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Regina Selfcheck-in Smart Rooms

2.0 star property

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Family Suite, 2 Bedrooms
Reception
Family Suite, 2 Bedrooms | Bathroom
32-inch flat-screen TV with digital channels, TV
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle San Miguel, 77, Palma de Mallorca, Mallorca, 07002
  • Place, Plaza Espana
    ‪2 min walk‬
  • Place, Plaza Mayor de Palma
    ‪8 min walk‬
  • Place, Cathedral of Santa Maria of Palma
    ‪14 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪10 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room

Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • Sleeps 4
  • 4 Twin Beds OR 2 Queen Beds

Similar properties

Reception
The Boc Hostels Palma - Youth Hostel
  • Free WiFi
  • Air conditioning
  • Game room
  • Laundry
4.3 out of 5, Excellent, 29 reviews
The price is €81
includes taxes & fees
16 Nov - 17 Nov
The Boc Hostels Palma - Youth Hostel

Reviews

Regina Selfcheck-in Smart Rooms Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 56 out of 154 reviews
Rating 8 - Good. 63 out of 154 reviews
Rating 6 - Okay. 22 out of 154 reviews
Rating 4 - Poor. 5 out of 154 reviews
Rating 2 - Terrible. 8 out of 154 reviews

Reviews

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very charming, clean, spacious What was lacking - No hot water, the safe did not work, the pillows were terrible ( all guest should have 2 pillows) Checkin was not easy especially when you're not from a European country and you don't know how to you use the different phone number here.
Stayed 2 nights in May 2024

10/10 Excellent

Georgina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

perfect for a short stay

so easy to book in and check in.
Stayed 1 night in Oct 2023

10/10 Excellent

Magdalena

Travelled with family
Liked: Amenities
We stayed, a family of 4 at this Hostel for one night. Great location. Self check in and out but emergency number is provided if you need anything or have questions. The reception order my taxi as well. Room are very clean and safe as this was very important to us. Beds comfortable and rooms spacious. Highly recommend this place.
Stayed 1 night in Aug 2023

10/10 Excellent

Achintya

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Julia, Santa Cruz

Travelled with family
Liked: Cleanliness, property conditions & facilities
We just stayed for one night and it was a positive experience - everything was as expected and comfortable! Nice to be centrally located in Palma to walk around and explore.
Stayed 1 night in Jun 2023

10/10 Excellent

Eileen

Travelled with family
Liked: Staff & service, property conditions & facilities
Great hotel/ hostel Great location near transport hub. Easy check in Great beds in comfortable clean room Excellent aircon
Stayed 1 night in Jun 2023

6/10 Okay

Tony

Travelled with family
Was okay for the price. Big room. Quite central.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little Gem

Great location close to Plaza Espana and short pleasant walk to Plaza Mayor.
Stayed 3 nights in Jan 2023

2/10 Terrible

Fleur

Stayed 1 night in Dec 2022

8/10 Good

Michelle

Travelled with family
Liked: Staff & service
We stayed for one night. Great location, easy check-in & a spacious room. The room was a little tired in places & the aircon didn’t work properly so not sure it was worth the price we paid.
Stayed 1 night in Aug 2022

2/10 Terrible

Laetitia

Stayed 1 night in Aug 2022

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

6/10 Okay

Katharine

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2022

6/10 Okay

paul

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Small room, very efficient remote check in
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and easy

Easy automatic check in, clean rooms
Stayed 1 night in May 2021

2/10 Terrible

Verified traveller

Stayed 1 night in May 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
We were only allowed to pay the City Tax using a credit card - we were told at Reception that we could not pay in cash. This created a ridiculous situation whereby our bank charges for the foreign exchange transaction will cost us more than the actual €2.20 we had to pay. There was a lot of noise from the restaurant below. The room was small, and the shower room very small. However, the location of the hotel is excellent, and the rooms were clean and modern.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Room 104 which I had for 9 nights unlike some other rooms did not have privacy as the main window opened on to a rooftop courtyard. I had to leave curtains closed. It also had strange spaces, staircase upstairs with no handrail and a shower that had been disconnected and 2 largesteps into and out of the room. Shhets were not change in 9 nights. Staff were not friendly except for nice Nigerian cleaner. Positives, quiet and great location.
Stayed 9 nights in Oct 2019

10/10 Excellent

Fergus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great simple hotel.

Stayed with my family only for one night, we had two adjoing rooms, that were large and well equipped. A nice simple hotel, very centrally located and with helpful staff member on hand (part-time).Has automated check-in which could phase some people.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Jo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was super clean and right in next to the middle of the city! Great location.
Stayed 3 nights in Jun 2019

6/10 Okay

D M

Liked: Staff & service

Good location but some glitches

Very nice staff friendly and helpful but a lot of little glitches . since my name on my passport does not match exactly with the name of my credit card the automatic machine would not accept my credit card and the receptionist had to do things manually. When I arrived at the property the toilet seat hinge was broken and there are other little details like no shelf in the shower on which to put anything and a sink that is so tiny trying to wash my face water gets all over the floor. The mattress was comfortable but the bed frame was quite wobbly. Sleeping alone was ok but if another person had been with me it would not have been pleasant when someone turns over during the night. Overall an ok experienced . Sophia at the reception desk was extremely nice and answered my questions. And got the toilet seat fixed but it took 2 days to get a repair man to the room Housekeeping was quite variable. One day they did not do a good job cleaning but the other two days were fine. If you stay at this hotel make sure you check in between 2 p.m. and 6 p.m. when someone is at the reception desk . otherwise if you have problems you will need to use your cell phone to contact them for assistance
Stayed 3 nights in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst nightmare of any lodging I ever had

My experience with Hostal Regina was a nightmare - the worst booking in over 30 years of travel to Europe. In January 2019 I booked a non-refundable 4 night stay in May 2019. I always book in January for European hotels in May due to the popularity of places like Mallorca for that time of year. I arrived at the hotel, confirmed that my booking was in order, that the room was ready and provided my passport as requested. The check in clerk fumbled on her computer for 15-20 minutes before I politely asked if I could have the key to my room as I had been traveling since 4:30am. She refused. She said she wanted to call her boss. After another 15 minutes on the phone I again asked for the key to my room. She again refused without providing any reason. I told her if I didn’t get the key I would need to call the police as the hotel was stealing; the hotel had my non-refundable money but was refusing to give me the lodging I paid for. She again refused to provide the key. The police were called. They spoke limited English. The police spoke to the owner by phone and then told me the owner wanted me to leave the hotel and stay elsewhere. I complied. All hotels in the area were fully booked. After several hours I found another hotel that charged over twice the rate of my non/refundable booking. This matter will be resolved with hotels.com one way or another. But I feel duty bound to advise others who are thinking of staying at Hostal Regina of this experience.
Stayed 1 night in May 2019

10/10 Excellent

MRS S M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BOOK RIGHT NOW!!!

If this is your budget then book right now! it is just fantastic for what it offers and is perfectly situated close to buses, the train station and an easy walk to all the best sights in town. I do not hesitate to recommend this place 110%. The reception staff went out of their way to help me - thank you.
Stayed 1 night in May 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location

Good location for bus terminal
Stayed 1 night in Feb 2019