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Tervise Paradiis Spa Hotel & Water Park

4.0 star property

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Photo gallery for Tervise Paradiis Spa Hotel & Water Park

Property grounds
Breakfast, lunch, dinner served; local cuisine, beach views
Suite, Balcony
Suite, Balcony | Bathroom
Water park

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Bar
  • Gym
  • Pool
  • Spa

Explore the area

View in a map
Side 14, Parnu, 80010
  • Place, Tervise Paradiis Water Park
    ‪1 min walk‬
  • Place, Parnu Beach
    ‪3 min walk‬
  • Place, Parnu Museum
    ‪19 min walk‬

Room options

View all photos for Double Room, Balcony

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony

9.6 out of 10
Exceptional
(11 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Balcony

32-inch flat-screen TV with cable channels, TV

Family Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Suite, Balcony

Suite, Balcony

Suite, Balcony

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Balcony

1 bedroom, minibar, in-room safe, desk

Twin Room, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Balcony (45 Minutes Massage Included)

1 bedroom, minibar, in-room safe, desk

Double Room, Balcony (45 Minutes Massage Included)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Balcony (45 Minutes Massage Included)

1 bedroom, minibar, in-room safe, desk

Twin Room, Balcony (45 Minutes Massage Included)

  • Sleeps 3
  • 2 Twin Beds

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About this property

Tervise Paradiis Spa Hotel & Water Park

Family-friendly hotel with 2 indoor pools and 2 hot tubs
Along with 2 indoor pools, this hotel has free water park access and an outdoor pool. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, a restaurant, 3 bars/lounges, and a fitness center are onsite. Housekeeping is available on request.
Tervise Paradiis Spa Hotel & Water Park offers 122 accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Parnu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

2 indoor swimming pools and 2 hot tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a complimentary water park, a lazy river, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 30 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
During your stay at Tervise Paradiis Spa Hotel & Water Park, you're just a quick walk from Tervise Paradiis Water Park. Free breakfast, free WiFi in public areas, and 2 indoor pools are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Free RV/bus/truck parking
  • Drinking and dining options include a restaurant, a poolside bar, and 3 bars/lounges
  • Self parking available for a fee
  • Splash around at the free water park with a lazy river or swim in the outdoor and 2 indoor pools
  • Amenities include a front-desk safe, locker space, and a meeting room
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Tervise Paradiis Water Park and 5 minutes by foot from Parnu Beach
  • Airport shuttle service available for a fee
Tervise Paradiis Spa Hotel & Water Park offers its guests a complimentary water park, 2 indoor swimming pools, and 2 hot tubs along with a lazy river and a waterslide. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

An outdoor pool, a children's pool, and a fitness center are also featured at the family-friendly Tervise Paradiis Spa Hotel & Water Park. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Parnu hotel.

Guests are served free self-serve breakfast on weekdays from 8:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.
Onsite venue - This beachfront restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Romantic bar - This cocktail bar is located on the beach. Open daily.
Aqua bar - This bar is located by the pool. Open daily.
Neptun Grill - This family restaurant serves lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free RV/bus/lorry parking on site
  • Parking on site (EUR 15 per night)
  • Limited on-site parking

Food and drink

  • Free self-serve breakfast available 8:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aqua bar
  • Neptun Grill
  • Romantic bar

Things to do

  • 2 hot tubs
  • 2 indoor pools
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free water park
  • Gym
  • Lazy river
  • Outdoor pool
  • Sauna
  • Steam room
  • Waterslide

Family friendly

  • 2 indoor pools
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 30 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
This property's waterpark and sauna center are closed for maintenance on the second Tuesday of each month. The fitness facility and swimming pool are open during this time. On maintenance dates, guests have access to the sauna and water center at Tervis Medical Spa for 3 hours.
This property's bowling alley is closed for maintenance during the day on the second Wednesday of every month (except January). The bowling alley opens at 7 PM on maintenance dates.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Estonia. This property is rated 4 stars.

Property is also known as

Tervise Paradiis & Water Park
Tervise Paradiis Spa Hotel & Water Park Hotel
Tervise Paradiis Spa Hotel & Water Park Parnu
Tervise Paradiis Spa Hotel & Water Park Hotel Parnu

Tervise Paradiis Spa Hotel & Water Park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 39 out of 100 reviews
Rating 8 - Good. 46 out of 100 reviews
Rating 6 - Okay. 9 out of 100 reviews
Rating 4 - Poor. 3 out of 100 reviews
Rating 2 - Terrible. 3 out of 100 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Silva

Travelled with family
Liked: Cleanliness
The location is excellent, close to the beach. The facilities though would benefit from upgrade. For example. the extra bed for a child was like an old creaky camp bed.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

A Masterclass in Incompetence and Indifference

From the moment we arrived, this hotel made it clear that customer service was an afterthought. The check-in process set the tone: they aggressively demanded our car’s *registration number* (not the license plate, as she condescendingly clarified). Things only got worse when I attempted to redeem the prepaid massages I had already booked. Instead of verifying the reservation, the same administrator argued that I hadn’t paid and insisted I book (and pay) again with the spa. Only when I was moments away from showing my confirmation did she grudgingly retrieve the vouchers from a drawer beneath her—as if this were somehow my fault. Her dismissive "humph" and deflection ("the spa’s fault") were laughable, given this is a spa hotel run by the same company. The true disgrace was the air conditioning debacle. After checking into a sweltering **28.9°C (84°F)** room—a dangerous temperature to remain in for extended periods—I turned the AC on and left for five hours, hoping for relief. Upon return, the room had only dropped to 25°C (77°F), still unacceptably warm. When I sought help, they responded with zero empathy, declaring there was "nothing to be done"—no technician, no manager, no solution. Her audacious response to my five-hour wait? **"Why did you wait so long?"** (Yes, really.) A hotel that can’t manage basic customer service, honor prepaid services, or maintain safe room temperatures has no business charging guests these rates. Stay elsewhere if visiting the waterpark.
Stayed 1 night in Jul 2025

6/10 Okay

Katherine

Travelled with family
Liked: Property conditions & facilities
As much as we liked the view from our room, the location of the hotel, and the included breakfasts we will likely seek another hotel should we return to the area in the future. The room was small for three adults. We had a lot of access issues with our room cards (at times they worked other times not during midday). The water park was way too crowded. We were told we would have to pay extra for the hotel’s pool access which seems ridiculous and is not made clear in the hotel’s advertisement. We were denied an extra towel to replace a towel that got soaked while at water park. Hotel guests should NOT have to pay for parking on hotel grounds!
Stayed 3 nights in Jul 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel on the beach with amazing water park

The hotel is right on the beach and you can enjoy the water park even after chek out.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service

Our Stay at Terviseparadiis

We recently spent a delightful weekend at Terviseparadiis with our grandchildren and returned richer for the experience. As someone who travels frequently, comparisons with previous experiences inevitably arise. Firstly, the water park was wonderful. Our grandsons truly enjoyed their time there—the water was at a comfortable temperature, there was ample space, and it wasn’t overcrowded. The water park guards were dedicated and professional, which added to our sense of safety and enjoyment. I was delighted with the Spa service. Masseuse Tiia in room 229 was exceptional, and I would recommend her to everyone looking for a relaxing and rejuvenating experience. The PURPUR restaurant provided pleasant and fast service. The breakfast was rich and tasty, though I believe the dining room could be made cosier to enhance the overall dining experience. However, what was somewhat disappointing was the general service culture of the hotel employees. I understand that it is summer and many young people are working as substitutes, but basic expressions of courtesy and smiles were lacking. Despite being beautiful young women, the reception staff seemed more focused on their computers than on welcoming guests. This made me feel unwelcome as a customer. It was also a bit inconvenient that I had to drive halfway back to the hotel because the employee inadvertently left some costs off the bill. This reminded me of service standards from the 90s
Stayed 3 nights in Jul 2024

10/10 Excellent

Nadezda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Stayed 1 night in Nov 2023

10/10 Excellent

Soila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Nils

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice hotel close enough to old town
Stayed 1 night in Jul 2022

10/10 Excellent

Ginta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2020

4/10 Poor

Mari

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2020

8/10 Good

Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ann-Christin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

Hanna-Kaisa

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Mikko

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Per Thore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok overpriset hotell, slettes ikke verdt 3600,- per natt.
Stayed 1 night in Jul 2025

8/10 Good

Pasi

Liked: Amenities
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Jul 2025

8/10 Good

Mikael

Stayed 2 nights in Jun 2025

10/10 Excellent

Jarno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Henna

Travelled with family
Stayed 1 night in May 2025

10/10 Excellent

Toni

Stayed 1 night in Mar 2025