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KUROMON Crystal Hotel

Property class: 3

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Photo gallery for KUROMON Crystal Hotel

A hotel entrance with a red and grey facade, a signboard, and a small garden area.
A hotel lobby with a reception desk, seating area, and a staircase leading to other floors.
A hotel room with two beds, a large wall mural, an air conditioning unit, and a window with curtains.
A store with shelves stocked with snacks and packaged goods, decorated with paper lanterns and a red banner.
A hotel corridor with dark doors, a colorful carpet, and a wall-mounted abstract painting.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Nipponbashi 1-13-9, Osaka, Osaka, 542-0073
  • Place, Kuromon Market
    ‪3 min walk‬
  • Place, Dotonbori
    ‪4 min walk‬
  • Place, Dotonbori Glico Sign
    ‪10 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪64 min drive‬

Room options

View all photos for Standard Double Room, Non Smoking

A hotel room with a bed, bedside table, desk, air conditioning unit, and a large window with curtains.

Standard Double Room, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a wall-mounted air conditioner, a bedside table with a lamp, and a large painting of Mount Fuji.

Standard Twin Room, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Mirable Bath ★ Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Mirable Bath ★ Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Double Room with Spa Bath, Non Smoking

A hotel room with a bed, bedside table, desk, air conditioning unit, and a large window with curtains.

Double Room with Spa Bath, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room, Non Smoking

A hotel room with three single beds, a large wall mural, a flat-screen TV, and a bedside table with a clock.

Triple Room, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Twin Room with Spa Bath, Non Smoking

A hotel room with two beds, a wall-mounted air conditioner, a bedside table with a lamp, and a large painting of Mount Fuji.

Twin Room with Spa Bath, Non Smoking

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Double Bed, Non Smoking

A hotel room with a bed, bedside table, desk, air conditioning unit, and a large window with curtains.

Basic Double Room, 1 Double Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

KUROMON Crystal Hotel

A microwave in a common area, a 24-hour front desk, and free WiFi in public areas are available at this smoke-free hotel. Other amenities include multilingual staff assistance and a vending machine.
KUROMON Crystal Hotel offers 69 accommodations with slippers and hair dryers. Each accommodation is individually decorated. Beds feature down comforters. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, toilets with an electronic bidet, and complimentary toiletries. This Osaka hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at KUROMON Crystal Hotel, you're just a quick walk from Dotonbori. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Japanese breakfast served daily for a fee
  • Amenities include a multilingual staff, an elevator, and a vending machine
  • Steps from Kuromon Market and 12 minutes by foot from Dotonbori Glico Sign
KUROMON Crystal Hotel offers its guests a vending machine, multilingual staff, and an elevator. WiFi is free in public spaces.

This 3-star Osaka hotel is smoke free.

For a fee, guests can enjoy Japanese breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: approximately JPY 1500 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

KUROMON Crystal Hotel Osaka
KUROMON Crystal Osaka
KUROMON Crystal
KUROMON Crystal Hotel Hotel
KUROMON Crystal Hotel Osaka
KUROMON Crystal Hotel Hotel Osaka

KUROMON Crystal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 174 reviews
Rating 8 - Good. 52 out of 174 reviews
Rating 6 - Okay. 14 out of 174 reviews
Rating 4 - Poor. 6 out of 174 reviews
Rating 2 - Terrible. 2 out of 174 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and lovely hotel. would definitely book again
Stayed 8 nights in Feb 2026
Verified review

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
The room was bigger than other hotels I stayed at in Osaka.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with nice location

The hotel is close to city center attractions and metro station. The staff was friendly and the size of the room was ok. Overall it is a good place to stay for catching flight the next day.
Room
Bathroom
Bidet
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel with nice location

The hotel is close to city center attractions and metro station. The staff was friendly and the size of the room was ok. Overall it is a good place to stay for catching a morning flight the next day.
Room
Bathroom
Bidet
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Quiet. Helpful staff. Rooms are small.
Verified review

10/10 Excellent

HyoungJin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room!
Stayed 6 nights in Nov 2022
Verified review

6/10 Okay

LIM JUN

Liked: Cleanliness, staff & service, property conditions & facilities
호텔깔끔하고, 조식 간단하고, 직원들 친절함. 가족여행으로 좋음, 일본시내 그리고 일본 특유의 작은 사이즈 방은 어쩔수 없음.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

還不錯的住宿選擇

旅館位置好，要去附近逛街購物或是用餐都很便利。旅館人員態度友善，辦理入住跟離開的過程都很快速順暢。房間以休息一晚隔天早上離開前往機場來說，沒有什麼可挑剔的地方。
房間
浴室
免治馬桶
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

地段不錯、交通便利的住宿選擇

旅館離地鐵站不遠，要去附近逛街購物或是用餐都很便利。旅館人員態度友善，辦理入住跟離開的過程都很快速順暢。房間的大小還可以（浴室很大），以休息一晚隔天早上離開前往機場來說沒有什麼可挑剔的地方。
房間
浴室
免治馬桶
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

KYU DONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 직원이 있는 쿠로몬 크리스탈 호텔

아주 친절하게 응대를 하여주신 한국인 직원 이OO 님, 덕분에 정말 편안하게 숙박할 수 있었습니다. 진심으로 감사드립니다.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

YECHAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
너무 친절하시고 편안하고 즐거운 시간 보냈습니다. 일본어가 안되는 어려운 상황에서도 도움을 주셔서 잘 해결했습니다 감사합니다
Stayed 3 nights in Aug 2023
Verified review

8/10 Good

Wong

Liked: Cleanliness, staff & service, property conditions & facilities
房間好細, 跟相片相差好大... 兩張單人床, 行李都不夠地方放 職員服務很好, 問路很協力
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

HSU MING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯
Stayed 1 night in Jan 2023
Verified review

2/10 Terrible

??

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
禁煙の部屋なのに、タバコの匂いで気持ち悪かったです。
Stayed 1 night in Nov 2022
Verified review

10/10 Excellent

Yukihiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適

お風呂の浴槽が他の同じようなクラスのホテルと比べて格段広いので　ゆったり入れて気持ちいいです。 周りも静かで、ぐっすり眠れます。
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

SHOICHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

シンプルで過ごし勝手のいいホテル

2021年12月31日に利用させていただきました。 当日別の宿泊施設にてデーユースを予約していたはずがホテルさん側の手違いでされておらず、以前より気になっていた「黒門クリスタルホテル」さんを訪ねました。ネットで調べるとこよりも先に飛び込みで予約の空室をお聞きしました。大晦日の12月31日にもかかわらず、数室空いていますとのことで「ネットでのご予約」をオススメしていただきました。大変親切で落ち着いたご対応でした。 部屋は「ダブルルーム(スパバス付)」でした。無駄な棚や物置はなく至ってシンプルな客室でした。 Wi-Fiも部屋ごとに設定とパスワードがあり、パソコン仕事・動画再生も快適でした。 今回は宿泊予約でデイユース使いでしたが、次回は一晩ゆっくり過ごしたいと思います。 ありがとうございました。
Stayed 1 night in Dec 2021
Verified review

8/10 Good

kazufumi

Liked: Cleanliness, staff & service, amenities
ダブルベットでしたがシングルのマットレスを並べたものなので隙間が気になりました。 結局片方に寄って寝たのでダブルを選択して損した気持ちになりました。 施設自体はキレイで周辺には食事や遊ぶ場所もあります。 （緊急事態宣言中でどこにも出ていませんが、、、） やはり都会なのでウーバーイーツの種類がすごくあるのも良かった。
Stayed 1 night in Sep 2021
Verified review

10/10 Excellent

KAJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

良かったです

時期的かもしれませんがあの値段で泊まれて大変満足しました 駐車場も目の前にありアクセスも問題なかったです ひとつ言わせていただきますと隣室の音が若干しててちょっと気になりました
Stayed 2 nights in Sep 2021
Verified review

6/10 Okay

GIOVANNI

It was ok.
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

KATSUYA

Liked: Staff & service, room comfort

お風呂のシャワーヘッドから漏れてる

シャワーが漏れてて使えなかった。 もう少し、大きな机が欲しい。部屋で食事をするのに不便でした。
Stayed 1 night in Jun 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

大満足でした。

清潔感があり、料金を考えると大満足でした。強いて言えばエアコンの暖房の効き具合がやや悪かったかなということですね。 また利用したいと思っています。
Stayed 1 night in Jan 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

便利で快適

ホテルの名前から、カップル用を間違って予約したかと心配でしたが普通のエコノミーホテルで快適でした。
Stayed 1 night in Nov 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

ゆったりできました。

トイレとバスがセパレートなのが何よりよかった。バスが広くてゆったりできた。
Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
綺麗で快適なホテルでした
Stayed 2 nights in Aug 2020