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SureStay Hotel by Best Western Clermont Theme Park West

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Clermont Theme Park West

Outdoor pool
Reception
In-room safe, desk, laptop workspace, blackout curtains
Lobby
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
9240 US Highway 192, Clermont, FL, 34714
  • Place, Lake Davenport
    ‪9 min walk‬
  • Place, Magic Kingdom® Park
    ‪17 min drive‬
  • Place, Disney Springs™
    ‪17 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(66 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(37 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

Queen Room With Two Queen Beds - Non-Smoking

  • Sleeps 4

Standard King Room - Non-Smoking

  • Sleeps 2

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Reception
Serena Inn
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.9 out of 5, Good, 102 reviews
The price is €68
includes taxes & fees
16 Feb - 17 Feb
Serena Inn

About this property

SureStay Hotel by Best Western Clermont Theme Park West

Hotel with free parking, near Northeast Regional Park
This hotel features an outdoor pool, a 24-hour front desk, and a front-desk safe. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a vending machine.
SureStay Hotel by Best Western Clermont Theme Park West offers 50 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 32-inch LED televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western Clermont Theme Park West. During your stay, you'll be within walking distance of Lake Davenport. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 4-minute drive from Orange Lake Golf and 6 minutes from Northeast Regional Park
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. An outdoor pool, a vending machine, and a front-desk safe are also featured at the business-friendly SureStay Hotel by Best Western Clermont Theme Park West. Free self parking is available.

Smoking is allowed in designated areas at this Four Corners hotel.

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1992
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9 AM to 9 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Days Inn Theme Park
Days Inn Theme Park Hotel
Days Inn Theme Park Hotel Clermont West
Days Inn Clermont Theme Park West Hotel
Days Inn Theme Park West Hotel
Days Inn Theme Park West
Days Inn Clermont South Hotel Clermont
Days Inn Clermont Theme Park West Motel
Days Inn Theme Park West Motel
SureStay Hotel by Best Western Clermont Theme Park West Hotel
SureStay Hotel by Best Western Clermont Theme Park West Clermont

SureStay Hotel by Best Western Clermont Theme Park West Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 448 out of 1002 reviews
Rating 8 - Good. 305 out of 1002 reviews
Rating 6 - Okay. 127 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 80 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Rabindranauth

Liked: Cleanliness, amenities, property conditions & facilities
The bed cover had a large stain in the middle of the bed ,u can do with some updates
Stayed 4 nights in Nov 2025

6/10 Okay

Tammy

Business traveller
Liked: Staff & service
Disliked: Amenities
The decor was old fashioned, the bedspread smelled like cat urine, the bed and pillows were hard and the showerhead was horrible. It needs a good updating to get a better rating.
Stayed 1 night in Nov 2025

10/10 Excellent

Annunziata

Stayed 1 night in Nov 2025

8/10 Good

Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities
We didn't eat breakfast. The room was clean and comfortable.
Stayed 1 night in Nov 2025

6/10 Okay

Amelia

Travelled with family
Liked: Cleanliness, property conditions & facilities
The property itself was clean. However, the AC unit in my room was blowing hot air. I had to walk over to the front desk because the phone in the room was not working. I informed the front desk he then proceeded to inform me that it’s never happened before and someone would come at look at it. No one ever came to check my AC unit and I was very hot all night.
Stayed 1 night in Nov 2025

10/10 Excellent

Ronald or Maria

Stayed 7 nights in Oct 2025

10/10 Excellent

Chrizzia

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly, very flexible, this is the best budget hotel within the near areas of touristy zones- Orlando. And the breakfast aint bad at all! Simple and filling, LOVE the coffee
Stayed 6 nights in Oct 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great the front desk was very friendly and kind definitely will be back
Stayed 1 night in Oct 2025

10/10 Excellent

MARYANGELY, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Maribel

Liked: Cleanliness, staff & service
Disliked: Amenities
A lot of big signs.
Stayed 1 night in Oct 2025

8/10 Good

Amrita

Travelled with partner
Liked: Cleanliness, staff & service
Overall, we had a good stay. Staff was very helpful. Frankie was amazing, we arrived middle of the night, she provided lots of info, showed us where to grab something to eat, offer us water. Checking out was simple, the assisted manager guy was pleasant, provided more details for our next stay.
Stayed 3 nights in Oct 2025

8/10 Good

Cindy

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Room was super nice. Didn’t like the room being cleaned only once in 4 days. Had to get our own fresh towels. Coffee machine would of been nice in the room
Stayed 4 nights in Oct 2025

10/10 Excellent

JERRY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and great air con
Stayed 1 night in Oct 2025

6/10 Okay

Tyler

Travelled with group
Liked: Cleanliness, room comfort

Serviceable but could use improvement

The facilities are fine but the experience was mediocre at best. Customer service was good, but the actual stay was just serviceable. A little too out of the way in terms of location and not worth the money saved up staying at a little nicer hotel with a better location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
The room seemed like they were all renovated. Everything was clean. Front desk was nice. Just wish they would’ve had some type of protein for breakfast eggs or some type of meat to go along with the pancakes. I do believe people stay here long-term and they have their little chairs on the first floor, which was not to aesthetic otherwise everything was perfect
Stayed 5 nights in Oct 2025

8/10 Good

Nashaly

Travelled with partner
Liked: Cleanliness, amenities
Love it, all clean and friendly
Stayed 4 nights in Oct 2025

8/10 Good

Mrs. M.

Liked: Cleanliness, staff & service
Was on site due to 2 revivals... Da property is tucked away , it is kept clean n in well repair outside n inside... Da room it's self was clean n I can truly testify to dat cuz I'm extremely sensitive to dust n any smells especially smoke n it was on point. So glad cuz I've stayed in more popular well know hotels n gotten sick from dirty rugs, strong smoke smelling rooms dat said no smoking... Da pool was well maintained... IT was quiet n safe spot... My only complaint is dat da room advertised it had a coffee machine n it did not!!! I'm a tea drinker n latte n my husband must have coffee a few times a day n we came prepared wit r supplies for it... Had to go wit out wen needed n da coffee at office was very poor not to mention who wants to walk all da way to da office to get a nasty cup of a poor excuse for coffee, only available during office hours... So no late nite or early morning cup... Otherwise da room was comfortable n adequate for r needs... Would use Sure Stay hotel again if we was in dat area...Oh da price was reasonable n staff helpful worth a true recommendation...
Stayed 2 nights in Sep 2025

10/10 Excellent

Velma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay!

Quiet and calm, everything was good.
Stayed 1 night in Oct 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and cold Ac
Stayed 6 nights in Sep 2025

10/10 Excellent

Tamera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Place to Stay

The room was clean and the bed was comfortable. A/C worked just fine. The shower head could have been better, but it worked ok. The coffee was very good. It's a continental breakfast and is ok if you like pancakes, instant oatmeal or cereal.
Stayed 3 nights in Oct 2025

10/10 Excellent

Katelin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frankie was great she did beyond great! She came out and said hi to my family and even showed us where are room is at. Very proud of her
Stayed 2 nights in Sep 2025

8/10 Good

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Javontae

Stayed 1 night in Sep 2025

2/10 Terrible

William

Disliked: Cleanliness
Have bug problems did not stay at the property
Stayed 4 nights in Sep 2025