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Extended Stay America Suites Phoenix Biltmore

2.5 star property

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Photo gallery for Extended Stay America Suites Phoenix Biltmore

Desk, iron/ironing board, free WiFi, bed sheets
Free daily on-the-go breakfast
Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking | Private kitchen
Lobby
Front of property

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Gym
  • Parking included
  • Breakfast included

Explore the area

View in a map
5235 N 16th St, Phoenix, AZ, 85016
  • Place, Arizona Biltmore Resort - Links Course
    ‪2 min drive‬
  • Place, Biltmore Fashion Park
    ‪2 min drive‬
  • Place, Arizona Biltmore Country Club
    ‪3 min drive‬
  • Airport, Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪11 min drive‬

Room options

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium)

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium)

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking (Premium)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Deluxe Studio, 1 Double Bed with Sofa bed, Accessible, Non Smoking
Extended Stay America Suites Phoenix Midtown
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
2.6 out of 5, 1,004 reviews
The price is €61
includes taxes & fees
23 Nov - 24 Nov
Extended Stay America Suites Phoenix Midtown

About this property

Extended Stay America Suites Phoenix Biltmore

Hotel with free breakfast, near Biltmore Fashion Park
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, barbecue grills, and a picnic area are onsite. Housekeeping is available on request.
Extended Stay America Suites Phoenix Biltmore offers 111 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites Phoenix Biltmore. During your stay, you'll be within walking distance of Biltmore Fashion Park. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a gym
  • Just a 3-minute drive from Biltmore Fashion Park and 9 minutes from Phoenix Convention Center
  • Pets welcome for a fee (restrictions apply)
Extended Stay America Suites Phoenix Biltmore offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Free breakfast is available daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Phoenix Biltmore. Free self parking is available. A complete renovation of Extended Stay America Suites Phoenix Biltmore was completed in July 2025.

This Phoenix hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Renovated entire property - July 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:30 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 10.30 PM should use the intercom to request assistance.

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 6:00 AM - 10:30 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Biltmore
Extended Stay America Biltmore Hotel
Extended Stay America Biltmore Hotel Phoenix
Extended Stay America Biltmore Phoenix
Extended Stay America Phoenix
Extended Stay America Phoenix Biltmore
Extended Stay Deluxe Phoenix/Biltmore Hotel Phoenix
Extended Stay America Phoenix Biltmore Hotel
Extended Stay America Phoenix Biltmore
Extended Stay America Suites Phoenix Biltmore Hotel
Extended Stay America Suites Phoenix Biltmore Phoenix
Extended Stay America Suites Phoenix Biltmore Hotel Phoenix

Extended Stay America Suites Phoenix Biltmore Reviews

Reviews

6.2
Rating 10 - Excellent. 277 out of 1008 reviews
Rating 8 - Good. 153 out of 1008 reviews
Rating 6 - Okay. 152 out of 1008 reviews
Rating 4 - Poor. 173 out of 1008 reviews
Rating 2 - Terrible. 253 out of 1008 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Linda

Disliked: Cleanliness, property conditions & facilities
The area is nice and it was ok for the price. There were some sketchy people there, felt a bit unsafe at night. The pull out bed we had was very gross and would not sleep on it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cassondra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quite
Stayed 1 night in Jul 2025

2/10 Terrible

Tamara

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Bed comfort is poor.I waited 15 minutes at the reception as there was nobody.I had to go and look for a staff member. The credit card machine was broken.We had to run ten times my credit card.The receptionist did not even apologize. Sheets are poor quality and mattrass is uncomfortable.No water bottles in the room.
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Stayed 2 nights in Jul 2025

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place and pepole
Stayed 3 nights in Jul 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly impressed

Stayed 2 nights in Jul 2025

10/10 Excellent

Sandy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Itvwas very nice
Stayed 7 nights in Jul 2025

2/10 Terrible

Kayden

Travelled with group
Disliked: Property conditions & facilities, room comfort
Both beds were super uncomfortable and hard to sleep on. The pull out couch part had no sheets no pillow and no blanket. When we went down to the front desk to get them they told us they only had one extra blanket and nothing else that they could give us. The bathtub floor was black and dirty and the entire night animals and people were yelling and making noises.
Stayed 1 night in Jul 2025

10/10 Excellent

Donyale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfortable. The pool was nice and the staff was really nice
Stayed 1 night in Jun 2025

8/10 Good

Alvaro

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

James, West Hollywood

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a reservation at this property. It was fully paid for. When I showed up, they informed me at the front desk that the night audit had started so they could not get me a room. My choice is worth me to wait two hours or go to a different property. The lady at the front desk was extremely rude and acted as if I was being reasonable saying that I should be allowed to go to a room that I had paid for. Never, ever stay at this property.
Stayed 1 night in Jul 2025

2/10 Terrible

Ibrahim

Disliked: Staff & service, property conditions & facilities
They are very disrespecting
Stayed 1 night in Jun 2025

2/10 Terrible

Jose

Stayed 1 night in Jun 2025

2/10 Terrible

Ibrahim

Disliked: Cleanliness, amenities, property conditions & facilities
They never allowed checked me in
Stayed 2 nights in Jun 2025

10/10 Excellent

joasi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 1 night in May 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was ok.
Stayed 1 night in Jun 2025

2/10 Terrible

Arica

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The good thing about this property is that they gave me a refund because I didn’t feel safe there
Stayed 7 nights in May 2025

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

NO POOL despite the hotel advertising a Pool!

The pool is closed. Total bait and switch. They don’t advertise that the pool is closed and we stayed here so our children could swim. I will never stay at an Extended Stay America after this. No discount was offered, no refund. The corporate leaders need to be forced to stay in a hotel room after their kids go down to swim and it’s 110 degrees. Staff is awesome. Clean hotel. Not forgiving the bait and switch.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Joseph

Stayed 2 nights in May 2025

10/10 Excellent

Josue

Stayed 3 nights in May 2025

10/10 Excellent

Guizella, Auburn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient and all amenities are available .
Stayed 2 nights in May 2025

10/10 Excellent

Nicholas

Stayed 1 night in May 2025

10/10 Excellent

Anna M

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025