and the food was pretty good too.”
Stayed 1 night in Feb 2025

10/10 Excellent

Kwok Hei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Zhenglong

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jimmy

Stayed 1 night in May 2023

10/10 Excellent

Rosa M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great.

The hotel is amazing, the service is exeptional, the food is also very good, the people is very kind.
Stayed 3 nights in Jun 2021

8/10 Good

hisayan, Tianjin

Travelled with group
Liked: Cleanliness, amenities
施設は清潔でいうことはありませんでした。 ただ、ヒルトンホテルだったら、食事でも感動できたら、というのが正直な感想です。 決して美味しくないというわけではありませんが、もっとレベルの高いものを期待していました。
Stayed 2 nights in Jan 2020

10/10 Excellent

MINSUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 깨끗하고 방이 넓고 좋아요 최고 입니다
Stayed 2 nights in Jan 2020

8/10 Good

Taka, Tianjin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
国慶節直前にオープンしたばかりだったので、ホテルもお部屋も綺麗。一般的なルームクリーニングなどのホテルサービスはまだまだ平均に追いついておらず、教育が必要。が、有名な観光地とは言え中国の田舎で英語を話せるスタッフがいるのは外国人にとっては重要なポイントだと思う。 九寨溝のチケットを事前にメールで問い合わせ、到着後も親身になってトライしてくれたが、国慶節期間、また地震後オープンしたばかりということもあってか結局観光出来なかったのは残念だった。外国人の個人での観光は不可能に近いのであれば(祝日期間)、今後はホテルでチケット購入可能などのサービスを期待したい！中国では難しいことはわかるけれど。。 九寨溝以外にも美しい観光地があり、かつスタッフも気持ちの良い対応の方々ばかりでとても良い滞在だった。今度こそ九寨溝を訪れたい！
Stayed 3 nights in Sep 2019