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Kazzhol Hotel Astana

4.0 star property

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Photo gallery for Kazzhol Hotel Astana

Massages
Creator video
A hotel room with a bed adorned with rose petals and towels arranged in swan shapes.
Restaurant
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
213, Balkantau Avenue, Astana, 010000
  • Place, Embassy of the United States, Astana
    ‪14 min walk‬
  • Place, Hazret Sultan Mosque
    ‪16 min walk‬
  • Place, Palace of Peace and Reconciliation
    ‪3 min drive‬
  • Airport, Astana (NQZ-Nursultan Nazarbayev Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, desk, and chair, a painting on the wall, and a patterned carpet.

Standard Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Room

A hotel room with a bed, a striped sofa, a desk with a computer, a TV, and a painting on the wall.

Luxury Room

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom

  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Minibar, in-room safe, desk, blackout curtains

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, and a chair.

Standard Twin Room

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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includes taxes & fees
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About this property

Kazzhol Hotel Astana

Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Kazzhol Hotel Astana offers 119 air-conditioned accommodations with minibars and safes. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Astana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
During your stay at Kazzhol Hotel Astana, you're just a quick walk from Schoolchildren's Palace. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Just a 3-minute drive from Palace of Peace and Reconciliation and a few minutes from Kazakhstan Ministry of Foreign Affairs
  • Airport shuttle service available for a fee
Kazzhol Hotel Astana offers its guests an indoor pool, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Kazzhol Hotel Astana. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star Astana hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Fergana - Onsite restaurant.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fergana

Things to do

  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Kazzhol
Kazzhol
Kazzhol Astana
Kazzhol Hotel
Kazzhol Hotel Astana
Kazzhol Hotel Astana Nur-Sultan
Kazzhol Astana Nur-Sultan
Kazzhol Astana
Nur-Sultan Kazzhol Hotel Astana Hotel
Hotel Kazzhol Hotel Astana
Kazzhol Hotel
Kazzhol Astana Nur Sultan
Kazzhol Hotel Astana Nur-Sultan
Kazzhol Astana Nur-Sultan
Kazzhol Astana
Hotel Kazzhol Hotel Astana Nur-Sultan
Nur-Sultan Kazzhol Hotel Astana Hotel
Hotel Kazzhol Hotel Astana
Kazzhol Hotel
Kazzhol Astana Nur Sultan
Kazzhol Astana Nur-Sultan
Nur-Sultan Kazzhol Hotel Astana Hotel
Kazzhol Hotel Astana Nur-Sultan
Kazzhol Astana
Hotel Kazzhol Hotel Astana Nur-Sultan
Hotel Kazzhol Hotel Astana
Kazzhol Hotel
Kazzhol Hotel Astana Hotel
Kazzhol Hotel Astana Astana
Kazzhol Hotel Astana Hotel Astana

Kazzhol Hotel Astana Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 54 reviews
Rating 8 - Good. 19 out of 54 reviews
Rating 6 - Okay. 3 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 2 out of 54 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

NATALYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel with very good breakfast!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Very clean. Friendly staff. Yhe beautiful pool and jacuzzi.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! They were able to accommodate all of our needs. Breakfast was great as well.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Mansoor M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved Baku. People were very friendly. Prices were very reasonable. Alyia the receptionist in this hotel was one of the best. She always went out of her way to help me. She is a big asset for the this stablishment!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Olga

Excellent experience
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Ehab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was too hot. And the condition does not work
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service. Highly recommend

Прекрасный отель. Отличный приветливый персонал особенно девушки на reception desk. Отель чистый. Завтрак шикарный.
Stayed 1 night in Mar 2025
Verified

8/10 Good

igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel , good location, Fergana resonant

Very good place, always stay here while in Nursultan, Very good food Fergana restaurant
Stayed 1 night in Nov 2021
Verified

10/10 Excellent

Gaukhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Казжол

Прекрасный отель, отличный завтрак, хороший ресторан в здании отеля.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Paul-F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel situated in the "old" town Astana ( not the new Astana build 1998 dibvided by the river ) as it was at 500lm from my meetings it was ok nice swimming pool and sauna by the way
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

EDUARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Хороший отель для деловой поездки

Отель хорошо отремонтирован. Везде чистота.Номер очень просторный, полностью укомплектован. Завтраки хорошие. Район не самый центральный, но до делового центра можно добраться за 10-15 минут. Персонал вежливый.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Niels Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt hotel i Astana

Fint indrettet hotel. Roligt. Rent. Pool, motionscenter så fine ud. Restaurant var rigtig god. Morgenmad udmærket/rigtig god Hotellet ligger lidt (50 min gang) uden for centrum. Udmærket vej /fortov at gå på hele vejen. (Taxa er også en billig mulighed) Fint standard hotel. Hjælpsomt personale. Vil gerne bruge hotellet igen.
Stayed 3 nights in May 2018
Verified

10/10 Excellent

Parkhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Понравился ресторан Фергана. Понравилась вежливая отношение персонала. Есть хорошие залы для проведения конференций. Отличный бассейн с сауной и джакузи. Не очень понравилось место расположения отеля. Отель находится далековато от центра города, приходилось пользоваться такси для деловых встреч в центре.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient, clean and reasonably priced Hotel

Convenient clean and reasonably priced. Staff is friendly and helpful. Good breakfast included in the rate.
Stayed 7 nights in Feb 2018
Verified

8/10 Good

max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money hotel in a strategic position to visit Astana.
Stayed 4 nights in Sep 2017
Verified

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel dall'ottimo rapporto qualità prezzo.

Posizione comoda per il lavoro e lo sport, personale cortese e molto disponibile. Bagno di grandi dimensioni
Verified

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Удобный и чистый Отель.

Было организованно ранее размещение, хороший ресторан, бар! Очень приветливый персонал.
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff and great value

Only stayed one night but arrived very early in morning on first day. Staff were extremely accomodating and you can pay a little extra for an early Check in. Excellent room, modern, clean and well equipped. Only praise for the staff and their hotel. Thanks
Verified

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Preiswertes Hotel mit sehr gutem 4-Stern Service

Hotel mit hilfsbereitem Personal und sehr gutem Restaurant. Die Zimmer sind gross und bequem. Das das W-Lan funktioniert einwandfrei. Viele Sehenswürdigkeiten sind in Gehdistanz.
Verified

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kazachischer Weg

Anreise gegen 8:00 Uhr, trotzdem Frühstück ohne Aufpreis erhalten. Busverbindung in die Stadtmitte ca. 10 Fahrt.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel bit of a dodgy location.

Just a quick stop over. It was a pleasure to have such excellent receptionists with very good English and all other staff in the hotel were fantastic, very friendly and efficient. It was hard to find and we did drive around for quite a while looking for it and the neighbourhood behind the hotel is not very nice certainly NO evening or even afternoon strolls
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Hotel mediocre,lejos del centrp pero con un personal de recepción muy bueno pero intentaban sacar dinero al cliente en cada cosa. Por 1h de early check-in cobraron la mitad de una noche sin avisar!
Verified

8/10 Good

Amer

Liked: Cleanliness, staff & service, property conditions & facilities

nice hotel/nice decor

the room was chilly - otherwise it was perfect - price was excellent - breakfast was reasonable
Verified

10/10 Excellent

MINJUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
객실이 너무 좋았습니다. 조식이 좀 허접했지만 서비스 룸상태는 very good.