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Sandman Hotel Penticton

3.0 star property

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Photo gallery for Sandman Hotel Penticton

Serves lunch, dinner and happy hour
Serves lunch, dinner and happy hour
Indoor pool
Exterior
Serves lunch, dinner and happy hour

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
939 Burnaby Ave W, Penticton, BC, V2A1G7
  • Place, Penticton Trade and Convention Centre
    ‪5 min walk‬
  • Place, South Okanagan Events Centre
    ‪6 min walk‬
  • Place, Cascades Casino
    ‪8 min walk‬
  • Airport, Penticton, BC (YYF-Penticton Regional)
    ‪7 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen

Studio Suite, 1 Queen Bed, Kitchen

7.6 out of 10
Good
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

7.0 out of 10
Good
(17 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (no pets allowed)

Standard Room, 1 King Bed with Sofa bed (no pets allowed)

Standard Room, 1 King Bed with Sofa bed (no pets allowed)

8.0 out of 10
Very good
(24 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.2 out of 10
Good
(67 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(50 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sandman Hotel Penticton

Hotel with free parking, near Okanagan Lake
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a hot tub, and a business center.
Sandman Hotel Penticton offers 144 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Penticton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sandman Hotel Penticton. During your stay, you're just a quick walk from Penticton Trade and Convention Centre. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 10-minute walk of Penticton Trade and Convention Centre and Penticton Community Centre
  • Pets welcome for a fee (restrictions apply)
Sandman Hotel Penticton offers its guests an indoor pool, a hot tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 8 meeting rooms. The business-friendly Sandman Hotel Penticton also features a vending machine, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This Penticton hotel is smoke free.

Dennys - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
Bar One Urban Lounge - This pub serves lunch, dinner, and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar One Urban Lounge
  • Dennys

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Penticton Sandman
Penticton Sandman Hotel
Sandman Hotel Penticton
Sandman Penticton
Sandman Inn Penticton
Sandman Hotel Penticton Hotel
Sandman Hotel Penticton Penticton
Sandman Hotel Penticton Hotel Penticton

Sandman Hotel Penticton Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 318 out of 1064 reviews
Rating 8 - Good. 335 out of 1064 reviews
Rating 6 - Okay. 249 out of 1064 reviews
Rating 4 - Poor. 110 out of 1064 reviews
Rating 2 - Terrible. 52 out of 1064 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Despite being an older property that I stayed at about 30 years ago, they have maintained this property, kept it clean and was a much more pleasant day than some of the other properties close by that we have stayed at over the years
Stayed 2 nights in Sep 2025

6/10 Okay

Graham and

The building is very dated
Stayed 4 nights in Sep 2025

6/10 Okay

Sarah

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service
This hotel is ok for the price....
Stayed 1 night in Sep 2025

10/10 Excellent

Chelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great say, staff was excellent, easy check in and check out. Beds were comfy.
Stayed 1 night in Sep 2025

8/10 Good

cheryl

Stayed 1 night in Sep 2025

6/10 Okay

Mike

Stayed 1 night in Sep 2025

6/10 Okay

Megan

Disliked: Property conditions & facilities
The property badly needs a reno. Its really tired looking and beat up. From spider webs overhead by the entrance to your room, to baseboards and corners beat up. They like to spray rooms prior to your arrival - what are they covering up? I do love the denny's as it make it convenient for breakfast.
Stayed 3 nights in Sep 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Having car problems and they were nice enough to give us late check out and hold room in case we had to stay another day. Girls at front desk so nice.
Stayed 1 night in Sep 2025

8/10 Good

MARIA

Travelled with group
Liked: Cleanliness, staff & service, amenities
Walking distance to the Penticton channel. I would like to suggest to add a shower for guests to use prior to using the pool/hot tub for sanitary purposes. Place is old but its not bad for a short stay. Staff were nice & helpful. Lots of parking available. Denny’s is next door if you prefer this.
Stayed 1 night in Sep 2025

6/10 Okay

Ronald, Everett

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
The facility is old and needs updating. Someone smoked in the room we had. The staff was very friendly and responsive.
Stayed 2 nights in Sep 2025

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities
Getting to room 351 was a labyrinth
Stayed 1 night in Sep 2025

4/10 Poor

arushi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Liliana, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room facing pool is too noisy. Had requested a bath tub seat when booking property but upon arrival no bathtub seat. On the second night received a bath tub seat after repeated requests
Stayed 2 nights in Sep 2025

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was amazing for our short stay
Stayed 1 night in Aug 2025

8/10 Good

Miss

Liked: Cleanliness
My son booked the room for me last minute as I was driving from Edmonton and unsure how far I'd get. I was surprised and very happy to find that my room had a microwave in it. \
Stayed 2 nights in Sep 2025

8/10 Good

Jeanette

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I booked this room as a little escape for my friend and I and we loved almost everything about this hotel. The biggest issue we had was the laundry staff in the morning were EXTREMELY loud and did not seem to consider, nor care that there were guests sleeping in the rooms right around them. We were in room 126 but 127 and 128 at minimum had to have heard them as well. We loved the pool and hot tub but wished that the pool opened earlier than 10 am and that there was adult only time after a certain hour at night. The hotel was clean and the staff were good, we had to wait for the evening manager to come out of the back office (he had the door closed) anytime we needed a towel or returned a towel for the pool (yes, pool towels are dealt with at the front desk only.) We also enjoyed that there were the electric scooters out front that can be rented for a fun way to explore Penticton. Overall, would stay here again, just not near the laundry room.
Stayed 1 night in Sep 2025

8/10 Good

Tina

Liked: Cleanliness, amenities
The beds were comfy. Hotel room was mostly clean. Windows could have used some cleaning.
Stayed 1 night in Sep 2025

8/10 Good

James B.

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room carpet is dirty. Blackened our feet. Fox News unavailable on TV. No morning breakfast or related coupons for. No safety grab bar in shower. From what we could see, the cleaning staff were friendly and hardworking.
Stayed 8 nights in Sep 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable prices
Stayed 2 nights in Sep 2025

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went up for a couple days of wine tasting and just wanted somewhere to rest. Exactly what we were looking for. Clean, quiet, staff is fantastic. Walk to the beach or to the town center
Stayed 2 nights in Sep 2025

8/10 Good

Lachanda

Travelled with group
Liked: Cleanliness, staff & service
Very outdated. Pillows and bed were comfortable though :)
Stayed 1 night in Sep 2025

10/10 Excellent

Shelagh

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk agent was excellent at check in. Helpful and friendly. Best check in experience ever.
Stayed 1 night in Sep 2025

10/10 Excellent

Kristy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but very well maintained. Would stay again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Donald

Stayed 1 night in Sep 2025