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DoubleTree Resort by Hilton Paradise Valley - Scottsdale

4.0 star property

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Photo gallery for DoubleTree Resort by Hilton Paradise Valley - Scottsdale

Exterior
Reception
2 outdoor pools, open 6:00 AM to 10:00 PM, pool cabanas (surcharge)
Two Sleeper Sofa Beds, Non-Smoking | Living area
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
5401 N Scottsdale Rd, Scottsdale, AZ, 85250
  • Place, Arizona Canal
    ‪14 min walk‬
  • Place, Scottsdale Fashion Square
    ‪15 min walk‬
  • Place, Scottsdale Waterfront
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪23 min drive‬

Room options

View all photos for 1 King Bed Nonsmoking

Premium bedding, down duvets, in-room safe, blackout curtains

1 King Bed Nonsmoking

8.6 out of 10
Excellent
(60 reviews)
  • Desert view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking

One Bedroom Suite, One King Bed, Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 147 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two Sleeper Sofa Beds, Non-Smoking

View from room

Two Sleeper Sofa Beds, Non-Smoking

  • 43 sq m
  • Sleeps 2
  • 2 Double Sofa Beds

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, down duvets, in-room safe, blackout curtains

One King Bed, Non-Smoking, Roll In Shower

7.2 out of 10
Good
(7 reviews)
  • Desert view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down duvets, in-room safe, blackout curtains

Suite, 1 King Bed

  • 147 sq m
  • 4 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Designer toiletries, hair dryer, towels, soap

Room, Accessible, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • Desert view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • Desert view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds Nonsmoking

Premium bedding, down duvets, in-room safe, blackout curtains

2 Queen Beds Nonsmoking

8.6 out of 10
Excellent
(142 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

Premium bedding, down duvets, in-room safe, blackout curtains

King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Two Queen Room

Premium bedding, down duvets, in-room safe, blackout curtains

Two Queen Room

  • Sleeps 4

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

View all photos for Mobility Accessible King Room with Tub

Bathroom

Mobility Accessible King Room with Tub

  • Sleeps 2

View all photos for Room, 1 King Bed, Patio, Poolside

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Patio, Poolside

9.0 out of 10
Wonderful
(6 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Courtyard View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Balcony, Courtyard View

9.2 out of 10
Wonderful
(32 reviews)
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Pool View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Balcony, Pool View

9.8 out of 10
Exceptional
(6 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 1 King Bed, Patio

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Patio (Roll-In Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Patio (Roll-In Shower)

  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Balcony, Courtyard View

8.8 out of 10
Excellent
(23 reviews)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio, Poolside

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Patio, Poolside

7.6 out of 10
Good
(4 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Pool View

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Balcony, Pool View

8.6 out of 10
Excellent
(11 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Camelback Mountain Vw

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Balcony, Camelback Mountain Vw

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Poolside (Roll-In Shower)

Premium bedding, down duvets, in-room safe, blackout curtains

Room, 2 Queen Beds, Poolside (Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

Room With 2 Queen Beds And Balcony-Pool View

  • Sleeps 4

1 King Bed Walkout Patio-Poolside

  • Sleeps 2

King Room With Balcony And Pool View

  • Sleeps 2

2 Queen Beds With Walkout Patio-Poolside

  • Sleeps 4

2 Queen Beds W Patio/Balcony Courtyard View

  • Sleeps 4

Room With 2 Queen Beds, Patio And Mobility Accessible Bathtub

  • Sleeps 4

1 King W/ Balcony Camelback Mountain Pool Vw

  • Sleeps 2

Room With 2 Queen Beds, Patio, Roll-in Shower-Mobility Accessible

  • Sleeps 4

2 Qns W/ Balcony Camelback Mountain Pool View

  • Sleeps 4

King Room With Patio Or Balcony And Courtyard View

  • Sleeps 2

View all photos for Pool Side Patio Room With Two Queen Beds And Mobility Accessible Roll-in Shower

Premium bedding, down duvets, in-room safe, blackout curtains

Pool Side Patio Room With Two Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 2

2 Queen Beds With Patio Or Balcony

  • Sleeps 4

Balcony Room With 2 Queen Beds

  • Sleeps 4

Presidential Suite With 1 King Bed, Private Pool And Sauna

  • Sleeps 2

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About this property

DoubleTree Resort by Hilton Paradise Valley - Scottsdale

Along with 2 outdoor pools, this smoke-free resort has a restaurant and a 24-hour fitness center. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle, and a free shopping center shuttle. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite.
DoubleTree Resort by Hilton Paradise Valley - Scottsdale offers 378 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Scottsdale resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at DoubleTree Resort by Hilton Paradise Valley - Scottsdale. During your stay, you'll be within walking distance of Scottsdale Fashion Square. You'll find features like free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Scottsdale Fashion Square and 7 minutes from Desert Botanical Garden
  • Free shopping center and local-area shuttle service
  • Pets welcome for a fee
DoubleTree Resort by Hilton Paradise Valley - Scottsdale offers its guests 2 outdoor swimming pools, a hot tub, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this resort measures 39999 square feet (3716 square meters) and includes conference space. A children's pool, a terrace, and multilingual staff are also featured at DoubleTree Resort by Hilton Paradise Valley - Scottsdale. An area shuttle within 2 miles and a shopping center shuttle are free. Free self parking is available.

This 4-star Scottsdale resort is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Asadero Cocina & Cantina - This restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Azure - This bar is located by the pool. Open select days.
The Cantina - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 2 miles
  • Free shopping centre shuttle
  • Free self parking on site
  • Uncovered valet parking on site (USD 20 per night; includes in/out privileges)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Asadero Cocina & Cantina
  • Azure
  • The Cantina

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Hot tub
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Fenced pool
  • Free area shuttle
  • Mini-fridge
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 39,999 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (84 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room bottled water
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 26 per person
  • Uncovered valet parking fee: USD 20 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Resort Hilton Hotel Paradise Valley-Scottsdale
DoubleTree Hilton Paradise Valley-Scottsdale
Hotel Valley-Scottsdale
DoubleTree Resort Hilton Hotel Paradise
DoubleTree Resort Hilton Paradise Valley Scottsdale
DoubleTree Resort Hilton Paradise
DoubleTree Hilton Paradise Valley Scottsdale
Doubletree Scottsdale
Doubletree Paradise Valley Hotel Scottsdale
DoubleTree Hilton Paradise
DoubleTree Resort by Hilton Hotel Paradise Valley Scottsdale
DoubleTree Resort by Hilton Paradise Valley Scottsdale
DoubleTree Hilton Parase
Doubletree Scottsdale
DoubleTree Resort by Hilton Paradise Valley Scottsdale
DoubleTree Resort by Hilton Paradise Valley - Scottsdale Resort

DoubleTree Resort by Hilton Paradise Valley - Scottsdale Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 884 out of 1556 reviews
Rating 8 - Good. 338 out of 1556 reviews
Rating 6 - Okay. 191 out of 1556 reviews
Rating 4 - Poor. 81 out of 1556 reviews
Rating 2 - Terrible. 62 out of 1556 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Katie

Stayed 1 night in Jan 2026

2/10 Terrible

Justin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I never leave reviews but this was worth letting people know what to expect. First, let me start with the good. The front desk staff (specifically manager and asst. manager) were top notch and super helpful when trying to sort out our stay. Spoiler alert, we moved hotels and got a refund. Heres why. The bad. First room smelled like smoke and mildew. Oh well, it happens. We asked for a new room. New room was ok. Turns out half of the property is under renovation. This means that the main pool is closed, half of the rooms are having the bathrooms renovated and we were warned the smell would be strong depending on what side of the property we were on. We could smell it even tho we werent near it. The basketball/tennis courts no longer exist. The gym was under construction. They had a temp gym in two of the rooms lol. None of this is advertised at time of booking. I also checked on hiltons site directly and there is no mention there either. This is where it gets esp. bad. I finally got a chance to go work out after the first 2 days of our trip. I heard running water in the bathroom in the temp gym. I thought maybe another patron was in there using it? then i smell a strong chemical. Few minutes later a contractor pops out and empties something into kitchen sink in the room. its now clear that they are renovating the temp gym bathrooms ... why?! why would you set up a temp gym only to start to renno the restroom and close the gym? We ended up getting a refund and moving hotels.
Stayed 5 nights in Dec 2025

10/10 Excellent

Andriana

Resort is very nice outside and inside. Check in was a little long but we loved the cookies!
Stayed 1 night in Jan 2026

10/10 Excellent

Erica

Stayed 2 nights in Jan 2026

6/10 Okay

Elisa

Stayed 4 nights in Dec 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, property conditions & facilities
Nice room, very spacious & pretty. Don’t forget to ask for cookies & water at check in!
Stayed 2 nights in Dec 2025

10/10 Excellent

Debra

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was very spacious and it was nice to have a kitchenette. The pool and hot tub were great. Amazing restaurant onsite. Excellent option for a hotel near the airport.
Stayed 2 nights in Dec 2025

6/10 Okay

Maureen

Travelled with family
Disliked: Amenities, property conditions & facilities
The resort was under construction/renovation so many amenities were not available. We also had to move rooms due to no AC/heat and bad chemical smells from working on other rooms.
Stayed 5 nights in Dec 2025

6/10 Okay

Shelly

Travelled with partner
Disliked: Cleanliness
Room was not very well stocked - TP low and coffee - The shower was really not clean and around the shower there was black scum - No microwave in the room? and the microwave in the market was worse than gross. Front desk and, service at the bar and shuttle driver were great!!!
Stayed 2 nights in Dec 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was best I’ve ever experienced. Big shoutout to Catherine, Matt and Conner. They were so helpful and gave great recommendations. Room was large and very nice. We like the property and location. When construction is complete the resort will be great but right now they have some issues. I understand this is the time they need to complete it but realize this is going on at this time. Breakfast is wonderful and staff very good as well. We did not use pool as weather was cool. Free shuttle is a nice perk. I enjoyed my stay and would return when all is complete. Again, kudos to front desk staff ❤️
Stayed 6 nights in Dec 2025

10/10 Excellent

alisa

Stayed 3 nights in Jan 2026

6/10 Okay

Tasha

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Property is in desperate need of room upgrades. Feels dirty and walls and doors are filthy. Major construction all around hotel and was unaware before we booked.
Stayed 2 nights in Jan 2026

8/10 Good

Yun, Bothell

Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities
The beds are smaller than normal queen size beds. There is only one chair inside the room, while we had to use the chairs outside (dirty).
Stayed 7 nights in Dec 2025

6/10 Okay

Sandra Y

Travelled with partner
Disliked: Cleanliness
Old hotel being renovated. The renovation was inconvenient. Still same old pineapple looking. The room has a particular smell. The furniture in the balcony and the pool is old. Actually some repairs were not well done. I like the space room. Also one day they forgot to clean the room. They should advise if the hotel is doing renovations. That is why I picked this hotel because the hotel we usually booked was under renovation.
Stayed 4 nights in Oct 2025

6/10 Okay

Seth

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice hotel. Super difficult to get around. Very confusing layout. Construction didn’t help
Stayed 2 nights in Dec 2025

4/10 Poor

Alice

Disliked: Amenities, property conditions & facilities
The construction was unpleasant and facilities was not usable
Stayed 7 nights in Dec 2025

10/10 Excellent

Genevieve

Stayed 5 nights in Dec 2025

10/10 Excellent

David

Stayed 2 nights in Dec 2025

8/10 Good

Anthony

It was n
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Staff, and amenities I used were great.
Stayed 6 nights in Dec 2025

2/10 Terrible

JAVIER

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Terrible experience. Pool was under construction, restaurants were closed not worth staying here
Stayed 1 night in Dec 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Edward

Stayed 1 night in Jan 2026

2/10 Terrible

Bryton

Disliked: Staff & service, property conditions & facilities
The rooms are clean and the price was reasonable, but the lack of transparency regarding major construction and the negligence regarding guest safety make this a place to avoid. The biggest issue is safety. The staff drive these small black golf carts way too fast through the parking lot. It is hard to see them, especially since they do not stop at the intersections where the parking lanes meet the hotel entrance. They just blow right through without looking. One staff member zoomed past my car while I was backing out and he was moving so fast I did not see him in my mirrors until he flew past me. I was almost hit twice in five days. The service coordination is also broken. We requested early housekeeping on multiple days so the room would be ready for us to rest in the afternoon. The front desk said they would do it, but housekeeping continued to arrive at 3pm every single day right when we got back to nap. It felt like our requests were ignored. I booked this place specifically to avoid another hotel under construction, so it felt really deceptive to arrive and find this place is also a mess. They did not tell us before booking that the main pool is closed, the sports courts are torn down, and half the property is a construction zone. It is loud and the dust was bad enough to give me allergies. After I complained and asked for it, they did give us free breakfast for the last few days. I appreciate that, but I noticed they usually charge $26 a person for what is just a stand
Stayed 5 nights in Dec 2025

8/10 Good

Ehsan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Rooms were clean and good size and the patio area was so beautiful. Shower might need some renovations and the drain water was running slow. The breakfast and restaurant had limited choices. The hotel may need a new dining area. Overall the stay was good and I recommend staying at the hotel.
Stayed 4 nights in Dec 2025