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San Paolo Palace Hotel

4.0 star property

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Photo gallery for San Paolo Palace Hotel

Food and drink
Property amenity
Outdoor pool, pool loungers
Meeting facility
Front of property

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Gym
  • Room service

Explore the area

View in a map
Via Messina Marine, 91, Palermo, PA, 90123
  • Place, Via Vittorio Emanuele
    ‪2 min drive‬
  • Place, Ballaro Market
    ‪4 min drive‬
  • Place, Palermo Harbour
    ‪11 min drive‬
  • Airport, Palermo (PMO-Punta Raisi)
    ‪37 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Double Room Single Use

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Minibar, in-room safe, desk, blackout curtains

Triple Room

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room

Minibar, in-room safe, desk, blackout curtains

Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

San Paolo Palace Hotel

Waterfront hotel with 2 restaurants and free breakfast
2 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite.
San Paolo Palace Hotel offers 280 accommodations with minibars and safes. Flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Palermo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at San Paolo Palace Hotel. During your stay, you're just a quick walk from Villa Giulia. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes a 24-hour gym
  • Just a 2-minute drive from Via Roma and a few minutes from Via Vittorio Emanuele
San Paolo Palace Hotel offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 21528 square feet (2000 square meters) and includes conference space. A rooftop terrace, multilingual staff, and a garden are also featured at the business-friendly San Paolo Palace Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star Palermo hotel is smoke free.

Guests are served free full breakfast daily from 7:00 AM to 10:00 AM.
ANTARES - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • ANTARES

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 21,528 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 14 floors
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 2 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT082053A1K9RZGD3I
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

San Paolo Palace
San Paolo Palace Hotel
San Paolo Palace Hotel Palermo
San Paolo Palace Palermo
San Paolo Palace Hotel Centro Congressi Palermo, Sicily
San Paolo Palace Hotel Hotel
San Paolo Palace Hotel Palermo
San Paolo Palace Hotel Hotel Palermo

Reviews

San Paolo Palace Hotel Reviews

7.4

Good

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 165 out of 738 reviews
Rating 8 - Good. 287 out of 738 reviews
Rating 6 - Okay. 175 out of 738 reviews
Rating 4 - Poor. 71 out of 738 reviews
Rating 2 - Terrible. 40 out of 738 reviews

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet great breakfast
Stayed 2 nights in Aug 2025

8/10 Good

Andreas

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nothing around the property, we had a rental car, so we had to drive everywhere
Stayed 2 nights in Jul 2025

4/10 Poor

william

Travelled with family
Disliked: Cleanliness
Used the Resturant could not eat the food. Most expensive meal on our holiday and easily the worst. Don’t be fooled by waiter dressid in white with brass buttons could not dven ensure salt and pepper was in the table We had to change our room after the first night, depressing dark room over looking a building site. All in all worst experience of our holidsy
Stayed 3 nights in Jul 2025

4/10 Poor

Anna Louise

Liked: Cleanliness
Disliked: Property conditions & facilities

I would not go back!

Pros: Great view from the 14th floor Manageable walk into the city Nice restaurants in walking distance Breakfast was okay Staff was friendly and helpful Cons: Toilet flush broke, after we arrived (was quickly fixed) Air con leaked from the ceiling all over my suitcase on the first night (was quickly fixed) Restaurant on 14th floor was pricy and basic Swimming pool only open at certain times, and you need to buy a 2 euro swimming cap to enter the pool Neighbourhood is pretty neglected and busy
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Liked: Property conditions & facilities
Stunning views, I couldn’t believe the look over the city right to the ocean and it felt like I was staying in a castle. The staff were friendly and helped me get around. However I did find someone else tooth floss left on the hand soap bottle
Stayed 2 nights in Jun 2025

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel dobry, oceniam go pozytywnie, czysty, zadbany, obsługa na wysokim poziomie. Trochę daleko od centrum miasta, śniadania codziennie takie same, ale dobre, brakowało mi świerzych owoców,
Łazienka
Basen
Widok z basenu
Stayed 6 nights in Jun 2025

8/10 Good

Emma

Stayed 5 nights in May 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a quiet room on the 9th floor with a great view of the ocean. Rooms could use some updating to meet the 4 stars the hotel claims itself to be but it was comfortable for our needs and the bathroom was decent. Their continental breakfast was a highlight and had a variety of pastries, savory buns, some hot items like scrambled eggs and bacon, and a good selection of grains, fruits and drinks. The dining room was located on the top floor with a panoramic view of Palermo. There’s a rooftop swimming pool but wasn’t open in March. Location may not be ideal for travelers on foot but there’s free parking for the car inclined. I would definitely stay here again.
Stayed 1 night in Mar 2025

2/10 Terrible

Karl

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The area around the hotel is dirty. The hotel staff were very friendly. I spent 7 days in this hotel. Everyday there where 2 -4 buses full of school children around 6 pm. It was an absolute ZOO. Kids wouldn't let me off the elevator. Bottom line, teachers couldn't control the mobs of children coming into and out of this hotel. Get a hotel in a cleaner part of Palermo.
Stayed 7 nights in Mar 2025

6/10 Okay

Antonino, Houston

Travelled with partner
Liked: Amenities
This is an old grand hotel. Surely it was glorious in the past but now it needs a lot of repair and renovation.
Stayed 1 night in Jan 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Cheri

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Good value
Stayed 7 nights in Nov 2024

10/10 Excellent

Evelyn

Stayed 4 nights in Oct 2024

10/10 Excellent

Prince

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Naghme

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not worth it, staff not very attentive and location too far from anything
Stayed 9 nights in Aug 2024

10/10 Excellent

Kenia

Stayed 1 night in Sep 2024

8/10 Good

armando

Liked: Property conditions & facilities
It was far from many things and walking was very dangerous. Due to the fact there wasn’t any sidewalks. You had to go against traffic. That was the only thing the location should’ve been a little bit better.
Stayed 4 nights in Sep 2024

2/10 Terrible

Marko

Travelled with family
Very old hotel and in a bad location for tourists. Don’t go there
Stayed 3 nights in Sep 2024

2/10 Terrible

Shaghajegh

Stayed 7 nights in Aug 2024

8/10 Good

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

8/10 Good

Ian

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Nice hotel but bit of a walk into the city (that’s my fault not the hotels), needs a bit of money spending on it as looking dated Great pool on rooftop and breakfast!!
Stayed 3 nights in Jun 2024

8/10 Good

paul

Stayed 5 nights in Jun 2024

4/10 Poor

David

Disliked: Property conditions & facilities
For a hotel that is meant to be a 4 star establishment it was very outdated and basic things like air conditioning weren’t working.
Stayed 2 nights in Jun 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff
Stayed 4 nights in Apr 2024

2/10 Terrible

Christopher

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I ever stayed in. They advertised A/v in the rooms but it hasn’t been working for over a year since there were other reviews saying the same thing. The room was dirty and outdated. The beds were horrible my wife found hair in the made bed. The only positive was the view. It was breathtaking.
Stayed 1 night in May 2024