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Holiday Inn Express Philadelphia NE - Bensalem by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Philadelphia NE - Bensalem by IHG

Restaurant
Exterior
Free daily buffet breakfast
Premium bedding, pillow-top beds, in-room safe, blackout curtains
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

View in a map
1329 Bristol Pike, Bensalem, PA, 19020
  • Place, Saint Katharine Drexel Mission Center and National Shrine
    ‪9 min walk‬
  • Place, Philadelphia Mills
    ‪3 min drive‬
  • Place, Jefferson Torresdale Hospital
    ‪4 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Access Tub)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room, 1 Queen Bed, Accessible (Communications, Access Tub)

8.6 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Jetted Tub

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Premium Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Room amenity

Standard Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(32 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Standard Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Philadelphia NE - Bensalem by IHG

Suburban hotel with free breakfast and a fitness center
Along with a fitness center, this smoke-free hotel has a 24-hour business center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Holiday Inn Express Philadelphia NE - Bensalem by IHG offers 141 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include hydromassage showerheads, complimentary toiletries, and hair dryers.

This Bensalem hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn Express Philadelphia NE - Bensalem by IHG. During your stay, you're just a quick walk from Saint Katharine Drexel Mission Center and National Shrine. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a gym and bike rentals
  • Just a 3-minute drive from Philadelphia Mills and 5 minutes from Neshaminy State Park
Holiday Inn Express Philadelphia NE - Bensalem by IHG offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is available daily. Event space at this hotel measures 576 square feet (54 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at Holiday Inn Express Philadelphia NE - Bensalem by IHG. Self parking is free.

This Bensalem hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 576 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open June 10 and close September 05.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Philadelphia Hotel Bensalem NE
Holiday Inn Express Philadelphia NE Bensalem
Holiday Inn Express Philadelphia NE Bensalem Hotel
Hampton Inn Philadelphia Northeast / Bensalem Hotel Bensalem
Holiday Inn Express Philadelphia NE Bensalem Hotel
Holiday Inn Express Philadelphia NE Bensalem
Hotel Holiday Inn Express Philadelphia NE - Bensalem Bensalem
Bensalem Holiday Inn Express Philadelphia NE - Bensalem Hotel
Hotel Holiday Inn Express Philadelphia NE - Bensalem
Holiday Inn Express Philadelphia NE - Bensalem Bensalem
Holiday Inn Express Philadelphia Hotel
Holiday Inn Express Philadelphia
Holiday Express Philadelphia
Holiday Inn Express Philadelphia NE Bensalem

Holiday Inn Express Philadelphia NE - Bensalem by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 477 out of 1002 reviews
Rating 8 - Good. 300 out of 1002 reviews
Rating 6 - Okay. 110 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the elevators could have been better
Stayed 1 night in Aug 2025

10/10 Excellent

Orquidia

Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenient for our stay. The front desk is very helpful and the room we had was clean and comfortable. I would recommend this place to anyone and would stay here again
Stayed 1 night in Aug 2025

10/10 Excellent

John, Colts Neck

Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Julianne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Really great stay overall but getting into the room was a problem. I made this reservation for my husband and called ahead of time to see if it was ok that my name was on the reservation not his. They assured me that there would be no issue. Unfortunately, when my husband arrived they almost didn’t let him stay because of this. I had to beg them to let him stay and promise that it’s me who made the reservation. Luckily, upper management did let him in, but we almost lost the reservation because of the conflicting information.
Stayed 1 night in Aug 2025

8/10 Good

Christine

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was helpful!
Stayed 2 nights in Aug 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Krystn

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room had hair everywhere. The bathroom sink was dirty. Tub had mold in it. The floor had stains everywhere. It wasn’t even the room I asked for. My kids were so tired i literally scrubbed everything and took the loss. The worst part I was on the first floor and the exit door to outside didn’t even lock. But I wouldn’t return.
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Liked: Staff & service
It was fine. The location was convenient for me.
Stayed 4 nights in Jul 2025

8/10 Good

Olutoyin

Liked: Cleanliness, staff & service
Excellent breakfast Very friendly staff Clean environment with
Stayed 2 nights in Jul 2025

10/10 Excellent

Cristopher

Liked: Cleanliness, staff & service
Nice price
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Tifane

Liked: Cleanliness, staff & service
.
Stayed 1 night in Jul 2025

10/10 Excellent

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel beds were so very comfortable. Friendly staff and housekeeping.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Robert, Essex

Liked: Cleanliness, staff & service, amenities
Good place to stop if you need to catch a nights rest
Stayed 1 night in Jul 2025

8/10 Good

Jeannette

Stayed 5 nights in Jul 2025

10/10 Excellent

Alhajie Hawa

Customer service is excellent,
Stayed 2 nights in Jul 2025

10/10 Excellent

Shantell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was very great when my family got there we check in straight away the front desk clerk was very respectful, professional, friendly, positive attitude, always smiling, and welcoming us everything was great but i wish that it would have waffles instead overall it was great so we would recommend this to my other family members, friends formal coworkers/supervisors.
Stayed 3 nights in Jul 2025

6/10 Okay

Colleen

Liked: Cleanliness
Staff were nice and very accommodating. Complementary breakfast was excellent. Felt like I was sleeping in a hole on the mattress, bathroom was very small, and the rugs were kind of gross. We literally got stuck in the elevator because we exceeded the four person capacity while the other elevator was out of order. Lobby furniture was old also.
Stayed 1 night in Jul 2025

10/10 Excellent

Yvette

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only problem I had is that housekeeping didn’t clean the room
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna

Personal attention to clients
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025