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Comfort Hotel Osaka Shinsaibashi

3.0 star property

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Photo gallery for Comfort Hotel Osaka Shinsaibashi

Exterior
Standard Twin Room, 2 Single Beds, Non Smoking (with 1 Extra bed)
Lobby
Property amenity
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1-15-15 Higashi-shinsaibashi, Chuo-ku, Osaka, Osaka-fu, 542-0083
  • Place, Dotonbori
    ‪4 min walk‬
  • Place, Dotonbori Glico Sign
    ‪4 min walk‬
  • Place, Nipponbashi
    ‪14 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds, Non Smoking (with 1 Extra bed)

Standard Twin Room, 2 Single Beds, Non Smoking (with 1 Extra bed)

Standard Twin Room, 2 Single Beds, Non Smoking (with 1 Extra bed)

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Economy Twin Room 2

Premium bedding, desk, blackout curtains, iron/ironing board

Economy Twin Room 2

  • Sleeps 2

View all photos for Standard Twin Room - Non-Smoking

Standard Twin Room - Non-Smoking

Standard Twin Room - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Twin Room, 2 Single Beds, Non Smoking

Economy Twin Room, 2 Single Beds, Non Smoking

Economy Twin Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room 1

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Twin Room 1

  • Sleeps 2

View all photos for Double Economy, Non Smoking

Double Economy, Non Smoking

Double Economy, Non Smoking

8.0 out of 10
Very good
(22 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Twin Room, 2 Single Beds, Non Smoking

Economy Twin Room, 2 Single Beds, Non Smoking

Economy Twin Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Economy Double Room

Premium bedding, desk, blackout curtains, iron/ironing board

Economy Double Room

  • Sleeps 2

View all photos for Economy Twin Room 1

Premium bedding, desk, blackout curtains, iron/ironing board

Economy Twin Room 1

  • Sleeps 2

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About this property

Comfort Hotel Osaka Shinsaibashi

This smoke-free hotel features dry cleaning, laundry facilities, and a 24-hour front desk. Free continental breakfast and free WiFi in public areas are also provided. Additionally, express check-in, a front-desk safe, and a vending machine are onsite.
Comfort Hotel Osaka Shinsaibashi offers 214 accommodations with slippers and hair dryers. Beds feature premium bedding. Televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries.

This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Our customers tell us they enjoy the free breakfast at Comfort Hotel Osaka Shinsaibashi. During your stay, you're just a quick walk from Dotonbori. You'll find features like free WiFi in public areas and dry cleaning service.
  • Free continental breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, locker space, and laundry facilities
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Within a 15-minute walk of Dotonbori and Nipponbashi
Free breakfast is available daily. Public spaces have free WiFi. Comfort Hotel Osaka Shinsaibashi also features a vending machine, laundry facilities, and dry cleaning/laundry services.

This 3-star Osaka hotel is smoke free.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Pay films
  • TV with cable channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1100 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: JPY 1100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Hotel Osaka Shinsaibashi
Comfort Hotel Shinsaibashi
Comfort Hotel Shinsaibashi Osaka
Comfort Osaka Shinsaibashi
Comfort Shinsaibashi
Hotel Osaka Shinsaibashi
Osaka Comfort Hotel
Osaka Hotel Shinsaibashi
Shinsaibashi Hotel
Shinsaibashi Hotel Osaka
Comfort Inn Osaka
Comfort Osaka Shinsaibashi
Comfort Hotel Osaka Shinsaibashi Hotel
Comfort Hotel Osaka Shinsaibashi Osaka
Comfort Hotel Osaka Shinsaibashi Hotel Osaka

Comfort Hotel Osaka Shinsaibashi Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 241 out of 613 reviews
Rating 8 - Good. 242 out of 613 reviews
Rating 6 - Okay. 95 out of 613 reviews
Rating 4 - Poor. 25 out of 613 reviews
Rating 2 - Terrible. 10 out of 613 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Lakshya

Stayed 2 nights in Nov 2025

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our original room had mold. Staffed changed our room for us.
Stayed 4 nights in Nov 2025

8/10 Good

Abdul Aziz

Stayed 4 nights in Oct 2025

6/10 Okay

Alycia

Stayed 1 night in Nov 2025

8/10 Good

Melvin

Stayed 10 nights in Oct 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast buffet style, with Japanese and western options. Unlimited. Everything you need and eggs were fab
Stayed 1 night in Oct 2025

8/10 Good

josefina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i was charged more compared to what i should be paying for 3 nights
Stayed 4 nights in Oct 2025

8/10 Good

Bradley

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was incredibly helpful and the area is close to both the station and big shopping areas. Lots of food and convenience.
Stayed 4 nights in Aug 2025

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, relaxed place in a good location for downtown Osaka. Although the mattress was on a bit of a slope, the room was a very decent size with fresh towels supplied every day. Breakfast a bit limited but good quality. Being able to get free cups of tea in the library lounge all day was a nice touch.
Stayed 5 nights in Aug 2025

10/10 Excellent

May

Stayed 1 night in Aug 2025

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quite good. The staff was very friendly and helpful. The continental buffet breakfast which came with the booking was great. The rooms were very clean and comfortable. The hotel is also located in close walking distance to the Dontonbori area.
Stayed 5 nights in Jul 2025

10/10 Excellent

Reynaldo Morante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and easy access to everything
Stayed 4 nights in May 2025

10/10 Excellent

Alyssa

Stayed 4 nights in Apr 2025

10/10 Excellent

lucille

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location! It was close to everything. Perfect for families as well
Stayed 2 nights in Apr 2025

8/10 Good

Darrin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful with directions. Nice to include breakfast. Food was ok, more for the Japanese style. I enjoyed it.
Stayed 3 nights in May 2025

6/10 Okay

Dennis, Honolulu

Liked: Cleanliness, staff & service, property conditions & facilities
it was clean, decent breakfast, good staff, but midway between subway stations and while the immediate neighborhood has an authentic urban vibe, it is too far from visitor attractions. Very nice staff.
Stayed 6 nights in May 2025

10/10 Excellent

Arlan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are so friendly and accomodating.And the hotel is so accessible to fining and shopping.
Stayed 3 nights in Apr 2025

10/10 Excellent

Linh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

Zuri

Stayed 8 nights in Apr 2025

10/10 Excellent

Charlie phong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location.
Stayed 3 nights in Apr 2025

2/10 Terrible

Dave

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a comfortable room. Bathroom was so high of the regular floor and was tiny. Poor lighting no lamps wouldn’t recommend. If you just need to sleep and have a place for a bag is okay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for the price

Our stay was nice. The hotel was clean and the breakfast was great. Our only complaint was that it was very warm in the room. After asking the front desk, they did give us permission to open our window a little which made the room temperature very pleasant.
Stayed 2 nights in Feb 2025

4/10 Poor

Gianni

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Incredibly noisy in the hotel at all hours, very thin walls and people screaming up and down every floor. Everything inside felt very old and very cheap as well. The room was so stuffy and hot but they do not allow you to open a window. The staff was very kind and the location is perfect though. Will not stay again and would not recommend.
Stayed 10 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area for restaurants, bars & shopping
Stayed 2 nights in Feb 2025