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Best Western Plus Hotel Massena Nice

4.0 star property

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Photo gallery for Best Western Plus Hotel Massena Nice

Reception
Junior Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request)
Lobby sitting area
Lobby sitting area
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
58 Rue Gioffredo, Nice, Alpes-Maritimes, 6000
  • Place Massena
    ‪1 min walk‬
  • Promenade des Anglais
    ‪5 min walk‬
  • Port of Nice
    ‪16 min walk‬
  • Nice (NCE-Cote d'Azur)
    ‪8 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking (Extra bed on request)

Superior Room, 1 King Bed, Non Smoking (Extra bed on request)

Superior Room, 1 King Bed, Non Smoking (Extra bed on request)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

Standard Room, 1 King Bed, Non Smoking (Twin bed on request)

8.2 out of 10
Very good
(31 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

Superior Room, 1 King Bed, Non Smoking (Twin bed on request)

8.8 out of 10
Excellent
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace

Deluxe Room, 1 King Bed, Non Smoking, Terrace

Deluxe Room, 1 King Bed, Non Smoking, Terrace

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony (Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking, Balcony (Twin bed on request)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request)

Junior Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request)

Junior Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

Deluxe Room, 1 King Bed, Non Smoking (Twin bed on request)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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Front of property

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4.5 out of 5, Wonderful, 1,001 reviews
The price is €327
includes taxes & fees
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About this property

Best Western Plus Hotel Massena Nice

Eco-certified hotel with a 24-hour front desk and a bar
Along with a bar/lounge, this smoke-free hotel has valet parking and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Best Western Plus Hotel Massena Nice offers 110 air-conditioned accommodations with fireplaces and minibars. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they can't get enough of Best Western Plus Hotel Massena Nice's great location. During your stay, you're just a quick walk from Promenade des Anglais. You'll find features like free WiFi in public areas, plus a bar and a business center. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Guests have great things to say about the location and the helpful staff
  • Steps from Place Massena and 7 minutes by foot from Promenade des Anglais
  • Cats and dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. You can enjoy a drink at the bar/lounge. A vending machine, multilingual staff, and concierge services are also featured at the eco-certified Best Western Plus Hotel Massena Nice. Parking is available for a fee.

This 4-star Nice hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Valet parking on site (EUR 35 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 20 for adults and EUR 20 for children
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1906
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fireplace
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.48 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 20 for children
  • Valet parking fee: EUR 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Massena
Massena Hotel
Best Western Plus Hotel Massena Nice
Best Western Plus Hotel Massena
Best Western Plus Massena Nice
Best Western Plus Massena
l Hotel Massena
Best Plus Massena Nice Nice
Best Western Plus Hotel Massena Nice Nice
Best Western Plus Hotel Massena Nice Hotel
Best Western Plus Hotel Massena Nice Hotel Nice

Best Western Plus Hotel Massena Nice Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 429 out of 1004 reviews
Rating 8 - Good. 393 out of 1004 reviews
Rating 6 - Okay. 111 out of 1004 reviews
Rating 4 - Poor. 39 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jaymar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Massena Nice

Everything was great. We have a great time at Hotel Massena in Nice. Staff were all friendly and accommodating.
Stayed 3 nights in May 2025

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

CAROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2025

8/10 Good

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel for many years. This year I felt more welcome than ever. Virtually all the staff spoke or understood a good level of English. The reception staff (including night manager) were polite, respectful and helpful. The breakfast staff were very kind too. An enjoyable stay. Thank you.
Stayed 4 nights in Apr 2025

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

SVETLANA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, prefect location
Stayed 4 nights in Mar 2025

10/10 Excellent

Shengming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Apr 2025

10/10 Excellent

ricky, middle village

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice renovation. But it’s not a real hotel. It looks like an Abnb.
Stayed 3 nights in Mar 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing staff!
Stayed 8 nights in Mar 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Imane

Stayed 1 night in Jan 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel In Nice!

we were pleased to be upgraded, and oncethey knew it was a special occasion they were lovely. the hotelis perfectly position to explore Nice.
Stayed 2 nights in Feb 2025

6/10 Okay

Gina, WINDHAM

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The breakfast was very good.It was extensive and plenteous. The first room we got was a bad Well then, they changed it to a different room, which was no better.The second room had a step up to the toilet and step up to the sink which was in a different room and that made it very difficult at night. The cleaning solution that used in the room was too perfumed and they had to bring in a special machine to clean the smell out so that we can breathe.
Stayed 4 nights in Jan 2025

10/10 Excellent

Julis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

John, Phoenix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Breakfast!

This hotel is great. The only negative aspect is there is no regulator for the water temperature in the showers. So you have to be ready for hot and cool water. The best breakfast so far in 6 weeks travel.
Stayed 3 nights in Dec 2024

6/10 Okay

Xiangjun

Liked: Cleanliness, staff & service
The room is ok. The breakfast is good. The Wi-Fi is terrible in the room. Hair conditioner was not refilled.
Stayed 3 nights in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Friendly staff, great location. Good breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

kwang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location. The hotel is very close to everything including Old Town, famous beach, excellent restaurants and safe for night walking. Specially, the front receptionists were so kind. I enjoyed very much.
Stayed 2 nights in Oct 2024

10/10 Excellent

mokhtar

Stayed 1 night in Oct 2024

8/10 Good

Reynaldo L

Liked: Staff & service, property conditions & facilities, room comfort

Excellent customer service

This is my second stay in Nice. Same hotel, but this time was different. Kudos to Yahya who gave me an excellent customer service during our stay. I called the front desk to complain about the rude guest staying in the room above us. At 1am in the morning, whatever he/ she was doing was walking around with heavy footsteps, dragging furniture ??? Interrupting our sleep. Yahya came to our room to verify the location…whatever he said or however he did it…the noise stopped! The picture of the tea he offered was to allow me to have a peaceful sleep. The caring extend to me was deeply appreciated. Thank you Yahya!
Stayed 4 nights in Oct 2024

8/10 Good

trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Paula Adora A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024