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Novotel Bali Benoa

4.5 star property

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Photo gallery for Novotel Bali Benoa

3 outdoor pools, open 7:00 AM to 6:00 PM, free pool cabanas
1 bedroom, down duvets, in-room safe, desk
Couples treatment room(s), sauna, hot tub, body treatments, hydrotherapy
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk

Explore the area

View in a map
#70 Jalan Pratama, Tanjung Benoa, Nusa Dua, Bali, 80361
  • Tanjung Benoa Beach
    ‪1 min drive‬
  • Bali Nusa Dua Convention Centre
    ‪5 min drive‬
  • Nusa Dua Beach
    ‪6 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪18 min drive‬

Room options

View all photos for Beach Cabana, Beach Wing, Garden View

1 bedroom, down duvets, in-room safe, desk

Beach Cabana, Beach Wing, Garden View

  • 49 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing)

Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing)

Room, 1 King Bed, Terrace (Tropical,1 King Bed, Beach Wing)

  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Garden Wing)

1 bedroom, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed (Garden Wing)

8.0 out of 10
Very good
(7 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds, Terrace (Tropical Terrace Beach Wing)

Room, 2 Single Beds, Terrace (Tropical Terrace Beach Wing)

Room, 2 Single Beds, Terrace (Tropical Terrace Beach Wing)

  • 44 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds (Garden Wing)

1 bedroom, down duvets, in-room safe, desk

Family Room, Multiple Beds (Garden Wing)

10.0 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room, 1 King Bed, Pool Access (Garden Wing)

1 bedroom, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Pool Access (Garden Wing)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Garden Wing)

1 bedroom, down duvets, in-room safe, desk

Deluxe Room, 2 Single Beds (Garden Wing)

9.0 out of 10
Wonderful
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds

Family Suite, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View (Located in the Garden Wing)

1 bedroom, down duvets, in-room safe, desk

Deluxe Room, 2 Single Beds, Pool View (Located in the Garden Wing)

  • 42 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Pool View (Located In The Garden Wing)

1 bedroom, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View (Located In The Garden Wing)

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool Access

1 bedroom, down duvets, in-room safe, desk

Deluxe Room, 2 Single Beds, Pool Access

  • Sleeps 4
  • 2 Twin Beds

View all photos for Villa, 2 Bedrooms, Beachfront

1 bedroom, down duvets, in-room safe, desk

Villa, 2 Bedrooms, Beachfront

  • Sleeps 6
  • 2 Double Beds

View all photos for Villa, 1 Bedroom, Private Pool (Private Pool Beach Wing)

1 bedroom, down duvets, in-room safe, desk

Villa, 1 Bedroom, Private Pool (Private Pool Beach Wing)

  • 210 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Beach Cabana, Beach Wing, Ocean View

1 bedroom, down duvets, in-room safe, desk

Beach Cabana, Beach Wing, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 49 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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The price is €84
includes taxes & fees
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About this property

Novotel Bali Benoa

Family-friendly fun on the beach, with 3 outdoor pools
Catch some rays on Novotel Bali Benoa's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. Housekeeping is available on request.
Novotel Bali Benoa offers 187 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Beds feature down comforters. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In Balance Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Novotel Bali Benoa. During your stay, you're just a quick walk from Tanjung Benoa Beach. Features include free WiFi in public areas and free self parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine with ocean views at Uluwatu Restaurant, one of the property's 3 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Indulge with facials, aromatherapy, or hydrotherapy at In Balance Spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes a private beach, a gym, and bike rentals
  • Steps from Tanjung Benoa Beach and 12 minutes by car from Nusa Dua Beach
  • Airport shuttle service available for a fee
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Novotel Bali Benoa you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Art Deco hotel also offers a complimentary children's club, a children's pool, and a fitness center. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Nusa Dua hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Uluwatu Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Cocos Beach Restaurant - This beachfront restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Crocokiss Restaurant - This poolside restaurant specializes in international cuisine and serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Nanas Bar - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 18 per person
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cocos Beach Restaurant
  • Crocokiss Restaurant
  • Nanas Bar
  • Uluwatu Restaurant

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Rowing/canoeing
  • Shopping
  • Table tennis
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free supervised activities for children
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible airport shuttle
  • No lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Bali Benoa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 28.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 28.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Novotel Bali Benoa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 6:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Bali Novotel Benoa
Benoa Bali Novotel
Benoa Novotel
Novotel Bali
Novotel Bali Benoa
Novotel Bali Benoa Hotel
Novotel Bali Benoa Hotel Nusa Dua
Novotel Bali Benoa Nusa Dua
Novotel Benoa
Novotel Benoa Bali
Novotel Bali Benoa Hotel
Novotel Bali Benoa Nusa Dua
Novotel Bali Benoa Hotel Nusa Dua

Novotel Bali Benoa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 367 out of 812 reviews
Rating 8 - Good. 312 out of 812 reviews
Rating 6 - Okay. 94 out of 812 reviews
Rating 4 - Poor. 26 out of 812 reviews
Rating 2 - Terrible. 13 out of 812 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

sophia

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

pascal

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Professional photographer inside reception to capture special moment for was great for us. Rooms where always clean and well looked after.. Only downside 2nd pool was down for maintenance
Stayed 7 nights in Apr 2025

10/10 Excellent

Dewan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We stayed at Novotel Bali Benoa for 3 nights as a family of five and had an absolutely delightful experience. The hotel is perfectly set up for families — our kids especially loved the dedicated kids pool and the vibrant kids club, which gave us some time to relax while they had their own adventures. One of the most magnificent features of this hotel is its private beach — peaceful, clean, and just steps away from the resort. It really gave our stay that extra tropical charm. The food and drinks were enjoyable and reasonably priced. While the overall quality was good, we do feel there’s room for improvement in terms of variety and consistency of food offerings. The staff were all very friendly and welcoming throughout our stay. A special thanks to Aditiya, who went above and beyond by waiving our late check-out fee — a generous gesture that saved us around $100 AUD and truly left a lasting impression. Overall, Novotel Bali Benoa offers great value and warm hospitality in a beautiful beachfront setting. We’d definitely consider coming back for another family escape.
Stayed 3 nights in Apr 2025

10/10 Excellent

dominick, hagerstown

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent breakfast, friendly staff, bunk bed room was very great layout comfortable beds and mattresses
Stayed 3 nights in Mar 2025

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved everything!

Everyone is extremely friendly and accomodating. I was travelling alone with my two kids and no request is too big or too small. Very quiet and friendly. The hotel is not brand new, it’s a little bit run down, but still excellent condition. All pools are great for adults and lids. This is our second time in this hotel and won’t be the last one.
Stayed 12 nights in Mar 2025

10/10 Excellent

Candice

Stayed 12 nights in Jan 2025

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at the property and we love it here. The staff are wonderful and very helpful. The rooms are clean and tidy, comfortable beds and nice areas around the hotel. We will be back!
Stayed 7 nights in Jan 2025

8/10 Good

GEORGIOS

Liked: Cleanliness, staff & service, property conditions & facilities

Great Family Place with very kind personnel

I enjoyed my stay as everyone was kind, and very welcoming. The hotel is good with very minor things that needs attention. It’s an old Hotel but well maintained. New pool looks fantastic and the location is great.
Stayed 11 nights in Dec 2024

8/10 Good

Nidhi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice property and excellent staff, but hotel is in renovation so check before booking if everything is functional specifically swimming pool and restaurants
Stayed 2 nights in Nov 2024

10/10 Excellent

Argho

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property is just awesome.Great ambience and place to go with the family.Food is very good and overall cleanliness and hospitality of the staff is just so good and praiseworthy.A great place so come,relax and have a lovely vacation for all.
Stayed 5 nights in Nov 2024

10/10 Excellent

PROSENJIT

Liked: Cleanliness, staff & service, property conditions & facilities
Manager Devi is excellent and helpful. We will definitely comeback again.
Stayed 5 nights in Nov 2024

8/10 Good

Monika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food and pool near the beach was fantastic 👍😊
Stayed 5 nights in Oct 2024

6/10 Okay

Olivia

Liked: Staff & service
Stayed 10 nights in Oct 2024

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay; staff always happy to see you
Stayed 3 nights in Oct 2024

6/10 Okay

Tracy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property needs updating. We found the reception staff very rude compared to all the other staff. The location is beautiful but more choices of restaurants is required within the complex especially if you are all inclusive, the menu is small! I won’t be going back!!
Stayed 6 nights in Oct 2024

6/10 Okay

Matthew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location on the beach and clean rooms. Staff were friendly however we were continually harassed about our expenses during our stay. When we arrived we provided a credit card hold so that we could utilize the restaurants, room service and bar facilities. However throughout the stay we we received two letters in our room asking us to increase our credit hold, despite trying to increase our hold the day prior and being told $200 hold was more than enough. On one particular evening we received two phone calls after 8pm when our kids were trying to sleep asking us to come immediately and increase the hold. I went down to reception and paid off the entire account and we didn't use the restaurant or bars for the remainder of the stay. Not really sure why it operated like this but it put a dampener on our holiday.
Stayed 7 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the relaxed atmosphere of the resort
Stayed 6 nights in Oct 2024

8/10 Good

Fazia Mozmeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Bleddyn

Stayed 1 night in Sep 2024

8/10 Good

Bharti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Siew Cheng

Travelled with family
Need more options on choices of dining
Stayed 3 nights in Sep 2024

10/10 Excellent

FERNANDO

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Novotel Bali Benoa is an absolutely gem, we liked their facilities, breakfast selection, cleanness of the site and staff positive attitude from the guide who assist to cross the street to the front office desk. The hotel is located in a seclude area of Nusa Dua perfect for families with children who seek quietness but also next to the action of water sports. Due to the distance to the main facilities in the area private transport is normally needed, the good shops and restaurants are located few kms away. We had a great time at Novotel Benoa however I'd like to share an unusual case which called my attention. My kid wanted a cup of ice cream, we approached the shop only to realize that one scoop of it costed AUD $18, I thought at first that I was wrong with the conversion rate only to confirm that indeed that was the price, in my opinion that need to be reviewed. We also decided to visit the near by massage place due to the high costs of the therapy in the local facilities
Stayed 3 nights in Sep 2024

8/10 Good

Warrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not sure if I would recommend for young families

Novotel in Benoa was nice enough, but we enjoyed our stay at a smaller hotel in Kuta better. We found Novotel too expensive (which is a product of it being in Nusa Dua). We stayed there with our young children, but we found most of the other clientele were older folks, so we were worried about our children being too loud all the time. We also got a random knock on our door at 930pm one night from house keeping asking us if we wanted our bed made up (which was frustrating, because it woke our kids). I assume they accidentally came to the wrong room. Finally, while the room we stayed in was advertised as 2 single beds, the photos are a little misleading and they looked like 2 double beds (it was 2 single beds). Otherwise, the staff were very friendly and the hotel was clean!
Stayed 3 nights in Aug 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel great staff,clean,great pools. Lacked a bit of life in the evenings.
Stayed 15 nights in Jul 2024