Ortygia Hotels with Spa

"The in-room WiFi wasn’t working and they said it wouldn’t be working. That the in-room was a third party and they had no control!! Out coffee table was about to fall apart. Maintenance did come to try and save it but they couldn’t. So we had to live with it for the duration of our stay. The bar was never staffed and we had to go search for someone to assist. This is not a 5 star or 4 star hotel. It is in desperate need of help"

"We rented two rooms. The staff were wonderful and very helpful! The location was excellent with great views of the sea and convenient walking distance to cafes and restaurants. We would have really liked to have a coffee maker in the room. We were not interested in the full breakfast, but would have liked to have coffee in our rooms without getting fully dressed, leaving the building and visiting the hotel's other building across the street just to have a cup of coffee. Also, the showers are really awkward to get in and out of because of the accordion glass doors. In one of our rooms, the drain must have been clogged, because the water filled up in the bottom of the shower and almost overflowed before the user was finished using the shower."

"The hotel is beautiful and the first night I was there I was in a really cool room with a loft. I left for a week and then came back and stayed another night. This time the room was underneath the restaurant and was super loud until well after 11 PM. But overall, it’s a lovely property and very well located."