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Grupotel Playa de Palma Suites & Spa

4.0 star property

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Photo gallery for Grupotel Playa de Palma Suites & Spa

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Down duvets, minibar, in-room safe, desk
Lobby
Terrace/patio
3 bars/lounges, lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
C/ Ramal Ca na Gabriela, 4, Palma de Mallorca, Palma de Mallorca, Mallorca, 7600
  • Place, Hipotels Convention Centre
    ‪8 min walk‬
  • Place, Playa de Palma
    ‪8 min walk‬
  • Place, El Arenal Beach
    ‪16 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪6 min drive‬

Room options

View all photos for Junior Suite, Balcony

Down duvets, minibar, in-room safe, desk

Junior Suite, Balcony

9.4 out of 10
Exceptional
(14 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, Balcony, Pool View (Single Use)

Down duvets, minibar, in-room safe, desk

Suite, Balcony, Pool View (Single Use)

7.4 out of 10
Good
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Suite, Balcony, Pool View

Down duvets, minibar, in-room safe, desk

Suite, Balcony, Pool View

9.4 out of 10
Exceptional
(18 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Suite, Balcony, Pool View (2 Adults and 1 Child)

Down duvets, minibar, in-room safe, desk

Suite, Balcony, Pool View (2 Adults and 1 Child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Suite, Balcony (Single Use)

Down duvets, minibar, in-room safe, desk

Junior Suite, Balcony (Single Use)

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Suite, Balcony (Single Use)

Balcony view

Suite, Balcony (Single Use)

9.0 out of 10
Wonderful
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Suite, Balcony

Balcony view

Suite, Balcony

9.4 out of 10
Exceptional
(32 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Suite, Balcony (2 adults + 1 child)

Balcony view

Suite, Balcony (2 adults + 1 child)

10.0 out of 10
Exceptional
(2 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Bed

View all photos for Junior Suite, Balcony, Pool View

Down duvets, minibar, in-room safe, desk

Junior Suite, Balcony, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Balcony, Pool View (Single Use)

Down duvets, minibar, in-room safe, desk

Junior Suite, Balcony, Pool View (Single Use)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 1
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite, Private Pool (2 adults)

Private pool

Junior Suite, Private Pool (2 adults)

10.0 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Private Pool (Single Use)

Private pool

Junior Suite, Private Pool (Single Use)

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Junior Suite Prestige, Pool View (2 adults)

Down duvets, minibar, in-room safe, desk

Junior Suite Prestige, Pool View (2 adults)

9.8 out of 10
Exceptional
(12 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, Pool View (Single use)

Down duvets, minibar, in-room safe, desk

Junior Suite, Pool View (Single use)

10.0 out of 10
Exceptional
(4 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Suite Prestige (2 adults)

Suite Prestige (2 adults)

Suite Prestige (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Large Single Sofa Bed

View all photos for Junior Suite Prestige (2 adults)

Down duvets, minibar, in-room safe, desk

Junior Suite Prestige (2 adults)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite Prestige (1 adult)

Down duvets, minibar, in-room safe, desk

Junior Suite Prestige (1 adult)

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About this property

Grupotel Playa de Palma Suites & Spa

Family-friendly hotel with 2 restaurants and a full-service spa
This hotel features 2 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, 3 bars/lounges, and a fitness center are onsite.
Grupotel Playa de Palma Suites & Spa offers 311 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Grupotel Playa de Palma Suites & Spa. During your stay, you're just a quick walk from Playa de Palma. Features include free WiFi in public areas, plus 2 restaurants and 3 bars.
  • Free WiFi
  • Drinking and dining options include 2 restaurants, a poolside bar, and 3 bars/lounges
  • Buffet breakfast offered for a fee
  • Self parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the hot tub
  • Treat yourself to body treatments, facials, or hot stone massages at the spa
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes 4 outdoor tennis courts, a gym, and a steam room
  • Just a 2-minute drive from Playa de Palma and 6 minutes from El Arenal Beach
  • Local-area shuttle service available for a fee
Grupotel Playa de Palma Suites & Spa offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 2 meeting rooms available. An outdoor pool, a children's pool, and a hot tub are also featured at the family-friendly Grupotel Playa de Palma Suites & Spa. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.

Guests can enjoy buffet breakfast for a fee.
Restaurante Es Jardí - Onsite buffet restaurant.
Bar Salón - Onsite lobby lounge. Open daily.
Bistro Es Jardí - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.
Sky Restaurante - Onsite restaurant. Open daily.
Sky Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge)
  • Parking on site (EUR 10 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee: EUR 12 per person
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar

Restaurants on site

  • Bar Salón
  • Bistro Es Jardí
  • Restaurante Es Jardí
  • Sky Bar
  • Sky Restaurante

Things to do

  • 4 outdoor tennis courts
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Steam room
  • Tennis lessons

Family friendly

  • Children's pool
  • Indoor pool
  • Mini golf
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Ayurvedic treatments
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 4 floors
  • Built in 2004
  • Designated smoking areas
  • Electric bike charging
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Children under 16 years old are allowed in the spa from 11 AM to 1 PM and must be accompanied by an adult.
Property Registration Number H-PM-2856
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 2 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grupotel Playa Palma Suites
Grupotel Suites
Grupotel Suites Hotel
Grupotel Suites Hotel Playa Palma
Grupotel Playa De Palma Hotel Playa De Palma
Grupotel Playa De Palma Resort And Spa
Grupotel Playa De Palma Suites & Spa Majorca
Grupotel Playa Palma Suites Hotel
Grupotel Palma Suites & Spa
Grupotel Playa de Palma Suites Spa
Grupotel Playa de Palma Suites & Spa Hotel
Grupotel Playa de Palma Suites & Spa Palma de Mallorca
Grupotel Playa de Palma Suites & Spa Hotel Palma de Mallorca

Grupotel Playa de Palma Suites & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 501 out of 732 reviews
Rating 8 - Good. 177 out of 732 reviews
Rating 6 - Okay. 35 out of 732 reviews
Rating 4 - Poor. 12 out of 732 reviews
Rating 2 - Terrible. 7 out of 732 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Mirela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this place very clean, the beds could’ve been softer be very nice
Stayed 6 nights in Sep 2025

10/10 Excellent

Cynthia, Camuy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno rico incluido. Habitación limpia, espaciosa y cómoda. Me encantó.
Stayed 3 nights in Aug 2025

4/10 Poor

thomas

Liked: Cleanliness, property conditions & facilities
Not a user friendly property .
Stayed 1 night in Sep 2025

6/10 Okay

Deborah

Liked: Cleanliness
Disliked: Room comfort

Bland windowless corridors and no toiletries

We only stayed one night in a junior suite it was very basic white box and had no toiletries at all which I didn’t expect The bed was two singles separate beds separate duvets and was not comfortable The hotel is huge sterile and it did its purpose for one night wouldn’t stay again The hotel was very clean that was a positive it felt odd as you walk for a long time in windowless corridors to the rooms Not our type of accommodation was a one off tripnfor a holiday it’s blandness is not one for me
Stayed 1 night in Sep 2025

10/10 Excellent

Harvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast
Stayed 4 nights in Sep 2025

10/10 Excellent

Alberta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was lovely, the entire stay was really good and we didn’t want to leave. The spa facilities are actually quite impressive and entertainment (singer and guitarist) were really good. The atmosphere was lovely and the entire place literally smelt so good! Only con is that the place is a bit of a maze and we were quite far away so it took a little walking up and down to figure out best routes. But silverlining is there are enough pools that it never gets overly crowded.
Stayed 1 night in Sep 2025

4/10 Poor

Neil

Travelled with partner
Disliked: Amenities, property conditions & facilities
The design of this hotel is pretty bad. We have to walk almost 10 minutes only from front desk to our room. They have back side reception but they close it and door is not accessible. The gym hours is 10am - 8pm which is terrible, supposed to be 6am-11pm like most other resorts. Also, cleaning lady opened the door when I was changing for no reason! Cleaning team also left a pair of dirty gloves when we are back to hotel in the evening on our second night staying. I’d definitely not coming back to this hotel. You have to open front and back access, no one wants to walk 10 minutes to front door.
Stayed 3 nights in Sep 2025

10/10 Excellent

Samantha Hayley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, very friendly staff, fantastic facilities and most importantly it was peaceful!
Stayed 3 nights in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and quiet. Breakfast was fine though your coffee/tea was ordered through the waitress’s instead of a machine available. Short walk down to beach area with shops and restaurants. There was a handy supermarket 2mins away. 8mins in taxi from airport.
Stayed 4 nights in Sep 2025

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, room was grand. A good place for a laid back stay for a couple.
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, very clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Johann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of space in the pool areas, spa and restaurant. It never felt crowded. Very quiet room. Large hotel complex, had a bit difficulty finding the room initially.
Stayed 7 nights in Aug 2025

10/10 Excellent

Lissandra

Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
A good mid range spa hotel , nice rooms, great pools and huge spa facility with a good well equipped gym. Only ate breakfast but that was fine. 10 mins walk to the front . Would return if coming to that part of Majorca again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay here. The staff were awesome! Everything was great and easy. The only criticism is the staff at the Breakfast service. They were terrible.
Stayed 5 nights in Aug 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything. Just the wifi was not working in our rooms.
Stayed 5 nights in Aug 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Geoff

Stayed 4 nights in Aug 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place and relaxing, great customer service. Area is quiet so would be nice to have a bit more to do in the evenings like some entertainment
Stayed 3 nights in Aug 2025

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at this hotel, thoroughly recommend and will definitely look to return in the future.
Stayed 3 nights in Aug 2025

2/10 Terrible

Stephen

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
If you want to stay in a hotel with a construction site beside you this is the place . If you like 50 minutes to check in , please stay here. Should you want a twenty minute walk to the beach rather than 12, book here. Those looking for a smile on arrival or friendly reception staff should avoid . Breakfast was nice , landscape like the moon , house keeping excellent. Needs new management and Expedia should not be selling this place . Feels as if they have run out of money and culture of customer last .
Stayed 3 nights in Aug 2025

10/10 Excellent

Milica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, big room, very good breakfast
Stayed 4 nights in Aug 2025

10/10 Excellent

Angelique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Aug 2025

10/10 Excellent

Fatima

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love
Stayed 4 nights in Jul 2025