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Grand Hotel Piazza Borsa

4.0 star property

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Photo gallery for Grand Hotel Piazza Borsa

Interior entrance
Creator video
Courtyard
Exterior
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Via dei Cartari 18, Palermo, PA, 90133
  • Place, Via Roma
    ‪1 min walk‬
  • Place, Via Vittorio Emanuele
    ‪1 min walk‬
  • Place, Quattro Canti
    ‪3 min walk‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪33 min drive‬

Room options

View all photos for Economy Double Room

View from room

Economy Double Room

9.2 out of 10
Wonderful
(22 reviews)
  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Single Room

Premium bedding, down duvets, minibar, in-room safe

Executive Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Executive Double or Twin Room

9.0 out of 10
Wonderful
(15 reviews)
  • 17 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Executive Suite, 1 Double Bed

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double or Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Grand Hotel Piazza Borsa

Art Deco hotel with 2 restaurants and a full-service spa
This hotel features 2 restaurants, a full-service spa, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and valet parking.
Grand Hotel Piazza Borsa offers 127 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with satellite channels and pay movies.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and bidets. This Palermo hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Centro Aloe Spa. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Grand Hotel Piazza Borsa. During your stay, you're just a quick walk from Via Roma. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy Italian cuisine while dining at Kemonia
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to body scrubs, massages, or body treatments at Centro Aloe Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Teatro Massimo and Palermo Cathedral
Grand Hotel Piazza Borsa offers its guests a full-service spa, a sauna, and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1001 square feet (93 square meters) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at Grand Hotel Piazza Borsa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Palermo hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:30 AM.
Kemonia - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered valet parking on site (EUR 18 per day)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Kemonia

Things to do

  • Full-service spa
  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,001 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1574
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Cribs (infant beds) are available for EUR 20.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Uncovered valet parking fee: EUR 18.00 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT082053A19IJS2FHR
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Piazza Borsa
Grand Hotel Piazza Borsa Palermo
Grand Piazza Borsa
Grand Piazza Borsa Palermo
Piazza Borsa Grand Hotel
Grand Hotel Piazza Borsa Palermo, Sicily
Grand Hotel Piazza Borsa Palermo Sicily
Grand Hotel Piazza Borsa Hotel
Grand Hotel Piazza Borsa Palermo
Grand Hotel Piazza Borsa Hotel Palermo

Grand Hotel Piazza Borsa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 505 out of 873 reviews
Rating 8 - Good. 258 out of 873 reviews
Rating 6 - Okay. 69 out of 873 reviews
Rating 4 - Poor. 28 out of 873 reviews
Rating 2 - Terrible. 13 out of 873 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Nidhi

Great location. Grand but a bit tired looking. Buffet breakfast with variety but not high quality.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shah Nomair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Marion

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff were kind and professional at check in and gave us good recommendations for dining options in the hotel. Our room was lovely, spacious and clean. We enjoyed a very tasty dinner in the main hotel restaurant where we were greeted by friendly professional staff. The meal was delicious.
Stayed 1 night in Sep 2025

8/10 Good

Ket

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is of historical value. A converted convent with beautiful courtyard being well preserved. A unique hotel. Room is renovated and easy access to centre of Palermo attractions.
Stayed 3 nights in Sep 2025

8/10 Good

Peter J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Kin Liang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a great location and you can walk to all dining and shopping areas. It is a rather old property and it shows.
Stayed 2 nights in Aug 2025

10/10 Excellent

GREGORY, Totowa

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property in the middle of Palermo
Stayed 2 nights in Sep 2025

4/10 Poor

tracey

Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel is very well situated but is faded and in need of refurbishment. The water in the bath and showers was tepid at best
Stayed 4 nights in Sep 2025

4/10 Poor

Roberto

Disliked: Property conditions & facilities

Needs a lot of imp

Reception people nice , managers terrible Was charge to bring wine glasses to the room, 5 Euros Towels I supposed they used to be white now gray and hard , painful to dry yourself Servers in the restaurant can be nice
Stayed 3 nights in Sep 2025

8/10 Good

yuan

Stayed 1 night in Sep 2025

8/10 Good

Marie-Anne

Business traveller
Liked: Cleanliness, staff & service, room comfort

Great location basic hotel

The hotel is definitely faded grandeur. The best thing about it is its excellent location. Room was clean and bed comfy but every day the shower was only ever lukewarm; the door to my room didn't shut properly from the outside without being slammed very hard several times so in fact someone in housekeeping hadn't closed it properly. Staff are patchy - charming younger guy who was 5 star but others gruffer. Breakfast coffee wasn't great. Better to go to cafe Martorana few steps away. Too many big American tour groups.
Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Stayed 4 nights in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, helpful with directions. Great breakfast!
Stayed 1 night in Aug 2025

8/10 Good

Kin Liang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has very attractive old style charm. The neighborhood has many dining options.
Stayed 1 night in Sep 2025

10/10 Excellent

Monica, Holly Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Lepido

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Aug 2025

10/10 Excellent

Kerrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of Palermo, the restaurants, the markets - easy to walk 20m for a meal or a few hundred metres to see the sights. Great location, beautiful old building and rooms and helpful staff. Comfy beds and quiet.
Stayed 3 nights in Aug 2025

4/10 Poor

raymond

Disliked: Staff & service, property conditions & facilities
Terrible customer service go elsewhere
Stayed 3 nights in Aug 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful hotel and wonderful service. The only issue we had was a sewage smell in our hotel room. Don’t know what it was from.
Stayed 6 nights in Aug 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the hustle and bustle of the city without being involved, the hotel is clean and as the name suggests Grand. I enjoyed my stay and couldn't fault it.
Stayed 3 nights in Aug 2025

10/10 Excellent

camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was as described. It was in a perfect location. It’s a beautiful building with great historical significance. The staff were friendly and the breakfast that is included was amazing.
Stayed 1 night in Jul 2025

8/10 Good

Barry

Stayed 1 night in Aug 2025

10/10 Excellent

Gautam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to everywhere we wanted to visit
Stayed 3 nights in Jul 2025

8/10 Good

Rosemary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The only main issue was the bell man (porter ) in the day. He was extremly rude not pleasant at all all my encounters with him. Rude to the taxi driver just dumped our bags in front of the taxi and general antipatico. I also gave him a tip. Rare in italy and he was not thankful at all. This is in contrast to the nighttime bellman/porter vialegge who could not have been more polite and more helpful
Stayed 1 night in Jul 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 4 nights in Jul 2025