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Hotel Riu San Francisco - Adults Only

4.0 star property

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Photo gallery for Hotel Riu San Francisco - Adults Only

On the beach, white sand, sun-loungers, beach umbrellas
Property entrance
Bar (on property)
Porch
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carrer de Llaut, 24, Palma de Mallorca, Palma de Mallorca, Mallorca, 7610
  • Place, Playa de Palma
    ‪2 min walk‬
  • Place, El Arenal Beach
    ‪7 min drive‬
  • Place, Palma Aquarium
    ‪10 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪11 min drive‬

Room options

View all photos for Double Room, Balcony

Minibar, desk, laptop workspace, free WiFi

Double Room, Balcony

7.0 out of 10
Good
(9 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Double Room, Balcony, Sea View

Minibar, desk, laptop workspace, free WiFi

Double Room, Balcony, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • Sea view
  • 20 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Riu San Francisco - Adults Only

Spend the day relaxing on the beach or pampering yourself at Hotel Riu San Francisco - Adults Only's full-service spa. Housekeeping is available on request.
Hotel Riu San Francisco - Adults Only offers 165 air-conditioned accommodations with minibars and hair dryers. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include showers.

This Palma de Mallorca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a hot tub and a steam room. The spa is open daily.
During your stay at Hotel Riu San Francisco - Adults Only, you're just a quick walk from Playa de Palma. Free breakfast, free WiFi in public areas, and a full-service spa are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Amenities include a multilingual staff, an elevator, and a terrace
  • Onsite recreation includes a gym and bike rentals
  • Steps from Playa de Palma and 7 minutes by car from El Arenal Beach
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hotel Riu San Francisco - Adults Only like an outdoor pool and a fitness center.

Free breakfast is served daily. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

This 4-star Palma de Mallorca hotel is smoke free.

Guests are served free buffet breakfast daily from 8:00 AM to 10:30 AM.
Onsite venue - This buffet restaurant serves breakfast and dinner.
Lounge bar - This bar serves light fare only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lounge bar

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach umbrellas
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • Hot tub
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Renewable energy used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses some geothermal energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Riu San Francisco
Hotel Riu San Francisco Adults
Hotel Riu San Francisco Adults Playa de Palma
Riu San Francisco Adults
Riu San Francisco Adults Playa de Palma
Hotel Riu San Francisco Adults Only
Riu Francisco Palma Mallorca
Hotel Riu San Francisco Adults Only
Hotel Riu San Francisco - Adults Only Hotel
Hotel Riu San Francisco - Adults Only Palma de Mallorca
Hotel Riu San Francisco - Adults Only Hotel Palma de Mallorca

Hotel Riu San Francisco - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 163 reviews
Rating 8 - Good. 55 out of 163 reviews
Rating 6 - Okay. 14 out of 163 reviews
Rating 4 - Poor. 2 out of 163 reviews
Rating 2 - Terrible. 5 out of 163 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aleksandar

Liked: Cleanliness, amenities, property conditions & facilities
Great stay at the hotel! Huge thank you and great job to the staff and the manager for making our stay there amazing! Great choice of food for breakfast and dinner! Will be back again for sure!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff service is excellent. Food is awesome. Great location. Definitely a five stars hotel
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Lori Jean

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is an all inclusive with consistently good food and lots of variety. It's location is also excellent with views to the water. All staff were friendly, kind, and hard-working.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel experience i have ever had just amazing keep the good work will definitely be back at some point
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Yainelis Ciriaco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!! Food was good and great location right in front of the beach! Lots of restaurants and shops around !!
Stayed 5 nights in Aug 2023
Verified

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely come back!
Stayed 7 nights in Jul 2022
Verified

8/10 Good

Yumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in front of the beach and is halfboard. There dinner menu changes everyday and has many option. We enjoyed our stay in this hotel.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing, the staff couldn’t be any more helpful if they tried. They were incredible from start to finish with the largest of smiles. Would truly recommend. Incredible value for money
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Jelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel at a great value - clean and comfortable rooms with great views, good selection on the breakfast and dinner buffet and ideal location right across the way from the beach. One thing to note is that the area primarily draws German tourists and is surrounded by German restaurants and nightclubs - which means for those travelling from other countries and looking for more traditional Spanish food and fare, you have to travel into town and away from the hotel.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food variety was perfect

The hotel receptionist where very friendly the food variety was 10/10 beach near by this hotel would of been better in summer however the rooms are very small and the rooms no slippers , bath robes nothing was provided for a 4* hotel I was expecting it to be abit better but over all I would rate it 7/10
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was brilliant, it’s in a mainly German tourist area, but that wasn’t a problem. Party area, but didn’t hear anything. Early morning walks were interesting seeing the aftermath of the Germans night out.
Stayed 7 nights in Jul 2024
Verified

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friday night club on beach noisy till 5am
Stayed 7 nights in Jan 2024
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the area and hotel was amazing but the real stand-out areas have to be the staff and the food. The staff are truly wonderful. Friendly, helpful, knowledgeable and welcoming, from room maintenence to front of house to pool security to bar staff. Eveyone. Then the food!!!!! Such choice and quality is a real plus point. I cleared my plate every day. Highly recommended.
Stayed 8 nights in Nov 2024
Verified

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good surprise in El Arenal

Building located in the Arenal area, sea front. Team is outstanding: professional, polite, customer oriented. Buffet dinner is way above expectations showing variety and quality, Breakfast is good and room is comfortable and clean. A small remark: room soundproof is not that great meaning that in pick season, neighbour rooms and corridor noise can be bothersome.
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It now
Stayed 5 nights in Sep 2024
Verified

6/10 Okay

Joseph Henry

Liked: Cleanliness, staff & service
The hotel is located next to a very noisy street and they are unable to control the noise outside, therefore if you are on the wrong side of the hotel you will experience very uncomfortable amounts of noise all night long. There is no way to know this until you’ve arrived at your room. Some parts face quiet sections.
Stayed 9 nights in Jun 2023
Verified

2/10 Terrible

Fiona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I turned up to a hotel booked three months ago, and paid for at that time as well. It was late in the evening, ca 10pm local time. They told me they had no room for us (including my elderly mother) and that we needed to go to a different hotel. Not one person apologised, they told us they were upset with their sales department for overselling, but didn’t consider that we might have had concerns on it too. They moved us from an adult only hotel to one full of children. Somehow three glasses of beer at dinner that we weren’t planning to eat that neither of us drink was to make this better? The hotel treated us with contempt. Eventually we could move back to the hotel we actually booked but we were punished by losing the twin room we booked and received a double bed instead. Absolute disaster of a trip? I would not recommend this hotel.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Super tolles Hotel, Lage 1A, Essen top und Mitarbeiter super freundlich. Komme jedes Jahr gerne wieder!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe séjour ! Chambre confortable avec une vue splendide et hôtel très bien situé. Attention, le quartier est très fréquenté par des touristes allemands qui aiment faire la fête, ce qui peut être bruyant la nuit. Mais heureusement les fenêtres sont adéquates
Stayed 7 nights in Jul 2025
Verified

2/10 Terrible

IGNACIO

Disliked: Cleanliness, amenities, property conditions & facilities
El peor hotel re Mallorca y con cucarachas
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

TEODORO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Todo muy bien, El hitel esta situado en una zona de muchos bares y antros, no molesta el ruido, solo tengan cuidado de carteristas y gente q busca robar relojes, telefonos y carteras en esa calle. Todo lo demas excelente.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Alessia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel comodo e di qualità! Cibo ottimo e in abbondanza. Attenzione al cliente è messa al primo posto, personale cordiale e disponibile. Consiglio questo hotel!
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è bella e funzionale, la camera forse un pochino piccola ma pulita ogni giorno in maniera maniacale. Il cibo è buono, con molta varietà di pietanze e di buona qualità. Il personale è sempre molto cortese e sorridente, sempre disponibili e professionali. Nei dintorni, ci molti locali dove poter mangiare e bere. La zona è molto frequentata e c'è confusione anche di notte (in prevalenza tedeschi). Si trova proprio di fronte la spiaggia, dove ci sono ombrelloni e lettini gestiti direttamente dal comune.
Stayed 8 nights in Jul 2024
Verified

10/10 Excellent

henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito boa So achei estranho que cobram 2 euros por dia p usar o cofre do quarto
Stayed 5 nights in May 2024
Verified

6/10 Okay

MICHELE

Liked: Cleanliness, amenities, property conditions & facilities
Quel gâchis pour cet hôtel, tous ces gens saouls qui passent leur temps à boire, crier et vomir de 12h jusqu'au milieu de la nuit. Dans tout le quartier et toutes les rue qui entourent l'hôtel. Impossible de dormir avant tard dans la nuit. On s'est fait avoir, en espérant que cet avis serve à ses lecteurs.
Stayed 7 nights in May 2024