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Bay Area Inn & Suites

2.5 star property

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Photo gallery for Bay Area Inn & Suites

Lobby sitting area
Premium bedding, memory-foam beds, desk, iron/ironing board
Reception
Free toiletries, hair dryer, towels, soap
Premium bedding, memory-foam beds, desk, iron/ironing board

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
24997 Mission Blvd, Hayward, CA, 94544
  • Place, California State University East Bay
    ‪13 min walk‬
  • Place, Alex Giualini Plaza Park
    ‪19 min walk‬
  • Place, Hayward City Hall
    ‪3 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, memory-foam beds, desk, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, memory-foam beds, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Mobility Accessible, Non Smoking

Premium bedding, memory-foam beds, desk, iron/ironing board

Room, 1 King Bed, Mobility Accessible, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About this property

Bay Area Inn & Suites

This smoke-free hotel features a 24-hour front desk, free self parking, and free WiFi in public areas.
Bay Area Inn & Suites offers 62 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Memory foam beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

During your stay at Bay Area Inn & Suites, you'll be within walking distance of Alex Giualini Plaza Park. Free WiFi in public areas and free self parking are available.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Just a 3-minute drive from Alex Giualini Plaza Park and a few minutes from California State University East Bay
WiFi is free in public spaces. Free self parking is available.

This Hayward hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • 2 floors
  • 3 buildings
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Doors are locked from 10:30 PM-6:30 AM. Guests arriving within these hours must use the check-in window located at the entrance of the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 21 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hayward

Comfort Inn Hotel Hayward

Hayward Comfort Inn

Quality Inn Hayward

Quality Hayward

Comfort Inn Hayward Hotel Hayward

Quality Inn Hayward

Bay Area Inn & Suites Hotel

Bay Area Inn & Suites Hayward

Bay Area Inn & Suites Hotel Hayward

Bay Area Inn & Suites Reviews

Reviews

6.0
Rating 10 - Excellent. 228 out of 1001 reviews
Rating 8 - Good. 190 out of 1001 reviews
Rating 6 - Okay. 158 out of 1001 reviews
Rating 4 - Poor. 161 out of 1001 reviews
Rating 2 - Terrible. 264 out of 1001 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

-Sandra

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bedding was worn with holes. The room had a bad smell.
Stayed 1 night in Feb 2026

2/10 Terrible

Gerardo

Stayed 1 night in Feb 2026

2/10 Terrible

Evanidia

Disliked: Cleanliness, staff & service, amenities
The room was extremely dirty, not at all what I expected. Ripped furniture, soiled and stained linen. Dirty bathtub. I had to go buy new sheets, comforter, pillow cases and towels. No one at tge front desk would answer the phone, I asked for a refund 3 times, finally asked twice to speak to the manager and even left a message to have manager give me a call back and never got a call from him. Overall everything was horrible. I will never stay there nor recommend it to anyone else. I give it a -10
Stayed 3 nights in Feb 2026

2/10 Terrible

Manuel

Stayed 1 night in Feb 2026

8/10 Good

Dennis

Liked: Cleanliness, amenities
Great staff. Fine room. But maintenance issues were needed. Bath tub had parts not installed. Walls needed patching. Bed was adequate. Shower noise from next door neighbors was evident. Fridge was working good. Small microwave. No carpeted floors. Safe area. Close to raod noise. Good parking. But affordable.
Stayed 1 night in Feb 2026

2/10 Terrible

Kamaljit

Business traveller, Travelled with partner
Don't come anybody in place too much derty and too much smalley room
Stayed 1 night in Feb 2026

2/10 Terrible

Kenya

Stayed 2 nights in Feb 2026

10/10 Excellent

Destiny

Stayed 1 night in Feb 2026

10/10 Excellent

Fakaanaua

Stayed 2 nights in Feb 2026

8/10 Good

Nicole

Stayed 1 night in Jan 2026

2/10 Terrible

Nicholas R

Stayed 3 nights in Jan 2026

6/10 Okay

LAKHWINDER

Liked: Amenities
Disliked: Cleanliness
good
Stayed 1 night in Jan 2026

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
All above everything was excellent
Stayed 1 night in Jan 2026

8/10 Good

Dennis

Liked: Staff & service
Nice hot water instantly. Noticable damage to the bathroom, plaster missing, some noticeable mold. Sheets on blinds that were damaged. Neighborhood seemed sketchy but no issues. Parked junk truck.
Stayed 2 nights in Jan 2026

4/10 Poor

Nicole

Stayed 1 night in Jan 2026

2/10 Terrible

Nathaly Mendez

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Everything was bad. The rooms smelled like urine and the bed too.
Stayed 1 night in Jan 2026

2/10 Terrible

Prisma

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Never again! From roaches to pubic hair on the toilet seat! The room felt disgusting and dirty. I had to go buy bed sheets at Ross to put over the beds. Not to mention the jammed room door that kept getting stuck And we were unable to open from inside and the outside broken windows. The TV did not work at all. The outside was all dirty, The office looks neater than the actual rooms. But i guess you get what you pay for. Stop being cheap and hire an actual housekeeper ! Overall not a good experience
Stayed 2 nights in Dec 2025

2/10 Terrible

Simione

Stayed 1 night in Dec 2025

2/10 Terrible

Stephanye

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly are stay was bot what we expected at all.. you’re better off stating at a motel. First night we receive the wrong room, i go back to the office to tell the guy and all he says is i don’t have no more single king rooms. So i tell him well i do not want a double bed as i did not pay for that. Then in a bad manner he goes back to the computer and magically now he has the room i booked. Customer service was awful. We get to the room and ofc after a long night of driving first thing i do is go to the bathroom and the bathroom did not flush at all. I then go back to the office to tell the front desk guy, he then comes to the room and lifts up the top part of the toilet to make it flush ad tells us that thats the way to get it to flush. The room was not clean at all and it smelled very bad when we came in. Also When we booked our room it said breakfast was included. Breakfast was not included it was closed. Office was barely open. To check out there was no one in the office just a bunch of cards at the window that people were leaving behind. Will not stay here again.
Stayed 2 nights in Dec 2025

2/10 Terrible

Jaspal, Castro Valley

Stayed 1 night in Dec 2025

2/10 Terrible

Roberto

Stayed 1 night in Dec 2025

2/10 Terrible

Natanael

Business traveller
Disliked: Cleanliness, property conditions & facilities
When I was here, I entered into a dirty room. Got us to change to the second floor. Room was still dirty with fill on the bed on the floor in the toilet in the bathroom. At this point I gave up and decided to bring my own blankets and clean when the front staff was useless. This was one of the most dirtiest hotels I’ve been at. Do better.
Stayed 1 night in Dec 2025

6/10 Okay

Alice

Travelled with partner
Liked: Amenities
I noticed a lot of mold in the shower area. The floor boards had gaps and the room had a strong awful smell. Once I turned on the AC, the smell went away. Other than those things, the place was OK.
Stayed 1 night in Nov 2025

10/10 Excellent

Willyman

Stayed 1 night in Nov 2025

2/10 Terrible

Caljanae

Disliked: Cleanliness, staff & service, amenities
Room was dirty, microwave broken, they promised to change it and never came back, wouldn’t answer the phone when I called (5x) and wouldn’t allow anyone in the lobby area. So when it was time to check out I was standing in the rain and no one ever came
Stayed 1 night in Nov 2025